Rent a Car at Aeroporto Knock (NOC)

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Aeroporto Knock (NOC)

Endereço:

Charlestown,
Mayo, F12 R3W7, Ireland (Republic)

Telefone:

(353) 94 9367707

Horário de funcionamento:

Sun 8:00 AM - 7:00 PM; Mon - Tue 8:00 AM - 5:00 PM; Wed 9:00 AM - 6:00 PM; Thu 8:00 AM - 7:30 PM; Fri 8:00 AM - 7:00 PM; Sat 8:30 AM - 5:30 PM

Horário de feriado:

2024
CHRISTMAS DAY   Dezembro  25  closed

Serviço de retirada gratuito disponível

Informações sobre a loja
Instruções gerais
AIRLINE PASSENGERS: Airline and Flight Number required. Proceed to the Avis counter in the baggage claim area.
WALK-UP RENTERS: Follow airport signs for "Arrivals" or "Baggage Claim".

Termos e condições

Optional Coverages


Credit Card Policies

Avis Ireland accepts Avis Charge Cards, American Express, Diners Club, MasterCard / Eurocard, Visa.


Debit Card Policies

Debit cards are not accepted.


Drivers License

Customers must have been eligible to hold a valid drivers licence for 8 years of which 2 must be at a full drivers licence qualification.

To rent a People Carrier, customers must have been eligible to hold a valid drivers licence for 10 years of which 2 must be at a full drivers licence qualification.

To rent a Minibus, a 4x4, Executive, Premium or a Luxury Car, customers must have been eligible to hold a valid drivers licence for 12 years of which 2 must be at a full drivers licence qualification.

Customers with a new photocard drivers licence must produce both the photocard and its paper counterpart.  Visitors from overseas must produce a driving licence issued in their permanent country of residence, along with a translation into English (where appropriate).  Only the renter or drivers approved by Avis are permitted to drive the vehicle.

UK Driving Licences have 1 part - a plastic, credit card-sized photo card licence.  You must bring this original valid photo card driving licence with you if it is a new style UK licence.  Failure to bring a valid photo card driving license will result in the rental being refused.  We may require customers to consent to their licence records being accessed as needed. Expired photo card licences will not be accepted and rental will be refused.&nbps; All UK customers will need to hold a full and valid licence free from any endorsements excluded in our terms & conditions.
If any driver has any unspent driving convictions for:
- careless, reckless or dangerous driving,
- driving or attempting to drive whilst under the influence of drink or drugs
- using a vehicle uninsured against third party risks,
- theft or unauthorised taking of a vehicle - or
- been disqualified (or anything similar) in the last 10 years or if you have 2 or more unspent convictions for offences not listed above, your rental will be refused.
If you fail to disclose any driving convictions you may be fully liable for any damage to our vehicle or third party vehicle.


Personal Accident Insurance

Personal Accident Insurance (PAI) - Counter Sale Only.

Super Personal Accident Insurance (SPAI) - Not Available.

Personal Accident Insurance (PAI)

Renter may inquire as to benefits, conditions and acceptance at the time of rental.

Additional Information:
   >Does not cover luggage.


Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Drivers

The charge for an additional driver is 9.50 EUR including VAT per day per additional driver.
Terms of rental for an additional driver are the same as the main driver.


Age

The renter must be over 25 years old to rent standard cars in Ireland.

The renter must have been eligible to hold a valid driving licence for 8 years of which 2 years must be at a

full driving licence qualification.

To rent a people carrier, customers must have been eligible to hold a valid driving licence for 10 years of

which 2 years must be at full driver's licence qualification.

To rent a minibus, a 4x4, premium or a luxury car customers must have been eligible to hold a valid

driver's licence for 12 years of which 2 years must be at a full driver's licence qualification.

Restrictions may be reduced where renters provide their own fully comprehensive insurance cover, by

prior arrangement only. If you have your own insurance cover, you must produce a copy of your motor

insurance policy at the time of rental.

For any customers that are aged 76 years and over, Avis requires the following:

  • Confirm that you drive on a regular basis.
  • Provide us with a letter from your insurance company to confirm that you have an up to date insurance

    policy, and have not had any accident in the past 5 years.

  • Provide us with a letter from your doctor confirming that you are in good health and fit to drive.
  • The Avis rental agent may ask to sit in the car with you to assess your driving.

Cancellations/No Shows

If you cancel your booking on the same day the reservation is made, no cancellation fee will be applied.

If you cancel your booking up to 3 days prior to collection a cancellation fee of 40 EUR/ 50 EUR will apply by way of compensation to AFC.

If you fail to cancel your reservation within 3 days prior to the rental date and time shown in your booking, the full amount of the prepayment will be charged by way of compensation to AFC.

In order to obtain a refund of the amount you have paid for your voucher (where applicable) you must write to the following address requesting the money be refunded.

       Avis Ireland
       Customer Service
       Nessan House
       Riverview Business Park
       Mahon
      T12EY0X  Cork

To clarify, no refund will be given if:

  • You do not use any part of your reservation period; or
  • You change your booking and the charges for the Rental Services are less than the amount you paid for the original booking.


Changing your Booking

You can amend your booking at no charge, either through the call centre or on-line. Bear in mind that any changes to the rental may result in a different rate.


Child Seats

There are two child seat options:

Child Safety Seat - Suitable for Weights 9-18 KGS/20-40 LBS
40.00 EUR per Rental

Child Booster Seat for Children is up to the age of 10
40.00 EUR per Rental

These can be pre-booked and pre-paid on-line.


Cross Border Driving

If you wish to drive into Northern Ireland your rental will be subject to a cross border coverage fee of 34 Euro. Avis cars may not be taken outside the Republic of Ireland and Northern Ireland.


Declining Collision Damage Waiver (CDW) / Theft Protection

CDW (Collision Damage Waiver) and Theft Protection insurance reduce your financial liability for damage or theft of the vehicle.

By declining these insurances you are taking responsibility to arrange your own cover and assume full financial liability up to the value of the vehicle for losses arising as a result of loss or damage to the vehicle. Written proof of CDW and Theft Protection coverage in Ireland will be required when picking up the vehicle .

We recommend that you fully understand the conditions of cover provided by your credit card company when using your card for insurance cover.  Please ensure you contact your Credit Card Provider to ensure they cover the Republic Of Ireland.

Customers declining CDW and Theft Protection are required

  • To leave a liability deposit or a charge card hold of 5,000 EUR.
  • To pay an administration fee of 30.00 EUR applies for use of this service.

     

For any claims made when using insurance other than Avis, then we will deal with the renter and not with their insurance provider.


Extending your rental

If you wish to extend your rental while on rent, you should contact the station that you picked the car up from. Their contact details will be on the rental agreement you are given at the start of the rental.


Additional Fees

Late Return Fee: 10.00 UKL

 


Age Requirements

 How old do I need to be to rent a vehicle?
To drive our vehicles, you - and all of your drivers - need to be at least 23 years old and have held a full, valid driving licence for at least 1 year at the start of your rental for cars and 2 years for vans. In Northern Ireland, you must hold a full, valid licence for at least 3 years. A higher minimum age limit may apply to certain vehicles. In Northern Ireland, the people carrier and premium / executive cars have a minimum age of 30.
How do I know if there are minimum age restrictions on my rental?
When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email - or call the reservations team.

 I'm under 25, do I need to pay a young driver surcharge?

If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will be £40.00 per day.

If you rent the vehicle for more than 10 days, you will be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days.

Are there any maximum age restrictions?

Some of our locations have a maximum age restriction on their insurance policy. Anyone over the age of 75 you will need to contact us to make your booking. The maximum age limit in Jersey is 80 years old. In the Shetlands and Isle of Man the maximum age is 78.

I'm over 75, do I need to provide extra information or pay a senior driver surcharge?

If you or any of your drivers are over 75 on the day you return the vehicle, you will need to advise us prior to pickup up your vehicle. At some locations, we will seek approval to rent from our insurer.

In Northern Ireland, for any customers that are aged 75 years and over, we would require the following:

  • Confirmation that you drive on a regular basis;
  • Provision of a letter from your insurance company to confirm that you have an up-to-date insurance policy, and have not had any accidents in the past 5 years;
  • Provision of a letter from your doctor confirming that you are in good health and fit to drive; and
  • A driving assessment carried out in terms of your Avis rental agreement by a member of our staff sitting with you in the vehicle.

Fuel Policy

Fuel and hybrid vehicles

Should I bring the vehicle back with a full tank of fuel?
Yes if you are renting within the UK Mainland. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up - usually a full tank - as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you don't return the vehicle with a full tank - and you can't show us a receipt for fuel - we will charge you.

In Jersey, Guernsey and the Isle of Man we have different requirements regarding fuel. In Jersey and Guernsey, you must return the vehicle to us with the same amount of fuel it had in it when you picked it up, which is usually a quarter full tank. In the Isle of Man, the vehicle will usually be provided with sufficient fuel to reach a fuelling station, you should return the vehicle with an similar amount of fuel in the tank. We will charge you where the fuel tank of the vehicle, as shown on the factory-installed fuel gauge, is less than these amounts.

Fuel Options

I plan to travel more than 75 miles and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it's virtually empty) so long as the engine still runs.

How do I calculate the cost of Fuel Up Front?
Fuel Up Front is charged at the average fuel price for the UK at the start of your rental period as stated on this EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm. However, you don't get a refund for any fuel you don't use.

Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.

I plan to travel less than 76 miles, do I still need to fill up?
Yes, often the fuel gauges still looks "full", so we ask you to fill up the tank near the return location and show us a copy of the receipt.  If you don't have time to fill up the tank, or can't show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you. 

How much is EZ Fuel?
Depending on where you're renting, you pay a fixed fee of between £14.40 and £16.70 

What are my options if I don't return the vehicle full and haven't bought Fuel up Front?
Pay on Return will apply if you have driven more than 75 miles and:

  • Don't buy fuel up front
  • Don't return the vehicle with a full tank

How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturer¿s stated fuel tank capacity.

We charge between 1.5 and three times the average fuel price at the end of the rental period for the United Kingdom as stated on this EU fuel index. The price per litre will be stated on your rental agreement. .This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customer's rental.

The price per litre will be stated on your rental agreement plus a processing fee of 27.59 Euro.This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental.

Electric Vehicles


How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at time of pick up.

What am I charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at time of pick up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. The amounts charged are set below:

Battery Charge Fixed cost (inclusive of VAT)
If you return the electric vehicle with 70% or more battery charge. No Cost
If you return the electric vehicle with between 11%-69% battery charge. UKL 21.73
If you return the electric vehicle with 10% or less battery charge. UKL 38.36


Age Requirements

 

How old do I need to be to drive a rental vehicle?

To drive our vehicles, you and all of your drivers need to be at least 19 years old and have held a full, valid driving licence for at least 1/2 year at the start of your rental. Renters under 21 can only rent car group A. Renters 21 and up can rent all car groups except for car groups F, J and all Porsche vehicles, the renter must be 25. .

I'm under 25; do I need to pay a young driver surcharge?

If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you are picking the vehicle up from but you can expect it to be between 11,90 EUR and 14,64 EUR per day, for each driver.
If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 31 days.

Are there any maximum age restrictions?

No, so long as you hold a full, valid driving licence for at least 1/2 year.


Rental Options

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
Yes, specially adapted vehicles are available at some of our rental locations.  Please call the Reservations team for more information.

I have a disability, do you offer hand controls?
Yes, we offer hand controls which are suitable if you have good use of your upper body, including hands and fingers.  Hand controls include a hand-operated brake, accelerator controls, a steering ball and panoramic mirrors are also available.  If you need them, they're completely free of charge.

To use hand controls, you will need to book an automatic vehicle. Please give us at least 48 hours' notice if you hand controls or panoramic mirrors fitted to the vehicle. If you need them at shorter notice, please call the Reservations team.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, child and full backed booster seats.  A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.  An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos.  A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.  A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.

In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.

Please note: In the United Kingdom all children must normally use a child car seat until they're 12 years old or 135cm tall. 

How much are your child seats?
The fee for renting a seat is £11.99 a day. If you rent the vehicle for more than 7 days, you'll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 28 days.
 
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between £60.00 and £90.00 on top of the hire fee.  If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

I'm not familiar with the area; can I rent a GPS (satellite navigation system)?Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 per day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside of the United Kingdom you should check to see whether you can use our GPS as it will give you speed information. 

Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.

I want to be able to access the internet anywhere I go, do you offer a solution?

Travel Companion Tablet - This provides unlimited data per day, as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days.

If the Travel Companion Tablet is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. If any Travel Companion Tablet accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £2.00 to £10.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. 

Please note: In many countries, including the United Kingdom, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in.

I'm intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I'm concerned about the road conditions, do you offer all-weather tyres?
No, unfortunately we do not offer all weather tyres at this time.

I'm going skiing, do you offer snow chains?
No, unfortunately we do not offer snow chains at this time.

I'm have brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.

I've left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.

I'm moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.

I'm moving items, do you rent trolleys?Yes, the fee for enting a sack trolley is £8.99 a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the sack trolley for the duration of your rental, up to 28 days.

Optional extras available to buy

 I've left my USB charger behind, do you sell them?
No, unfortunately we do not sell USB charges at this time.

I've left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile charges at this time.

I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car charges at this time.

I've left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.


Travel Into Other Countries

What countries am I allowed to take the vehicle to?

You are only allowed to use the vehicle in the following countries:

  • England
  • Scotland
  • Wales
  • Northern Ireland

If you wish to drive the car from Northern Ireland into the Republic of Ireland, your rental will be subject to a cross border coverage fee of 26.86 UKL. This fee covers cross border vehicle retrieval in case of breakdown. Avis cars may not be taken outside Northern Ireland and the Republic of Ireland.
Can I buy a product to allow me to drive in other countries?

No. With effect from 14th July 2022 we have stopped selling continental cover, meaning that it's no longer possible to take our vehicles outside of the UK except to the Republic of Ireland. Information about the cost for this can be found on our website under continental cover.


Travel Into Other Countries

If you wish to drive the car into Northern Ireland your rental will be subject to a cross border coverage fee of EUR 34. This fee covers cross border vehicle retrieval in case of breakdown. Avis cars may not be taken outside Republic of Ireland and Northern Ireland.


Voucher

  • Avis and Avis-honored vouchers are accepted as payment only. Renters must also present an Avis-honored credit card.
  • MCO (Miscellaneous Charge Order): This in an airline document a travel agent may use for prepayment if they have no Avis vouchers. MCOs are not accepted in Ireland,