Roanoke Car Rental on Municipal Road

We accept all major Credit Cards (MASTER, VISA, JCB, DINERS, AMERICAN EXPRESS
AND UNION PAY), Avis Charge Cards, Avis Vouchers or Corporate LPO(s), as method of
payment(s).
Local Purchase Orders (LPOs) are accepted from companies who are already registered locally/internationally with AVIS UAE and meet all the required criteria.

Credit card should be valid for a minimum of 3 months from the day of Rental and must be physically available at time of vehicle collection. Please note that in all cases, DEBIT CARDS, PREPAID, RECHARGE, APPLE PAY, GOOGLE PAY or VIRTUAL CREDIT CARDS are not accepted as 'security'.

Russian Bank credit cards: As advised by international credit and debit card issuers, we are temporarily not accepting credit/debit cards issued from Russia and/or Russian Banks.
In case of refunds, the customer has to provide another acceptable refund platform to Avis UAE subject to approval to process the refund.

Deposit
The estimated cost of the rental, value added services and insurance charges are payable in
advance.

A credit card is mandatory for any reservation, except in case of Full Credit Voucher. A Pre-
authorization is taken at the time of rental which includes insurance excess amount and any
unforeseen charges such as Fuel, Traffic Fines, Toll Gate Fees, Damage Charges etc. Pre-
authorization amount on credit card is between AED 3000-5000, depending on rented car group.
AED 3000 will be held for group A,B,C,D, E, J & K and AED 5000 will be held for remaining groups F,G,H,I,L,M,N,O&P.

We keep pre-authorization amount until we receive confirmation regarding Traffic Fines and
Toll Gate Fees from RTA (Roads and Transport Authorities). It may take up to 15-21 working
days from the date of transaction to release the blocked amount (pre-auth) on the credit card.

Debit cards are not accepted as a mode of security. We do accept debit cards only for payments.

Requirement to bring a valid driving licence with you.
All drivers must have a valid driving license held for a minimum of one (1) year.
Physical Driving permit should be presented at the time of rental pick up and carried during your rental period.

1. UAE Residents
A valid UAE driving licence is a must.

Please note that driving without a valid UAE driving licence when on Residence or Employment Visa is a violation of the UAE Law & AVIS UAE will refuse to rent.

2. Non- UAE Residents
All non-UAE residents are required to hold a valid International Driving License along with
their National Driving License, except drivers holding driver’s license from the following
countries. Please visit the link UAE Government for on time updates.

Original license should be from the same country as the passport issuing country if not should provide required visa/ID documents to prove valid permanent residency of the country where the licence is issued.
GCC COUNTRIES:
Bahrain, Qatar, Kuwait, Saudi Arabia, Oman
EUROPEAN COUNTRIES:
Lithuania, Portugal, Hungary, Bulgaria, Latvia, Serbia, Luxembourg, Iceland, Estonia, Cyprus, Slovakia, Slovenia, Malta, Albania, Romania, Germany, Italy, Switzerland, Poland, Finland, Spain, Netherlands, Greece, Sweden, Belgium, Ireland, Turkey, Denmark, Austria, France, Britain, Norway, The Republic of Montenegro, Ukraine
NORTH AMERICAN COUNTRIES
Canada, United States of America
EAST ASIAN COUNTRIES
Japan, South Korea, Israel, Azerbaijan, Uzbekistan, Hong Kong, People's Republic of China, Australia, New Zealand, Singapore
AFRICAN COUNTRIES
South Africa

and we cannot confirm with certainty the details included within the driving licence, the driver will also need to provide either an international driving licence or an official English translation, by a notary, of their driving licence. If this might apply to you, please contact us (prior to your pickup date) as we would be pleased to confirm if an international licence or official translation will be required.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Information not available at this time, please check at time of rental.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

This is subject to Avis UAE driver qualification and will be charged at AED 20.00 per day, AED 105.00 per week up to a maximum of AED 150.00 per contract.

Minimum age is 21 years old for groups A-E, J-L. For all other car groups minimum age is 25 years. There is no maximum age limit.

As a standard, AVIS UAE has a full-to-full fuel policy. This means that customers are expected to return the car with a full tank of fuel. Service charges apply when a customer miss refueling the vehicle before return.

AVIS UAE offers customers the option of Advance Fuel Purchase. This is a convenient way to avoid the hassle of looking for a fuel station to top up and prevent any penalties during off-
hire. Simply opt for the Pre-Paid Fuel and return the vehicle with the fuel level of choice and avoid any impact on the final invoice. There is no refund on unused fuel.

A one-way drop-off fee is applicable when renting a vehicle in one emirate/city and dropping it off in another emirate/city within the UAE. Charges depend on the type of vehicle rented and the city limit.

• Between Emirates, depends on vehicle category Min AED 200/- & Max AED 300/-
• Vehicles cannot be driven and/or dropped off outside the United Arab Emirates without prior approval and consent of AVIS UAE.