Rent a Car at King Shaka Intl Airport (DUR)

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King Shaka Intl Airport (DUR)

Address:

Durban King Shaka Airport,
La Mercy, Durban, XX, S Africa

Phone:

(27) 32 436 7800

Hours of Operation:

Sun - Sat 6:00 AM - 10:00 PM

If flying in, the rental counter is within the terminal with a short walk to the car lot.

Location Information
After-hours Returns
Yes, 24/7 at the Branch

Terms & Conditions

Optional Coverages

Collision Damage Waiver (CDW) is Mandatory (included in the rates).
Customer is liable to an amount ranging from ZAR 16,700.00 to ZAR 66,000.00 depending on car group rented.
Note: No coverage is available for loss or damage from civil unrest, or due to any breach of terms and conditions stated on rental agreement.  A fee of ZAR 415.00 will be charged, over and above the damage repair cost or applicable excess, as an accident handling administration fee.  In the event of a traffic fine, a fee of ZAR 325.00 will be charged, over and above the traffic fine.

Theft Protection (TP) is Mandatory (included in the rates).
Customer is liable to an amount ranging from ZAR 16,700.00 to ZAR 66,000.00 depending on car group rented. 

Windscreen Tire Damage Waiver (WTDW) is optionalThis product is available at the point of rental check-out.  This cover includes all the glass and tyres including hubcaps, metal rims and alloy mags on the vehicle.  Car groups A,B,C,D,E,P ZAR 77.25 per day (incl tax), Car groups F - O ZAR 87.25 per day (incl tax).  Loss of tyres, rims or hubcaps are not covered under WTTDW but will fall under Theft Loss Waiver.  No liability charges apply when WTTDW is taken.  In addition, in the event of Third Party Damage, the customer's liability will be zero. However, if this is declined the maximum liability amount for tyres and glass will be ZAR 15000.00 and for Third Party Damage is ZAR 15000.00.

Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Avis rental desk when you collect your car.

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

Avis accepts Avis Charge Cards, American Express, Diners Club, Mastercard, Visa.

Car Groups F, G, H, I, J, K, L, N and O:
All customers (domestic and inbound), renting a Groups F, G, H, I, J, K, L, N and O , must present an additional Credit Card at check out. This second card must be a Credit Card. Preferred renters are not exempt from this rule. If a second credit card cannot be presented, the rental cannot take place.

Additional Charge Card Hold:  The card must display a Mastercard or Visa logo.  The numbers must be raised on the card with the words Credit Card reflected on the back or front of the card.  The estimated authorisation amount will be held on the account for the duration of the rental and charged on termination. The applicable charge card hold will vary per customer and is based on the estimated rental time and mileage (fuel, average mileage per day time rental days, insurance, one-way, plus any miscellaneous charges and fees).
Weekend rentals (Thursday anytime - Monday at 2359) will require an additional charge card hold / security deposit plus the standard additional charge card hold / security deposit . This will vary per customer and is based on the estimated rental time and mileage (fuel, average mileage per day time rental days, insurance, one-way, plus any miscellaneous charges and fees). 


Debit Card Policies

Debit cards are not accepted.


Drivers License

At the time of rental, the driver must present a valid driver's license in the driver's name from their country of residence.  Customers presenting a driver's license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license.


Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Age Requirements

At this location the minimum age is 18 years for all car groups.  Young Driver Surcharge will apply for all drivers aged 25 and under.  A charge of ZAR 155.00 (incl. tax) per day. No maximum age limit however Super PAI is not available to persons over the age of 75.


Fuel Policy

Specific information for this location is not available at this time.


Location Exceptions

Rates including unlimited mileages are not applicable to South African residents. To qualify for unlimited mileage rates, renters must produce an international passport and return airline ticket to their country of origin, South African renters can obtain quotes on www.avis.co.za.


Travel Into Other Countries

No cross-border rentals are allowed from South Africa to Malawi, Angola or Zambia, even if returning to South Africa.

One-way cross border rentals into Zimbabwe and Mozambique are not permitted. Cross border rentals from South Africa into Mozambique and Zimbabwe are only permitted on condition that the rentals return to South Africa and authorization is optained from the Operations Executive.

Renters wishing to enter Botswana, Namibia, Swaziland, Lesotho must be in possession of a letter of authority obtainable from an Avis location at time of rental. If this is not obtained, the customer will be refused entry. An additional ZAR 2250.00 (incl tax) will be charged for cross border rentals (excluding
Swaziland and Lesotho).
Cross border fee for Eswatini and Lesotho: ZAR 800.00 (incl tax).
Cross border to Namibia is permitted at an additional cost of NAD 227.00 road tax fee (to be paid at the Namibian border), if driving a non-Namibian vehicle.
A road tax fee of ZAR 50.00 will be charged at Swaziland's border (to be paid to Swaziland authorities) for all cars with a foreign licence plate.