We accept Visa Debit cards and Mastercard Debit cards. We don¿t accept Maestro, Electron or any pre-paid cards, even if they carry the Visa or Mastercard logo.

Must be issued at least 12 months prior to rental.
Avis Greece can accept a National Driving License if the driver holds a valid driving license from: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland & United Kingdom.

Avis Greece can accept a National Driving License but with Latin Characters if the driver holds a valid driving license from: Albania, Armenia, Australia, Azerbaijan, Bahamas, Bahrain, Belarus, Bosnia & Herzegovina, Brazil, Canada, Central African Republic, Chile, Congo, Costa Rica, Cuba, Ecuador, FYROM, Georgia, Ghana, Guyana, Indonesia, Iran, Iraq, Israel, Ivory Coast, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Liberia, Mexico, Moldova, Monaco, Mongolia, Montenegro, Morocco, Nigeria, Northern Ireland, Norway, Pakistan, Peru, Philippines, Qatar, Russia, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, South Africa, South Korea, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam & Zimbabwe.


Avis Prestige Fleet

The driving license must be issued:

1 year for groups A, B, C, D, F, G, K, N, O
5 years for all other car groups.

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

After Hours Information:
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 23 excluding VAT.

Prestige Fleet
If the renter wants to pick-up a car during out of office hours, he must request this at the time of reservation. The charge for out of hours service is EUR 30 excluding VAT.

Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge.  We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you do not return the vehicle with a full tank and you can not show us a receipt for fuel we will charge you.

Fuel Options

I plan to travel more than 120 kilometres, and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturers stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever is left in the tank (even if its virtually empty) so long as the engine still runs.

How do I calculate the cost of Fuel Up Front?
Depending on where you are renting, we charge the average fuel price at the start of your rental period as stated on this EU fuel index http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin. However, you do not get a refund for any fuel you do not use.

Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.

I plan to travel less than 120 kilometres, do I still need to fill up?
Yes, often the fuel gauges stills look full so we ask you to fill up the tank near to the return location and show us a copy of the receipt.  If you do not have time to fill up the tank, or can not show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.

How much is EZ Fuel?
Depending on where you are renting, you pay of fixed fee of 15.00 Euro.  

What are my options if I do not return the vehicle full and have not bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometres and:

• Do not buy Fuel Up Front
• Do not return the vehicle with a full tank

How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturers stated fuel tank capacity.
We recommend you to fill up as close to the return location as you can. Otherwise we charge the average fuel price at the end of the rental period for Italy as stated on this EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm. Included a surcharge per liter as indicated on your rental agreement.  If we have to refuel the vehicle, a refueling service fee of EUR 5.00 will be debited. This charge covers our cost of driving to the nearest petrol station at short notice and to restore the inconvenience of the potentially delaying the next customer's rental.

Electric Vehicles

How much battery charge should I return an electric vehicle with?

You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.

What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:

Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.

How much is the One-Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between Euro 14.64 (VAT included) and Euro 1332.16 (VAT and airport/city surcharges included). If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between Euro 576.45 (VAT included) and Euro 2622.95 (VAT and airport/city surcharges included).

 
How do I get a One-Way rental?
You can request a one-way rental when you book or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

 
How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.

I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer Infant seat, Baby seat, Child booster seat. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A booster seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In the Italy, all children must normally use a child car seat until they are 11 years old or 36 kg. Find out more: http://www.poliziadistato.it/

How much are your child seats?
The fee for renting a seat will depend on where you are renting but you can expect it to cost between Euro 11.59 (VAT included) and Euro 33.11 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 3 days, you will only be charged for a maximum of 3 days and get to use the seat for the duration of your rental, up to 30 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between Euro 30.50 (VAT included) and Euro 148.50 (VAT and airport/city surcharges included) on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you are renting but you can expect it to cost between Euro 16.65 (VAT included) and Euro 19.65 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 30 days.
If the GPS is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost

• Loss, Theft and damage Euro 100
• charging cable Euro 25
• support tool for GPS Euro 25.
  • Gps bag Euro 20 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.

Can the Customer rent a device that offers satellite navigation, calls and Wi-Fi?
Yes. We propose a mobile device offering unlimited calls and data, GPS service and the possibility to use it as Wifi hotspot and much more.
The rental price of the Travel Companion (TCT) will depend on the rental office but is approximately between EUR 21.35 and EUR 25.62 (VAT and airport/city surcharge included) per day. If the Customer rents the vehicle for more than 20 days, he will be charged a maximum of 20 days and can use the device for the duration of the rental, up to 30 days.
In case of damage, theft or loss of the device, the Customer shall pay the costs as specified below:

• Smartphone EUR 220,00
• SIM EUR 25,00
• Power Cord EUR 8,00
• USB Cable EUR 4,00
• SmartPhone Cover EUR 15,00
• Docking Station EUR 20,00
• Car Battery Charger EUR 4,50
• Suction Cup EUR 8,50
• A/C Vent Support EUR 5,00
• Accessories Bag EUR 2,00

The above mentioned costs include VAT and are added to the cost of rental, as indicated on the contract. If the customer proves that the damages were not due to his/her responsibility or negligence, the relevant charged cost will be reimbursed.
Please note: in many Countries, Italy included, it is illegal to use mobile phones, tablet, and other devices while driving. It is the Customer's responsibility to drive safely and in compliance with the local applicable laws and regulations.The confirmation of the device is subject to availability at the time of collection of the vehicle.

I'm intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
In some areas of Italy having Winter Tyres fitted or a set of Snow Chains on board when hiring a vehicle is recommended between November 15th and April 15th.
We have specific car groups equipped with winter tyres and price is included in the rate.
Please give us at least 2 hours notice if your rental does not automatically include all-weather tyres and you want to hire them. If you need them at shorter notice, please call the Reservations team.
Not sure if you need all-weather tyres? Please ask a member of our team.

I am going skiing, do you offer snow chains?
Yes, if the rental location you are hiring from is in an area where it is illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains and the fee will be included in your rental fee. You can ask not to have these but we recommend that you take either snow chains or all-weather tyres at these locations.
Snow chains are also available in some other rental locations. The fee for snow chains depends on where you are renting but you can expect it to be Euro 8.19 (VAT and airport/city surcharges included) a day. If you rent the vehicle for more than 5 days, you will only be charged for a maximum of 5 days and get to use the snow chains for the duration of your rental, up to 30 days.
If any snow chain is damaged, lost or stolen, you will have to pay for a replacement pair. This is likely to cost between Euro 75.64 (VAT included) and Euro 118.22 (VAT and airport/city surcharges included) on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
We can not fit snow chains for you, and we can not arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.

I have left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-

Specific information for this location is not available at this time.

A payment card (Visa, Euro/Master Card, Amex, Diners or Avis issued charge card) is required for all rentals. However, the renter doesn't need his or her credit card in order to make a booking online. We only request to know what type of credit card the renter is going to use at the actual time of rental.

Renter must use a payment card (credit or debit) at the time of rental in his or her own name.

The following cards are accepted forms of payment:

•  Visa (Credit and Debit cards).
•  MasterCard (Credit and Debit cards).
•  American Express
•  Discover
•  Diners
•  Avis issued charge cards

We don't accept Maestro, Electron, any pre-paid cards even if they carry the Visa or Mastercard logo- or any other cards not listed above.

CREDIT or DEBIT CARD HOLD: The estimated amount of the rental plus up to 500 EUR will be authorized against the renter's credit/debit card at the time of rental. In case the Super Cover is purchased or included, the authorization will be the estimated amount of the rental plus up to 150 EUR. This amount will no longer be available for your immediate use and may take up to 14 days, depending on your bank, to become available. We will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.

Avis Prestige Fleet

A payment card is required for all rentals as a guarantee. For car group H two payment cards must be submitted, one of which must be a credit one. Cash is not allowed.

Please read full Booking Conditions regarding online payment

Avis Prestige Fleet

A payment card is required for all rentals as a guarantee. For car groups D, E, F, G, H, N & O two payment cards must be submitted, one of which must be a credit one. Cash is not allowed

Cross border rental is possible under the following conditions:

•  Booking must be made at the Contact Center of Avis Greece (tel: +30 210 6879800, e-mail: contact@avis.gr).
•  Cross Border is only allowed in the following countries:
•  Albania, Andorra, Cyprus, Netherlands, Poland, Switzerland, Austria, Czech Republic, Hungary, Luxembourg, Portugal, Denmark, Iceland, Malta, Romania, Turkey, Moldavia, Finland, Ireland, Montenegro, Slovakia, Bosnia and Herzegovina, France, Israel , Morocco, Slovenia, Bulgaria, FYROM, Italy, Northern Ireland, Spain.
•  Booking must be on request only for categories A, B, C, D, E, F, G, J, K, L, M & N. Not allowed for services: Avis Van Rental, Avis Prestige, Avis Flex.
•  There must be a written approval by Avis Greece at the start of the rental (not just by the booking process).
•  Payment is via Avis central account and/or credit card. The credit card is always required to guarantee the rental of a car, based on Avis General Rental Terms.
•  There will be additional costs for issuing the Green Card, for which you can get informed when making the booking. If the rental is over 1 month, additional Green Card(s) must be issued at extra cost. This cost is charged to the customer.
•  The renter is obliged to return the car to Greece.
•  The driver must have the new type of driving license (in Latin characters).

The price for cross border rental from Greece to abroad includes:

• 300 km free per day
• Third Party Cover
• Collision Damage Cover with excess amount - according to each car group
• Vehicle Theft Cover with excess amount - according to each car group
• Airport Surcharge
• City Tax, VAT

Cost per extra km (excl. Vat):

A 0,10 Euro
B 0,10 Euro
C 0,10 Euro
D 0,12 Euro
E 0,14 Euro
F 0,12 Euro
G 0,14 Euro
J 0,24 Euro
K 0,14 Euro
L 0,24 Euro
M 0,20 Euro
N 0,10 Euro

• Note: The customer should be aware that if Avis car is damaged while staying in another country, Avis is not responsible for replacing the car with another.
• Avis is not responsible for customer’s transportation back to Greece (cost and arrangements) in case of any problem.
• Avis has to approve in writing for carriage by ship.

Avis Prestige Fleet

Cross border rentals are forbidden for all car groups.

1) Third Party Cover
Also known as: Motor Liability Insurance, Legal Liability Insurance

What's covered?
Covers third parties in case of death or body injuries, including passengers (except the driver of the Avis vehicle), when using the Avis vehicle up to Euro 1.300.000 and material damages to third parties up to Euro 1.300.000.

What's not covered?
Theft or attempted theft of the vehicle.
Theft of personal belongings from the vehicle.
Death or injury to the driver.
Damage to the rental vehicle.

What's the cost?
Included

Also known as: LDW in Australia-NZ-USA, Vehicle Damage Waiver, CDW

What's covered?
If the rental car is damaged by a car accident or fire, the renter will be covered for the cost of the repairs of the Avis vehicle. However, the renter has to pay an excess up to EUR 900 for car groups A, B, N, I, EUR 1100 for car groups C, D, E, F, G, H, EUR 1.350 for car groups J, K, M, O, and EUR 2.000 for car groups L & P towards the repair costs, storage charges and loss of use, regardless of whether he or her was at fault or not. However, if we can recover these costs from a responsible third party, we will reimburse the renter.

What's not covered?
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of fire, acts of God and terrorist attacks.
Damage caused to the underneath and the top of the car, the antenna, the mirrors and the tires or while Avis car was on board ship.

What's the cost?
If not included in the rate
EUR 12,5 per day for car groups A, B, N, I
EUR 16 per day for car groups C, D, E, F, G, J, K, M, O, H
EUR 22,5 per day for car groups L, P

(Prices do not include VAT)

Avis Prestige Fleet

What's covered?
If the rental car is damaged by a car accident or fire, the renter will be covered for the cost of the repairs of the Avis vehicle. However, the renter has to pay up to a maximum of EUR 900 for car group A , EUR 1.100 for car group B, C, D, O , EUR 2.000 for car groups F, G, K, N, EUR 4.000 for car group H towards the repair costs, storage charges and loss of use, regardless of whether the renter was at fault or not. However, if Avis can recover these costs from a responsible third party, will reimburse the renter.

What's not covered?
Damage caused intentionally or by negligence.
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of fire, acts of God and terrorist attacks.
Damage caused to the underneath and the top of the car, the antenna, the mirrors and the tires or while Avis car was on board ship.

What's the cost?
Included

(Prices do not include VAT)

3) Vehicle Theft Cover
Also known as: Theft Protection

What's covered?
It covers the cost of replacing the rental car (or parts of it) if it gets stolen. The renter may have to pay an excess, which varies by country, so he or her is asked to check the Terms & Conditions of the selected country at the time of booking. In Greece the renter will have to pay an excess up to EUR 900 for car groups A, B, I & N, EUR 1100 for car groups C, D, E, F, G, H EUR 1.350 for car groups J, K, M, O and EUR 2.000 for car group L, P.

What's not covered?
Negligence regarding loading of a vehicle (e.g. car unsupervised) or keys safe keeping (e.g. left in ignition).

What's the cost?
If not included in the rateEUR 4,5 per day for car groups A, B, N, IEUR 7 per day for car groups C, D, E, F, G, J, K, M, O, HEUR 12 per day for car groups L, P

(Prices do not include VAT)

Note: In case of an accident or theft, the renter will still have to pay the excess amounts of CDW, Super CDW and TP, even if he was not at fault. If and when Avis recovers the cost of the damage/theft from the insurance company, then Avis will compensate the customer.

Avis Prestige Fleet

What's covered?
This covers the cost of replacing the rental car (or parts of it) if it gets stolen. The renter will, however have to pay up to a maximum of EUR 00 for car group A , EUR 1.100 for car group B, C, D, O, EUR 2.000 for car groups F, G, K, N, EUR 4.000 for car groups Η towards the repair costs, storage charges and loss of use, regardless of whether the renter was at fault or not. However, if Avis can recover these costs from a responsible third party, will reimburse the renter.

What's not covered?
Negligence regarding loading of a vehicle (e.g. car unsupervised) or keys safe keeping (e.g. left in ignition).

What's the cost?
Included

(Prices do not include VAT)

Note: In case of an accident or theft, the renter will still have to pay the excess amounts of CDW, Super CDW and TP, even if he was not at fault. If and when Avis recovers the cost of the damage/theft from the insurance company, then Avis will compensate the customer.



4) Super Cover
What’s covered?
Completely eliminates the excess amounts of Collision Damage Cover (CDW) and Vehicle Theft Cover (TP) for all car groups. Mandatory condition is that the renter completes and signs the Avis Accident Report before the end of the rental. If another vehicle is involved in the accident with the Avis car, it is mandatory that the renter calls the road assistance company, indicated by Avis, for the recording of the accident and the photographing of the vehicles. It also covers glass damages and damage underneath the vehicle.

What's not covered?
Damage caused intentionally or by negligence.
Damage caused by incorrect fuel.
Damage caused as a result of a breach of the rental agreement’s terms and conditions.
Damage caused as a result of acts of God and terrorist attacks.
Damage caused while Avis car was on board ship.

What's the cost?EUR 15 per day for car groups A, B, N, IEUR 20 per day for car groups C, D, E, F, G, HEUR 23 per day for car groups J, K, M, OEUR 35 per day for car groups L, P

(Prices do not include VAT)

The maximum charge of Super Cover is 14 days, per rental agreement (as long as the rental agreement is not more than 31+ days).

Avis Prestige Fleet

What's covered?
Completely eliminates the excess amounts of Collision Damage Cover (CDW) and Vehicle Theft Cover (TP) for all car groups. Mandatory condition is that the renter completes and signs the Avis Accident Report before the end of the rental. If another vehicle is involved in the accident with the Avis car, it is mandatory that the renter calls the road assistance company, indicated by Avis, for the recording of th