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Location Information
North Terminal can be used for returns only. Pin code to enter is 1066#.
AIRLINE PASSENGER: Go to baggage claim area in arrivals hall in South terminal. On leaving the Arrivals hall, keep walking straight ahead and follow the yellow signs at the exit doors to Car Rental. At the end of the walkway take the elevator or walk down the ramps to the ground floor. Turn right out of the building and keep walking for approx. 1 minute until you reach the Car Rental building on the right.
AIRLINE PASSENGER ARRIVING AT NORTH TERMINAL: Take Monorail shuttle located next to train station to the South terminal. Runs 24hrs a day, and takes about 10 minutes to reach Avis/Budget desk.
LOCAL RENTER: M23 - Gatwick airport (junction 9), then follow signs for South Terminal
PREFERRED SERVICE: Must go to desk in terminal building to collect keys and paperwork.
OUT OF HOURS: Park vehicle as close to Avis/Budget cabin as possible and leave keys in keybox located in the main car rental building located on the Avis wall
Pick ups only from South terminal.North terminal only returns 24 hrs
If you’re flying into Gatwick, once you get to arrivals follow the yellow Car Rental signs down to the ground floor. Take a right out of the building and you’ll find the Car Rental building approximately a minute’s walk away.
For those arriving into the North Terminal, there’s a free 24-hour shuttle service available. Located next to the South Terminal train station, it’ll get you to the Avis counter in 10 minutes.
Please note, if you’re being dropped off at the airport to collect your vehicle, there is now a drop off and pick up zone charge applicable.
Returning your vehicle outside our store opening hours? Our Gatwick Airport returns map provides clear instructions on how to use our out of hours drop box.
The United Kingdom’s second largest airport, handling more than 45 million passengers every year, Gatwick Airport is a convenient springboard into London’s skyscraping architecture and vibrant culture.
Its proximity to the major motorways that lead out of the buzzing English capital make Gatwick Airport a gateway into the quintessential British towns scattered throughout London’s leafy peripheries, as well as the pretty beaches along the south coast, including the spirited shores of Brighton.
When you spend $175 on 3+ days
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Whether you’re in need of a large SUV for your family or an eco-friendly electric vehicle to zip around the city, Avis car hire in Gatwick will have you covered. Our vehicles offer practicality, performance and comfort, so you can enjoy your trip as much as possible. Get in touch for more information about the exact models that are available on your booking dates.
Gatwick airport is located around 30 miles south of London. In your Avis hire car it’ll take you just over an hour to get into the capital, depending on traffic. Add another 30 minutes if you’re aiming for central London. Which route you take will depend on which part of London you’re travelling to:
Via M23 and A23 - Direct route
Best for: Central, South or West London (Westminster, Soho and Lambeth)
Via M23 and M25
Best for: East or Southeast London (Canary Wharf, Greenwich and London Bridge)
Whether you’re going to be driving in the UK for the first time or simply want to brush up on your highway code, check out our helpful guides:
London Congestion Charge
This hire station is not in the London Congestion Charge zone, but drivers entering central London must have permits when driving within the congestion zones (look out for the Congestion Charge signs). The charge is payable on a daily basis. The official site has maps and full details on pricing, when you need to pay and how to pay the charge.

London’s Ultra Low Emission Zone (ULEZ)
In a bid to improve air quality, the Ultra Low Emission Zone (ULEZ) has been expanded to cover all of Greater London. We’re pleased to say that all the vehicles in our fleet meet the ULEZ emissions standards and are exempt from the ULEZ charge.
Dartford Crossing
If your journey involves the Dartford Crossing, you will see notifications about a charge as you pass through. You don’t need to do anything, or pay the fee in advance, as we will make the payment on your behalf. The crossing fee will be charged to the payment card registered to your rental within 14 days of the authority notifying us of the crossing, with no additional costs included.
Explore London
Londoners will tell you their city is the greatest city in the world, and it’s hard to argue with them.
Scout London’s iconic landmarks—such as majestic Buckingham Palace, the contemporary 310m-high Shard and historic clock tower Big Ben, or sail over London’s skyline in the London Eye to take in the lot.
Looking for something family friendly? London has a huge variety of museums and galleries, and most have permanent collections that are free to enter. The Natural History Museum is great for kids and offers unrivalled displays, including the impressive skeleton of Hope the Blue Whale suspended from the ceiling in Hinze Hall. Culture buffs should make a beeline for the British Museum, stacked with relics of bygone civilisations.
Succeeding the Bronze and Iron Age settlers who inhabited the banks of the River Thames around 3,000 years ago, it was the Roman Empire that first sowed the seeds of London’s refined and dynamic culture. Fast-forward a couple of millennia, and the metropolis’ reputation as a leading design and world-class gastronomic hub precedes it. The story of the city's expansion can be seen in its architecture, from celebrated old buildings such as Big Ben and St Paul's to modern marvels, such as The Shard and Canary Wharf. Shop the achingly chic flagships along Bond Street, or the more purse-friendly Oxford Street, and chase your spree with something delicious from the thousands of eateries that punctuate the city.
There is so much to see and do in London. We’d particularly recommend spending some time in Greenwich, a delightful suburb in the south of London boasting the Cutty Sark, Greenwich University, the Maritime Museum and a fantastic local market. If you’re looking to explore London by night, head to Soho where you’ll find great bars and clubs, and London’s bustling theatre district.
Beyond the capital
With car hire at Gatwick Airport, the bohemian lanes of Brighton are just a 45-minute drive away. The colourful seaside town is fringed by pebble-strewn shores and dotted with characterful boutique stores and fun drinking dens. Sample battered cod and chips to aptly cap an experience here - or source the British classic from another of the Southern coastal towns. The chalky cliffs framing Kent’s attractive coves - including Botany Bay - and the grassy sand dunes rolling out around Sussex are within a comfortable driving distance.
Alternatively, for a glimpse of charming English countryside, there are plenty of historic strongholds easily accessed from Gatwick Airport. Enjoy panoramic views of the tumbling landscapes surrounding the picturesque town of Guildford from the top of the Great Tower, a remnant from the medieval Guildford Castle. Hikers can ramble across the verdant South Downs National Park, easily accessible from Winchester. A destination that’s renowned for its myths and legends, its grandiose medieval cathedral is where King Arthur’s famous round table stands.
Damage Waiver
In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).
Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged).
The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.
Normally GBP 7.76 per day.
Northern Ireland:
Normally GBP 10.12 per day (If not included as standard)
Super Damage Waiver (SCDW)
An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form)
Normally between GBP 6.21 and GBP 30.28 per day.
Northern Ireland:
Normally GBP 22 for car groups A, B, C and N and GBP 24 for car groups D, E, F, and I.
Theft Protection waiver (TP)
In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).
Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.
The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.
Normally GBP 2.59 per day.
SuperTheft Protection waiver (STP)
An excess reduction product which reduces your theft protection excess to zero on cars and GBP 250.00 on vans.
Normally between GBP 1.53 and GBPP 7.46 per day.
Windscreen Protection
This protection reduces the amount you pay to zero if the windscreen is damaged while you're renting the vehicle. Having windscreen protection also means you won't pay a Damage/Loss/Repair Processing Fee.
Normally between GBP 5.00 and GBP 6.50 per day
Roadside Assistance Plus
This product provides roadside assistance without any additional costs being charged if you break down as a result of vehicle failure you have caused. Examples include
Mainland UK:
GBP 6.00 per day (charged for a max 13 days to cover rental up to 28 days).
Northern Ireland:
GBP 9.28 per day
Protection packages - Zero/Reduced Excess includes Super Damage Waiver, Super Theft Protection, Windscreen Protection
Normally between GBP 29.99 to GBP 42.99 per day
Protection packages - Complete Protection includes Super Damage Waiver, Super Theft Protection, Windscreen Protection and Roadside Assistance Plus
Normally between GBP 39.99 to GBP 52.99 per day