Rent a Car at Heraklion Port

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Heraklion Port (IR1)

Address:

Heraklion Port,
Central Entrance Parking 2, Heraklion, Crete Island, 71601, Greece

Phone:

(30) 2810 344182

Hours of Operation:

Sun - Sat 7:00 AM - 9:00 PM

Terms & Conditions

Debit Card Policies

We accept Visa Debit cards and Mastercard Debit cards. We don¿t accept Maestro, Electron or any pre-paid cards, even if they carry the Visa or Mastercard logo.


Drivers License

Must be issued at least 12 months prior to rental.
Avis Greece can accept a National Driving License if the driver holds a valid driving license from: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland & United Kingdom.

Avis Greece can accept a National Driving License but with Latin Characters if the driver holds a valid driving license from: Albania, Armenia, Australia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia & Herzegovina, Brazil, Canada, Central African Republic, Chile, Congo, Costa Rica, Cuba, Ecuador, FYROM, Georgia, Ghana, Guyana, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nigeria, Northern Ireland, Norway, Pakistan, Peru, Philippines, Qatar, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, South Korea, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam & Zimbabwe.


Avis Prestige Fleet

The driving license must be issued:

1 year for groups A, B, C, D, F, G, K, N, O
5 years for all other car groups.


Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Fees

After Hours Information:
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 23 excluding VAT.

Prestige Fleet
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 30 excluding VAT.


Additional Information

Outside Office Hours Fee For Avis Prestige Rentals
There is a 30.00 EUR fee excl. VAT for rentals outside office hours or when the location is closed.


Age Requirements

At this location the minimum age is 21 for all car groups, except for the following: minimum age is 25 for car groups L and P.  A Young Driver fee will apply to drivers between the ages of 21 and 24.  The Young Driver fee of 10.00 EUR per day per driver, with a maximum 10 day fee of 100.00 EUR per rental per driver. There is no upper age limit as long as there is a valid driving license.
For Avis Prestige renter and driver must be 21 years old for car group A, B and C and 25 years old for all other car groups.


Collecting and Returning Your Vehicle

Change of Return Location
The return of the car to a location different to the one of car pick up, is allowed with an extra charge.


Fuel Policy

Specific information for this location is not available at this time.


Payment Options

A payment card (Visa, Euro/Master Card, Amex, Diners or Avis issued charge card) is required for all rentals. However, the renter doesn't need his or her credit card in order to make a booking online. We only request to know what type of credit card the renter is going to use at the actual time of rental.

Renter must use a payment card (credit or debit) at the time of rental in his or her own name.

The following cards are accepted forms of payment:

  •  Visa (Credit and Debit cards).
  •  MasterCard (Credit and Debit cards).
  •  American Express
  •  Discover
  •  Diners
  •  Avis issued charge cards


We don't accept Maestro, Electron, any pre-paid cards even if they carry the Visa or Mastercard logo- or any other cards not listed above.

CREDIT or DEBIT CARD HOLD: The estimated amount of the rental plus up to 500 EUR will be authorized against the renter's credit/debit card at the time of rental. In case the Super Cover is purchased or included, the authorization will be the estimated amount of the rental plus up to 150 EUR. This amount will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.

Avis Prestige Fleet

A payment card is required for all rentals as a guarantee. For car group H two payment cards must be submitted, one of which must be a credit one. Cash is not allowed.

Please read full Booking Conditions regarding online payment

Avis Prestige Fleet

A payment card is required for all rentals as a guarantee. For car groups D, E, F, G, H, N & O two payment cards must be submitted, one of which must be a credit one. Cash is not allowed


Travel Into Other Countries

Cross border rental is possible under the following conditions:

  •  Booking must be made at the Contact Center of Avis Greece (tel: +30 210 6879800, e-mail: contact@avis.gr).
  •  Cross Border is only allowed in the following countries:
  •  Albania, Andorra, Cyprus, Netherlands, Poland, Switzerland, Austria, Czech Republic, Hungary, Luxembourg, Portugal, Denmark, Iceland, Malta, Romania, Turkey, Moldavia, Finland, Ireland, Montenegro, Slovakia, Bosnia and Herzegovina, France, Israel , Morocco, Slovenia, Bulgaria, FYROM, Italy, Northern Ireland, Spain.
  •  Booking must be on request only for categories A, B, C, D, E, F, G, J, K, L, M & N. Not allowed for services: Avis Van Rental, Avis Prestige, Avis Flex.
  •  There must be a written approval by Avis Greece at the start of the rental (not just by the booking process).
  •  Payment is via Avis central account and/or credit card. The credit card is always required to guarantee the rental of a car, based on Avis General Rental Terms.
  •  There will be additional costs for issuing the Green Card, for which you can get informed when making the booking. If the rental is over 1 month, additional Green Card(s) must be issued at extra cost. This cost is charged to the customer.
  •  The renter is obliged to return the car to Greece.
  •  The driver must have the new type of driving license (in Latin characters).

The price for cross border rental from Greece to abroad includes:

  • 300 km free per day
  • Third Party Cover
  • Collision Damage Cover with excess amount - according to each car group
  • Vehicle Theft Cover with excess amount - according to each car group
  • Airport Surcharge
  • City Tax, VAT


Cost per extra km (excl. Vat):

A 0,10 Euro
B 0,10 Euro
C 0,10 Euro
D 0,12 Euro
E 0,14 Euro
F 0,12 Euro
G 0,14 Euro
J 0,24 Euro
K 0,14 Euro
L 0,24 Euro
M 0,20 Euro
N 0,10 Euro

  • Note: The customer should be aware that if Avis car is damaged while staying in another country, Avis is not responsible for replacing the car with another.
  • Avis is not responsible for customer’s transportation back to Greece (cost and arrangements) in case of any problem.
  • Avis has to approve in writing for carriage by ship.


Avis Prestige Fleet

Cross border rentals are forbidden for all car groups.


Waiver and Protection Options

1) Third Party Cover
Also known as: Motor Liability Insurance, Legal Liability Insurance

What's covered?
Covers third parties in case of death or body injuries, including passengers (except the driver of the Avis vehicle), when using the Avis vehicle up to Euro 1.300.000 and material damages to third parties up to Euro 1.300.000.

What's not covered?
Theft or attempted theft of the vehicle.
Theft of personal belongings from the vehicle.
Death or injury to the driver.
Damage to the rental vehicle.

What's the cost?
Included

Also known as: LDW in Australia-NZ-USA, Vehicle Damage Waiver, CDW

What's covered?
If the rental car is damaged by a car accident or fire, the renter will be covered for the cost of the repairs of the Avis vehicle. However, the renter has to pay an excess up to EUR 900 for car groups A, B, N, I, 
EUR 1100 for car groups C, D, E, F, G, H, EUR 1.350 for car groups J, K, M, O, and EUR 2.000 for car groups L & P towards the repair costs, storage charges and loss of use, regardless of whether he or her was at fault or not. However, if we can recover these costs from a responsible third party, we will reimburse the renter.

What's not covered?
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of fire, acts of God and terrorist attacks.
Damage caused to the underneath and the top of the car, the antenna, the mirrors and the tires or while Avis car was on board ship.

What's the cost?
If not included in the rate
EUR 12,5 per day for car groups A, B, N, I
EUR 16 per day for car groups C, D, E, F, G, J, K, M, O, H
EUR 22,5 per day for car groups L, P

(Prices do not include VAT)

Avis Prestige Fleet

What's covered?
If the rental car is damaged by a car accident or fire, the renter will be covered for the cost of the repairs of the Avis vehicle. However, the renter has to pay up to a maximum of 
EUR 900 for car group A , EUR 1.100 for car group B, C, D, O , EUR 2.000 for car groups F, G, K, N, EUR 4.000 for car group H towards the repair costs, storage charges and loss of use, regardless of whether the renter was at fault or not. However, if Avis can recover these costs from a responsible third party, will reimburse the renter.

What's not covered?
Damage caused intentionally or by negligence.
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of fire, acts of God and terrorist attacks.
Damage caused to the underneath and the top of the car, the antenna, the mirrors and the tires or while Avis car was on board ship.

What's the cost?
Included

(Prices do not include VAT)

3) Vehicle Theft Cover
Also known as: Theft Protection

What's covered?
It covers the cost of replacing the rental car (or parts of it) if it gets stolen. The renter may have to pay an excess, which varies by country, so he or her is asked to check the Terms & Conditions of the selected country at the time of booking. In Greece the renter will have to pay an excess up to 
EUR 900 for car groups A, B, I & N, EUR 1100 for car groups C, D, E, F, G, H EUR 1.350 for car groups J, K, M, O and EUR 2.000 for car group L, P.

What's not covered?
Negligence regarding loading of a vehicle (e.g. car unsupervised) or keys safe keeping (e.g. left in ignition).

What's the cost?
If not included in the rate
EUR 4,5 per day for car groups A, B, N, IEUR 7 per day for car groups C, D, E, F, G, J, K, M, O, HEUR 12 per day for car groups L, P

(Prices do not include VAT)

Note: In case of an accident or theft, the renter will still have to pay the excess amounts of CDW, Super CDW and TP, even if he was not at fault. If and when Avis recovers the cost of the damage/theft from the insurance company, then Avis will compensate the customer.

Avis Prestige Fleet

What's covered?
This covers the cost of replacing the rental car (or parts of it) if it gets stolen. The renter will, however have to pay up to a maximum of
EUR 00 for car group A , EUR 1.100 for car group B, C, D, O, EUR 2.000 for car groups F, G, K, N, EUR 4.000 for car groups Η towards the repair costs, storage charges and loss of use, regardless of whether the renter was at fault or not. However, if Avis can recover these costs from a responsible third party, will reimburse the renter.

What's not covered?
Negligence regarding loading of a vehicle (e.g. car unsupervised) or keys safe keeping (e.g. left in ignition).

What's the cost?
Included

(Prices do not include VAT)

Note: In case of an accident or theft, the renter will still have to pay the excess amounts of CDW, Super CDW and TP, even if he was not at fault. If and when Avis recovers the cost of the damage/theft from the insurance company, then Avis will compensate the customer.



4) Super Cover
What’s covered?
Completely eliminates the excess amounts of Collision Damage Cover (CDW) and Vehicle Theft Cover (TP) for all car groups. Mandatory condition is that the renter completes and signs the Avis Accident Report before the end of the rental. If another vehicle is involved in the accident with the Avis car, it is mandatory that the renter calls the road assistance company, indicated by Avis, for the recording of the accident and the photographing of the vehicles. It also covers glass damages and damage underneath the vehicle.

What's not covered?
Damage caused intentionally or by negligence.
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of acts of God and terrorist attacks.
Damage caused while Avis car was on board ship.

What's the cost?
EUR 15 per day for car groups A, B, N, IEUR 20 per day for car groups C, D, E, F, G, HEUR 23 per day for car groups J, K, M, OEUR 35 per day for car groups L, P

(Prices do not include VAT)

The maximum charge of Super Cover is 14 days, per rental agreement (as long as the rental agreement is not more than 31+ days).

Avis Prestige Fleet

What's covered?
Completely eliminates the excess amounts of Collision Damage Cover (CDW) and Vehicle Theft Cover (TP) for all car groups. Mandatory condition is that the renter completes and signs the Avis Accident Report before the end of the rental. If another vehicle is involved in the accident with the Avis car, it is mandatory that the renter calls the road assistance company, indicated by Avis, for the recording of th