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Hours of Operation:

Terms & Conditions

Optional Coverages

Loss Damage Waiver (LDW) is Optional (taxable)
Purchase of LDW reduces customers financial responsibility to a minimum liability with purchase of LDW is 3,500,000 COP.  If the rental agreement is violated in anyway the customer is responsible for full value of vehicle, including loss of use, regardless of fault.

Theft Protection (TP) is included in the cost of LDW.

Note:  If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Avis rental desk when you collect your car.

Global insurance coverages are always subject to change. Please verify at time of rental.

Credit Card Policies

Avis Colombia accepts Avis Charge Cards, Mastercard and Visa.  An additional credit card hold will apply.  If LDW is purchased, a hold of 2,000,000 COP to 4,000,000.00 COP, depending on car group confirmed to cover damage or theft of the Avis vehicle.  If there is no damage, the hold will be reimbursed to the credit card.  If LDW is declined, a hold of 10,000,000 COP to cover damage for repairs to the Avis vehicle.  If there is no damage, the hold will be reimbursed to the credit card.

NOTE: Refund of credit card deposit - The credit card deposit is on hold for seven (7) days to finishy the rental (in case of traffic tickets or supported issues). Your banking institutiohn controls the timing of the credit card hold release.  While most holds are released, within 7 days, some banking institutions may take up to 30 days or longer to process.

Debit Card Policies

Debit cards are not accepted.

Drivers License

At the time of rentals, the driver must present a valid drivers license in the drivers name from their country of residence.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license..

Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Additional Information

License Plate Restriction: The cities of Bogota, Cali, Cartagena, Medellin and Pereira have enacted a plan, known as Pico y Placa or Peak & Plate, to reduce the number of vehicles on the city roads during high-traffic (rush hour) periods,. Vehicles, depending on the last number of the vehicle license plate, cannot be driven during specific day and time restrictions for any reason. By law, cars can be impounded for not abiding by the restrictions. These restrictions are also subject to change by law and the administration of each city. It is important for all renters to consult the Avis Colombia website ( or the Colombia reservations center (Outside Colombia: 980-12-0028 / Within Colombia: 571-610-4455) for complete details.

Age Requirements

At this location the minimum age is 18 for all car groups.  There are no maximum age requirements.  An underage fee of 20,000 COP per day will apply for drivers 18-21.

Fuel Policy