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When you spend $175 on 3+ days
Rental vehicle must be returned during office hours.
NOTE: Some locations may have a key drop available:
Drop Box Available: If the customer chooses to leave the vehicle, the customer is responsible for the vehicle & all charges (including any damages or theft of the vehicle may have incurred during after hours) until the contract can be closed on the following business day.
Drop Box NOT Available: If the location does not have a key drop box, the location does not permit vehicles to be left after closing hours. The customer should never lock or leave the keys inside the car. The customer is responsible for the vehicle & all charges (including any damages to or theft of the vehicle and locksmith fees if they choose to lock the keys in the car). The customer can either choose to return the car the next day the location is open OR change the Drop Off Location to the nearest Regional Airport. Customer is responsible for all charges related to the drop-off modification.
RENT-A-CAR AND FUN/LUXURY CAR AND 4X4 LOCATION
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If you are heading to Tenerife, one of the 7 Canary Islands and among Europe’s most popular destinations, there are two airports providing a gateway to this island of chilled, sunny days and party nights.
Tenerife South in Granadilla de Abona is the largest of the two airports handling around 11 million arrivals a year. At the opposite end of the island close to the town of San Cristóbal de La Laguna lies Tenerife North. Tenerife Norte La Laguna Airport was once a regional airport but today welcomes around 6million passengers a year. Flights to Tenerife North are mainly from Spanish airports but a growing number of international airlines fly direct.
Although it’s renowned as a beautiful destination to soak up the sun by day and dance by night, for travellers interested in the culture and nature of the island, there is so much to see on Tenerife and a hire car gives you the chance to get to know another side of the island.
Our friendly Avis car rental team at Tenerife Norte La Laguna Airport are experts on the island and ready to welcome you with the perfect rental vehicle for your trip.
You’ll find our Avis counter inside the arrivals hall at Tenerife Norte La Laguna Airport – just follow signs after the baggage reclaim. You’ll be collecting your hire car from the long stay car park a short shuttle ride from the terminal entrance.
Tenerife Norte La Laguna Airport is located 11 km from Santa Cruz, the capital city of the island of Tenerife which lies on the north-east coast of the island.
The airport is inland close to the town of San Cristóbal de La Laguna and right by the TF-5 Motorway (Autopista) which crosses the north of the island connecting Santa Cruz and Puerto de la Cruz.
From the Avis car park at Tenerife Norte La Laguna Airport, you’ll turn right and head east on the TF-5 motorway for the drive of around 20min (13.7km) following signs for Tres de Mayo/Benito Perez Armas which takes you into the centre of the city.
Located on the island’s northeast coast and as the second largest city in the Canary Islands, Santa Cruz has a lively feel but is subtly different from many of the tourist resort towns and villages.
With its stunning backdrop of mountains and big ocean skies, the city is an attractive destination to spend a few days.
Santa Cruz offers visitors a flavour of authentic local culture – its more local bars and tapas restaurants than pubs and clubs - and in parts, you might imagine you are in a mini-Madrid.
While its vast commercial port daily delivers tourists from cruise ships, the small marina right by the main shopping district is interesting to explore and spend some time admiring the super-yachts.
There is plenty of public art on display in the city, especially in the local parks where you will see work by world-famous sculptors like Henry Moore.
If you want to explore the city’s historic centre, stop off at La Concepción church and if you’ve time to take in a museum, the Nature and Archeology (MUNA) is home to the Guanche mummies which date back beyond the 15th century.
For some relaxation, head for the city’s palm-fringed beach, Las Teresitas, a 10min drive away in San Andrés.
To immerse yourself in the food culture of the island, don’t miss the Nuestra Señora de África Market, which is the destination for residents and restauranteurs alike. You can eat here in one of the many fish restaurants surrounding the market or pick up local ingredients, freshly baked pastries and breads, cheeses, cold meats and tapas, for the perfect Canary Islands picnic.
If you are planning a road trip around the north of Tenerife you’ll find this is the quieter part of the island with relatively empty roads and beaches to explore.
The landscape is lush and green with a mountainous interior and beautiful black sandy beaches. As you drive around the coast, you’ll discover pretty, white-washed fishing villages with small family-run restaurants offering local delicacies and you’ll also discover a slice of culture and history that is a far cry from the beach and club scene in the south.
On your way from the airport, its worth stopping off in the city of San Cristobal de la Laguna. With its richly painted houses and shady squares the city has a Latin American feel and was used as the inspiration for city design in the Americas.
If you want to tackle the summit of Mount Teide, the highest volcano on the island, you can drive to the foothills and take a cable car to the top. The best route from the north of the island is to take the TF-24 and climb to the car park via the small town of La Esperanza.
If you want to spend the afternoon doing a spot of people watching, head for the pretty village of Garachico, a 50min drive from the airport via the TF-5. You’ll find yourself in arguably the most beautiful town on the island filled with palm trees and endless views of the ocean.
Hiring a car at Tenerife Norte La Laguna Airport is the best way to get around the island. While there are taxis and bus services connecting the airport with Santa Cruz and Puerto de la Cruz, a hire car gives you the freedom to explore the landscape and go off the beaten track to get to know the real Tenerife at your own pace.
The Avis team at Tenerife Norte La Laguna Airport is ready to offer advice on the best places to go and to help make your car rental run smoothly from the moment you land.
The road network on Tenerife is generally good and if you are planning on touring the island you’ll find it easy to navigate with some open, quiet roads. In the cities parking can be tight and there are narrow streets in many villages.
As in Spain and the rest of mainland Europe, you’ll be driving on the right-hand side of the road as you leave Tenerife Norte La Laguna airport.
If you have not driven in this part of the world before, we’d advise checking the road rules for driving in Spain before you set off.
Damage
What products reduce the amount I have to pay if the vehicle is damaged during the rental?
If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you have to pay for the damage will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement plus a damage processing fee of 45.98 Euro and loss of use of 56.87 Euro or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference.
How much is the excess?
Customer is liable for full value of the Avis vehicle if Collision Damage Waiver (CDW) is not taken. Purchase of CDW reduces liability to an amount between 1452.00 Euro and 3025.00 Euro depending on car group rented in the event of an accident or damage to the Avis vehicle.
How do I get Damage Waiver?
In most cases, Damage Waiver is provided with the vehicle as standard. If its included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 28.64 Euro and 75.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Is there an excess reduction product available to reduce my excess further?
Yes, Super Damage Waiver (SCDW) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to costs between 19.12 Euro and 50.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Will I need to pay if the windscreen or any other window is damaged?
Yes. However, Windscreen Protection reduces the amount you have to pay if the windscreen or any other window is damaged to zero. Having windscreen protection also means you will not pay an admin fee.
How do I get Windscreen Protection?
If you have bought Windscreen Protection, it will be stated on your rental agreement. The price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 8.02 Euro and 12.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
What happens if I damage any optional extras I rent from you?
If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if damage was caused by or as a result of:
What do I have to pay if I do not have Damage Waiver?
If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, you will have to pay:
Where can I find information of damage charges I have paid?
If we find damage, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here http://www.avis.es/tu-avis/facturas.
Theft
What products reduce the amount I have to pay if the vehicle is lost or stolen during the rental?
If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. If you can show the loss or theft was not in any way your fault or due to your negligence, we will refund these costs to you.
How much is the excess?
Customer is liable for full value of the Avis vehicle if Theft Protection (TP)is not taken. Purchase of TP reduces liability to an amount between 1200.00 Euro and 2500.00 Euro depending on car group rented for theft of parts or all of the Avis vehicle.
How do I get Theft Protection waiver?
In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 6.59 Euro and 16.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Is there an excess reduction product available to reduce my excess further?
Yes, Super Theft Protection waiver (STP) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to costs between 19.12 Euro and 50.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
What happens if I lose any optional extras I rent from you or if they are stolen?
If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee.
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if the loss or theft was caused by or as a result of:
What do I have to pay if I do not have Theft Protection?
If the vehicle, keys, any accessories or any vehicle documents are lost or stolen during your rental, you will have to pay:
If you can show theft was not in any way your fault or due to your negligence, we will refund these costs to you.
Where can I find information of theft charges I have paid?
If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here, http://www.avis.es/tu-avis/facturas.
Damage to people and their property
What do I have to pay if I injure someone whilst driving?
Third Party Liability (TPL) cover is provided with the vehicle as standard. This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will not have to pay any of their costs. Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle.
Are there any times when third party liability cover would not apply?
If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:
What products cover the driver of the vehicle and personal items in the vehicle?
Personal Accident Insurance (PAI) covers the driver of the vehicle in the event of an accident. It reduces the amount you have to pay in the event of an accident to zero per claim depending on the claim you make. Personal Accident Insurance provides the following benefits:
Who provides Personal Accident Insurance?
Personal Accident Insurance is underwritten by AIG Europe Limited. You will need to agree to their terms and conditions. Our agent, Avis Europe Risk Management Limited retains 20% of the price you pay after insurance premium tax has been deducted, as commission.
How do I get Personal Accident Insurance?
If you have bought Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to costs between 4.00 Euro and 6.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Can I increase my cover and reduce my excess?
Yes, Super Personal Accident Insurance (SPAI) reduces your excess to zero per claim and provides the following enhanced benefits:
Is Super Personal Accident Insurance available when renting any vehicles?
Yes, you can buy Super Personal Accident Insurance not matter what vehicle you rent.
How do I get Super Personal Accident Insurance?
If you have bought Super Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to costs between 6.00 Euro and 8.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
What will you pay if I do not have Personal Accident Insurance?
If the driver of the vehicle is involved in an accident and is injured or dies, we will not pay their costs. If any personal items in the vehicle are damaged, lost or stolen, we will not pay for their repair or replacement.
For information, passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.
Protection packages
I want to buy more than one protection product, can I get a protection package?
No, we do not offer protection packages.
Third party protection products
I have bought a protection product from an external provider, can I use it?
If you decide to buy cover from someone else, you will have to pay our full costs. It is your responsibility to ensure you understand the terms of any cover you buy from an external provider and for any claim you make. We are unable to help you with your claim.