Daño

¿Qué productos reducen el monto que tengo que pagar si el vehículo se daña durante el alquiler?

Si tiene una póliza de Exoneración en caso de daños por colisión (CDW) y el vehículo, las llaves, cualquier accesorio cualquier documento del vehículo se daña, el monto que tiene que pagar por el daño se reducirá a no más que el exceso establecido en su contrato de alquiler, lo que significa que pagará por el costo de reparación o reemplazo o el exceso, el que sea menor. Si puede demostrar que el daño de ninguna manera fue su culpa o debido a su negligencia, le reembolsaremos estos costos. Si puede demostrar que el daño fue menor que lo que dijimos, le reembolsaremos la diferencia.
¿Cuánto es el exceso?

El exceso será de 400.00 EUR a 1100.00 EUR, dependiendo del tipo de vehículo alquilado. Para reducir el exceso aún más, puede comprar un producto de reducción de exceso.
¿Cómo obtengo la Exoneración en caso de daños?

En la mayoría de los casos, la Exoneración en caso de daños se proporciona con el vehículo como norma. Si está incluida, se indicará en su contrato de alquiler y en su correo electrónico de confirmación de reservación. Si no se incluye, el precio depende del vehículo que alquile y del lugar donde lo alquile. Pero puede esperar que cueste entre 78.35 PLN y 138.62 PLN al día. Si alquila el vehículo por más de 15 días, solo le cobraremos un máximo de 15 días y tendrá cobertura por la duración de su alquiler, hasta 30 días.
¿Hay algún producto de reducción de exceso disponible para reducir mi exceso aún más? Sí, Súper exoneración en caso de daños por colisión (SCDW) es un producto de reducción de exceso que reduce su exceso a cero. El precio depende del vehículo y la oficina, pero puede esperar que cueste entre 73.80 PLN y 166.05 PLN al día. Si alquila el vehículo por más de 15 días, solo le cobraremos un máximo de 15 días y tendrá cobertura por la duración de su alquiler, hasta 30 días.
¿Tendré que pagar si el parabrisas o cualquier ventana se daña?

Sí. Sin embargo, la protección para el parabrisas reduce a cero el monto que tiene que pagar en caso de que se dañe el parabrisas u otra ventana. Tener protección para el parabrisas también significa que no pagará ningún cargo administrativo.
¿Cómo obtengo la Protección para el parabrisas? Si adquirió la Protección para el parabrisas, se indicará en su contrato de alquiler. Puede esperar un costo de 14.76 PLN al día, pero si alquila el vehículo por más de 15 días, solo le cobraremos un máximo de 15 días y tendrá cobertura por la duración de su alquiler, hasta 30 días.
¿Qué ocurre si daño cualquier otro accesorio opcional que me alquilen?

Si se daña cualquier accesorio opcional, debe pagar el costo de reemplazo, o su costo de reparación estimado además de la tarifa de alquiler.
¿Existen momentos en que el exceso no aplica?

Sí, el monto que paga no se reducirá si el daño fue ocasionado por:

• Conducir el vehículo sin el debido cuidado y atención
• Conducir o usar el vehículo contraviniendo su contrato

¿Qué debo pagar si no tengo Exoneración en caso de daños?Si el vehículo, las llaves, cualquier accesorio o cualquier documento del vehículo se daña durante su alquiler, a menos que pueda probar que el daño no fue de ninguna manera su culpa o debido a su negligencia, deberá pagar:

• O bien el costo de reemplazo, o bien los costos de reparación estimados, lo que sea más económico.
• Más nuestra pérdida de uso
• Más una tarifa administrativa

¿Dónde puedo encontrar información de los cargos por daños que he pagado?Si encontramos daños, le cobraremos el monto que tenga que pagar a su tarjeta.

Robo

¿Qué productos reducen el monto que tengo que pagar si el vehículo se pierde o es robado durante el alquiler?Si tiene una póliza Protección contra robo (TP) y el vehículo es robado, el monto que tiene que pagar se reducirá a no más que el exceso establecido en su contrato de alquiler, lo que significa que pagará por el costo de reparación o reemplazo, el que sea menor. Si puede demostrar que el daño de ninguna manera fue su culpa o debido a su negligencia, le reembolsaremos estos costos. Si puede demostrar que el daño fue menor que lo que dijimos, le reembolsaremos la diferencia. Si puede demostrar que la pérdida o el robo de ninguna manera fue su culpa o debido a su negligencia, le reembolsaremos estos costos. 
¿Cuánto es el exceso?El exceso se indicará en el contrato de alquiler y será de 700.00 EUR a 1500.00 EUR, dependiendo del tipo de vehículo alquilado. Para reducir el exceso aún más, puede comprar un producto de reducción de exceso.
¿Cómo obtengo Protección contra robo?En la mayoría de los casos, la Protección contra robo se proporciona con el vehículo como norma. Si se incluye, se indicará en su contrato de alquiler y en su correo electrónico de confirmación de reserva. Si no se incluye, el precio depende del vehículo que alquile y del lugar donde lo alquile. Pero puede esperar que cueste entre 36.16 PLN y 78.35 PLN al día.
¿Hay algún producto de reducción de exceso disponible para reducir mi exceso aún más? Sí, Súper protección contra robo (STP) es un producto de reducción de exceso que reduce su exceso a cero. El precio depende del vehículo y la oficina, pero puede esperar que cueste entre 73.80 PLN y 166.05 PLN al día. Si alquila el vehículo por más de 15 días, solo le cobraremos un máximo de 15 días y tendrá cobertura por la duración de su alquiler, hasta 30 días.
¿Qué ocurre si pierdo cualquier accesorio opcional que me alquilen o si me lo roban?Si se pierde o roban cualquier accesorio opcional, debe pagar el costo de reemplazo además de la tarifa de alquiler, a menos que no sea responsable por la pérdida.
¿Existen circunstancias en que el exceso no aplica? Sí, el monto que pagará no se reducirá si la pérdida o el robo fue ocasionado por un acto intencional o negligencia grave. Por ejemplo, como resultado de lo siguiente:

• Dejar las llaves en el vehículo
• Pérdida o robo de las llaves
• Usar el vehículo contraviniendo su contrato

¿Qué debo pagar si no tengo Protección contra robo?Si el vehículo, las llaves, cualquier accesorio o cualquier documento del vehículo se pierden o son objeto de robo durante su alquiler, deberá pagar:

• El costo de reemplazo
• Más nuestra pérdida de uso

Si puede demostrar que el robo de ninguna manera fue su culpa o debido a su negligencia, le reembolsaremos estos costos.
¿Dónde puedo encontrar información de los cargos por robo que he pagado? Si ocurre una pérdida o un robo, a menos que pueda probar que el robo de ninguna manera fue su culpa o debido a su negligencia, cargaremos a su tarjeta el monto que tenga que pagar.

Daños a personas y su propiedad

¿Qué debo pagar si lesiono a alguien mientras conduzco?La cobertura de Responsabilidad civil ante terceros

Por lo general, aceptamos los siguientes tipos de tarjetas de crédito en Polonia: Amex, Diners, Visa de crédito y débito, Mastercard (Eurocard) de crédito y débito (no se aceptan tarjetas Visa Electron, prepagadas, Maestro o solo para uso electrónico). Se requieren 2 tarjetas de crédito para los grupos de vehículos F, H, L y O.

No aceptamos tarjetas de pago digitales.

No se aceptan tarjetas de débito.

¿Debo tener mi licencia de conducir conmigo?
Sí. Todos los conductores deben tener todas las partes de su licencia de conducir válida. Deben tener tanto su licencia de conducir como una licencia de conducir internacional o una traducción oficial al inglés notariada de su licencia de conducir si:

• la licencia de conducir fue emitida en Europa y usted alquila en un país fuera de Europa
• O si la licencia fue emitida en un país no europeo y usted alquila fuera de ese país
• O si la licencia de conducir fue emitida en un alfabeto diferente al romano, como el árabe, griego, ruso, hebreo o japonés.

Además de la licencia de conducir en forma de documento físico, la licencia de conducir en Polonia está representada por un mPrawo Jazdy digital. Aceptamos mPrawo Jazdy para alquilar un vehículo en Polonia y verificamos su validez a través de la aplicación mWeryfikator. ATENCIÓN: Una licencia de conducir en forma de documento físico es obligatoria fuera de Polonia, la falta de ella puede dar lugar a una multa de la que no somos responsables.

No aceptamos licencias de conducir digitales.

¿Hay un tiempo mínimo de emisión de mi licencia?
Sí. Todos los conductores deben tener sus licencias por lo menos 1 año. Si una licencia no muestra que el conductor la posee por el tiempo mínimo, entonces debe proporcionar evidencia, como:

• Licencias de conducir anteriores
• O una carta de su autoridad emisora de licencias de conducir que indique que el cliente la ha poseído por el tiempo mínimo.

El Seguro individual contra accidentes (PAI) está disponible para la compra al momento del alquiler.

La compra proporciona cobertura por muerte accidental, discapacidad y beneficios para gastos médicos, y cubre al cliente de Avis y a los pasajeros.

El Súper seguro individual contra accidentes (SPAI) no está disponible.

Información disponible al momento del alquiler.

El cliente puede preguntar por los beneficios, las condiciones y su aceptación al momento de retirar el vehículo.

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

 How old do I need to be to rent a vehicle?
To drive our vehicles, you and all of your drivers need to be at least 21 years old and have held a full, valid drivers license for at least 1 year at the start of your rental. A higher minimum age limit may apply to certain vehicles.

 I'm under 25, do I need to pay a young driver surcharge?

If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost will depend on where you're picking the vehicle up from - but you can expect it to be PLN 25.00 per day and PLN 125.00 per rental, for each driver.

If you rent the vehicle for more than 5 days, you will be charged for a maximum of 5 days and get cover for the duration of your rental, up to 30 days.

Are there any maximum age restrictions?

No, so long as you hold a full, valid driving license for at least a year.

Approximate total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats, winterization fee from 01Nov - 31Mar and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.

Estimated total is subject to change based upon exchange rates at the time of rental.

Electric Vehicles

How much battery charge should I return an electric vehicle with?

You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.

What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:

• The payment card that was used to make your booking. For some vehicles, two payment cards in your name will be required. One of these must be the payment card used to make your booking.
• Photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport or driving licence if it contains a photo, a national identity card or any other form of government issued identification.
• You may also need to bring proof of where you live. This could include a recent utility bill or bank statement. If your driving licence shows your address we will accept it as proof of your address.

How much is the pre-authorisation?

The amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + EUR 200 (or if applicable, the equivalent amount in your local currency) MINUS (Any sum you have already paid when making a "Pay Now" booking)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).

** If you buy our "Fuel Up Front" product, we will reduce the EUR 200 (or if applicable, the equivalent amount in your local currency) by the amount we charge you for the "Fuel Up Front" product

The EUR 200 (or if applicable, the equivalent amount in your local currency) is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
i. costs to refuel the vehicle (where relevant);
ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period (or to the agreed return location);
iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or
iv. costs incurred as a result of exceeding any relevant mileage restrictions.
Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

Can I let anyone else drive?
Yes, but only if we have approved them.  You must not let anyone else drive the vehicle.

We charge a fee for every Additional Driver we allow to drive the vehicle. The price you can expect it to be 33.005 PLN and 38.94 PLN per day, per drive.
If you rent the vehicle for more than 5 days, you'll only be charged for a maximum of 6 days and get cover for the duration of your rental, up to 30 days.
All additional drivers must meet our age, driving licence and ID requirements.

If any additional driver is outside of our age restrictions, we will also charge a driver surcharge.

Do you offer a 'meet and greet' service?

No, unfortunately  we are unable to offer a 'meet and greet' service at this time.

Can I pick up the vehicle outside your normal opening hours?
Yes, some airport and train station rental locations offer an out of hour's pick-up service where you can collect the vehicle and any optional extras outside the rental location's normal opening hours.

The out of hour's pick up fee is PLN 153.75.

You must give us at least 24 hours notice to organize out of hour's pick-up.

My rental has a mileage allowance.  I have driven more than the allowance, how much will I pay for excess mileage
Many of our vehicles are provided with unlimited mileage. If a mileage allowance applies, it will be stated on your rental agreement and in your booking confirmation email.  If you go over the mileage allowance, the price depends on the vehicle and location. Your excess mileage charge will be stated on your rental agreement.

Can I smoke in the vehicle?
No, it is against the law to smoke in public places within the United Kingdom. If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge of PLN 492.00 will apply.

Are there any roads or zones where I need to pay a fee before I can enter?
Yes, certain areas, such as highways have congestion charging zones meaning you need to pay a fee if you wish to drive in certain areas, on certain days and during certain times. In addition, there are toll roads and toll bridges which require you to pay a fee if you wish to use them. If you do not pay these charges before you enter such areas or use such roads or bridges, you will incur a fine. 

We recommend you check websites such as www.urbanaccessregulations.eu provide useful information.  If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle.  We are unable to tell you about any other restricted areas.

I have been caught speeding, and didn't pay a parking charge, what will I have to pay?
You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. Fines and charges could include:

• All parking fines or charges
• Toll charges
• Towing charges
• Clamping costs
• Traffic fines or charges
• Speeding fines
• And any other charges or fines

If a fine or charge is sent to us because you haven't paid a charge or complied with the law, we will take payment for:

• Our adminstration fee of 98.40 PLN for each fine or charge issued, which will be charged in the currency of the country where the fine occurred.
• Plus the fine or charge if we have to pay it

I've left the interior of the vehicle very dirty and made it smell.  Will I be charged to clean it?
Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge up to PLN 400.00.

What happens if I break down because of a mechanical failure?
All our vehicles are maintained to the manufacturer's standards, and they're roadworthy when you pick them up so mechanical failure in our vehicles is rare. So long as you're using the vehicle in a country we've agreed to, we provide roadside assistance or recovery free of charge. You can only use our roadside assistance provider to help you. You'll find their contact details inside the vehicle.
 
What happens if I break down because of a non-mechanical failure or in another country?
You must tell us if you break down or have an accident.  If you need roadside assistance, we will arrange this for you but you will have to pay for it.  You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental.  This may include, but is not limited to:

• Call out and recovery costs of around 376.00 PLN to maximum 450.00 PLN.
• Repair costs
• Loss of use
• Repatriation costs
• An administration fee of PLN 147.60 
• Any costs to take you, and/or any of your passengers to another location
• Electrical Charge for EV Vehicles (Where the cable is in working order)

What products do you have to protect me if I break down because of a non-mechanical problem?
Roadside Assistance Plus provides roadside assistance if you break down as a result of…

• Flat batteries
• Flat tyres
• Keys locked in the vehicle
• Running out of fuel
• Towing service in case of breakdown due to using the wrong fuel for the vehicle.

Provided you are using the vehicle in a country we have agreed to.  You will only need to pay for the costs of any additional items needed to get the vehicle back on the road – like fuel or tyres.

What happens if I don't return the incident report form or European accident form?
If you are involved in an accident, or the vehicle, keys, any accessories, any vehicle documents or any optional extras are damaged, lost or stolen; you must complete and return an incident report form and if available, the European accident report form.

Periodical Inspections

During the entire rental period, you are obliged to observe the upcoming periodical inspection warnings:

• mileage information on the rental contract
• manufacturer's recommendations on the vehicle key tag
• on-board computer messages

and verify them against odometer reading.
If an inspection is necessary, you are obliged to immediately inform the nearest car rental station.
If you fail to inform the station immediately, BUDGET

• will impose a contractual penalty on its corporate renters according to the group of the r

Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.

How much is the One Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be PLN 184.50. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between PLN 1071.00 and PLN 15067.50.

How do I get a One Way rental?
You can request a one-way rental when you book, or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

How much will it cost if I did not request a One Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities

I have a disability; do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability; do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent
I have small children; do you offer child seats?
Yes, we offer baby, infant, child and booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In Poland, all children must normally use a child car seat until they're 12 years old or 150 cm tall.
How much are your child seats?
The fee for renting a seat will depend on where you're renting but you can expect it to cost between 99,00 PLN - 217,71 PLN per rental.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 615,00 PLN and 1230,00 PLN on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I'm not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you're renting but you can expect it to cost between 48,99 PLN and 57,81 PLN a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 30 days.
If the GPS is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost you 861,00 PLN on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you rent a GPS from us, it won’t give you speed camera information.
Do you offer an audio tour guide service on your GPS?
Yes, an audio tour guide service is available
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices, but transmission is available only on Polish territory. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location.
Please note: In many countries, including Poland, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you’re driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you're renting but you can expect it to be between 68,99 PLN and 81.41.PLN a day.
If the mobile Wi-Fi device, the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost up to 861,00 PLN net on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I’m intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.



Winter equipment to rent
I'm concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you're hiring from is in an area where it's illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team.
I'm going skiing, do you offer snow chains?
Yes, if the rental location you're hiring from is in an area where it's allowed to drive with Snow Chains we provide this service and the fee will be added to your rental fee. You can ask to have these but we recommend that you take only winter tyres. All of our cars are equipped with Winter tyres during the winter season.
Snow chains are also available in some other rental locations. The fee for snow chains depends on where you're renting but you can expect it to be 369,00 PLN for rental.
We can't fit snow chains for you, and we can’t arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.
I've brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.
I've left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I'm moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I'm moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.
Optional extras available to buy
I've left my USB charger behind, do you sell them?
No, unfortunately we do not sell USB chargers at this time.
I've left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.
I've left my iPhone cable behind, do you sell them?
No, unfortunately we do not sell iPhone cables at this time.

I want to keep the vehicle for longer, what should I do?

If you want to extend the rental please contact us as soon as possible. At the latest, this should be before the end date and time on your rental agreement. Extra days will be charged at pay at location prices.

What happens if I don't extend the rental?

If you fail to extend your rental and are late returning the vehicle, we will charge you for an extra days rental.

If you fail to extend your rental and are late returning the vehicle, we will on the third day after your agreed return date pre-authorise payment for an additional 5 days rental charge on your debit card or, 10 days if you are using a credit card, at "pay at location" prices. If you return the vehicle within those 5 or 10 days (whichever applies), you will only be charged for your actual rental days, plus any other charges you owe us.
If you fail to return your vehicle as agreed, we will also charge you a late return administration fee for each day or part of a day until the vehicle is returned.

Late Return Administration Fee: PLN 64.00 per day.

International journeys outside Poland are permitted for certain countries but generally require prior approval by Avis.

If approved by Avis, a Cross Border Fee (CBD) is payable. This amounts to PLN 55.35 per day and a maximum of PLN 553.50 per rental.

If approval has been given, the following provisions shall apply:

What countries am I allowed to take the vehicle to?

Depending on the make and model of vehicle, you are only allowed to use the vehicle in the following countries:

• Austria
• Andorra
• Belgium
• Switzerland
• Czech Republic
• Germany
• Denmark
• Spain
• France
• Finland
• Liechtenstein
• Hungary
• Croatia
• Italy
• Luxemburg
• Monaco
• Norway
• Netherlands
• Portugal
• Poland
• San Marino
• Sweden
• Slovakia
• Slovenia

Entry into Croatia (HR) is only allowed for vehicle groups A, B, C, D, I, J, O and K.
Entries into Italy (I) and San Marino (RSM) is restricted for car groups L and H
You are not allowed to use the vehicle in the Albania (AL), Armenia (AM), Azerbaijan (AZ), Bulgaria (BG), Bosnia-Herzegovina (BIH) Belarus (BY), Cyprus (CY), Estonia (EST), Georgia (GE), Greece (GR), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Macedonia (MK); Malta (M), Moldavia (MD), Montenegro (MNE), Romania (RO), Russia (RUS), Serbia (SRB), Turkey (TR), Ukraine (UA) and any country outside continental Europe.
Not allowed are also: Balearic Islands, Canaries, Corsica, Crete, Sardinia

Can I buy a product to allow me to drive in other countries?

No, regrettably, we do not offer any products which enable you to drive in other countries.

What do I have to do to take the vehicle outside the country?
Unlike Poland, which maintains the electronic registry of vehicle registration (CEPIK), other countries require original copy of the vehicle registration document. As a service, we will supply you with it. To request the document, you will have to contact the rental station or the reservation team in advance (only Monday-Friday). The document will be available for pick up at the agreed rental location within 2 working days.
Omitting this, you risk being refused to enter the foreign country or pay a fine there during a roadside check.

ATTENTION: In addition, a driving license in a form of physical document is obligatory outside Poland. As of today, your digital driver's license entitles you to drive only within Poland. Lack of a valid entitlement to drive outside Poland may result in a penalty for which we are not responsible.

Vouchers are accepted.