If you already have a 6 digit Wizard number,Go Here!
Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Avis Customer Service telephone number.
Select the Discount Code option to enter an AWD (Avis Worldwide Discount), Coupon Code or Rate Code
We are sorry, Avis Preferred Points cannot be combined with additional offers and discounts. Only one offer can be applied per reservation. If you wish to use your Preferred Points for this reservation, please remove coupon code.
Hours of Operation:Mon - Fri 9:00 AM - 7:00 PM; Sat 10:00 AM - 4:00 PM
Pick-up Service Available
To use our free pick-up service, call your A rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
Please note that an off-airport Budget location cannot pick you up at an airport that has a Budget location. In this case, either you must rent your car at the airport location, or provide your own transportation to the off-airport location where you prefer to rent
Terms & Conditions
Collision Damage Waiver (CDW) is Mandatory and includes Theft Protection (TP)
Customer is liable for full value of the Avis vehicle if Collision Damage Waiver (CDW) is not taken. Purchase of CDW reduces liability in the event of an accident to the Avis vehicle to 250.00 USD or 1,000.00 USD depending on car group rented. Purchase of CDW reduces liability in the event of theft of the Avis vehicle to 2,500.00 USD for all car groups. Purchase of CDW reduces liability in the event of a turnover, rollover or flipped Avis vehicle to 2,500.00 USD for all car groups. CDW does not cover car accessories such as radio, hub caps, etc.
Note:If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess. Just ask at the Avis rental desk when you collect your car.
Global insurance coverages are always subject to change. Please verify at time of rental.
Credit Card Policies
Avis Chile accepts Avis Charge Cards, American Express, Diners Club, Mastercard and Visa. At the time of rental, there will be a charge card hold which varies depending on the car group rented. If CDW is accepted, the charge card hold is the estimated rental charges plus 400,000 CHP or 600,000 CHP depending on car group rented. If CDW is declined, the charge card hold is the estimated rental charges plus 3,000,000 CHP.
Note: All customers paying with American Express or Visa cards may not be required to leave a deposit, if the local charge card company representative confirms CDW coverage on the vehicle rented.
Debit Card Policies
Debit cards are not accepted.
At the time of rentals, the driver must present a valid drivers license in the drivers name from their country of residence. Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license..
Public Liability and Property Damage
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
At this location the minimum age is 22 for all car groups.
Travel Into Other Countries
Border Crossing Permit
An additional border crossing permit is required. An additional fee will apply.
The permit must be requested at least 10 business days in advance of the pickup date.
Communicate the intention to cross the border to the following e-mail: email@example.com. The permit will be subject to an evaluation and confirmation process.
The permit must be prepaid by credit card.
The permit is not refundable even if the reservation is cancelled or re-booked for external reason (weather, political, legal, others).
The permit has a cost of 140,000 CLP plus tax which will be processed with the reservation agent. This amount is in addition to rental rate, insurances, taxes, additional fees and other services.
Vehicles must be returned to Chile on the date agreed in the reservation. In case of possible delay due to personal reasons or natural disasters, the customer will be responsible for all associated costs and loss of use until the vehicle is recovered.