Rent a Car at Baton Rouge Metropolitan Airport (BTR)

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Baton Rouge Metro Airport (BTR)

Address:

9211 General Chennault Dr,
Baton Rouge, LA, Louisiana, 70807, United States

Phone:

(1) 225-355-4721

Location Type:

Corporate

Hours of Operation:

Sun - Fri 7:00 AM - 11:00 PM; Sat 8:00 AM - 10:00 PM

If flying in, the rental counter is within the terminal with a short walk to the car lot.

Location Information

Where is Avis at the Baton Rouge, LA Airport?

Preferred Service
Proceed to the Avis counter in the baggage claim area. Show your driver's license to receive your preprinted rental document and keys. Rental cars are parked outside the baggage claim area.
General Directions
AIRLINE PASSENGERS Proceed to the Avis counter in the baggage claim area. Rental cars are parked outside the baggage claim area. WALK-UP RENTERS Follow airport signs for "Arrivals" or "Baggage Claim". They will lead to the baggage claim area entrance. Proceed inside to locate the Avis counter. Rental cars are parked outside the baggage claim area.
After-hours Returns
How it Works: Lock the vehicle and place the keys in the key drop box for After Hours Returns located in the return area. Don't forget to remove all your belongings from the vehicle prior to returning the keys. A vehicle that is returned after hours will be checked in when the location opens the next business day. If returning after hours when a location is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day.

BTR Airport Rental Car Return

Return your Avis Baton Rouge airport car rental to 9211 General Chennault Drive, Baton Rouge, LA, 70807. This convenient location is in the same area as Avis airport car rental pickup, just steps outside the baggage claim area.

Baton Rouge Airport Car Rental Information

Baton Rouge, Louisiana, has become a major American hub of manufacturing, technology and, most surprisingly, movie-making. The film industry pumps more than $90 million a year into the economy.

As such, the city attracts a number of executive-level visitors and tourists alike. A huge fleet, special offers, and discounts, make Avis the preferred choice for business travelers to Baton Rouge Metropolitan Airport (BTR).

The Avis BTR car rental counter is conveniently located near the baggage claim area, and the car rental fleet—including compact cars to luxury vehicles and SUVs—are parked just outside the building’s doors. Downtown Baton Rouge is just 7.5 miles south of the airport lot along the east bank of the mighty Mississippi River.

Avis makes it easy to rent a car at the airport. Look through the fleet of Baton Rouge Metropolitan Airport car rentals to find one that’s perfect for you.

  • Located Outside Baggage Claim

  • One-way Car Rental Options

  • Luxury and Economy Car Models Available

  • Best Rate Guarantee

Long-Term Car Rentals

Monthly car rental is made easy when you choose long-term car rental from Avis for your extended stay in Baton Rouge.

Luxury Cars

Show up at Hollywood Casino Baton Rouge in style and rent your dream car from Avis like a luxury sports car or speedy muscle car.

Convertibles

Rent a convertible to get incredible views of beautiful Atchafalaya Basin.

This famous Southern city has plenty of attractions to keep you busy during your trip to Louisiana. Avis Baton Rouge airport car rental has a wide selection of vehicles to fit any vacation itinerary. Pick an SUV for an outing on the Mississippi River, a passenger van to take a large group to the State Capitol Building, or one of our other options.

Vans

Pack 12-15 in a passenger van or 7-8 in a minivan to see the Capitol Park Museum or Magnolia Mound Plantation.

SUVs

Choose from mid-size, standard, or full-size SUVs to get you to the rugged side of Baton Rouge, like BREC’s Bluebonnet Swamp Nature Center.

Economy Cars

Searching for an affordable and fuel-efficient car rental option for your next trip? Rent a small car for driving around town.

Rent a Car and Explore Baton Rouge

While you’re here, check out the State Capitol Building, which has been the tallest building in Baton Rouge since 1934. Steps away from the Capitol, you’ll find the brand-new Shaw Center for the Arts. This massive venue features a 325-seat theatre, a fine arts museum, and a rooftop sushi restaurant.

Book your Baton Rouge Airport car rental with Avis today!

Terms & Conditions

Optional Coverages

Damage

What products reduce the amount I have to pay if the vehicle is damaged during the rental?
If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you have to pay for the damage will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement plus a damage processing fee of Euro 54.70 (VAT and airport surcharges included) or the excess, whichever is less. 

It is agreed that the Waiverable Excess (CDW) will be applied to every single damage found on the vehicle which is clearly identified at check-in and that is not related to any other pre-existing damage. In case of multiple damages related to the same event, customer responsibility will be limited to the amount quoted in the Rental Agreement.

If you can show the damage was less than we said, we will refund you the difference.

 

The coverage of the windscreen and the windows, as well as the tyres, is excluded.
Any limitation or exclusion of liability (CDW) is not effective and in any case expires for damage caused voluntarily or due to negligence, as well as for damage to the interior of the vehicle, for damage caused to the roof (caused by lack of assessment of the height of the vehicle and of the objects protruding or overhanging the roof), for damage caused to the clutch kit, for damage caused by engine over-revving, for damage or theft of tyres and/or rims, for damage caused to the underbody.


How much is the excess?
This is stated on your rental agreement, and also in your booking confirmation email plus tax and surcharge. You can reduce the excess even further by buying an excess reduction product. This also reduces the administration fee.


How do I get Damage Waiver?
In most cases, Damage Waiver is provided with the vehicle as standard. If its included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between Euro 17.64 (VAT included) and Euro 26.07 (VAT and airport surcharges included) a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.


Is there an excess reduction product available to reduce my excess further?
Yes, Super Damage Waiver (SCDW) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location  but you can expect it to costs between Euro 23.01 (VAT included) and Euro 30.19 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.


Will I need to pay if the windscreen or any other window is damaged?
Yes. However, Windscreen Protection reduces the amount you have to pay if the windscreen or any other window is damaged to zero. Having windscreen protection also means you wont pay an admin fee.


How do I get Windscreen Protection?
If you have bought Windscreen Protection, it will be stated on your rental agreement. The price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between Euro 5.16 (VAT included) and Euro 8.13 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.

 

What happens if I damage any optional extras I rent from you?
If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.

 
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if damage was caused by or as a result of:

  • Water or fire damage, that was not your fault.
  • Driving the vehicle without due care and attention
  • Driving or using the vehicle in breach of your contract

What do I have to pay if I do not have Damage Waiver?
If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, youll have to pay:

  • Either the cost of replacement, or the estimated repair costs, whichever is cheaper
  • Plus On the ground Vehicle Idle Time EUR 121.07 (VAT and airport/city surcharges included). This is a fix amount per rental, regardless the idle time of the car group rented.
  • Plus the processing fee for damage EUR 54.70 (VAT and airport/city surcharges included).

Where can I find information of damage charges I have paid?
If we find damage, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here http://www.avisautonoleggio.it/fattura-online.

Theft

What products reduce the amount I have to pay if the vehicle is lost or stolen during the rental?
If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. If you can show the loss or theft was not in any way your fault or due to your negligence, we will refund these costs to you.


How much is the excess?
This is stated on your rental agreement, and also in your booking confirmation email plus tax and surcharge. You can reduce the excess even further by buying an excess reduction product.


How do I get Theft Protection waiver?
In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place youre renting it from. Theft Protection is mandatory in Italy and already included in the rate.


Is there an excess reduction product available to reduce my excess further?
Yes, Super Theft Protection waiver (STP) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to costs between Euro 19.98 (VAT included) and Euro 27.15 (VAT and airport/city surchages included) a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.


What happens if I lose any optional extras I rent from you or if they are stolen?
If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee.

 
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if the loss or theft was caused by or as a result of:

  • Keys being left in the vehicle
  • Keys being lost or stolen
  • Using the vehicle in breach of the contract
  • If the theft of the vehicle, the options or the loss of the extra options was caused by customers negligence or serious misconduct.

Where can I find information of theft charges I have paid?

If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by email, you will be able to find details of this payment here http://www.avisautonoleggio.it/fattura-online

 

Damage to people and their property

What do I have to pay if I injure someone whilst driving?
Third Party Liability (TPL) cover is provided with the vehicle as standard. This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will not have to pay any of their costs. Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle.


Are there any times when third party liability cover would not apply?
If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:

  • By you breaking the contract (for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance),
  • By you breaking the law
  • As a result of your negligence or recklessness.

What products cover the driver of the vehicle?
Personal Accident Insurance (PAI) covers the driver of the vehicle  in the event of an accident. Personal Accident Insurance provides the following benefits:

  • A maximum of Euro 100,000 in the event of death, loss of limbs or eyes or permanent total disability
  • A maximum of Euro 25,000 towards emergency medical expenses related directly to the accident
  • Medical assistance and rescue costs (conditions apply)
  • Luggage up to Euro 2,000 per vehicle excluding rented products (if applicable and with a limit of Euro 250 per item)
  • Expenses for replacing main house keys and locks up to Euro 250
  • Emergency travel expenses up to Euro 250

Who provides Personal Accident Insurance?
Personal Accident Insurance is underwritten by AIG S.p.A. (2 Della Chiusa Street - 20123 Milan). You will need to agree to their terms and conditions.

 
How do I get Personal Accident Insurance?
If you have bought Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to costs between Euro 7.23 (VAT included) and Euro 8.64 (VAT and airport/city surcharges included) a day.


Can I increase my cover and reduce my excess?
Yes, Super Personal Accident Insurance (SPAI) provides the following enhanced benefits:

  • A maximum of Euro 200,000 in the event of death, loss of limbs or eyes or permanent total disability
  • A maximum of Euro 50,000 towards emergency medical expenses related directly to the accident
  • Medical assistance and rescue costs (conditions apply)
  • Baggage up to Euro 6,000 per vehicle excluding any items you rented through us (again, there are conditions, and a limit of Euro 350 per item)
  • Expenses for replacing main house keys and locks up to Euro 750
  • Emergency travel expenses up to  Euro 750

Is Super Personal Accident Insurance available when renting any vehicles?
Yes, you can buy Super Personal Accident Insurance no matter what vehicle you rent.


How do I get Super Personal Accident Insurance?
If you have bought Super Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to costs between Euro 10.98 (VAT included) and Euro 12.96 (VAT and airport/city surcharges included) a day.
What will you pay if I dont have Personal Accident Insurance?
If the driver of the vehicle is involved in an accident and is injured or dies, we will not pay their costs.
For information, passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.

Protection packages

I want to buy more than one protection product, can I get a protection package?
Yes, we offer a variety of protection packages:

  • Super Cover includes Super Damage Waiver, Super Theft Protection.
  • The price depends on the vehicle and location but you can expect it to costs between Euro 32.05 (VAT included) and Euro 46.43 (VAT and airport/city surchages included) a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.
  • Semi Complete Avis Protection includes Super Damage Waiver, Super Theft Protection, Windscreen Protection, Super Personal Accident Insurance and Roadside Assistance Plus.
  • The price depends on the vehicle and location but you can expect it to costs between Euro 39.95 (VAT included) and Euro 56.86 (VAT and airport/city surchages included) a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.
  • Complete Protection includes Super Damage Waiver, Super Theft Protection, Windscreen Protection, Super Personal Accident Insurance and Roadside Assistance Plus.
  • The price depends on the vehicle and location but you can expect it to costs between Euro 52.09 (VAT included) and Euro 69.00 (VAT and airport/city surchages included) a day. If you rent the vehicle for more than 15 days, you will only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.

Any limitation or exclusion of liability underwritten is not effective and, in any case, expires for damage caused voluntarily or carelessness, as well as for damage to the interior of the vehicle, for damage caused to the roof (caused by lack of assessment of the height of the vehicle and of the objects protruding or overhanging the roof), for damage caused to the clutch kit, for damage caused by engine over-revving, for damage or theft of tyres and/or rims, for damage caused to the underbody.

Third party protection products

I have bought a protection product from an external provider, can I use it?
If you decide to buy cover from someone else, you will have to pay our full costs then you will need to make a claim with the external provider to get your money back. It is your responsibility to ensure you understand the terms of any cover you buy from an external provider and for any claim you make. We are unable to help you with your claim.

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Credit Card Policies

What payment cards do you accept?

We accept:

  • American Express (excluding American Express Traveller’s Cheque cards)
  • Diners cards
  • Discover cards
  • Visa credit cards
  • Visa debit cards
  • MasterCard credit cards
  • MasterCard debit cards
  • Avis-issued charge cards

We don't accept Visa Electron cards, Maestro cards, Cirrus cards, JCB cards, any pre-paid cards - even if they carry the Visa or MasterCard logo - or any other cards not listed above.
We do not accept Digital Payment Cards.
For some vehicles two valid traditional credit cards are requested. This should have been issue from two different circuits. The cards must be both in the name of the customer and, one of the two, must be the card with which the reservation has been made.

Can I pay by cash?

We only accept cash payments for some car groups (A, B, C). We will need to carry out additional identity, security, driving licence and credit checks and will need to see proof of address.
The customer will always be required to submit one of the following documents:
• copy of the last households (Light, Gas, Telephone) registered in the name of the customer;
• last customer payslip;
• certificate of registration with the Chamber of Commerce or copy of the License in the case of small businesses

To pay cash, besides the cost of the rental (including the purchase of accessories/ extra services), is required the payment of a security deposit that will be quantified as follows:

  • + 300 EUR guarantee for:
  • vehicle refueling costs (if applicable);
  • additional charges (example: exceeding the rental period, return to another rental office, extraordinary cleaning of the interior) or any extras;
  • any additional costs related to damages (where applicable)
  • any additional costs for not returning ancillary services

The security deposit will be refunded at the end of the rental, subject to compensation of any additional costs mentioned above.

What happens if I am late in making payment?

If you are late in paying us, interest will be calculated at the official discount rate in force increased by 5 percentage points, but always respecting the legal limits.


Debit Card Policies

Visa debit cards and MasterCard debit cards are accepted.
Visa Electron and prepaid cards are not accepted.


Drivers License

Do I need to bring my driving licence with me?
Yes. All drivers must bring all parts of their valid driving license with them. They must bring both their driving license and either an international driving license or an official English translation, by a notary, of their driving license if:

  • A driving license was issued in Europe and you are renting in a country outside Europe
  • Or a driving license was issued in a non-European country, and you are renting outside that country.
  • Or a driving license was issued in a non-roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese.

We do not accept digital driving licenses.  

 

Is there a minimum length I must have held my licence for?
Yes. All drivers must have held their licences for at least 12 months (2 years of aged 21-24 and renting a vehicle category bigger than C). If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as:

  • Previous driving licences
  • Or a letter from their driving licence authority stating that they have held it for this minimum period.

I have unspent convictions on my licence, can I drive?
If any driver has any unspent driving convictions for:

  • careless, reckless or dangerous driving,
  • driving or attempting to drive whilst under the influence of drink or drugs,
  • using a vehicle uninsured against third party risks
  • theft or unauthorised taking of a vehicle
  • been disqualified - or if you have two or more unspent convictions for offences not listed above unfortunately, you will not be able to drive our vehicles.

Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Information not available at this time, please check at time of rental.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Age Requirements

How old do I need to be to drive a rental vehicle?

To drive our vehicles, you - and all of your drivers - need to be at least 21 years old and have held a full, valid driving licence for at least 2 years at the start of your rental. For car groups A, B and E you - and all the authorized drivers - need to be at least 19 years old and have held a full, valid driving licence issued from at least 1 year.
A higher minimum age limit may apply to certain vehicles.

How do I know if there are minimum age restrictions on my rental?

When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email - or call the reservations team.

I'm under 25; do I need to pay a young driver surcharge?

If you - or any of your drivers - are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you're picking the vehicle up from - but you can expect it to be between EUR 21.39 (Vat included) and EUR 25.66 (Vat and airport/city surcharges included), per day, for each driver.
If you rent the vehicle for more than 15 days, you'll only be charged for a maximum of 15 days and get cover for the duration of your rental, up to 30 days.

Are there any maximum age restrictions?
No, so long as you hold a full, valid driving licence for at least 1 year.


Fuel Policy

Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge.  We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you do not return the vehicle with a full tank and you can not show us a receipt for fuel we will charge you.

Fuel Options

I plan to travel more than 120 kilometres, and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturers stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever is left in the tank (even if its virtually empty) so long as the engine still runs.

How do I calculate the cost of Fuel Up Front?
Depending on where you are renting, we charge the average fuel price at the start of your rental period as stated on this EU fuel index http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin. However, you do not get a refund for any fuel you do not use.

Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.

I plan to travel less than 120 kilometres, do I still need to fill up?
Yes, often the fuel gauges stills look full so we ask you to fill up the tank near to the return location and show us a copy of the receipt.  If you do not have time to fill up the tank, or can not show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.

How much is EZ Fuel?
Depending on where you are renting, you pay of fixed fee of 15.00 Euro.  

What are my options if I do not return the vehicle full and have not bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometres and:

  • Do not buy Fuel Up Front
  • Do not return the vehicle with a full tank

How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturers stated fuel tank capacity.
We recommend you to fill up as close to the return location as you can. Otherwise we charge the average fuel price at the end of the rental period for Italy as stated on this EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm. Included a surcharge per liter as indicated on your rental agreement.  If we have to refuel the vehicle, a refueling service fee of EUR 5.00 will be debited. This charge covers our cost of driving to the nearest petrol station at short notice and to restore the inconvenience of the potentially delaying the next customer's rental.

Electric Vehicles

How much battery charge should I return an electric vehicle with?

You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.

What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:

Battery Charge Fixed cost (inclusive of VAT)
If you return the electric vehicle with 70% or more battery charge. No Cost
If you return the electric vehicle with between 11%-69% battery charge. EUR 31.36
If you return the electric vehicle with 10% or less battery charge EUR 49.78


One Way Rentals

Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.


How much is the One-Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between Euro 14.64 (VAT included) and Euro 1332.16 (VAT and airport/city surcharges included). If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between Euro 576.45 (VAT included) and Euro 2622.95 (VAT and airport/city surcharges included).

 
How do I get a One-Way rental?
You can request a one-way rental when you book or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

 
How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.


Rental Options

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.


I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer Infant seat, Baby seat, Child booster seat. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A booster seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In the Italy, all children must normally use a child car seat until they are 11 years old or 36 kg. Find out more: http://www.poliziadistato.it/

How much are your child seats?
The fee for renting a seat will depend on where you are renting but you can expect it to cost between Euro 11.59 (VAT included) and Euro 33.11 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 3 days, you will only be charged for a maximum of 3 days and get to use the seat for the duration of your rental, up to 30 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between Euro 30.50 (VAT included) and Euro 148.50 (VAT and airport/city surcharges included) on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.


I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you are renting but you can expect it to cost between Euro 16.65 (VAT included) and Euro 19.65 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 30 days.
If the GPS is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost

 

  • Loss, Theft and damage Euro 100
  • charging cable Euro 25
  • support tool for GPS Euro 25.
    • Gps bag Euro 20 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Can the Customer rent a device that offers satellite navigation, calls and Wi-Fi?
Yes. We propose a mobile device offering unlimited calls and data, GPS service and the possibility to use it as Wifi hotspot and much more.
The rental price of the Travel Companion (TCT) will depend on the rental office but is approximately between EUR 21.35 and EUR 25.62 (VAT and airport/city surcharge included) per day. If the Customer rents the vehicle for more than 20 days, he will be charged a maximum of 20 days and can use the device for the duration of the rental, up to 30 days.
In case of damage, theft or loss of the device, the Customer shall pay the costs as specified below:

  • Smartphone EUR 220,00
  • SIM EUR 25,00
  • Power Cord EUR 8,00
  • USB Cable EUR 4,00
  • SmartPhone Cover EUR 15,00
  • Docking Station EUR 20,00
  • Car Battery Charger EUR 4,50
  • Suction Cup EUR 8,50
  • A/C Vent Support EUR 5,00
  • Accessories Bag EUR 2,00

The above mentioned costs include VAT and are added to the cost of rental, as indicated on the contract. If the customer proves that the damages were not due to his/her responsibility or negligence, the relevant charged cost will be reimbursed.
Please note: in many Countries, Italy included, it is illegal to use mobile phones, tablet, and other devices while driving. It is the Customer's responsibility to drive safely and in compliance with the local applicable laws and regulations.The confirmation of the device is subject to availability at the time of collection of the vehicle.

I'm intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

 

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
In some areas of Italy having Winter Tyres fitted or a set of Snow Chains on board when hiring a vehicle is recommended between November 15th and April 15th.
We have specific car groups equipped with winter tyres and price is included in the rate.
Please give us at least 2 hours notice if your rental does not automatically include all-weather tyres and you want to hire them. If you need them at shorter notice, please call the Reservations team.
Not sure if you need all-weather tyres? Please ask a member of our team.


I am going skiing, do you offer snow chains?
Yes, if the rental location you are hiring from is in an area where it is illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains and the fee will be included in your rental fee. You can ask not to have these but we recommend that you take either snow chains or all-weather tyres at these locations.
Snow chains are also available in some other rental locations. The fee for snow chains depends on where you are renting but you can expect it to be Euro 8.19 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 5 days, you will only be charged for a maximum of 5 days and get to use the snow chains for the duration of your rental, up to 30 days.
If any snow chain is damaged, lost or stolen, you will have to pay for a replacement pair. This is likely to cost between Euro 75.64 (VAT included) and Euro 118.22 (VAT and airport/city surcharges included) on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
We can not fit snow chains for you, and we can not arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.


I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.


I am moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.


I am moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.

 


Travel Into Other Countries

What countries am I allowed to take the vehicle to?
You are only allowed to use the vehicle in the following countries:

  • Austria
  • Czech Republic (luxury vehicles H and L categories excluded)
  • Belgium
  • Crozia (luxury vehicles H and L categories excluded)
  • Denmark
  • France
  • Germany
  • Luxembourg
  • Norway
  • Holland
  • Portugal
  • UK
  • Slovenia (luxury vehicles H and L categories excluded)
  • Spain
  • Sweden
  • Switzerland

On the condition of paying the cross border fee set out below when you cross the borders of Italy (as defined above) into one or more of the permitted countries, your rental will be subject to a cross border fee of EUR 24.00. The cross-border fee will apply only once for the duration of your rental, no matter how many times you cross borders between permitted countries.

Please refer to the section Where Can You Drive? in the Rental Conditions for details on costs associated with failure to declare that you are driving the vehicle outside the country of rental.

Any country not listed as a permitted country is an unpermitted country.

Rentals that start in Italy (as defined above) cannot be taken into an unpermitted country unless we expressly agree otherwise beforehand.

If it has come to our knowledge, at any time, that your rental vehicle has been taken into an unpermitted country without our prior agreement, we may, at our discretion, apply a fee of € 24.00 and void your selected optional extras where there is a claim (such as roadside assistance) that takes place in an unpermitted country.

Please note that if you are permitted to take the vehicle outside of Italy (as defined above), it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in.

Can I buy a product to allow me to drive in other countries?
No, regrettably, we do not offer any products which enable you to drive in other countries
.