Rent a Car at Hedin Muurala

Damage Waiver

In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged).

The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Normally between EUR 15.18 and EUR 25.30 per day (if not included as standard) If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.

Super Damage Waiver (SCDW)

An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form) on cars and EUR 400.00 (or, if higher, the amount shown on your Rental Agreement Form) on vans and minibuses. Normally between EUR 7.59 and EUR 10.63 per day (charged for a max 10 days to cover rental up to 30 days.).

Theft Protection waiver (TP)

In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.

The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form. Normally between EUR 6.07 and EUR 10.11 per day (if not included as standard) charged for a max 10 days to cover rental up to 30 days.

Super Theft Protection waiver (STP)

An excess reduction product which reduces your theft protection excess to zero on cars and EUR 400.00 on vans and minibuses. Normally between EUR 7.59 and EUR 10.63 per day (charged for a max 10 days to cover rental up to 30 days.)

Windscreen protection
Windscreen Protection reduces the amount you have to pay if the windscreen is damaged to zero. Windscreen cover can be added to your booking when you pick up your vehicle from rental location. Normally EUR 8.10 per day
(Charged for a max 10 days to cover rental up to 30 days.).

Roadside Assistance Plus

This product provides roadside assistance without any additional costs being charged if you break down as a result of vehicle failure you have caused (this includes lost keys). Normally EUR 5.06 per day (charged for a max 10 days to cover rental up to 30 days).

Avis Finland accepts Avis Charge Cards, American Express, MasterCard and Visa. We do not accept cash, debit cards, Diners cards, Maestro cards, Visa Electron cards or any prepaid credit cards.

Pre-Authorisation / Security Deposit
You must give us a pre-authorisation on your payment card before we release the vehicle to you. A pre-authorisation holds money in your account.
The amount of the pre-authorisation is calculated based on:
(a) the estimated vehicle rental price, (b) plus the estimated price of all optional extras you've requested, (c) plus an amount to allow for any fuel you may use
If you have selected our Pay Now option, when booking, the sum you have paid will be deducted from the pre-authorisation value.

Not accepted

Debit cards are not accepted.

At the time of rental, the driver must present a valid drivers license in the drivers name from their country of residence.  License must have been held for a minimum of one year.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license.

Personal Accident Insurance (PAI)

Covers the driver of the vehicle and personal items in the vehicle in the event of an accident. Personal Accident Insurance provides the following benefits:

• A maximum of EUR 20,124.00 in the event of death or permanent total disability caused by an accident
• A maximum of EUR 1,682.00 per accident towards medical expenses caused by an accident.

Normally EUR 4.06 per day (charged for a max 10 days to cover rental up to 30 days).

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Additional Driver must meet the same requirement as the primary driver. Must be present at the time of pickup. The price is EUR 5.06 per day, maximum 10 day charge to cover rental up to 30 days.

No minimum age. Driving license must have been held for minimum one year.

Returning the vehicle

Unless you agreed a different refuelling option (see below), you must return the vehicle to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge or automatically logged in respect of connected cars. We recommend you fill up as close to the return location as you can on the return date and keep the receipt to show us. If you don’t return the vehicle with a full tank and you can't show us a receipt for fuel we will charge you.

Refuelling options
Fuel Up Front - this is charged according to our valid price list at the start of your rental period as stated on http://www.avis.fi/en/pricelist . This is only available where you have added it as an option at booking stage, or asked to add it to your rental prior to you collecting the vehicle. If you have added this option, the cost will be on your Rental Agreement Form. However, you don't get a refund for any fuel you don't use.

Pay on Return - If you are renting a traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank (costs are based on the manufacturer's stated fuel tank capacity). We charge according to our valid price list at the end of the rental period.

Electric Vehicles

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the "Pay on Return" rate. The amounts charged are set out below:

* Unless the vehicle had less than 70% battery charge when you collected it, in which case, you must return it with at least the same % battery charge as it had at time of pick-up in order for no additional costs to be applied.

Check cross border availability from our Reservation Center and remember to mention the border cross for the Damage and Theft Protections to apply. Border crossing is allowed only to Norway, Sweden and Denmark. Border crossing fee is EUR 75 (incl. Tax).
Contact our reservation center with your cross border request at least 7 days before departure.