Louer une voiture at Centre-ville de Pithiviers

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Centre-ville de Pithiviers (PT0)

Adresse :

Avenue du 11 Novembre,
St Eloi, Pithiviers, 45303, France

Téléphone :

(33) 2 38 34 57 51

Heures d'exploitation :

Mon - Fri 8:00 AM - 12:00 PM and 1:30 PM - 5:30 PM

Holiday Hours:

2024
LABOUR DAY   May  1  closed
VICTORY DAY   May  8  closed
ASCENSION   May  9  closed
WHIT MONDAY   May  20  closed
NATIONAL DAY   July  14  closed
ASSUMPTION DAY   August  15  closed
ALL SAINTS   November  1  closed
ARMISTICE DAY   November  11  closed
CHRISTMAS   December  25  closed

Modalités et conditions

Couvertures facultatives

Dommages

Quels produits réduisent le montant que je dois payer si le véhicule est endommagé pendant la location?
Si vous avez souscrit à l'assurance collision sans franchise (ACF) et que le véhicule, les clés, les accessoires ou les documents du véhicule sont endommagés, le montant que vous devez payer pour les dommages sera réduit à la franchise indiquée sur votre contrat de location, pour chaque incident de dommages clairement distinct, ce qui signifie que vous paierez le montant le plus bas entre le coût de réparation ou de remplacement et l’excédent pour chaque incident de dommages clairement distinct, plus des frais de traitement des dommages et des frais de temps de marche au ralenti sur le terrain, facturés comme indiqué dans nos conditions tarifaires. Si vous pouvez prouver que vous n'étiez pas de tout responsable des dommages ou que les dommages n'étaient pas dus à la négligence, nous vous rembourserons ces frais. Si vous pouvez prouver que les dommages étaient moins importants que nous avons indiqué, nous vous rembourserons la différence.
Combien coûte la franchise?
Cela est indiqué sur votre contrat de location et dans le courriel de confirmation de votre réservation aussi, pour chaque incident de dommage clairement distinct. Vous pouvez réduire la franchise encore plus en achetant un produit de réduction de la franchise.
Veuillez noter que si vous endommagez le véhicule plus d’une fois, vous devez, dans la mesure où la loi le permet, payer l’excédent indiqué dans le contrat de location pour chaque incident de dommage clairement distinct.
Comment puis-je souscrire à l'assurance collision sans franchise (ACF)?
Dans la plupart des cas, l'assurance collision sans franchise est offerte avec le véhicule en standard. Si elle est incluse, ceci sera indiqué sur votre contrat de location et dans le courriel de confirmation de votre réservation. Sinon, le prix dépend du véhicule que vous louez et de l'endroit où vous le louez. Vous pouvez vous attendre à payer entre 11,04  et 24,08 EUR par jour.
Y a-t-il un produit de réduction de la franchise disponible pour réduire encore plus ma franchise?
Oui, (la couverture supérieure) est un produit de réduction de la franchise à zéro, sauf pour les fourgonnettes. Cela annule également les frais d'administration des dommages et les frais de temps de marche au ralenti sur le terrain. Veuillez consulter nos conditions tarifaires.
Dois-je payer si le pare-brise ou une autre fenêtre est endommagé?
Oui.  Cependant, la protection pare-brise (LI)réduit le montant que vous devez payer si le pare-brise est endommagé à zéro.  
Comment obtenir la protection pare-brise?
Si vous avez souscrit à la protection pare-brise, ceci sera indiqué sur votre contrat de location. Le prix dépend du véhicule que vous louez et de l'endroit où vous le louez. Vous pouvez vous attendre à payer entre 1 et 3,01 Euros par jour.
Que se passe-t-il si les options que je loue sont endommagées?
Si les options sont endommagées, vous devez payer le coût du remplacement ou les coûts de réparation estimatifs en plus des frais de location.

Y a-t-il des moments où la franchise ne s'applique pas?
Oui. Le montant que vous payez ne sera pas réduit si les dommages sont imputables à :

  • Un dégât des eaux ou un incendie, qui n'est pas de votre faute.
  • la conduite du véhicule sans discernement;
  • la conduite ou à l'utilisation du véhicule en rupture du contrat.

 Pourquoi dois-je payer si je n'ai pas souscrit à l'assurance collision sans franchise?
Si le véhicule, les clés, les accessoires ou les documents du véhicule sont endommagés pendant la location, sauf si vous pouvez prouver que vous n'étiez pas de tout responsable des dommages, vous devez payer :

  • le coût du remplacement ou les coûts de réparation estimatifs, le montant inférieur prévalant;
  • De plus, notre perte d’utilisation, y compris des frais de temps de marche au ralenti sur le terrain.
  • des frais d'administration.

Où puis-je trouver des renseignements sur les frais de dommages que j'ai payés?
Si nous constatons des dommages, nous vous facturons le montant que vous devez payer sur votre carte. Sauf si vous nous avez demandé de vous envoyer un reçu par la poste ou par courriel, vous trouverez des précisions sur ce paiement
ici.

Vol

Quels produits réduisent le montant que je dois payer en cas de perte ou de vol du véhicule pendant la location?
Si vous avez une exonération de protection contre le vol (PV) et si le véhicule est volé, le montant que vous devez payer sera réduit à un maximum de la franchise indiquée sur votre contrat de location, plus les frais de traitement facturés conformément à nos conditions tarifaires. Si vous pouvez prouver que vous n'étiez pas de tout responsable des dommages ou que les dommages n'étaient pas dus à la négligence, nous vous rembourserons ces frais. Si vous pouvez prouver que les dommages étaient moins importants que nous avons indiqué, nous vous rembourserons la différence. Si vous pouvez prouver que vous n’étiez pas du tout responsable des dommages ou que les dommages n’étaient pas dus à la négligence, nous vous rembourserons ces frais. 
Combien est-elle la franchise?
Suivant la catégorie du véhicule loué, le client assume la responsabilité d'un montant de 10 000,00 à 44 000,00 Euros si la protection contre le vol (PV) n'est pas souscrite.  La souscription de la PV réduit la responsabilité à un montant variant entre 800,00 et 1 600,00 Euros selon la catégorie de la voiture louée en cas de vol de la voiture Avis. Vous pouvez réduire la franchise encore plus en achetant un produit de réduction de la franchise.
Comment souscrire à la protection contre le vol?
Dans la plupart des cas et de règle générale, la protection contre le vol est offerte avec le véhicule. Si elle est incluse, ceci sera indiqué sur votre contrat de location et dans le courriel de confirmation de votre réservation. Sinon, le prix dépend du véhicule que vous louez et de l'endroit où vous le louez. Vous pouvez vous attendre à payer entre 5,02 et 9,03 EUR par jour.
 Y a-t-il un produit de réduction de la franchise disponible pour réduire encore plus ma franchise?
Oui, la couverture supérieure est un produit de réduction de la franchise qui réduit la franchise à zéro. Le prix dépend du véhicule et de l'endroit, mais vous pouvez vous attendre à payer entre 12,04 € et 24,05 € par jour. Pour obtenir la SACF, vous devez souscrire à l'assurance collision sans franchise (ACF) et à la protection contre le vol (PV). La SACF coûte entre 12,04 € et 24,05 € par jour.

Que se passe-t-il en cas de perte ou de vol des options que je loue?
En cas de perte ou de vol des options, vous devez payer le coût du remplacement en plus des frais de location.

Y a-t-il des moments où la franchise ne s'applique pas?
Oui. Le montant que vous payez ne sera pas réduit si la perte ou le vol a été causé :

  • les clés sont la

Politiques en matière de carte de crédit

Quelles cartes de paiement acceptez-vous?

Nous acceptons : American Express (sauf les cartes de chèque de voyage American Express), cartes Diners, cartes de crédit Visa, cartes de débit Visa, cartes de crédit MasterCard, cartes de débit MasterCard et cartes de crédit Avis.

Nous n’acceptons pas les cartes de paiement numériques.

Nous n'acceptons pas les cartes Maestro, les cartes Cirrus, les cartes JCB, les cartes pré-payées, même si le logo Visa ou MasterCard figure dessus, ou toute autre carte ne figurant pas dans la liste ci-dessus.


Debit Card Policies

Debit cards are accepted.


Drivers License

Do I need to bring my driving licence with me?
Yes.  All drivers must bring all parts of their valid driving licence with them.  They must bring both their driving licence and either an international driving licence or an official English translation, by a notary, of their driving licence if:

  • a driving licence was issued in Europe and you are renting in a country outside Europe
  • Or a driving licence was issued in a non-European country, and you are renting outside that country
  • Or a driving licence was issued in a non-Roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese.

We do not accept digital driving licenses.

Is there a minimum length I must have held my licence for?
Yes.  All drivers must have held their licences for at least 1 year.  If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as one of the following:

  • Previous driving licences
  • Or a letter from their driving licence authority stating that they have held it for this minimum period.

Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Information

Delivery and collection to and from railway stations in France is available for a fee of EUR 14.90. Please contact reservation center for details.


Age Requirements

How old do I need to be to drive a rental vehicle?

To drive our vehicles, you and all of your drivers need to be at least 21 years old and have held a full, valid driving license for at least 1 year at the start of your rental. For the rental of a selection of vehicles, if you have a Mou'v card, you and all of your drivers need to be at least 19 years old and have held a full, valid driving license for at least 1 year at the start of your rental. 

I am under 25 do I need to pay a young driver surcharge?

If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay  a young driver surcharge. The cost for is 32,60 EUR per day, for each driver.
If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days.

Are there any maximum age restrictions?

No, so long as you hold a full, valid driving license for at least 1 year.


Estimated Totals

Approximate total includes base rate, taxes, and surcharges. Items such as coupon discounts, registration fee, child safety seats and gas are NOT included in the estimated total. Optional coverages and one-way fees are subject to tax in certain locations. This tax is not reflected in the Estimated Total.

Estimated total is subject to change based upon exchange rates at the time of rental.


Fuel Policy

Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge.  We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you don't return the vehicle with a full tank and you can't show us a receipt for fuel we will charge you.
Fuel Options

I plan to travel more than 120kilometres, and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for your vehicle plus our costs of refueling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it's virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
Depending on where you’re renting, this cost could be up to 0.05 EUR per liter lower than the average fuel price at the start of your rental period as stated on this
EU fuel index:. However, you don't get a refund for any fuel you don't use.
Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 120 kilometers, do I still need to fill up?
Yes, often the fuel gauges stills look "full" so we ask you to fill up the tank near to the return location and show us a copy of the receipt.  If you don't have time to fill up the tank, or can't show us a receipt, we will apply EZ Fuel to cover our costs of refueling the vehicle for you.  
How much is EZ Fuel?
Depending on where you're renting, you pay of fixed fee of between 14.50 EUR and 17.00 EUR.  

What are my options if I don't return the vehicle full and haven't bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometers and:

  • Don't buy Fuel Up Front
  • Don't return the vehicle with a full tank

How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturer's stated fuel tank capacity.
We charge between 1.5 and three times the average fuel price at the end of the rental period for France as stated on this
EU fuel index: plus a service fee between 13 EUR and 15 EUR. The price per liter will be stated on your rental agreement. This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customer's rental.

 

Electric Vehicles

How much battery charge should I return an electric vehicle with?

 

You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.

What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:

Battery Charge Fixed cost (inclusive of VAT)
If you return the electric vehicle with 70% or more battery charge. No Cost
If you return the electric vehicle with between 11%-69% battery charge. EUR 23.39
If you return the electric vehicle with 10% or less battery charge EUR 36.24


ID Requirements

Do I need to bring proof of identification?
Yes, you must bring:
  • the payment card that was used to make your booking, which need to be in the name of the main driver. For some vehicles, two payment cards in your name will be required. One of these must be the payment card used to make your booking.
  • Photo ID featuring a recognisable photo taken in the last 10 years. We will accept your passport or driving licence if it contains a photo, a national identity card or any other form of government issued identification.
  •  
    You shall imperatively ensure that the rental agreement indicates your own and personal postal address.
    You may also need to bring proof of where you live. This could include a recent utility bill or bank statement.
     
 Other requirements
Will I need to give a pre authorisation or pay a security deposit?
Yes, you must give us a pre authorisation on your payment card before we release the vehicle to you. A pre authorisation holds money in your account. 
 
If you wish to pay in cash, we will take a security deposit instead.
 
What do I need to do to give a pre authorisation or security deposit?
You'll need to give us a payment card in your own name that has enough money available on it. 
 
How much is the pre authorisation or security deposit?
The amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:
(The vehicle rental price* + EUR 200 (or if applicable, the equivalent amount in your local currency) MINUS (Any sum you have already paid when making a "Pay Now" booking)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).

** If you buy our "Fuel Up Front" product, we will reduce the EUR 200 (or if applicable, the equivalent amount in your local currency) by the amount we charge you for the "Fuel Up Front" product

The EUR 200 (or if applicable, the equivalent amount in your local currency) is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:
i. costs to refuel the vehicle (where relevant);
ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period (or to the agreed return location);
iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or
iv. costs incurred as a result of exceeding any relevant mileage restrictions.
Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

Miscellaneous Information

Can I let anyone else drive?
Yes, but only if we have approved them. You must not let anyone else drive the vehicle.
We charge a fee for every Additional Driver we allow to drive the vehicle. The price depends on the location you’re renting from, but you can expect it to be between 8 EUR and 9  EUR per day, per driver.
If you rent the vehicle for more than 12 days, you'll only be charged for a maximum of 12 days and get cover for the duration of your rental, up to 30 days.
All additional drivers must meet our age, driving license and ID requirements.

If any additional driver is outside of our age restrictions, we will also charge a driver surcharge.

Do you offer a 'meet and greet' service? Yes, in some of our airport and train station rental locations.
The 'meet and greet' fee is 20 EUR.
You must give us at least 24 hours' notice to organize a 'meet and greet' pick up. We may be able to provide the service at shorter notice, but you will need to check with the Reservations team.

Can I pick up the vehicle outside your normal opening hours?
Yes, some airport and train station rental locations offer an out of hour's pick-up service where you can collect the vehicle and any optional extras outside the rental location's normal opening hours.
The out of hour's pick up fee is 40 EUR.
You must give us at least 24 hours' notice to organize out of hour's pick-up. We may be able to provide the service at shorter notice, but you will need to check with the Reservations team.

My rental has a mileage allowance.  I have driven more than the allowance, how much will I pay for excess mileage
Many of our vehicles are provided with unlimited mileage. If a mileage allowance applies, it will be stated on your rental agreement and in your booking confirmation email. If you go over the mileage allowance, the price depends on the vehicle and location but you can expect it to costs between 0.75 EUR and 1.21 EUR for every kilometer you’ve driven over the allowance. Your excess mileage charge will be stated on your rental agreement.

Can I smoke in the vehicle?
No, it is against the law to smoke in public places in France. The vehicle is considered a public place so you are not allowed to smoke in it. If we believe anyone has smoked in the vehicle during the rental period, a specialist cleaning charge will apply.

Are there any roads or zones where I need to pay a fee before I can enter?
Yes, certain areas, such as the centre of London, have congestion charging zones meaning you need to pay a fee if you wish to drive in certain areas, on certain days and during certain times.  In addition, there are toll roads and toll bridges which require you to pay a fee if you wish to use them.  If you do not pay these charges before you enter such areas or use such roads or bridges, you will incur a fine. 

We recommend you check the Internet to find out about any restricted areas before you travel.  Websites such as www.urbanaccessregulations.eu provide useful information.  If the rental location is in or near a restricted area, we will tell you about it when you pick up the vehicle.  We are unable to tell you about any other restricted areas.

I have been caught speeding, and didn't pay a parking charge, what will I have to pay?
You are responsible for all fines and charges issued as a result of you or your additional drivers using the vehicle. Fines and charges could include:

  • All parking fines or charges
  • Toll charges
  • Towing charges especially following an immobilization of the vehicle within the frame of the Mountain law (See Tariff conditions)
  • Clamping costs
  • Traffic fines or charges
  • Speeding fines
  • Fines or charges related to a non-compliance with the vehicle equipment obligations in the areas concerned by the Mountain law
  • And any other charges or fines

If a fine or charge is sent to us because you haven't paid a charge or complied with the law, we will take payment for:

  • Our adminstration fee for each fine or charge which will be charged in the currency of the country where the fine occured
  • Plus the fine or charge if we have to pay it

The administration fees for France are sprcified in our tariff conditions.

I've left the interior of the vehicle very dirty and made it smell.  Will I be charged to clean it?
Yes, if the interior of the vehicle is especially muddy, dirty, stained or smelly, and our standard cleaning procedure will not fix it, you will be charged a Specialist Cleaning Charge of 120 EUR.

Roadside Assistance

What happens if I break down because of a mechanical failure?
All our vehicles are maintained to the manufacturer's standards, and they're roadworthy when you pick them up so mechanical failure in our vehicles is rare. So long as you're using the vehicle in a country we've agreed to, we provide roadside assistance or recovery free of charge. You can only use our roadside assistance provider to help you. You'll find their contact details inside the vehicle.
 
What happens if I break down because of a non-mechanical failure or in another country?
You must tell us if you break down or have an accident.  If you need roadside assistance, we will arrange this for you but you will have to pay for it.  You will also be charged for any costs we incur getting the vehicle back on the road in the country of rental.  This may include, but is not limited to:

  • Call out and recovery costs of around 168 EUR 
  • Repair costs
  • Loss of use, including on the ground vehcile idle time fee, as per our tariff conditions
  • Repatriation costs
  • An administration fee of 65 EUR.
  • Any costs to take you, and/or any of your passengers to another location
  • Electrical Charge for EV Vehicles (Where the cable is in working order)

What products do you have to protect me if I break down because of a non-mechanical problem?
Roadside Assistance Plus provides roadside assistance if you break down as a result of:

  • Flat batteries
  • Flat tires
  • Keys locked in the vehicle
  • Running out of fuel

Provided you are using the vehicle in a country we have agreed to. You will only need to pay for the costs of any additional items needed to get the vehicle back on the road like fuel or tires.

How much does Roadside Assistance Plus cost?
The price will depend on where you're renting but you can expect it to be between 4.10 EUR and 4.90 EUR a day.

What happens if I don't return the incident report form or European accident form?
If you are involved in an accident, or the vehicle, keys, any accessories, any vehicle documents or any optional extras are damaged, lost or stolen; you must complete and return an incident report form and if available, the European accident report form. 

 

 

 

 


Additional Fees

Winter Tires are mandatory on certain roads or the renter/driver may be ticketed by RCMP.

QUEBEC -
It is mandatory that all vehicles registered in the province of Quebec be equipped with winter tires during the winter months of December through March. All rentals will be charged a daily Tire Management Fee up to 4.50 CAD per day for year-round tire maintenance.  The fee is subject to concession recovery fees, GST and QST.

ALL OTHER PROVINCES -
Winter tire equipped vehicles maybe available in the winter season for reservations at some locations. An additional fee up to 20.00 CAD per day will apply.  Fees vary by location and car group.


Additional Information

For vehicle Groups: F (Intermediate), G (Premium), H (Luxury), K (Convertible), P (Full Size Pickup), W (Standard), L (Full Size SUV), Z (Premium SUV) and all Group X (Specialty Vehicles).

At locations in Canada, you may be asked to provide an additional form of identification as a condition to rent a vehicle. Acceptable forms of additional identification are: 

  • Military ID
  • Certificate of Indian Status
  • Canadian passport
  • Canadian Permanent Resident Card
  • Foreign passport that meets the requirements
  • Nexus or Fast/Express card
  • Non-driver's license issued by a province or territory
  • ID card issued by the federal government, provincial or territorial government
  • Credit card (other than the one being used for payment of rental) in Customer's name

Age Requirements

Rather than requiring customers to be 25 to rent, Avis at this location now rents to customers between the ages of 21-24.  An underage surcharge may apply and will automatically be applied to the reservation.

Additionally, the following restrictions also will apply for renters between the ages of 21-24: Rentals of luxury cars, mini-vans, 12-passenger vans, specialty cars, and SUVs will not be permitted.

 

Government Minimum Age Policy

  • Minimum age 21 (no underage fee applies). 

Fuel Policy

The vehicle must be returned with a full tank of gas or there will be a charge for refueling.

Most locations offer a prepaid gas option which you can accept at the rental location.

If the vehicle is driven less than 125 kilometers there may be an additional refueling fee, unless a gas receipt is presented at time of return. The customer can check at the time of rental for complete details.


Personal Accident and Effects Insurance (PEP)

Personal Effects Insurance (PEP) is available under Super Personal Accident Insurance (SPAI) - which is a counter sale only product that covers personal property in the Avis car.

Details available at time of rental.

Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.