Not Applicable as we are providing a driven service

The Car and Driver carry the insurances. The Customer is not liable for insurance

Avis India accepts Avis Charge Cards, American Express, Diners Club / Amoco Torch, MasterCard / Access / Eurocard, Visa. 

Debit cards are not accepted.

As this is a driven service the only ID requirement is your passport

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Cancellation within 4-24 hours: No cansellation fee applies
Cancellation within 0-4 hours: 100% of total booking amount

No Show: 100% of total booking amount

Terms of rental for an additional driver are the same as the main driver.

Additional driver fee: 400 INR per rental.

Inclusions –

• It’s a Chauffeur driven vehicle.
• GST of 12% is included in the rates.
• 8Hrs (Time) and 80Kms (Mileage) included.
• Fuel & Chauffeur charges.

Exclusions –

• Toll & Parking will be extra.
• Any additional usage will be charged according to Extra hours and KMs.
• Refer https://www.avis.co.in/avis-terms-and-conditions-chauffur-drive

Cleanliness: Company does not allow the vehicle to be used to carry pets, goods or any other object which can annihilate the upholstery/any of the vehicles. In such event, the user will be charged on the actual cost towards repairing/cleaning of interior / exterior of vehicle.
Replacement Car: Replacement vehicle shall be provided within a city limits only (subject to availability of similar segment in the city) in all such cases where in a vehicle develops mechanical error and restrain the user from its use. In a case, where in vehicle develops such error outside the city limit, replacement vehicle will not be provided and amount equivalent to agreed rental will be charged. Company decision related to replacement vehicle will be final.

Fuel: For chauffeur drive cars, fuel is inclusive of selected mileage. Any excess to the selected mileage shall be charged separately.

Extra Time: Extra hours will be applicable after 30 minutes over the basic package selected by the renter.

Parking & Tolls: Parking and toll charges to be borne by the customer. On extra usage the cost of extra hour and/or extra kms will be charged.

Modify Bookings: Revised bookings cannot be cancelled or refunded & an additional payment of INR 1 has to be paid to confirm the changes after which the previous booking will be annulled.
If the revised amount is greater than the previous amount, the additional amount has to be paid firsthand & if the amount is lesser, the due amount will be refunded after the booking period.
For Self-drive can modify: Booking Period, End Date & Time, Delivery Address, City and Car.
For Chauffeur drive user can modify: Booking Period, Reporting Address, City, Car and Service Type (Airport Transfer/Within City/Outstation/One Way Transfer).

Refund Policy: Avis India will process your refund within 21 working days as per our cancellations and refund policy.

Note: To cancel a booking, guest needs to Sign in to Avis account either through Avis India's Mobile App or Website ( www.avis.co.in ) with their registered ID and password and self-cancel a booking from the "Bookings" tab provided in the Dashboard.

Not Applicable as we are providing a driven service.

CHAUFFEUR DRIVE RENTALS:

• Airport & Railway Transfer : If the transfer time exceeds 4 hours, an extension maximum Upto 1 hour is available with guest with no extra charge. Post extension INR 200/hour will be charged for any extra usage.
• Outstation Travel : Outstation Travel does not include one way rentals and Kilometers will be calculated from the city of origin.
• If the travel exceeds 250 kms in a day then extra kilometers will be charged depending on the car model.
• If the travel exceeds beyond 24hrs then and extension of 1 hour is available to the guest with no extra charge. Post extension 1 day rental will be charged on daily basis depending on the car model.
• Local/Within City Travel : If the travel exceeds beyond the booked package the customer will be billed for extra usage. Extra usage will be billed on extra hour rate of the booked car category. Every extra hour has 10KMs. Any usage beyond the packaged KM in the hour will be billed at extra KM rate. Illustration:

Guest books a ride for 5hours/50kms (refer below example)
Car Booked: Honda City
Extra Hour rate (includes10 KMs): Rs 586
Extra KM rate: Rs 32

Case 1 :

• Usage Exceeds 5 Hrs:
• Actual Usage: 7Hr & 65KMs
• Extra Usage: 2 Extra Hrs. and no extra KMs
• Extra Payable: 586*2 = Rs 1172

Case 2 :

• Usage exceeds 5hrs/50 kms:
• Actual Usage: 7Hr & 85KMs
• Extra Usage: (2 Extra Hrs) and (15 extra KMs)

Extra Payable: (586*2) + (15*32) =Rs 1652

Chauffeur Driver Extra Usage Rates (All Cities)

Avis cars are not permitted to travel outside of India.