The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.
Avis Travel Partner
I am not familiar with the country I am travelling to. Do you offer travel assistance and support?
Yes, we offer Avis Travel Partner which provides assistance from language translation to lost property services and much more. We provide this service on behalf of a third party and will provide you with details when you pick up the vehicle.
How much does Avis Travel Partner cost?
The fee for the Avis Travel Partner service will depend on where you are renting, but if you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use Avis Travel Partner for the duration of your rental, up to 28 days.
Customers with disabilities
I have a disability, do you offer adapted vehicles?
Yes, specially adapted vehicles are available at some of our rental locations. Please call the Reservations team for more information.
I have a disability, do you offer hand controls?
Yes, we offer hand controls which are suitable if you have good use of your upper body including hands and fingers. Hand controls include a hand-operated brake and accelerator controls and a steering ball, panoramic mirrors are also available. If you need them, they are completely free of charge.
To use hand controls, you will need to book an automatic vehicle. Please give us at least 48 hours notice if you hand controls or panoramic mirrors fitted to the vehicle. If you need them at shorter notice, please call the Reservations team.
Popular optional extras to rent
I have small children, do you offer child seats?
Yes, we offer baby, infant, child and full backed booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: All children must normally use a child car seat until they are 12 years old or 135cm tall.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, if you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 28 days.
If the GPS is damaged, lost or stolen, you will have to pay for a replacement.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?Unfortunately we do not offer an audio tour guide service at this time.
Please note: In many countries, including the United Kingdom, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you are driving in.