Rent a Car at Sofia Head Office

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Sofia Head Office (OS6)

Address:

53, Cherni Vrah Blvd,
Sofia, XX, 1407, Bulgaria

Phone:

(359) 70091150

Hours of Operation:

Mon - Fri 9:00 AM - 5:00 PM

Holiday Hours:

2024
NYE 25   December  31 - January  3  closed
CHRISTMAS 24   December  24 - December  27  closed

Free pickup service available

Terms & Conditions

Optional Coverages

Collision Damage Waiver (CDW) is Optional (taxable)
Depending on car group rented, customer is an amount ranging between 10,000.00 EUR and 50,000.00 EUR if Collision Damage Waiver (CDW) is not taken.  Purchase of CDW reduces liability to an amount between 500.00 EUR and 1,500.00 EUR depending on car group rented in the event of an accident, fire, or vandalism to the Avis vehicle.

Theft Protection (TP) is Optional (taxable) 
Depending on car group rented, customer is an amount ranging between 10,000.00 EUR and 50,000.00 EUR if Theft Protection (TP) is not taken.  Purchase of TP reduces liability to an amount between 500.00 EUR and 1,500.00 EUR depending on car group rented for theft of parts or all of the Avis vehicle.

Note: In the case of damage to the Avis vehicle, traffic fines or pentalty fee a charge of 30.00 EUR is applied for administration costs, in addition to the libility amount.

In case of damage or theft to the rented vehicle, a police protocol or a mutual agreement statement is required.  Otherwise, all additional insurances, reducing your responsibility will be invalid. In case no other vehicle/participant is involved in the accident and the police has refused to attend the scene, the customer must provide the reference number from his call with the police.

If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess.  Just ask at the Avis rental desk when you collect your car.

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

Avis Bulgaria accepts Avis Charge Cards, American Express, Diners Club, Mastercard / Access / Eurocard, Visa (Visa Electron Card is not accepted). Credit cards must be issued in the name of the main driver/ renter, is mandatory for all rentals.  It is forbidden to provide credit card information by phone or email. Physical copy of the credit card must always be presented at both pick up and drop off.  GEB/WEB Accounts on Avis accounts and credit club form of payment are not accepted.  Car Groups J, L, N and P require 2 major charge cards.


Debit Card Policies

Debit cards are not accepted.


Drivers License

 

A valid driving license from the renter's country of residence must be presented in person at the time of rental. This license must have been held for at least one year prior to the rental pick-up date. Each driver must show photographic proof of identity and their passport at the start of the rental. For countries outside of the European Union, an International driving licence in roman alphabet is mandatory. Both forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. In case the customer / additional driver from a non EU country has no valid international driving license, issued  in accordance to the Vienna Convention on the Law of Treaties (VCLT), their national driving license must  have an official  translation in Bulgarian language. If such a translation is missing, a one - time fee of 20 EUR applies for a standard translation of the driving license. Keep in mind that the translation may not be recognized or accepted by some Bulgarian institutions


Personal Accident Insurance


Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Age Requirements

At this location the minimum age is 25 for all car groups, except for the following: minimum age is 21 for car groups A and B (Economy), C (Compact), and D and I (Intermediate).   A Young Driver fee will apply to drivers between the ages of 21 and 25.  The Young Driver fee of 6.00 EUR per day per driver, with a maximum 60.00 EUR per rental per driver. 


Estimated Totals

Approximate total includes base rate, taxes, and surcharges. Items such as coupon discounts, child safety seats, winterization fee from 01Nov - 30Apr and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.

Estimated total is subject to change based upon exchange rates at the time of rental.


Fuel Policy

Specific information for this location is not available at this time.


One Way Rentals

If you want to pick up the vehicle and return it to a different location, an additional fee will be payable.

If you asked for a one-way rental when you booked, the fee will be included in your total rental price.

If you didn't ask for a one-way rental when you booked and you want to return the vehicle to a different location in the same country, you can expect to pay an additional fee of between EUR 72.00 and EUR 216.00.

Drop offs at a different location must be agreed with us in advance. Please contact us if you would like to understand what additional fee will apply to a one-way rental in circumstances where it didn't form part of your original rental agreement.

International one ways are on request only and subject to additional charge. Contact the rental station for approval, price details and additional information.

If you did not request a one-way rental but return the vehicle to a different location, you will be charged a one-way fee at the 'pay at location' prices available on the day you return the vehicle.


Returns

Sofia Airport Terminal 2 Entry Ticket 
Please make sure to leave the parking entry ticket at the counter when returning the vehicle.
Otherwise you will be charged a fee 20.00 EUR  (taxable).


Travel Into Other Countries

Taking Your Vehicle Outside the Country

Available on request only. Authorization from Head Office is a requirement at least 3 working days prior car pick-up date. The customer must send a scanned copy of their driving license and passport to reservations@avis.bg, at least 3 working days prior car pick-up date.
The price depends on the countries of visit and length of rental.

For travelling into countries in EU the price is EUR 65.00
For traveling into countries not in EU the price is EUR 85.00, except for the European territories of Turkey, for which the price is EUR 200.
If documents are not provided 3 days prior to the reservation pick-up date, the travelling abroad is not guaranteed. In case the cross border is still allowed, the fee will increase with EUR 20.00.
The following rules are applicable to Cross Border Rentals:
For rentals up to 10 days there is limit of 2 500 km
For rentals with length from 11 to 30 days the limit is 4 000 km. The renter will be charged EUR 0.08 per km for groups A, B and C and EUR 0.46 per km (for the rest of the car groups) for additional mileage.
Travelling abroad to the following countries is forbidden: Albania, Afghanistan, Belarus, Bosnia and Herzegovina, Georgia, Iraq, Montenegro, Moldova, Russia, Ukraine, Kosovo and Asian territories of Turkey.