Opciones de exceso

Reducción de exceso (ER), o Cero exceso (ZE), disponibles en las oficinas participantes, son coberturas opcionales que reducen aún más el exceso estándar.

reduce el exceso estándar. Haga clic aquí para obtener información adicional.

Las tarjetas que acepta Avis incluyen: Visa, MasterCard, American Express y una tarjeta de pago de Avis. Al inicio del alquiler, debe presentar una tarjeta de débito o crédito física. La tarjeta debe mostrar su nombre, firma y número de tarjeta, con el logotipo correspondiente. El titular de la tarjeta debe ser el cliente y estar presente al retirar el vehículo.

Avis no acepta tarjetas bancarias con el titular de la tarjeta redactado, ni acepta tarjetas de valor almacenado, de prepago o recargables, ni tarjetas de dinero para viajes, ni tarjetas EFTPOS. Avis tampoco acepta tarjetas presentadas en teléfonos/relojes ni métodos de pago sin contacto, como pay-wave.

Al terminar el periodo de alquiler, algunas oficinas de Avis aceptarán tarjetas de valor almacenado prepagadas o recargables como forma de pago final.

Recuerde: Las tarjetas de débito o crédito están sujetas a un cargo por transacción de tarjeta del 2.53 % para Visa y MasterCard y del 3.57 % para American Express (incluido el GST) al momento de recoger el vehículo y realizar el pago.

Avis Nueva Zelanda puede requerir que un cliente que va a alquilar un vehículo llene un formulario de Calificación para alquiler y proporcione una identificación adicional, según se considere necesario o apropiado o de acuerdo con la ley vigente. Consulte la Política de calificaciones para alquiler.

Consulte Políticas sobre tarjetas de crédito

El Conductor debe (i) contar con una licencia de conducir completa, vigente y válida para la clase de vehículo mientras lo utilice (no ser estudiante de manejo, con licencia provisional, o con licencia rosa) y (ii) debe tener un Permiso de conducir internacional (IDP) o traducción oficial (si la licencia no se encuentra en el alfabeto romano).

En la licencia rosa emitida por Nueva Zelanda, se indicarán las palabras Limitado, Bloqueo por alcohol o Límite Cero de Alcohol. Avis no alquilará a un cliente con licencia rosa.
Un Permiso de conducir internacional no es un documento independiente y debe llevarlo en conjunto con su licencia de conducir nacional vigente para que sea válido.

No se aceptan licencias de conducir digitales de Australia. Debe presentar una licencia de conducir física (de plástico).

Se aceptan las licencias de conducir chinas siempre que sean acompañadas por una traducción completa al inglés realizada por un traductor aprobado. Esto también incluye la traducción notariada en China.

La información no está disponible en este momento; consulte en el momento del alquiler.

La información no está disponible en este momento; consulte en el momento del alquiler.

El seguro de responsabilidad civil cumple con las leyes de seguro del país.  El cliente puede solicitar información adicional de los beneficios, condiciones y aceptación en el momento del alquiler.

Nota: Algunas tarjetas de crédito proporcionan cobertura de seguro, con ciertas limitaciones, como beneficio por utilizar la tarjeta para alquilar vehículos.  Se recomienda al cliente comunicarse con el emisor de la tarjeta antes de alquilar el vehículo.  Cualquier exoneración se debe discutir directamente en la oficina al llegar.

All additional drivers must meet the same minimum age & drivers licence requirements as the main renter. Each Additional Driver may be charged a daily fee.

For further information, view our Additional Driver policy here.

Extensions or late returns result in additional charges.

The minimum age to rent a vehicle is 21 years of age. A Young Driver Surcharge may apply.

You may cancel your booking at any time by calling reservations or managing your booking online.

For Pay Now reservations, depending on when you cancel, you will be charged a cancellation or no-show fee.

• If you need to cancel at least 24 hours prior to your scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $86.25 NZD.
• If you need to cancel within 24 hours prior to the scheduled pick-up time, you will be refunded the pre-paid amount less a cancellation fee of up to $172.50 NZD.
• If the value of the reservation is less than the cancellation fee, you will not be charged any further amount and will not be entitled to any refund.
• If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, a no show fee of the entire prepaid amount will be forfeited.
• Amounts indicated above are inclusive of GST.
• For 'Pay at Counter' reservations, no cancellation and or no show fee applies

FLIGHT ARRIVALS ONLY. NO WALKUPS.   

Estimated Total includes base rate, taxes (GST), and surcharges. If a discount coupon has been used on your reservation the discounted value will also be calculated in the Estimated Total. Optional insurance coverages, GPS, Child Safety Seats, and one-way fees will also be calculated in the total, where applicable. Items such as credit/debit card transaction fees and petrol are not included in the Estimated Total.

Estimated Total is subject to change based upon exchange rates at the time of rental.

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection. Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee. 

After Hours Information:
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 23 excluding VAT.

Prestige Fleet
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 30 excluding VAT.

Outside Office Hours Fee For Avis Prestige Rentals
There is a 30.00 EUR fee excl. VAT for rentals outside office hours or when the location is closed.

At this location the minimum age is 21 for all car groups, except for the following: minimum age is 25 for car groups L and P.  A Young Driver fee will apply to drivers between the ages of 21 and 24.  The Young Driver fee of 10.00 EUR per day per driver, with a maximum 10 day fee of 100.00 EUR per rental per driver. There is no upper age limit as long as there is a valid driving license.
For Avis Prestige renter and driver must be 21 years old for car group A, B and C and 25 years old for all other car groups.

Specific information for this location is not available at this time.

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1993.

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s), the amount of time you rent for and the type of vehicle you request.

During the year, Avis offer discounted relocation rates. Relocation rates can range from $1.00 to $30.00 NZD per day.
While Avis will endeavour to provide you the vehicle group selected, you may be required to drive another vehicle due to operational requirements.
Changes to returning the vehicle to a different location other than what you select will result in the reservation being recalculated at the prevailing daily rate which will be significantly higher than the advertised price. 
Any applicable one way fee or other charges will apply.

Unless stated otherwise, the price also includes all costs you must pay - for example, GST and any Airport or Wharf fees.

Avis New Zealand may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law. For further information and to download the form please click here.  https://www.avis.co.nz/en/rental-qualification-policy

View the Avis Rental terms and conditions.

Vehicles are not permitted to leave New Zealand.