Louer une voiture at Centre-ville de Martigues

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Remarque : Les tarifs sont calculés selon les détails que vous nous fournissez. Les modifications peuvent changer votre tarif et si c'est le cas, la page Choix du véhicule sera affichée de nouveau.

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Centre-ville de Martigues (QV7)

Adresse :

Ave Fleming,
Martigues, 13500, France

Téléphone :

(33) 4 42 80 44 49

Heures d'exploitation :

Mon - Thu 8:30 AM - 12:00 PM and 2:00 PM - 6:00 PM; Fri 8:30 AM - 12:00 PM

Holiday Hours:

2024
VICTORY DAY   May  8  closed
ASCENSION   May  9  closed
FERMETURE   May  10  closed
NATIONAL DAY   July  14  closed
ASSUMPTION DAY   August  15  closed
FERMETURE   August  16  closed
ALL SAINTS   November  1  closed
ARMISTICE DAY   November  11  closed
CHRISTMAS   December  25  closed

Free pickup service available

Modalités et conditions

TEST Doc April 20


Couvertures facultatives

Dommages

Quels produits réduisent le montant que je dois payer si le véhicule est endommagé pendant la location?
Si vous avez souscrit à l'assurance collision sans franchise (ACF) et que le véhicule, les clés, les accessoires ou les documents du véhicule sont endommagés, le montant que vous devez payer pour les dommages sera réduit à la franchise indiquée sur votre contrat de location, pour chaque incident de dommages clairement distinct, ce qui signifie que vous paierez le montant le plus bas entre le coût de réparation ou de remplacement et l’excédent pour chaque incident de dommages clairement distinct, plus des frais de traitement des dommages et des frais de temps de marche au ralenti sur le terrain, facturés comme indiqué dans nos conditions tarifaires. Si vous pouvez prouver que vous n'étiez pas de tout responsable des dommages ou que les dommages n'étaient pas dus à la négligence, nous vous rembourserons ces frais. Si vous pouvez prouver que les dommages étaient moins importants que nous avons indiqué, nous vous rembourserons la différence.
Combien coûte la franchise?
Cela est indiqué sur votre contrat de location et dans le courriel de confirmation de votre réservation aussi, pour chaque incident de dommage clairement distinct. Vous pouvez réduire la franchise encore plus en achetant un produit de réduction de la franchise.
Veuillez noter que si vous endommagez le véhicule plus d’une fois, vous devez, dans la mesure où la loi le permet, payer l’excédent indiqué dans le contrat de location pour chaque incident de dommage clairement distinct.
Comment puis-je souscrire à l'assurance collision sans franchise (ACF)?
Dans la plupart des cas, l'assurance collision sans franchise est offerte avec le véhicule en standard. Si elle est incluse, ceci sera indiqué sur votre contrat de location et dans le courriel de confirmation de votre réservation. Sinon, le prix dépend du véhicule que vous louez et de l'endroit où vous le louez. Vous pouvez vous attendre à payer entre 11,04  et 24,08 EUR par jour.
Y a-t-il un produit de réduction de la franchise disponible pour réduire encore plus ma franchise?
Oui, (la couverture supérieure) est un produit de réduction de la franchise à zéro, sauf pour les fourgonnettes. Cela annule également les frais d'administration des dommages et les frais de temps de marche au ralenti sur le terrain. Veuillez consulter nos conditions tarifaires.
Dois-je payer si le pare-brise ou une autre fenêtre est endommagé?
Oui.  Cependant, la protection pare-brise (LI)réduit le montant que vous devez payer si le pare-brise est endommagé à zéro.  
Comment obtenir la protection pare-brise?
Si vous avez souscrit à la protection pare-brise, ceci sera indiqué sur votre contrat de location. Le prix dépend du véhicule que vous louez et de l'endroit où vous le louez. Vous pouvez vous attendre à payer entre 1 et 3,01 Euros par jour.
Que se passe-t-il si les options que je loue sont endommagées?
Si les options sont endommagées, vous devez payer le coût du remplacement ou les coûts de réparation estimatifs en plus des frais de location.

Y a-t-il des moments où la franchise ne s'applique pas?
Oui. Le montant que vous payez ne sera pas réduit si les dommages sont imputables à :

  • Un dégât des eaux ou un incendie, qui n'est pas de votre faute.
  • la conduite du véhicule sans discernement;
  • la conduite ou à l'utilisation du véhicule en rupture du contrat.

 Pourquoi dois-je payer si je n'ai pas souscrit à l'assurance collision sans franchise?
Si le véhicule, les clés, les accessoires ou les documents du véhicule sont endommagés pendant la location, sauf si vous pouvez prouver que vous n'étiez pas de tout responsable des dommages, vous devez payer :

  • le coût du remplacement ou les coûts de réparation estimatifs, le montant inférieur prévalant;
  • De plus, notre perte d’utilisation, y compris des frais de temps de marche au ralenti sur le terrain.
  • des frais d'administration.

Où puis-je trouver des renseignements sur les frais de dommages que j'ai payés?
Si nous constatons des dommages, nous vous facturons le montant que vous devez payer sur votre carte. Sauf si vous nous avez demandé de vous envoyer un reçu par la poste ou par courriel, vous trouverez des précisions sur ce paiement
ici.

Vol

Quels produits réduisent le montant que je dois payer en cas de perte ou de vol du véhicule pendant la location?
Si vous avez une exonération de protection contre le vol (PV) et si le véhicule est volé, le montant que vous devez payer sera réduit à un maximum de la franchise indiquée sur votre contrat de location, plus les frais de traitement facturés conformément à nos conditions tarifaires. Si vous pouvez prouver que vous n'étiez pas de tout responsable des dommages ou que les dommages n'étaient pas dus à la négligence, nous vous rembourserons ces frais. Si vous pouvez prouver que les dommages étaient moins importants que nous avons indiqué, nous vous rembourserons la différence. Si vous pouvez prouver que vous n’étiez pas du tout responsable des dommages ou que les dommages n’étaient pas dus à la négligence, nous vous rembourserons ces frais. 
Combien est-elle la franchise?
Suivant la catégorie du véhicule loué, le client assume la responsabilité d'un montant de 10 000,00 à 44 000,00 Euros si la protection contre le vol (PV) n'est pas souscrite.  La souscription de la PV réduit la responsabilité à un montant variant entre 800,00 et 1 600,00 Euros selon la catégorie de la voiture louée en cas de vol de la voiture Avis. Vous pouvez réduire la franchise encore plus en achetant un produit de réduction de la franchise.
Comment souscrire à la protection contre le vol?
Dans la plupart des cas et de règle générale, la protection contre le vol est offerte avec le véhicule. Si elle est incluse, ceci sera indiqué sur votre contrat de location et dans le courriel de confirmation de votre réservation. Sinon, le prix dépend du véhicule que vous louez et de l'endroit où vous le louez. Vous pouvez vous attendre à payer entre 5,02 et 9,03 EUR par jour.
 Y a-t-il un produit de réduction de la franchise disponible pour réduire encore plus ma franchise?
Oui, la couverture supérieure est un produit de réduction de la franchise qui réduit la franchise à zéro. Le prix dépend du véhicule et de l'endroit, mais vous pouvez vous attendre à payer entre 12,04 € et 24,05 € par jour. Pour obtenir la SACF, vous devez souscrire à l'assurance collision sans franchise (ACF) et à la protection contre le vol (PV). La SACF coûte entre 12,04 € et 24,05 € par jour.

Que se passe-t-il en cas de perte ou de vol des options que je loue?
En cas de perte ou de vol des options, vous devez payer le coût du remplacement en plus des frais de location.

Y a-t-il des moments où la franchise ne s'applique pas?
Oui. Le montant que vous payez ne sera pas réduit si la perte ou le vol a été causé :

  • les clés sont la

Politiques en matière de carte de crédit

Quelles cartes de paiement acceptez-vous?

Nous acceptons : American Express (sauf les cartes de chèque de voyage American Express), cartes Diners, cartes de crédit Visa, cartes de débit Visa, cartes de crédit MasterCard, cartes de débit MasterCard et cartes de crédit Avis.

Nous n’acceptons pas les cartes de paiement numériques.

Nous n'acceptons pas les cartes Maestro, les cartes Cirrus, les cartes JCB, les cartes pré-payées, même si le logo Visa ou MasterCard figure dessus, ou toute autre carte ne figurant pas dans la liste ci-dessus.


Politiques en matière de carte de débit


Permis de conduire

Dois-je apporter mon permis de conduire avec moi?
Oui.  Tous les conducteurs doivent apporter toutes les parties de leur permis de conduire avec eux.  Ils doivent apporter à la fois leur permis de conduire et un permis de conduire international ou la traduction officielle en anglais, par un notaire, de leur permis de conduire si :

  • Un permis de conduire a été délivré en Europe et que vous louez un véhicule dans un pays à l'extérieur de l'Europe;
  • un permis de conduire a été délivré par un pays non européen et que vous louez un véhicule dans un pays à l'extérieur de ce pays;
  • Ou un permis de conduire a été délivré dans un alphabet non latin comme l'arabe, le grec, le russe, l'hébreu ou le japonais.

Nous n’acceptons pas les permis de conduire numériques.

Y a-t-il une durée minimale pour détenir mon permis de conduire?
Oui.  Tous les conducteurs doivent détenir leur permis de conduire pendant au moins 1 an.  Si un permis n'indique pas que le conducteur est titulaire de son permis pour la période minimale, il doit fournir des preuves, par exemple :

  • Permis de conduire précédents
  • Une lettre de l'autorité de permis de conduire qui indique que le conducteur est titulaire de son permis pour la période minimale.

Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Age Requirements

A customer renting a Luxury Car, Minivan, 12-Passenger Van, Full-Size SUV, Premium SUV, Standard Elite SUV or any vehicle in the Specialty/Signature Series/Cool Car categories must be at least 25 years old.

  • Exception: A customer with an acceptable corporate discount number can rent the above car classes at 21 years old without an underage fee.

For all other car classes, a customer presenting a major charge card must be at least 21 years old.  An underage surcharge of $27.00 per day will apply for renters 21-24 years old.

  • Exception: A customer presenting a major charge card with an acceptable corporate discount number can rent at 18 years old without an underage fee.

A customer presenting an acceptable bank debit card must be at least 25 years old.  (See Debit Card Policies for acceptable car groups and full details.)

  • Exception: A customer presenting an acceptable bank debit card with a corporate discount number can rent at 21 years old without an underage fee.

A customer presenting an Avis charge card, government-issued Visa/MasterCard or government travel/purchase orders can rent any car class at age 18 without an underage fee.


Fuel Policy

Fuel Service Charge. Most rentals come with a full tank of fuel, but that is not always the case.

Where available, if permitted by law, if you drive less than 75 miles, you acknowledge that we will add a flat fee to the rental, the amount of which will be disclosed on the Rental Contract and at the counter prior to rental. You may avoid this charge at time of return by providing a receipt for fuel purchased at which time the flat fee will be reversed from your total rental charges. If this subparagraph (a) does not apply, there are three refueling options:

1) If you do not accept the fuel service option, where available, at the beginning of your rental, and you return the car with less fuel than was in it when you received it, as we determine in our sole discretion, we will charge you a fuel service charge at the applicable rate per-mile or rate per-gallon specified on the Rental Contract or disclosed at the location. The per-mile rate is used if you do not buy fuel during the rental. To calculate this amount, we multiply the number of miles driven, as shown on the car’s odometer (or provided by the vehicle's telematics device), times the per-mile rate shown on the Rental Contract. The per gallon rate is used if you buy fuel during the rental and provide us with a receipt on our request, but the tank is not as full when you return the car as when you received the car (by using the factory installed gauge, rounded down to the nearest 1/8 tank), times the per-gallon rate shown on the Rental Contract.

Although two methods are used for ease of calculation, the per mile and per-gallon rates produce approximately the same result. Some of our cars are equipped with onboard telematics which record the actual amounts of fuel in the gas tank. In the event your car has such a device, you will be charged for the actual amount of gasoline needed to fill the tank based on the reading of this device.

2) If you accept the fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will not pay us a fuel service charge. If you choose this option, you will not incur an additional fuel service charge, but you will not receive any credit for fuel left in the tank at the time of return.  If you accept the partial fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will pay a fuel service charge for any fuel not covered by the partial fuel service option. The per-gallon cost of the fuel service option will always be lower than the fuel service charge. The cost of refueling the car yourself at a local service station may be lower than the fuel service charge or the fuel service option. You acknowledge that the fuel service charge is not a retail sale of fuel.

3) You may avoid a fuel service charge if you return the car with the fuel tank as full as when you received it and, if requested by us, present a receipt for your fuel purchase. If you put fuel into the car, you must use the correct fuel (having the grade of gasoline stated on the car fuel information decal, or on-road diesel). Do not use ethanol fuel even if the car states that it is a flex-fuel vehicle.


Rental Options

If you have added any of the following rental options to your reservations, terms and conditions may apply.

GPS:

  • Available at participating locations.
  • Minimum age is 25 but may vary by locations, underage surcharges may apply at certain locations.
  • Reliability of directions subject to timing of software implementation as well as that of which has been provided by the maker of the installed maps.
  • I (renter) acknowledge that the rental vehicle may be equipped with GPS (global positioning satellite system). I acknowledge that the satellite system may be limited by atmospheric or topographical conditions. I further acknowledge that the GPS unit may be rendered inoperative if it is tampered with or destroyed and or damaged in an accident or if the satellite systems are obstructed and inoperative.
  • Customer is responsible for all costs in the event of lost, stolen or damaged GPS unit and all of its components.
  • Renter agrees to release and hold Avis harmless for any GPS unit failures. 

Gas Service Option

  • Fees for the Gas Service Option are not included in the Estimated Total.
  • Fees are assessed and applied at the time of rental.
  • Fees vary by location and are determined by current market value of gasoline in surrounding area of rental location and the fuel tank size of rental vehicle.
  • Customer will receive no credit or refund for unused fuel left in tank at time of return.

Roadside Assistance

  • Taxes not included in the Estimated Total will be applied at the time of rental.
  • Roadside Assistance service is available at all participating locations in the U.S., Canada, Puerto Rico, & U.S. Virgin Islands and New Zealand.
  • Roadside Assistance covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
  • Prohibited use of the vehicle will void this option.

SiriusXM®

  • Taxes not included in the Estimated Total will be applied at the time of rental.
  • Available at participating U.S. locations  

Other Options

  • Rental options not selected/offered on the avis.com website can not be modified online.
  • Taxes not included in the Estimated Total will be applied at the time of rental.
  • Any modifications to these rental options must be made by contacting customer service or can be made at the rental counter.

Towing

Towing is not permitted. Vehicles cannot be used to tow or push anything.  A trailer hitch cannot be installed on the vehicles.


Travel Into Other Countries

Canada:
Vehicles may be driven into Canada with no restrictions. The rental counter must be notified at the time of the rental that you plan to drive into Canada so the location can provide a copy of the "Canadian Non-Resident Insurance Card" or you may download the card here (provided at no cost). Based on availability, one-way rentals may be allowed to some Canada cities.

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Mexico:  Vehicles rented at this location are not allowed to travel into Mexico.


e-Tolls

E-TOLL COLLECTION DEVICE AVAILABILITY

TOLL PAYMENT TAG PASS
You are responsible for payment of all tolls incurred during the rental period. We offer an optional service called e-toll that allows customers to use electronic toll lanes on highways, bridges, tunnels and other tolled passages. All vehicles are pre-equipped to electronically process tolls. If you do not pay cash for tolls, you automatically opt into our e-toll service to which you agree to pay us or our toll program administrator with whom we will share your credit card/debit information for all tolls incurred during your rental and all related fees, charges and penalties. The e-toll fees may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.

E-TOLL SERVICE CONVENIENCE FEES
The convenience fee for e-Toll usage is $3.95 up to $5.95 USD for each day you use the E-Toll device and there is a maximum of $19.75 up to $29.75 USD per rental month, plus toll charges. There are NO service charges if e-Toll is NOT USED during the rental duration.

E-TOLL UNLIMITED

Available at participating locations in the following states: California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Rhode Island, Texas, Vermont, Washington and West Virginia.
If you use the unlimited E-Toll service, all cost of tolls and convenience Fees are included. For this service, you pay a flat fee of $10.99 up to $23.99 USD per each day of the rental period, regardless of whether or not you incur any tolls, or a flat fee of $54.95 up to $119.95 USD per week. E-toll unlimited must be purchased at the beginning of the rental.

OPTING OUT OF E-TOLL
If you do not choose e-toll unlimited at the time of rental, you may avoid the standard e-toll fees on any given day during the term of the rental if you ensure the transponder shield box is in the "closed" position and you pay cash for all tolls, use your own adequately funded, properly mounted and compatible electronic toll device to pay for all tolls, or pay the toll authority directly and follow the toll authority rules and requirements.

For more information on tolling, please visit avis.com/etoll or check at the time of rental.


One Way Rentals

Can I pick up the vehicle from one rental location and return it to another?

Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.


How much is the One-Way fee?

The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 35 EUR and 75 EUR. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 75 EUR and 6,000 EUR.


How do I get a One-Way rental?
You can request a one-way rental when you book or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.


How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?

You will be charged a one-way fee at the pay at location, prices available on the day you return the vehicle, according to the Tariff conditions.

For categories of vehicles fitted with winter tires, a specific fee will apply.


Rental Options

Customers with disabilitiesI have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, child and boostersseats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.  A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In France, all children must normally use a child car seat until they are 10 years old.  Find out more: https://www.service-public.fr/particuliers/vosdroits/F628.
How much are your child seats?
The fee for renting a seat will depend on the kind of seat and on where you’re renting but you can expect it to cost between 5 EUR and 12 EUR a day. If you rent the vehicle for more than 7 days, you’ll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 30 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on the renting location - please see our tariff conditions.If the GPS is damaged, lost or stolen, you will have to pay for a replacement. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. It is illegal in France. If you rent a GPS from us, it won't give you speed camera information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location.
Please note: In many countries, including France, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you are renting but you can expect it to be 10 EUR a day.
If the mobile Wi-Fi device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost around 123 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
If the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from 5 EUR to 15 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you’re hiring from is in an area where it is illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
You can also opt to book a vehicle equipped with all-weather tyres, and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team.

I am going skiing, do you offer snow chains?
Yes. In most French mountainous municipalities (Alps, Corsica, Central mountain, Jura Mountains, Pyrenees, Vosges Mountains), it is mandatory in winter, by virtue of the Mountain law, to have snow chains in the boot of the vehicle, or to drive a vehicle fitted with winter tires. If your rental location is in a department where the Mountain law applies, the vehicle will be automatically equipped with it, and the price of your rental will automatically be increased with the cost of the corresponding option. If you decide not to subscribe to such option, and upon return of the vehicle we find that the snow chains have been used, you will be charged the corresponding price.

You can also opt to book a category of vehicle fitted with winter tires.

Snow chains may also be available in some other rental locations, please check with the rental location. The price of snow chains appears in our Tariff conditions.. If any snow chain is damaged, lost or stolen, you’ll have to pay for a replacement pair. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.


We can not fit snow chains for you, and we can not arrange for them to be fitted.


Not sure if you need snow chains? Please ask a member of our team.

 

I have brought my own skis with me, do you rent ski racks?
Yes, some rental locations offer ski racks.  You can expect to pay 8 EUR a day to rent a Ski Rack from us. If you rent the vehicle for more than 7 days, you will only be charged for a maximum of 7 days and get to use the ski rack for the duration of your rental, up to 30 days.
Ski racks can not be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay.
If the ski rack is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost 50 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please give us at least 24 hours notice if you want to hire a ski rack.

I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I am moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I am moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.

Optional extras available to buy

I have left my USB charger behind do you sell them?
No, unfortunately we do not sell USB chargers at this time.
I have left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.
I have left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.


Returns

I want to keep the vehicle for longer, what should I do?

If you want to extend the rental please contact us as soon as possible. At the latest, this should be before the end date and time on your rental agreement. Extra days will be charged at pay at location prices.

What happens if I don't extend the rental?

If you fail to extend your rental and are late returning the vehicle, we will charge you for an extra day's rental plus a late return administration fee for each day or part of a day until the vehicle is returned.
If you fail to extend your rental and are late returning the vehicle, we will on the third day after your agreed return date pre-authorise payment for an additional 5 days rental charge on your debit card, ord 10 days if you are using a credit card, at pay at locations prices. If you return the vehicle within those 5 or 10 days (whichever applies), you will only be charged for your actual rental days, plus any other charges you owe us.

If you fail to return your vehicle as agreed, we will also charge you a late return administration fee of each day or part of a day until the vehicle is returned.

The late return administration fee is invoiced as stated in or tariff conditions.


Travel Into Other Countries

What countries am I allowed to take the vehicle to?

You are covered by third party liability insurance only when you use the vehicle in the country listed on the insurance green card.
Your additional coverages only apply when you use the vehicle in the following countries: Andorra, Austria, Belgium, Denmark, Finland, Metropolitan France, Monaco, Northern Ireland, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain (continental), Sweden, Switzerland (exception for vans), United Kingdom.

Can I buy a product to allow me to drive in other countries?

No, regrettably, we do not offer any products which enable you to drive in other countries.


Personal Accident and Effects Insurance (PEP)

Personal Effects Insurance (PEP) is available under Super Personal Accident Insurance (SPAI) - which is a counter sale only product that covers personal property in the Avis car.

Details available at time of rental.

Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.