Dirección:
805 West Higgins Road, (Esquina de Higgins y Salem), Hoffman Estates, IL, 60195, U S A
Teléfono:
(1) 847-885-3201
Location Type:
Corporate
Horario de servicio:
Sun 9:00 AM - 1:00 PM; Mon - Fri 7:00 AM - 6:00 PM; Sat 9:00 AM - 3:00 PM
Holiday Hours:
2024
MEMORIAL DAY May
27 closed - closed
INDEPENDENCE DY July
4 closed - closed
LABOR DAY September
2 closed - closed
THANKSGIVING November
28 closed - closed
BLACK FRIDAY November
29 09:00AM - 01:00PM
CHRISTMAS EVE December
24 09:00AM - 01:00PM
CHRISTMAS December
25 closed - closed
NEW YEARS EVE December
31 09:00AM - 01:00PM
2025
NEW YEARS DAY January
1 closed - closed
IMPORTANT! If you decide to purchase additional protection or insurance from an external supplier, you will still have to pay if the Vehicle is stolen or damaged. To do this, you must follow the steps described below:
- Pay in full to Avis the amounts due for the damage or theft of the Vehicle up to the maximum liability agreed with Avis.
- Submit a claim for compensation to your external supplier. It is your responsibility to make sure you understand the terms of any cover you buy from an external provider and for any claim you make. Unfortunately, we are unable to help you with your claim.
Avis global insurance coverages are always subject to change. Please verify at time of rental.
Optional protection services in case of car accident – CDW (Collision Damage Waiver)
Protection
If you choose the CDW option, this will reduce the financial responsibility of the renter, regardless of blame, to the minimum mandatory limit for damaging or losing the rental car or its accessories or car parts, except for car theft or vandalizing. Purchase of CDW reduces liability to an amount between EUR 892.50 and EUR 2,380.00.
CDW conditions
This optional protection services must be chosen at the beginning of the rental period and stipulated in the Car Rental Agreement.
Not applicable
Regardless of whether you opt for a CDW or not, the titleholder of the agreement is liable for the entire costs of the damage if the damage was caused by:
If the Vehicle is driven by a driver who has not been authorized by Avis (a person other than the one mentioned in the Rental Agreement) and there is damage, the entire damage or any damage caused to a third party is borne by the Titleholder (up to the full price of the Vehicle, regardless of the type of protection purchased at the signing of the contract). The additional protection service - CDW is not valid outside Romania, without the consent from the car rental office to leave the country. Insurance covering driving the car outside Romanian borders is subject to special conditions and fees.
Optional protection services in case of car theft – TPC (Theft Protection Coverage)
If you choose to buy a TPC, you reduce the level of the maximum financial liability you will have if the car is stolen. However, you are liable for the damage within the liability stipulated in your Car Rental Agreement. Purchase of TPC reduces liability to an amount between EUR 892.50 and EUR 2,380.00.
Avis shall reimburse the invoiced amount if the liability of a third party is clearly proved.
TPC conditions
This optional protection service must be chosen at the beginning of the rental period and stipulated in the Car Rental Agreement. If the car is stolen, you must submit a complaint to the responsible authorities and notify the nearest Avis agency, no later than 4 hours after you have discovered the theft, and also provide the agency with the proof that you have submitted a complaint and hand in the keys and documents of the car. If the car key and/or the car documents have also been stolen, you must also mention this fact when you submit the complaint.
The TPC additional protection service is not valid outside Romania, without the driver having obtained the consent to leave the country from the car rental office. Insurance covering driving the car outside Romanian borders is subject to special conditions and fees.
Protection in case of accident and theft - SCDW (SuperCover)
Protection
If you choose to buy a SCDW you will not be liable for any financial payment if the car is damaged or stolen.
This additional supplementary protection service must be completed at the beginning of the rental and indicated in the Lease Agreement. SCDW can only be contracted as a supplement to CDW and TPC.
Exclusions
Damage caused to the windshield is not covered by the SCDW. However, the damage caused to the panoramic sunroof and rear-view mirrors are covered by the SCDW. The SCDW additional protection service is not valid outside Romania, without the consent from the car rental office to leave the country. Insurance covering driving the car outside Romanian borders is subject to special conditions and fees.
Regardless of whether you opt for a SCDW or not, the titleholder of the agreement is liable for the entire costs of the damage if the damage was caused by any of the situations mentioned above at section Optional protection services in case of car accident (CDW: Collision Damage Waiver), Not applicable.
Road safety net (RSN)
Protection
If you choose a Road Safety Net you will not be liable for any expenses with 24/7 car technical assistance if the car becomes unusable due to:
If the RSN additional service was not purchased, following a case of immobilization presented above, an intervention fee of 50 EUR will be applied, if the immobilized vehicle is within the following cities: Bucharest, Sibiu, Timisoara, Iasi or Cluj-Napoca, namely 180 EUR in all other cases. RSN is only valid within Romanian borders.
Exclusions
Road Safety Net does not reduce your financial liability regarding the consequences caused by the car becoming unusable, or the costs of repairs, damage and/or car theft, which you will still be liable for. Road Safety Net does not apply if the car becomes unusable off public roads.
Windshield protection (LI)
Protection
If you buy this additional protection service you will not be liable for any damage caused to the windshield (scratches, chipping, breaking).
Exclusions
The protection against windshield damage does not reduce your liability in regard to other damage caused to the car (especially to the panoramic sunroof or rear-view mirrors) or if the car is stolen, which you will still be liable for.
At the time of the rental, you must provide Avis with a valid credit card or debit card. The card must belong to the Contract Holder. You can pay for the value of the rental using a credit or debit card (Visa, Mastercard, American Express, Diners Club, Discover (debit or credit)) or an Avis Charge Card.
If you want to rent a premium car, included in the G, O and P categories of cars, you must present two different credit cards, one of which must be either American Express or Diners Club.
For car Groups A, B, C, D, E, F, H, I, J, K, L, N, you need 1 credit card or 1 debit card. For car Groups G, O and P, you need 2 credit cards.
An amount to cover the estimated cost of renting, optional products and services, the amount of responsibility in case of theft or accident and the equivalent of a full tank of fuel must be available on the credit or debit card account. In cases when early payments were made, they will be taken into account.
Avis issues a hold on an amount on the contract holder’s card. The latter should ensure there are sufficient funds available. Payment will be processed upon Vehicle return, at the end of the rental contract.
Debit cards are not accepted.
Both the renter, as well as the additional drivers must hold a driver's license issued at least one year prior to the rental date.
To rent a car in Romania, all drivers have to submit to the rental office a valid driving license that corresponds to the car group of the requested vehicle. A valid driving license means both a national driving license with an expiry date greater than or equal to the estimated date of the vehicle handing over and the international driving license if they:
If they do not comply with the above provisions on the international driving license, all drivers driving in Romania may be charged with driving without a valid license. Their driving license may be retained by the Road Police because it has not been accompanied by an international license and they may be prosecuted. They will no longer be able to drive their rented car and will have to make other arrangements for returning the car, which would result in additional costs.
An International Driving Permit (IDP) serves only as a translation of a driver's existing license, and by itself is not acceptable for vehicle rental.
Third party liability insurance is included in accordance with the applicable legislation.
Third party liability insurance guarantees the financial consequences of any injuries or material damage which the driver may cause to third parties while driving the car.
third party liability does not include:
- injuries suffered by the driver and/or the passengers of the car (especially in case of an accident
- damage caused to the car
- damage caused to merchandise, objects and animals transported in the car
You are liable for any material damagecaused to the car and theft of the car, up to the maximum financial liability.
Please ask for information from an Avis agent when you pick up the car.
Public liability insurance is with in accordance of the insurance laws of the country.
Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
In Romania, the minimum age for driving a car is 18 years.
Drivers of the Rented Vehicle (contract holder and/or additional drivers) 25 years of age at the rental date and having a valid driving license of at least 1 year that corresponds to the requested vehicle category (car group) may rent Avis vehicles from all available car groups.
Drivers (contract holders and/or additional drivers) younger than 21 years of age, young drivers (21-24 years old), beginners (driving license less than one year old) and senior drivers (over age 70 years) can rent Avis vehicles only from certain car groups and/or conditionally paying for supplements.
Available car groups if age at rental moment is 21 - 24 years and driving license issued at least one year prior to the rental date: A, B, C and J. An additional fee will be charged as follows: EUR 7 per rental day, for a maximum of 10 chargeable days.
If the renter and/or the additional driver is/are between 18 and 20 years of age and holds/hold a driver's licence issued more than one year prior, he/she can rent a type A and B car. An additional fee will be charged as follows: EUR 45 for each rental day.
Individuals who hold a driver's license which was issued less than one year prior to the rent al date may also rent a car from category A or B, but an additional fee of EUR 45 each day will be charged.
If the renter and/or the additional driver is/are over 70 years of age, an additional fee will be charged as follows: EUR 7 per rental day, for a maximum of 10 chargeable days.
Specific information for this location is not available at this time.
Premium category cars (group G), 4x4 cars/SUV (groups H, O and P), cargo vans (group N) and 8/9 minivans (group L), cannot be driven outside Romanian borders. All the other cars may only travel in the following European countries: Austria, Belgium, Bulgaria, Croatia*, the Czech Republic, France*, Germany, Greece*, Hungary, Italy*, Luxemburg, the Netherlands, Poland, Slovakia, Slovenia.
*Only the continental part of the country. It is forbidden to take the car to the islands.
If you are granted permission to leave Romanian territory, you will have to pay a border crossing surcharge of EUR 50 -150.
The vehicles are allowed to cross borders only with a prior written approval of the Avis rental office or of the Reservations Department.
Outside the countries mentioned above, any personal insurance and any optional protection services which might have been included in the rental become void and you shall be held liable for any damage caused to the car, within the car market value, plus any expenses and costs incurred with car towing and transport. At the same time, the titleholder of the Agreement shall also pay for any damage caused to a third party. The driver of the car is not considered a third party.