Additional driver can be added when picking up the car for 7 Euro per driver per day (Maximum 10 day chrage).
Only You or an Authorized Driver can drive the Vehicle.

Collision Damage Waiver (CDW)
This cover reduces all your financial liability for damage caused to the vehicle (Excluding tyres) from the full value to the value of excess*:
Groups B/C/D/E - 700 Euro 
Groups F/H/I/K - 900 Euro 
Groups G/J/L/M/N/O - 1200 Euro 
Super Collision Damage Waiver reduces the collision damage and theft excess financial responsibility to 0 Euro in the event of loss or damage to the rental vehicle*.

SCDW includes SCDW and STP (Theft Protection) and reduces excess to 0 Euro*.
SCDW cost per day:
Gropus B/C/D/E - 24.00 Euro
Groups F/H/I/K - 30.00 Euro
Groups G/J/L/M/N/O * 36.00 Euro

Motor Liability Insurance

(Included in all rates)
Motor liability insurance provides coverage up to 1 mil Euro for property damage and up to 5 mil Euro personal injuries to third parties and passengers.

PAI
PAI - Personal Accident Insurance covers passengers and some personal belongings. Is available at the counter 10,00 Euro per day

Theft Protection (TP)

This cover reduces all your financial liability in case of theft of the vehicle from the full value to the value of excess*:
Groups B/C/D/E - 700 Euro 
Groups F/H/I/K - 900 Euro 
Groups G/J/L/M/N/O - 1200 Euro 

Super Theft Protecion reduces the financial liability of the renter to zero*.

*Exceptions of insurance coverage during the car hire:

• Damages to the interior, bottom or compartment of the vehicle, tyres, windows
• Damages caused by snow or ice
• Any illegal actions or operations
• Towing and/or pushing other vehicles
• Races or related training sessions and driving lessons
• Riding off-road and through deep pools, or at places not designed for road transport
• Continuation of usage in the improper technical condition of the vehicle, known in advance to the Lessee
• Driving under the influence of alcohol, drugs or medicine

In case of an accident/damage which occurs during the rental period, Lessee shall immediately report the accident to the police and/or Lessor.

Global insurance coverages are always subject to change. Please verify at time of rental.

Accaptable credit cards American Express, Visa, Master/Eurocard.
Avis Latvia accepts Avis Charge Cards.
Cash prepayments and fixed value vouchers must be supported by an acceptable credit card.
For car group J, L, M, N customer must provide Avis 2 acceptable credit cards.
*With Avis charge card two credit card requirement does not apply.

In case of prepaid rental if you do not collect your vehicle and do not cancel, there is no refund and the full amount of the voucher will be kept as compensation.

Debit cards are not accepted.

All drivers must present a valid driving license and issued at least one year ago, as well as a PASSPORT or ID.
International drivers licence required for licenses in non-latin alphabet and for countries that have not joined the convention on road traffic at Vieanna on 8th of November 1968.

International driving licence is required with following countries driving licences: United States of America, Canada, Japan, China, Australia

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Late Return Fee: 10.00 UKL

 How old do I need to be to rent a vehicle?
To drive our vehicles, you - and all of your drivers - need to be at least 23 years old and have held a full, valid driving licence for at least 1 year at the start of your rental for cars and 2 years for vans. In Northern Ireland, you must hold a full, valid licence for at least 3 years. A higher minimum age limit may apply to certain vehicles. In Northern Ireland, the people carrier and premium / executive cars have a minimum age of 30.
How do I know if there are minimum age restrictions on my rental?
When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email - or call the reservations team.

 I'm under 25, do I need to pay a young driver surcharge?

If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will be £40.00 per day.

If you rent the vehicle for more than 10 days, you will be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days.

Are there any maximum age restrictions?

Some of our locations have a maximum age restriction on their insurance policy. Anyone over the age of 75 you will need to contact us to make your booking. The maximum age limit in Jersey is 80 years old. In the Shetlands and Isle of Man the maximum age is 78.

I'm over 75, do I need to provide extra information or pay a senior driver surcharge?

If you or any of your drivers are over 75 on the day you return the vehicle, you will need to advise us prior to pickup up your vehicle. At some locations, we will seek approval to rent from our insurer.

In Northern Ireland, for any customers that are aged 75 years and over, we would require the following:

• Confirmation that you drive on a regular basis;
• Provision of a letter from your insurance company to confirm that you have an up-to-date insurance policy, and have not had any accidents in the past 5 years;
• Provision of a letter from your doctor confirming that you are in good health and fit to drive; and
• A driving assessment carried out in terms of your Avis rental agreement by a member of our staff sitting with you in the vehicle.

Electric Vehicles

How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at time of pick up.

What am I charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at time of pick up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. The amounts charged are set below:

Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.

How much is the One Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between £20.00 and £70.00. If you want to pick up the vehicle in the UK Mainland and drop it off in another country, you can expect it to be between £700 and £4,000.

How do I get a One Way rental?
You can request a one-way rental when you book, or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

How much will it cost if I did not request a One Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
Yes, specially adapted vehicles are available at some of our rental locations.  Please call the Reservations team for more information.

I have a disability, do you offer hand controls?
Yes, we offer hand controls which are suitable if you have good use of your upper body, including hands and fingers.  Hand controls include a hand-operated brake, accelerator controls, a steering ball and panoramic mirrors are also available.  If you need them, they're completely free of charge.

To use hand controls, you will need to book an automatic vehicle. Please give us at least 48 hours' notice if you hand controls or panoramic mirrors fitted to the vehicle. If you need them at shorter notice, please call the Reservations team.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, child and full backed booster seats.  A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos.  An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos.  A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.  A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.

In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.

Please note: In the United Kingdom all children must normally use a child car seat until they're 12 years old or 135cm tall. 

How much are your child seats?
The fee for renting a seat is £11.99 a day. If you rent the vehicle for more than 7 days, you'll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 28 days.
 
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between £60.00 and £90.00 on top of the hire fee.  If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

I'm not familiar with the area; can I rent a GPS (satellite navigation system)?Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 per day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside of the United Kingdom you should check to see whether you can use our GPS as it will give you speed information. 

Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.

I want to be able to access the internet anywhere I go, do you offer a solution?

Travel Companion Tablet - This provides unlimited data per day, as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days.

If the Travel Companion Tablet is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. If any Travel Companion Tablet accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £2.00 to £10.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. 

Please note: In many countries, including the United Kingdom, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in.

I'm intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I'm concerned about the road conditions, do you offer all-weather tyres?
No, unfortunately we do not offer all weather tyres at this time.

I'm going skiing, do you offer snow chains?
No, unfortunately we do not offer snow chains at this time.

I'm have brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.

I've left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.

I'm moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.

I'm moving items, do you rent trolleys?Yes, the fee for enting a sack trolley is £8.99 a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the sack trolley for the duration of your rental, up to 28 days.

Optional extras available to buy

 I've left my USB charger behind, do you sell them?
No, unfortunately we do not sell USB charges at this time.

I've left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile charges at this time.

I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car charges at this time.

I've left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.

Approximate total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats, winterization fee from 01Dec - 01Mar, late service surcharge and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total. 

Estimated total is subject to change based upon exchange rates at the time of rental.

Riga Airport working hours are:
Monday to Friday: 8:30 am - 7:30 pm.
Saturday and Sunday: 9:30 am - 7:30 pm
A fee of 33.00 EUR plus tax will apply for out of hours service.

515.00 Euro Cross Border charge out of The Baltic States is applied for driving out of The Baltic States without the written permission from Avis Latvia.

35.00 Euro Traffic & parking fine handling fee. While driving in Latvia the drivers must follow the local road and parking rules. In case of traffic violation Ideal Services SIA will receive the request from Police and will provide all the information about the driver.

35.00 Euro Damage handling fee. Damage handling fee is to be applied per each case of road accident.

100.00 Euro Cleaning and maintaining fee (for smoking). It is strongly prohibited to smoke in Ideal Services SIA's vehicles. In case of smoking in the car cleaning and maintaining fee will be charged immediately.

30.00 Euro For leaving the vehicle in Riga Airport short-term car park P1 (While returning the car to Avis stations please park it in Avis parking lot P4, but not in public parking lots or restricted areas. In case of parking in restricted areas the additional fee is to be applied).

416.00 Euro For missing car keys or documents. When You return the vehicle please do not forget to give us back vehicle documents or keys, otherwise the renter will be charged missing fee for lost documents or keys.

150.00 Euro For lost, stolen, or damaged GPS/WiFi. Customer is responsible for all costs in the event of lost, stolen or damaged GPS/WiFi.

250.00 Euro For lost, stolen, or damaged Child Seat. Customer is responsible for all costs in the event of lost, stolen or damaged Child Seat.

All rental cars are given with a full tank of fuel.
In case of returning the vehicle with missing fuel, refuelling is EUR 2.90 per liter + TAX.
Prepayed fuel is optional at Avis counter with regular fuel station prices. With prepaid fuel option (Fuel Up Front) no refund is given for any unused fuel.

Breakdown
Avis Latvia offers 24/7 emergency service. Incase of breakdown or other technical problems please call: +371 29223434


Car Availability
All available or similar cars on Avis sites will be provided to the renting customers. In case of extra information is need on the cars availability please contact:
avis@avis.lv or call +371 67225876


Car Groups
Car groups are devided according to their size and comfort level:

Groups B/C/D/E - Economy
Groups F/H/I/K - Standard
Groups G/J/L/M/N/O - Premium/Luxury/Vans

Can I pick up the vehicle from one rental location and return it to another?

One way rental charges are quoted at the time of reservation.

Vilnius (Lithuania) - 170 EUR
Palanga (Lithuania) - 170 EUR
Klaipeda (Lithuania) - 170 EUR
Kaunas (Lithuania) - 170 EUR
Tallinn (Estonia) -170 EUR
One way rentals infromation on quote. Please contact us avis@avis.lv or call +371 67225876
No cross border rentals out of Baltic States (Latvia, Lithuania, Estonia).
No entrance to Belarus, Ukraine, Russia.

Cross border rentals out of Baltic states (Estonia, Latvia, Lithuania) restricted.

Renters who wish to leave Baltic states, please inform us during your reservation process or at counter (avis@avis.lv or call +371 67225876 )


Cross Border charge out of The Baltic States 515.00 EUR is applied for driving out of The Baltic States without the written permission from Avis Latvia.