La aceptación de la Exoneración en caso de pérdida o daños (LDW) reduce la responsabilidad financiera de los clientes y conductores adicionales autorizados a un monto de entre CAD 250.00 y CAD 2500.00 dependiendo del grupo al que pertenezca el vehículo alquilado, si el vehículo es objeto de daños o hurto durante la vigencia del contrato de alquiler. La utilización del vehículo que contravenga las restricciones de uso que aparecen en el contrato de alquiler puede anular la LDW y responsabilizar totalmente al cliente de cualquier daño que sufriera el vehículo.

La Exoneración en caso de pérdida o daños parcial (PDW) está disponible en algunas oficinas de alquiler con el fin de eximir al cliente del pago de los primeros CAD 1,000 por la pérdida o los daños del vehículo de Avis.

Todas las inquietudes relacionadas con la disponibilidad y el costo de la PDW se deben dirigir a la oficina de alquiler.

Ningún vehículo de Avis puede conducirse en carreteras no pavimentadas (como grava, tierra, etc.).

Si no se acepta la LDW, el cliente es responsable financieramente del valor total del vehículo si:

• Daño por accidente
• Daño del vidrio
• Vandalismo
• Hurto del vehículo
• Accesorios hurtados, tales como radio, batería, etc.

Las coberturas de seguro globales siempre están sujetas a cambio. Verifique al momento del alquiler.

Avis acepta la mayoría de las tarjetas de crédito reconocidas al momento del alquiler como identificación de crédito.

Lista de tarjetas de crédito aceptadas: Tarjeta de pago Avis, American Express, AT&T Capital, Diner's Club, Diner's Club Int'l, Discover, JCB, MasterCard y Visa.

Algunas oficinas pudieran no aceptar alguna de las tarjetas de pago mencionadas.

Al momento del alquiler, se hace una retención en la tarjeta de crédito de CAD 750.00 o los cargos estimados del alquiler más un 20% (lo que sea mayor).

No se aceptan tarjetas de débito en el momento del alquiler como identificación de crédito; sin embargo, se pueden utilizar en el momento de la devolución para pagar el alquiler. Debe tener una tarjeta de pago aceptada para calificar para un alquiler.

Al momento del alquiler, el cliente debe presentar una licencia de conducir válida a su nombre.  Todos los clientes también deben presentar una segunda forma de identificación. Consulte el tema de Información adicional para obtener más detalles.
Las licencias canadienses requeridas por la provincia de emisión para alquilar un vehículo son:  Manitoba requiere una licencia completa de clase 5 (F), New Brunswick requiere una licencia de clase 7 (solo nivel 2) y clase 5, Ontario requiere una licencia de clase G y G2, y las demás provincias requieren una licencia de clase 5.

Los clientes que presenten una licencia de conducir en un alfabeto diferente al latino también deben presentar un permiso de conducir internacional (IDP) junto con una licencia de conducir válida.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Winter Tires are mandatory on certain roads or the renter/driver may be ticketed by RCMP.

QUEBEC -
It is mandatory that all vehicles registered in the province of Quebec be equipped with winter tires during the winter months of December through March. All rentals will be charged a daily Tire Management Fee up to 4.50 CAD per day for year-round tire maintenance.  The fee is subject to concession recovery fees, GST and QST.

ALL OTHER PROVINCES -
Winter tire equipped vehicles maybe available in the winter season for reservations at some locations. An additional fee up to 20.00 CAD per day will apply.  Fees vary by location and car group.

For vehicle Groups: F (Intermediate), G (Premium), H (Luxury), K (Convertible), P (Full Size Pickup), W (Standard), L (Full Size SUV), Z (Premium SUV) and all Group X (Specialty Vehicles).

At locations in Canada, you may be asked to provide an additional form of identification as a condition to rent a vehicle. Acceptable forms of additional identification are: 

• Military ID
• Certificate of Indian Status
• Canadian passport
• Canadian Permanent Resident Card
• Foreign passport that meets the requirements
• Nexus or Fast/Express card
• Non-driver's license issued by a province or territory
• ID card issued by the federal government, provincial or territorial government
• Credit card (other than the one being used for payment of rental) in Customer's name

Rather than requiring customers to be 25 to rent, Avis at this location now rents to customers between the ages of 21-24.  An underage surcharge may apply and will automatically be applied to the reservation.

Additionally, the following restrictions also will apply for renters between the ages of 21-24: Rentals of luxury cars, mini-vans, 12-passenger vans, specialty cars, and SUVs will not be permitted.

Government Minimum Age Policy

• Minimum age 21 (no underage fee applies). 

The vehicle must be returned with a full tank of gas or there will be a charge for refueling.

Most locations offer a prepaid gas option which you can accept at the rental location.

If the vehicle is driven less than 125 kilometers there may be an additional refueling fee, unless a gas receipt is presented at time of return. The customer can check at the time of rental for complete details.

Roadside SafetyNet

• Taxes not included in the Estimated Total and will be applied at the time of rental
• Roadside SafetyNet (RSN) service is available at all participating Avis locations in the U.S., Canada, Puerto Rico & U.S. Virgin Islands and New Zealand.
• The daily/weekly fee for the Avis Roadside SafetyNet Option is subject to change.
• RSN covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
• Prohibited use of the vehicle will void this option.

Other Options

• Rental options not selected/offered on the avis.com website can not be modified online but have been calculated in the Estimated Total.
• Taxes not included in the Estimated Total and will be applied at the time of rental.
• Modifications to these rental options must be made by contacting customer service or can be made at the rental counter. 

Opt-in
Avis Mobile Notifications is a standard rated subscription alert service providing time-sensitive mobile alerts and MMS to customers that include updates to the customer's current and upcoming rentals, and information about claims or inquiries relating to past rentals. By providing your phone number you agree to receive text messages, including text messages sent by an automatic telephone dialing system ("ATDS"), from us and our service partners regarding your rental. Messaging frequency varies based on customer journey. We will not use an ATDS to send you texts for marketing purposes unless we receive your prior express written consent. You are not required to provide consent in order to purchase any of our goods or services.

Opt-out
To Opt-Out of marketing text messages text "STOP" from your mobile device in response to a marketing text message. You can also manage your preferences to receive marketing text messages by updating your Avis profile at Avis.com. Simply select "No" from the SMS Notifications option in the communication preference section of your profile.

Help
To get help, text "HELP" in response to a text message or email custserv@avis.com or call 1-800-352-7900.

Carriers Supported (U.S. only)
AT&T, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular®, Metro PCS, ACS Wireless, All West Wireless, Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati Bell, Cricket Communications, Cellular One of East Central Illinois, Appalachian Wireless, Farmer's Mutual Telephone Company, General Communications, Golden State Cellular, PC Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita, nTelos, Revol, Silver Star PCS (Gold Star), Snake River PCS, South Central, Syringa, Thumb Cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless. 
*T-Mobile is not liable for delayed or undelivered messages

Carriers Supported (Canada only)
Aliant Mobility, Bell Mobility, Eastlink, Fido, Mobilicity, MTS, NorthernTel Mobility, Public Mobile, Rogers Wireless, SaskTel Mobility, Telébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile

Complete Terms and Conditions & Privacy Policy:

Warranty 
Avis will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Privacy 
We will only use your information to provide you the services you request and as set forth in our privacy notice which can be found at www.avis.com/privacy.

Fee
Avis does not charge a fee for text messaging service. Standard messaging and data rates may apply, we are not responsible for any charges from a person's service provider that may result from us providing this service. Avis assumes no responsibility for charges incurred by signing up for this text messaging service. Any text messaging fees that you incur will be billed on your individual mobile provider bill.

Towing is not permitted. Vehicles cannot be used to tow or push anything.  A trailer hitch cannot be installed on the vehicles.

Vehicles at this location can be driven throughout the Canadian Provinces with no restrictions. Based on availability; One-way rentals may be allowed to some Canadian cities. Vehicles at this location can be driven throughout the continental US with no restrictions. Based on availability; One-way rentals may be allowed to some US cities.

Vehicles at this location are not allowed to travel into Alaska. One-way rentals are also not permitted.

Vehicles at this location are not allowed to travel into Mexico. One-way rentals are also not permitted.