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Free Day earned on 3rd day Minimum
Offer of one day free of the daily time and mileage charges on an intermediate (group C) through a full-size four-door (group E) car. Taxes, concession recovery fee, customer facility charges ($10/contract in CA) and fuel charges are extra. Optional items such as LDW and other surcharges may apply and are extra. Offer valid on minimum three-day rental. The renter is responsible for any additional time and mileage charges over one day. Coupon cannot be used for one-way rentals. One coupon per rental. Offer may not be used in conjunction with any other coupon, promotion or offer. Coupon valid at Budget locations in contiguous U.S. (excluding the New York Metro area). Holiday and other blackout periods may apply. If a rental begins during a blackout period, the whole rental is blacked out and doesn't qualify for use of coupon. An advance reservation is required. Customer must provide profile number associated with the coupon. Reservation must be cancelled by rental date, or coupon will be used. Offer subject to vehicle availability at time of reservation and may not be availabe on some rates at some times. For reservations made on Budget.com, free day will be applied at the time of rental. Budget reserves the right to alter the terms and conditions and use of coupons. Budget reserves the right to refuse or expire coupons at any time without prior notification. Coupons cannot be applied to completed rentals. Renter must meet Budget age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old. Rental must begin on or before 12/31/23.
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Exceções:
- Taxas de aluguel de automóveis de outras locadoras de veículos (incluindo, entre outras, Avis, National, Enterprise, Alamo, Sixt, Dollar, Payless, etc.) não se qualificam .
- Tarifas obtidas através do uso de descontos, cupons, ofertas de upgrade, pré-negociadas (por exemplo, grupo, governo, corporativo, passeio, aluguel de substituição de seguro) ou tarifas similares não se qualificam.
- O aluguel de carro incluído como parte de uma tarifa de pacote (por exemplo, passagem aérea + hotel + aluguel de carro, hotel + aluguel de carro, passagem aérea + aluguel de carro) não se qualifica.
- Taxas de aluguel de carro encontradas em um leilão ou sites de atacado que não exibem o nome da locadora de veículos até depois da compra não se qualificam.
- As tarifas de aluguel de automóveis obtidas em um site que exige um pedido de login de membro para obter a tarifa não se qualificam.< /li>
Dia grátis ganho no mínimo do 3terceiro dia
Oferta de um dia grátis de diárias e quilometragem em carro intermediário (grupo C) até carro full size quatro portas (grupo E). Impostos, taxa de recuperação de concessão, taxas de instalação do cliente (US$ 10/contrato na Califórnia) e taxas de combustível são extras. Itens opcionais como LDW e outras sobretaxas podem ser aplicados e são extras. Oferta válida para aluguel mínimo de três dias. O locatário é responsável por quaisquer cobranças adicionais de tempo e quilometragem acima de um dia. O cupom não pode ser usado para aluguel só de ida. Um cupom por locação. A oferta não pode ser usada em conjunto com qualquer outro cupom, promoção ou oferta. Cupom válido nas agências Avis nos EUA contíguos (excluindo a área metropolitana de Nova York). Feriados e outros períodos de indisponibilidade podem ser aplicados. Se um aluguel começar durante um período de indisponibilidade, todo o aluguel será bloqueado e não se qualificará para uso do cupom. É necessária uma reserva antecipada. O cliente deve fornecer o número do perfil associado ao cupom. A reserva deve ser cancelada até a data da locação, ou o cupom será utilizado. Oferta sujeita à disponibilidade do veículo no momento da reserva e pode não estar disponível em algumas tarifas em alguns momentos. Para reservas feitas em Avis.com, o dia grátis será aplicado no momento da locação. A Avis reserva-se o direito de alterar os termos e condições e a utilização dos cupões. A Avis reserva-se o direito de recusar ou expirar cupons a qualquer momento, sem notificação prévia. Os cupons não podem ser aplicados a aluguéis concluídos. O locatário deve atender aos requisitos de idade, motorista e crédito da Avis. A idade mínima pode variar de acordo com o local. Uma sobretaxa diária adicional pode ser aplicada para locatários menores de 25 anos. A locação deve começar em ou antes de 31/12/24.
Rent a Car at Aeroporto de Windsor (YQG)
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Aeroporto de Windsor (YQG)
Endereço:
Windsor,
ON,
Ontario,
N9A 6J3,
Canada
Telefone:
(1) 519-966-2782
Location Type:
Corporate
Horário de funcionamento:
Sun 9:00 AM - 6:00 PM; Mon - Fri 9:00 AM - 8:00 PM; Sat 9:00 AM - 6:00 PM
Serviço de retirada disponível
Para usar nosso serviço gratuito de retirada, ligue para uma loja Avis diretamente pelo telefone da loja que consta na confirmação da sua reserva. As políticas do serviço de retirada (horário de funcionamento, distância de retirada permitida, etc.) variam conforme a loja, então é importante que você ligue para a loja e programe-se para a retirada pelo menos 24 horas antes do seu horário de locação desejado. Ao ligar para a loja, esteja preparado para fornecer todas as informações necessárias, incluindo endereço preciso, hora exata de retirada e um telefone de contato onde você possa ser encontrado nesse horário.
Atenção: Uma loja Budget fora do aeroporto não pode apanhá-lo em um aeroporto que possua uma loja Budget. Nesse caso, será necessário alugar seu carro na loja do aeroporto ou providenciar transporte próprio para a loja fora do aeroporto onde você preferir efetuar o aluguel
Being right across the Detroit River from Motown, many auto executives choose to fly into Windsor International Airport (YQG) instead of Detroit’s busier airport. The most discerning of the bunch choose to rent their cars from Avis Car Rental for the highest levels of professionalism and fantastic deals on quality Windsor airport car rentals.
The Avis YQG car rental counter is located in the airport’s baggage claim area. Simply step outside to the lot to pick up your vehicle. From there, downtown Windsor is a short 15-minute drive up Division Road and Howard Avenue. What’s more, you can accelerate your travel experience with Avis Preferred, a complimentary membership that allows you to skip the line and go straight to your car.
Windsor has one of Canada’s most frequented casinos—if you're here on business, you’ll probably be staying there. But the city is rich in art culture and history as well. The John Freeman Walls Historical Site and Underground Railroad Museum offers a look at an actual terminus of the Underground Railroad. For art enthusiasts, the Art Gallery of Windsor is internationally acclaimed with over 3,000 works.
For a serene escape, take a short ferry ride to Pelee Island on Lake Erie, home to several bird species and beautiful nature walks.
With a broad fleet of airport car rentals, Avis has the vehicle for you no matter what your plans in Windsor are. Choosing the best in Windsor International Airport rental cars is easy with Avis.
NOTE: Airline & flight information must be on the reservation for the customer to receive Preferred Service.
Proceed to the Avis counter in the baggage claim area. Rental cars are parked outside the baggage claim area.
WALK-UP RENTERS
Follow airport signs for "Arrivals" or "Baggage Claim". They will lead to the baggage claim area entrance. Proceed inside to locate the Avis counter. Rental cars are parked outside the baggage claim area.
Serviço de retirada disponível
Para usar nosso serviço gratuito de retirada, ligue para uma loja Avis diretamente pelo telefone da loja que consta na confirmação da sua reserva. As políticas do serviço de retirada (horário de funcionamento, distância de retirada permitida, etc.) variam conforme a loja, então é importante que você ligue para a loja e programe-se para a retirada pelo menos 24 horas antes do seu horário de locação desejado. Ao ligar para a loja, esteja preparado para fornecer todas as informações necessárias, incluindo endereço preciso, hora exata de retirada e um telefone de contato onde você possa ser encontrado nesse horário.
Atenção: Uma loja Budget fora do aeroporto não pode apanhá-lo em um aeroporto que possua uma loja Budget. Nesse caso, será necessário alugar seu carro na loja do aeroporto ou providenciar transporte próprio para a loja fora do aeroporto onde você preferir efetuar o aluguel
Termos e condições
Optional Coverages
Damage
What products reduce the amount I have to pay if the vehicle is damaged during the rental?
If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you have to pay for the damage will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement plus a damage processing fee of 90.00 EUR or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference.
How much is the excess?
This is stated on your rental agreement, and also in your booking confirmation email. You can reduce the excess even further by buying an excess reduction product. This also reduces the administration fee.
How do I get Damage Waiver?
In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 16.24 EUR and 29.15 EUR a day.
Is there an excess reduction product available to reduce my excess further?
Yes, Super Damage Waiver (SCDW) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to cost between 28.17 EUR and 63.47 EUR per day.
Will I need to pay if the windscreen or any other window is damaged?
Yes, it will be treated the same as any other damage to the vehicle.
How do I get Windscreen Protection?
If you have bought Windscreen Protection, it will be stated on your rental agreement. The price depends on the vehicle you are renting and the place you’re renting it from. But you can expect it to cost 5.64 EUR a day.
What happens if I damage any optional extras I rent from you?
If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if damage was caused by or as a result of:
- Water or fire damage that was not your fault.
- Driving the vehicle without due care and attention
- Driving or using the vehicle in breach of your contract
What do I have to pay if I do not have Damage Waiver?
If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, you will have to pay:
- Either the cost of replacement, or the estimated repair costs whichever is cheaper
- Plus our loss of use
- Plus an administration fee
Where can I find information of damage charges I have paid?
If we find damage, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here WWW.AVIS.COM.PT
Theft
What products reduce the amount I have to pay if the vehicle is lost or stolen during the rental?
If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. If you can show the loss or theft was not in any way your fault or due to your negligence, we will refund these costs to you.
How much is the excess?
This is stated on your rental agreement, and also in your booking confirmation email. You can reduce the excess even further by buying an excess reduction product.
How do I get Theft Protection waiver?
In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 8.00 EUR and 15.87 EUR a day.
Is there an excess reduction product available to reduce my excess further?
Yes, Super Theft Protection waiver (STP) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location. See conditions for SCDW.
What happens if I lose any optional extras I rent from you or if they are stolen?
If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee.
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if the loss or theft was caused by or as a result of:
- Keys being left in the vehicle
- Keys being lost or stolen
- Using the vehicle in breach of the contract
What do I have to pay if I do not have Theft Protection?
If the vehicle, keys, any accessories or any vehicle documents are lost or stolen during your rental, you will have to pay:
- The cost of replacement
- Plus our loss of use
If you can show theft was not in any way your fault or due to your negligence, we will refund these costs to you.
Where can I find information of theft charges I have paid?
If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here WWW.AVIS.COM.PT
Damage to people and their property
What do I have to pay if I injure someone whilst driving?
Third Party Liability (TPL) cover is provided with the vehicle as standard. This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will not have to pay any of their costs. Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle.
Are there any times when third party liability cover would not apply?
If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:
- By you breaking the contract (for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance),
- By you breaking the law
- As a result of your negligence or recklessness.
What products cover the driver of the vehicle?
Personal Accident Insurance (PAI) covers the driver of the vehicle in the event of an accident. It reduces the amount you have to pay in the event of an accident to zero or to EUR 9.96/ day per claim depending on the claim you make. Personal Accident Insurance provides the following benefits:
- A maximum of 100.000,00 EUR in the event of death, loss of limbs or eyes or permanent total disability
- A maximum of 25.000, 00 EUR towards emergency medical expenses related directly to the accident
- Medical assistance and rescue costs (conditions apply)
Who provides Personal Accident Insurance?
Personal Accident Insurance is underwritten by AIG Europe Limited. You will need to agree to their terms and conditions.
How do I get Personal Accident Insurance?
If you have bought Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to cost 7.38 EUR a day.
Can I increase my cover and reduce my excess?
Yes, Super Personal Accident Insurance (SPAI provides the following enhanced benefits:
- A maximum of 200.000,00 EUR in the event of death, loss of limbs or eyes or permanent total disability
- A maximum of 50.000,00 EUR towards emergency medical expenses related directly to the accident
- Medical assistance and rescue costs (conditions apply)
- Baggage up to 6.000,00 EUR per vehicle excluding any items you rented through us (again, there are conditions, and a limit of 350,00 EUR per item)
- Expenses for replacing main house keys and locks up to 350,00 EUR
- Emergency travel expenses up to 750,00 EUR.
Is Super Personal Accident Insurance available when renting any vehicles?
No, unfortunately we are unable to offer Super Accident Insurance when renting VANS.
How do I get Super Personal Accident Insurance?
If you have bought Super Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to cost 10.76 EUR a day.
What will you pay if I do not have Personal Accident Insurance?
If the driver of the vehicle is involved in an accident and is injured or dies, we will not pay their costs.
For information, passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.
Protection packages
I want to buy more than one protection product, can I get a protection package?
Yes, we offer a variety of protection packages:
- COMPLETE PROTECTION FOR THE CAR includes Super Damage Waiver (SUPER CDW + CDW + TP) and Windscreen Protection and EXTENDED Roadside Assistance.The price depends on the vehicle and location, but you can expect it to cost between 48.71 EUR and 85.49 EUR a day.
- COMPLETE PROTECTION PACKAGE includes Super Damage Waiver (SUPER CDW + CDW + TP), Windscreen Protection, Super Personal Accident Insurance and EXTENDED Roadside Assistance. The price depends on the vehicle and location but you can expect it to cost between 62.73 EUR and 99.51 EUR a day.
Third party protection products
I have bought a protection product from an external provider, can I use it?
If you decide to buy cover from someone else, you will have to pay our full costs then you will need to make a claim with the external provider to get your money back. It is your responsibility to ensure you understand the terms of any cover you buy from an external provider and for any claim you make. We are unable to help you with your claim.
Credit Card Policies
What payment cards do you accept?
We accept:
- American Express (excluding American Express Travellers Cheque cards)
- Diners cards
- Discover cards
- Visa credit cards
- Visa debit cards
- MasterCard credit cards
- MasterCard debit cards
- Avis-issued charge cards
We do not accept Maestro cards, Cirrus cards, JCB cards, any pre-paid cards, even if they carry the Visa or MasterCard logo or any other cards not listed above.
We do not accept Digital Payment Cards.
Can I pay by cash?
In some locations we do accept cash, but we will need to carry out additional identity, security, driving licence and credit checks and will need to see proof of address.
What happens if I am late in making payment?
If you are late in paying us, interest will be calculated at 7.05% per year above the base lending rate of Direccao Geral do Tesouro from time to time. .
Debit Card Policies
Debit Cards are accepted.
Drivers License
Do I need to bring my driving licence with me?
Yes. All drivers must bring all parts of their valid driving licence with them, please note that digital driving licences are not accepted. They must bring both their driving licence and either an international driving licence or an official English translation, by a notary, of their driving licence for any of the following situations:
- The driving licence was issued in a non-European country
- The driving licence was issued in a non-Roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese.
We do not accept digital driving licenses.
Is there a minimum length I must have held my licence for?
Yes. All drivers must have held their licences for at least 1 year. If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as one of the following:
- Previous driving licences
- A letter from their driving licence authority stating that they have held it for this minimum period.
I have unspent convictions on my licence, can I drive?
Unfortunately, any driver will not be able to drive our vehicles if they have any unspent driving convictions for:
- careless, reckless or dangerous driving,
- driving or attempting to drive whilst under the influence of drink or drugs,
- using a vehicle uninsured against third party risks
- theft or unauthorised taking of a vehicle
- been disqualified or if they have two or more unspent convictions for offences not listed above
Public Liability and Property Damage
Information not available at this time, please check at time of rental.
Information not available at this time, please check at time of rental.
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Age Requirements
How old do I need to be to drive a rental vehicle?
To drive our vehicles, you and all of your drivers need to be at least 21 years old and have held a full, valid driving licence for at least 1 year at the start of your rental. For our Premium Car groups (D, J, M, H) you and all of your drivers need to be at least 25 years old and have held a full, valid driving licence for at least 1 year at the start of your rental.
How do I know if there are minimum age restrictions on my rental?
When you book, you will be told if there are any minimum age restrictions for the vehicle you request. If you are not sure, please check your booking confirmation email or call the reservations team.
I am under 25; do I need to pay a young driver surcharge?
If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you are picking the vehicle up from, but you can expect it to be EUR 10.15 per day, for each driver.
If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.
Are there any maximum age restrictions?
No, so long as you hold a full, valid driving licence for at least 1 year.
Age Requirements
How old do I need to be to drive a rental vehicle?
To drive our vehicles, you and all of your drivers need to be at least 21 years old and have held a full, valid driving licence for at least 1 year at the start of your rental. For our Premium Car groups (D, J, M, H) you and all of your drivers need to be at least 25 years old and have held a full, valid driving licence for at least 1 year at the start of your rental.
How do I know if there are minimum age restrictions on my rental?
When you book, you will be told if there are any minimum age restrictions for the vehicle you request. If you are not sure, please check your booking confirmation email or call the reservations team.
I am under 25; do I need to pay a young driver surcharge?
If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you are picking the vehicle up from, but you can expect it to be EUR 10.15 per day, for each driver.
If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.
Are there any maximum age restrictions?
No, so long as you hold a full, valid driving licence for at least 1 year.
Fuel Policy
Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up, usually a full tank, as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date and keep the receipt to show us. If you do not return the vehicle with a full tank and you can not show us a receipt for fuel we will charge you.
Fuel Options
I plan to travel more than 120 kilometres, and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturers stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatevers left in the tank (even if it is virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
Depending on where you are renting, we charge the average fuel price at the start of your rental period as stated on this EU fuel index: WWW.GALP.PT. However, you do not get a refund for any fuel you do not use.
Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 120 kilometres , do I still need to fill up?
Yes, often the fuel gauges still look full so we ask you to fill up the tank near to the return location and show us a copy of the receipt. If you do not have time to fill up the tank, or can not show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.
How much is EZ Fuel?
Depending on where you are renting, you pay of fixed fee of 17.22 EUR.
What are my options if I do not return the vehicle full and have not bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometres and:
- Do not buy Fuel Up Front
- Do not return the vehicle with a full tank
How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturers stated fuel tank capacity.
We charge the average fuel price at the end of the rental period for Portugal as stated on this EU fuel index: https://energy.ec.europa.eu/data-and-analysis_en. The price per litre will be stated on your rental agreement plus a processing fee of EUR 22.14. This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental.
Electric Vehicles
How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.
What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?
We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:
Battery Charge | Fixed cost (inclusive of VAT) |
If you return the electric vehicle with 70% or more battery charge. | No Cost |
If you return the electric vehicle with between 11%-69% battery charge. | EUR 20.69 |
If you return the electric vehicle with 10% or less battery charge | EUR 36.20 |
One Way Rentals
Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.
How much is the One-Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be 18.45 EUR and 123.00 EUR. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 430.50 EUR and 5 535.00 EUR.
How do I get a One-Way rental?
You can request a one-way rental when you book or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.
How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.
MANDATORY E-TOLL SERVICE
I'm intending to drive along toll roads; do you provide this device?
Yes, since 8TH January 2023, all rent-a-car vehicles must be equipped with the E-Toll device, which lets you drive though tolls without needing to stop and pay.
Is this service mandatory for Customers?
Yes, since 8th January 2023, according to Decree-law no. 84-C/2022, from the 9th December, when renting a vehicle, customers must automatically adhere to Avis toll payment service (e-toll).
Thus, the customer is obliged, by law, to adhere to this service, not being allowed to use his/her own device.
How much is E-Toll?
For the provision of the e-toll service, and provided that its use is confirmed, the amount of EUR 1.69 + VAT (EUR 2.07) will be due by the customer per rental day, a maximum of EUR 16 .90 + VAT (EUR 20.70) per rental contract.
If the e-toll device is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost 30.75 EUR on top of the hire fee.
Please note: this service and any toll charges you incur will be invoiced to you after the vehicle is returned to us. You can expect to receive your invoice around 30 days after you've returned the vehicle.
Rental Options
The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.
Customers with disabilities
I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.
Popular optional extras to rent
I have small children, do you offer child seats?
Yes, we offer baby, infant, child and boosters seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In Portugal, all children must normally use a child car seat until they’re 12 years old or 135cm tall.
How much are your child seats?
The fee for renting a seat will depend on where you are renting, but you can expect it to cost 11.56 EUR a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the seat for the duration of your rental, up to 30 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 20.00 EUR and 150.00 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. - The fee for hiring Travel Companion Tablet for GPS is between 10.99 EUR and 14.99 EUR a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 175.00 EUR on top of the hire fee. If you show the damage or loss was not in any way your fault or due to negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside of the Portugal you should check to see whether you can use our GPS as it will give you speed information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. - The fee for hiring Travel Companion Tablet for GPS is between 10.99 EUR and 14.99 EUR a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 175.00 EUR on top of the hire fee. If you show the damage or loss was not in any way your fault or due to negligence, we will refund this cost to you.
Please note: In many countries, including Portugal, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you are driving in.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
Yes, some rental locations offer E-Toll in selected vehicles. An E-Toll device lets you drive though tolls without needing to stop and pay.
How much is E-Toll?
The fee for the e-toll device depends on where you are renting but you can expect it to be 1.89 EUR a day you have it activated. You activate it by opening the box attached to your windscreen.
If the e-toll device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from around 30.75 EURon top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: this service and any toll charges you incur will be invoiced to you after the vehicle is returned to us. You can expect to receive your invoice around 30 days after you’ve returned the vehicle.
Winter equipment to rent
I am concerned about the road conditions, do you offer all-weather tyres?
No, unfortunately we do not offer all weather tyres at this time.
I am going skiing, do you offer snow chains?
No, unfortunately we do not offer snow chains at this time.
I am have brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.
I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I am moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I am moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.
Optional extras available to buy
I have left my USB charger behind, do you sell them?
Yes, you can buy a USB Charger for 11.00 EUR, but they are only available from selected rental locations.
I have left my mobile charger behind, do you sell them?
Yes, you can buy a Mobile Charger for 11.00 EUR with universal wall plug dual USB port and retractable iPhone 4 adaptor, but they are only available from selected rental locations.
I want to charge my device in the car, do you sell car chargers?
Yes, you can buy a Universal Car Charger for 11.00 EUR, but they are only available from selected rental locations.
I have left my iPhone 5 cable behind, do you sell them?
Yes, you can buy an iPhone 5 cable for 21.00 EUR, but they are only available from selected rental locations.