CAR RENTAL Ruwais Adnoc House (DH0)

We accept all major Credit Cards (MASTER, VISA, JCB, DINERS, AMERICAN EXPRESS
AND UNION PAY), Avis Charge Cards, Avis Vouchers or Corporate LPO(s), as method of
payment(s).
Local Purchase Orders (LPOs) are accepted from companies who are already registered locally/internationally with AVIS UAE and meet all the required criteria.

Credit card should be valid for a minimum of 3 months from the day of Rental and must be physically available at time of vehicle collection. Please note that in all cases, DEBIT CARDS, PREPAID, RECHARGE, APPLE PAY, GOOGLE PAY or VIRTUAL CREDIT CARDS are not accepted as 'security'.

Russian Bank credit cards: As advised by international credit and debit card issuers, we are temporarily not accepting credit/debit cards issued from Russia and/or Russian Banks.
In case of refunds, the customer has to provide another acceptable refund platform to Avis UAE subject to approval to process the refund.

Deposit
The estimated cost of the rental, value added services and insurance charges are payable in
advance.

A credit card is mandatory for any reservation, except in case of Full Credit Voucher. A Pre-
authorization is taken at the time of rental which includes insurance excess amount and any
unforeseen charges such as Fuel, Traffic Fines, Toll Gate Fees, Damage Charges etc. Pre-
authorization amount on credit card is between AED 3000-5000, depending on rented car group.

We keep pre-authorization amount until we receive confirmation regarding Traffic Fines and
Toll Gate Fees from RTA (Roads and Transport Authorities). It may take up to 15-21 working
days from the date of transaction to release the blocked amount (pre-auth) on the credit card.

Pre-authorisations and Security Deposits

Unless confirmed otherwise, the amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* Between AED 3000.00 and AED 5000.00 **)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).

The between AED 3000.00 and AED 5000.00 is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:

i. costs to refuel the vehicle (where relevant);

ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period or to the agreed return location;

iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, costs relating to traffic violations); and/or

iv. costs incurred as a result of exceeding any relevant mileage restrictions.

Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

In relation to certain high value vehicles, we may require you to provide us with two payment cards for the purposes of the pre-authorisation. Where this is the case, this will be confirmed when making a booking.

If you'd like more details, please call our customer support team or ask a member of our team.