Rent a Car at Changi Airport Terminal 2 (SIN)

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Changi Airport Terminal 2 (SIN)


Arrivals Hall,
Singapore, 819643, Singapore


(65) 60188295

Hours of Operation:

Sun - Sat 9:00 AM - 5:00 PM

Terms & Conditions

Optional Coverages

Collision Damage Waiver (CDW) (taxable) - Optional
Customer is liable for the full value of the Avis vehicle if Collision Damage Waiver (CDW) is not taken. If CDW is purchased, the renter's liability is reduced to an amount ranging from SID 3,000.00 to SID 5,000.00, depending on the car group rented.  All accidents occuring in Malaysia will result in an additional surcharge of SID 1,000.00.  CDW does not cover any missing items, vandalism, damage from riots or any non-collision-related damage.

Theft Protection (TP) (taxable) - Optional
Customer is liable for the full value of the Avis vehicle if Theft Protection (TP) is not taken. If TP is purchased, the renter's liability is reduced to an amount ranging from SID 4,000.00 to SID 6,000.00, depending on the car group rented.  All accidents occuring in Malaysia will result in a surcharge of SID 1,000.00.  TP does not cover any missing items, vandalism, damage from riots or any non-collision-related damage.

Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Avis rental desk when you collect your car.

Global insurance coverages are always subject to change. Please verify at time of rental.

Credit Card Policies

Credit Card Policies and Authorization Hold
American Express, Diners Club, MasterCard, Visa, Avis, Avis voucher/ charge card. Locations accept GEB reservations with AV with Credit Card and with Virtual Credit Card. Credit card must be valid and current (ie not expired) for use. Credit card must be in the driver's name.
An authorization hold will be performed on your credit card. The exact amount of Credit Card authorization will vary by the rate, car group, length of rental, and miscellaneous charges. You may check with the rental counter for an estimate of the authorization amount.
For Singapore, credit card must be either:
(a) Owned by the main driver, or
(b) Owned by an affliate who will be available to be physically present at the time of pick-up and drop-off. Credit card owners have to sign an acknowledgement form to allow driver to use their credit card.
Debit cards are only accepted at check-in/return of Avis vehicle.

Debit Card Policies

Visa and Master Card debit cards are only accepted at rental check-in/vehicle return only.

Drivers License

At the time of rentals, the driver must present a valid drivers license in the drivers name from their country of residence.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license..

Drivers License Policy

Driver's License requirements:
*Avis Singapore only accepts electronic licences for Singaporean Driver Licence holders. All other foreign electronic Licence holders will be required to present their physical licence card.

  • A valid Singapore driving license must be held for at least 12 months for Singapore citizens, Permanent Residence and foreigners who are residing in Singapore for more than 12 months.
  • Foreigners who reside in Singapore for less than 12 months must possess a valid foreign license from the country of residence and International Driving Permit (IDP).
  • If an IDP is not available, an official translation of foreign license in English is required. Information can be found here:
  • Drivers from ASEAN member countries only need to possess a valid driving license issued by the relevant driving license to drive in Singapore without IDP.

Identification (ID) Requirements:

Singaporean residents/long term visa holders must provide valid ID document to supplement their drivers’ licence. Electronic documents are accepted but only if they can be verified through SINGPASS. Photos of ID are not accepted. Types of documents:

  • NRIC or
  • Long Term Visa/Pass (eg Work/Special/Employment pass)

Foreign clients should carry all physical ID documents with them as electronic documents from other countries cannot be validated, and therefore not accepted, in Singapore. In these instances, a passport, driving licence and international driving permit (IDP) (where applicable) must be presented.

IDP's are to be applied for, and received, prior to check-out. In those cases where this was not possible and you arrive in Singapore, you may obtain a translation from the relevant Embassy, High Commission, or any local registered translation companies in Singapore if your Embassy or High Commission does not provide the service.

Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Additional Fees

Your total rental rate is calculated based on the information provided at time of reservation.
Online reservations reflect an estimated rental rate that is subject to change due to factors such as local taxes, additional add-ons, fuel options and more.
If the country of residence on the renter's credentials do not match the country indicated on the reservation, the rental rate will change.
Vehicles are rented on a daily (24-hour) basis.
Late returns will incur late additional charges.
Tax and tax related surcharge rates are subject to change without notice.
Frequent Flyer surcharges may be applied at time of rental.
At many airport locations, concession recovery and facility fees may be charged.
At many locations a vehicle licensing cost recovery fee and a energy recovery fee may be charged.
Extensions or late returns result in additional charges.

Additional Information

Rental Agreement

Please always review the rental terms and conditions and your rental agreement when you check the vehicle out. You can also find the relevant contact details on your rental agreement.


After Hours Information

Vehicles can be dropped outside of normal office hours at either the downtown location, or at the car park at Terminal 3, Changi Airport. Customers must park in only Avis branded car park bays. Any vehicles parked in bays that are not Avis bays may incur an unauthorised parking fee. Any fees incurred will be passed on to the main driver.

For Terminal 3 returns, customers are advised to head to Terminal 3, and choose car park 3A. Once inside, head towards the foot passenger entrance within the car park; the Avis bays are located one row from the front door. Please see view link for a video for further clarification:

Age Requirements

In Singapore, drivers must be 23 years old and above. There is no exceptions for younger drivers.

Estimated Totals

Estimated total quotation includes base rate, taxes, and surcharges. Some items such as refueling are NOT included in the estimated total. Optional services and one-way fees are subject to tax in certain locations.
If you are unsure of your charges, please clarify with the rental service agent upon checking your rental agreement.
Estimated total is subject to change based upon exchange rates at the time of rental.

Fuel Policy

Travel Into Other Countries

Vehicles rented in Singapore can be driven into Malaysia with a daily fee of $ 50.00 (+GST) per day. At this point a Vehicle Entry Permit (VEP) will be issued to the customer, indicating Avis permission for the vehicle to cross the Singapore - Malaysia border. Attempting to cross without this permit may result in an unsuccessful border crossing. Driving an Avis Singapore vehicle into Thailand is not permitted.

Customers requiring permission to cross the Singapore-Malaysia border should request this at the time of reservations or at the time of check-out.
Customer who opts to leave the rented vehicle in Malaysia will be charged relating to the one-way programme outside of the country.
Credit card is the only acceptable method of payment for rentals going into Malaysia.