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Exceptions:
- Les tarifs de location de voitures d’autres sociétés de location de voitures (y compris, mais sans s’y limiter, Avis, National Enterprise, Alamo, Sixt, Dollar, Payless, etc.) ne sont pas admissibles.
- Les tarifs obtenus par l’utilisation de remises, de coupons, d’offres de surclassement, de tarifs pré-négociés (par exemple, locations de groupe, gouvernementales, d’entreprise, de voyages, de remplacement d’assurance) ou de tarifs similaires ne sont pas admissibles.
- La location de voiture incluse dans le cadre d’un forfait (p. ex., billet d’avion + hôtel + location de voiture, hôtel + location de voiture, billet d’avion + location de voiture) n’est pas admissible.
- Les tarifs de location de voiture trouvés sur un site Web d’enchères ou de vente en gros qui n’affichent le nom de la société de location de voitures qu’après l’achat ne sont pas admissibles.
- Les tarifs de location de voiture obtenus à partir d’un site Web qui nécessite une connexion de membre pour obtenir le tarif ne sont pas admissibles
Journée gratuite gagnée le 3ème jour Minimum
Offre d’une journée gratuite des frais journaliers de temps et de kilométrage sur une voiture intermédiaire (groupe C) à quatre portes pleine grandeur (groupe E). Les taxes, les frais de recouvrement de concession, les frais d’installation du client (10 $/contrat en CA) et les frais de carburant sont en sus. Des articles optionnels tels que LDW et d’autres suppléments peuvent s’appliquer et sont en sus. Offre valable sur une location d’au moins trois jours. Le locataire est responsable de tout temps supplémentaire et des frais de kilométrage sur une journée. Le coupon ne peut pas être utilisé pour les locations en aller simple. Un coupon par location. L’offre n’est pas cumulable avec d’autres coupons, promotions ou offres. Coupon valable dans les succursales Budget situées aux États-Unis contigus (à l’exception de la région métropolitaine de New York). Des vacances et d’autres périodes d’interdiction peuvent s’appliquer. Si une location commence pendant une période d’interdiction, l’ensemble de la location est bloqué et n’est pas admissible à l’utilisation du coupon. Une réservation à l’avance est requise. Le client doit fournir le numéro de profil associé au coupon.La réservation doit être annulée avant la date de location, sinon le coupon sera utilisé. L’offre est soumise à la disponibilité du véhicule au moment de la réservation et peut ne pas être disponible sur certains tarifs à certains moments. Pour les réservations effectuées le Budget.com, la journée gratuite sera appliquée au moment de la location. Budget se réserve le droit de modifier les conditions générales et l’utilisation des coupons. Budget se réserve le droit de refuser ou d’expirer des coupons à tout moment sans préavis. Les coupons ne peuvent pas être appliqués aux locations terminées. Renter must meet Budget age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old. Rental must begin on or before 12/31/23.
FREE UPGRADE
One car class upgrade subject to availability on compact through full-size four-door car booking.
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5-STAR SAFETY
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You may be subject to further employment verification at time of rental.
You can always add a new discount code if you have one.
Meilleur tarif garanti
Créez ou connectez-vous à votre compte Avis.com pour obtenir le meilleur tarif.
Exceptions :
- Les tarifs de location de voitures d'autres sociétés de location de voitures (y compris, mais sans s'y limiter, Avis, National, Enterprise, Alamo, Sixt, Dollar, Payless, etc.) ne sont pas admissibles. .
- Les tarifs obtenus grâce à l'utilisation de réductions, de coupons, d'offres de surclassement, de tarifs pré-négociés (par exemple, tarifs de groupe, gouvernementaux, d'entreprise, de tourisme, de remplacement d'assurance) ou similaires ne sont pas admissibles.
- La location de voiture incluse dans le tarif d'un forfait (par exemple, billet d'avion + hôtel + location de voiture, hôtel + location de voiture, billet d'avion + location de voiture) n'est pas éligible.
- Les tarifs de location de voiture trouvés lors d'une vente aux enchères ou Les sites Web de vente en gros qui n'affichent le nom de l'entreprise de location de voitures qu'après l'achat ne sont pas admissibles.
- Les tarifs de location de voitures obtenus à partir d'un site Web qui nécessite une commande de connexion de membre pour obtenir le tarif ne sont pas admissibles.< /li>
Journée gratuite gagnée le 3ème jour minimum
Offre d'une journée sans frais journaliers de temps et de kilométrage sur une voiture intermédiaire (groupe C) jusqu'à une voiture pleine grandeur quatre portes (groupe E). Les taxes, les frais de récupération de concession, les frais d'installation du client (10 $/contrat en CA) et les frais de carburant sont en sus. Des éléments facultatifs tels que le LDW et d’autres suppléments peuvent s’appliquer et sont en sus. Offre valable sur location minimum de trois jours. Le locataire est responsable de tous les frais de temps et de kilométrage supplémentaires sur une journée. Le coupon ne peut pas être utilisé pour les locations aller simple. Un coupon par location. L'offre ne peut être utilisée conjointement avec aucun autre coupon, promotion ou offre. Coupon valable dans les succursales Avis des États-Unis contigus (à l'exclusion de la région métropolitaine de New York). Des vacances et d’autres périodes d’interdiction peuvent s’appliquer. Si une location commence pendant une période d'interdiction, la totalité de la location est interdite et ne donne pas droit à l'utilisation du coupon. Une réservation préalable est requise. Le client doit fournir le numéro de profil associé au coupon. La réservation doit être annulée avant la date de location, sinon le coupon sera utilisé. Offre soumise à la disponibilité du véhicule au moment de la réservation et peut ne pas être disponible sur certains tarifs à certains moments. Pour les réservations effectuées sur Avis.com, la journée gratuite sera appliquée au moment de la location. Avis se réserve le droit de modifier les termes et conditions et l'utilisation des coupons. Avis se réserve le droit de refuser ou d'expirer les coupons à tout moment sans notification préalable. Les coupons ne peuvent pas être appliqués aux locations terminées. Le locataire doit répondre aux exigences d'Avis en matière d'âge, de conducteur et de crédit. L'âge minimum peut varier selon l'emplacement. Un supplément journalier supplémentaire peut s'appliquer pour les locataires de moins de 25 ans. La location doit commencer au plus tard le 31/12/24.
Louer une voiture at Aéroport municipal de Page (PGA)
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Votre code tarifaire ne peut être utilisé pour cette réservation pour la ou les raisons suivantes :
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Aéroport municipal de Page (PGA)
Adresse :
238 10th Avenue,
Page,
AZ,
Arizona,
86040,
U S A
Téléphone :
(1) 928-645-2024
Location Type:
Licensee
Heures d'exploitation :
Sun - Sat 8:00 AM - 5:00 PM
Pick-up Service Available
Pour utiliser notre service de prise en charge gratuit, appelez une succursale de location directement au numéro de téléphone de la succursale indiqué sur votre confirmation de réservation. Les politiques du service de prise en charge (heures de disponibilité, distance permise, etc.) varient selon la succursale, il est donc important de téléphoner à la succursale pour prendre les dispositions nécessaires au moins 24 heures avant votre heure de prise en charge du véhicule souhaitée. Lorsque vous téléphonez à la succursale, soyez prêt à fournir tous les renseignements nécessaires, dont l’adresse précise, l’heure exacte de la prise en charge et un numéro de téléphone où nous pouvons vous joindre à ce moment-là.
Veuillez noter qu'une succursale Avis hors aéroport ne peut pas aller vous chercher à un aéroport qui a une succursale Avis. Dans ce cas, vous devez louer votre voiture à la succursale de l’aéroport ou utiliser votre propre moyen de transport vers la succursale hors aéroport où vous préférez louer votre véhicule.
Se rendre au comptoir Avis situé dans la zone de récupération des bagages. Les voitures de location sont stationnées à l'extérieur de la zone de récupération des bagages.
LOCATAIRES SANS RÉSERVATION :
Suivre les panneaux de l'aéroport « Arrivée » ou « Récupération des bagages ». Ils conduisent à l'entrée de la zone de récupération des bagages. Entrez et rendez-vous au comptoir de location Avis. Les voitures de location sont stationnées à l'extérieur de la zone de récupération des bagages.
REMARQUE : Un véhicule stationné lorsque cette succursale est fermée sera vérifié lorsque la succursale ouvrira le jour ouvrable suivant. Le client est responsable du véhicule et des frais de location supplémentaires jusqu'à ce que le contrat prenne fin le jour ouvrable suivant.
Pick-up Service Available
Pour utiliser notre service de prise en charge gratuit, appelez une succursale de location directement au numéro de téléphone de la succursale indiqué sur votre confirmation de réservation. Les politiques du service de prise en charge (heures de disponibilité, distance permise, etc.) varient selon la succursale, il est donc important de téléphoner à la succursale pour prendre les dispositions nécessaires au moins 24 heures avant votre heure de prise en charge du véhicule souhaitée. Lorsque vous téléphonez à la succursale, soyez prêt à fournir tous les renseignements nécessaires, dont l’adresse précise, l’heure exacte de la prise en charge et un numéro de téléphone où nous pouvons vous joindre à ce moment-là.
Veuillez noter qu'une succursale Avis hors aéroport ne peut pas aller vous chercher à un aéroport qui a une succursale Avis. Dans ce cas, vous devez louer votre voiture à la succursale de l’aéroport ou utiliser votre propre moyen de transport vers la succursale hors aéroport où vous préférez louer votre véhicule.
Modalités et conditions
Optional Coverages
Damage
What products reduce the amount I have to pay if the vehicle is damaged during the rental?
If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you have to pay for the damage will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement plus a damage processing fee of 45.98 Euro and loss of use of 56.87 Euro or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference.
How much is the excess?
Customer is liable for full value of the Avis vehicle if Collision Damage Waiver (CDW) is not taken. Purchase of CDW reduces liability to an amount between 1452.00 Euro and 3025.00 Euro depending on car group rented in the event of an accident or damage to the Avis vehicle.
How do I get Damage Waiver?
In most cases, Damage Waiver is provided with the vehicle as standard. If its included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 28.64 Euro and 75.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Is there an excess reduction product available to reduce my excess further?
Yes, Super Damage Waiver (SCDW) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to costs between 19.12 Euro and 50.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Will I need to pay if the windscreen or any other window is damaged?
Yes. However, Windscreen Protection reduces the amount you have to pay if the windscreen or any other window is damaged to zero. Having windscreen protection also means you will not pay an admin fee.
How do I get Windscreen Protection?
If you have bought Windscreen Protection, it will be stated on your rental agreement. The price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 8.02 Euro and 12.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
What happens if I damage any optional extras I rent from you?
If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee.
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if damage was caused by or as a result of:
- Water or fire damage, that was not your fault.
- Driving the vehicle without due care and attention
- Driving or using the vehicle in breach of your contract
What do I have to pay if I do not have Damage Waiver?
If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, you will have to pay:
- Either the cost of replacement, or the estimated repair costs whichever is cheaper
- Plus our loss of use
- Plus an administration fee
Where can I find information of damage charges I have paid?
If we find damage, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here http://www.avis.es/tu-avis/facturas.
Theft
What products reduce the amount I have to pay if the vehicle is lost or stolen during the rental?
If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. If you can show the loss or theft was not in any way your fault or due to your negligence, we will refund these costs to you.
How much is the excess?
Customer is liable for full value of the Avis vehicle if Theft Protection (TP)is not taken. Purchase of TP reduces liability to an amount between 1200.00 Euro and 2500.00 Euro depending on car group rented for theft of parts or all of the Avis vehicle.
How do I get Theft Protection waiver?
In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between 6.59 Euro and 16.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Is there an excess reduction product available to reduce my excess further?
Yes, Super Theft Protection waiver (STP) is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to costs between 19.12 Euro and 50.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
What happens if I lose any optional extras I rent from you or if they are stolen?
If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee.
Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if the loss or theft was caused by or as a result of:
- Keys being left in the vehicle
- Keys being lost or stolen
- Using the vehicle in breach of the contract
What do I have to pay if I do not have Theft Protection?
If the vehicle, keys, any accessories or any vehicle documents are lost or stolen during your rental, you will have to pay:
- The cost of replacement
- Plus our loss of use
If you can show theft was not in any way your fault or due to your negligence, we will refund these costs to you.
Where can I find information of theft charges I have paid?
If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here, http://www.avis.es/tu-avis/facturas.
Damage to people and their property
What do I have to pay if I injure someone whilst driving?
Third Party Liability (TPL) cover is provided with the vehicle as standard. This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will not have to pay any of their costs. Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle.
Are there any times when third party liability cover would not apply?
If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:
- By you breaking the contract for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance),
- By you breaking the law
- As a result of your negligence or recklessness.
What products cover the driver of the vehicle and personal items in the vehicle?
Personal Accident Insurance (PAI) covers the driver of the vehicle in the event of an accident. It reduces the amount you have to pay in the event of an accident to zero per claim depending on the claim you make. Personal Accident Insurance provides the following benefits:
- A maximum of 100.000,00 Euro in the event of death, loss of limbs or eyes or permanent total disability
- A maximum of 25.000,00 Euro towards emergency medical expenses related directly to the accident
- Medical assistance and rescue costs (conditions apply)
Who provides Personal Accident Insurance?
Personal Accident Insurance is underwritten by AIG Europe Limited. You will need to agree to their terms and conditions. Our agent, Avis Europe Risk Management Limited retains 20% of the price you pay after insurance premium tax has been deducted, as commission.
How do I get Personal Accident Insurance?
If you have bought Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to costs between 4.00 Euro and 6.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
Can I increase my cover and reduce my excess?
Yes, Super Personal Accident Insurance (SPAI) reduces your excess to zero per claim and provides the following enhanced benefits:
- A maximum of 200.000 Euro in the event of death, loss of limbs or eyes or permanent total disability
- A maximum of 50.000 Euro towards emergency medical expenses related directly to the accident
- Medical assistance and rescue costs (conditions apply)
- Baggage up to 6.000 Euro per vehicle excluding any items you rented through us (again, there are conditions, and a limit of 350,00 Euro per item)
- Expenses for replacing main house keys and locks up to 750.00 Euro
- Emergency travel expenses up to 750.00 Euro
Is Super Personal Accident Insurance available when renting any vehicles?
Yes, you can buy Super Personal Accident Insurance not matter what vehicle you rent.
How do I get Super Personal Accident Insurance?
If you have bought Super Personal Accident Insurance, it will be stated on your rental agreement. The price depends on the location you are renting from, but you can expect it to costs between 6.00 Euro and 8.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 28 days and get cover for the duration of your rental, up to 28 days.
What will you pay if I do not have Personal Accident Insurance?
If the driver of the vehicle is involved in an accident and is injured or dies, we will not pay their costs. If any personal items in the vehicle are damaged, lost or stolen, we will not pay for their repair or replacement.
For information, passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard.
Protection packages
I want to buy more than one protection product, can I get a protection package?
No, we do not offer protection packages.
Third party protection products
I have bought a protection product from an external provider, can I use it?
If you decide to buy cover from someone else, you will have to pay our full costs. It is your responsibility to ensure you understand the terms of any cover you buy from an external provider and for any claim you make. We are unable to help you with your claim.
Credit Card Policies
What payment cards do you accept?
We accept: American Express (excluding American Express Travellers Cheque cards), Diners cards, Discover cards, Visa credit cards, MasterCard credit cards, Avis-issued charge cards.
We do not accept, Maestro cards, Cirrus cards, JCB cards, any pre-paid cards (even if they carry the Visa or MasterCard logo) or any other cards not listed above.
We do not accept Digital Payment Cards.
Can I pay by cash?
No, payment by cash for rental charges or deposit is not accepted.
In some locations we do accept cash but we will need to carry out additional identity, security, driving license and credit checks and will need to see proof of address.
What happens if I am late in making payment?
If you are late in paying us, interest will be calculated at 4% per year above the base lending rate of Citibank from time to time.
Debit Card Policies
Visa Debit Cards and MasterCard Debit Cards are accepted.
Drivers License
Public Liability and Property Damage
Information not available at this time, please check at time of rental.
Information not available at this time, please check at time of rental.
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Age Requirements
How old do I need to be to drive a rental vehicle?
To drive our vehicles, you and all of your drivers need to be at least 21 years old and have held a full, valid driving licence for at least one year at the start of your rental. A higher minimum age limit may apply to certain vehicles.
I'm under 25; do I need to pay a young driver surcharge?
If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you're picking the vehicle up from but you can expect it to be between 20.96 Euro and 25.00 Euro, per day, for each driver.
If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days.
Are there any maximum age restrictions?
No, in Spain, so long as you hold a full, valid driving licence for at least one year.
I'm over 70, do I need to provide extra information or pay a senior driver surcharge?
No, in Spain, so long as you hold a full, valid driving licence for at least one ear. Outside Spain, drivers over a centain age must provide additional documents.
Fuel Policy
Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you do not return the vehicle with a full tank and you can not show us a receipt for fuel we will charge you.
Fuel Options
I plan to travel more than 120 kilometres, and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturers stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatevers left in the tank (even if its virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
Depending on where you are renting, we charge the average fuel price at the start of your rental period as stated on this EU fuel index http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin. However, you do not get a refund for any fuel you do not use.
Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 120 kilometres, do I still need to fill up?
Yes, often the fuel gauges stills look full so we ask you to fill up the tank near to the return location and show us a copy of the receipt. If you do not have time to fill up the tank, or can not show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.
How much is EZ Fuel?
Depending on where you are renting, you pay of fixed fee of between 16.94 Euro and 18.00 Euro.
What are my options if I do not return the vehicle full and have not bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometres and:
- Do not buy Fuel Up Front
- Do not return the vehicle with a full tank
How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturers stated fuel tank capacity.
We charge between 1.5 and three times the average fuel price at the end of the rental period for Spain as stated on this EU fuel index: http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin plus a refuelling charge of between 27.59 Euro and 41.00 Euro. The price per litre will be stated on your rental agreement.This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental.
Electric Vehicles
How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.
What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?
We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:
Battery Charge | Fixed cost (inclusive of VAT) |
If you return the electric vehicle with 70% or more battery charge. | No Cost |
If you return the electric vehicle with between 11%-69% battery charge. | EUR 24.41 |
If you return the electric vehicle with 10% or less battery charge | EUR 43.36 |
Age Requirements
How old do I need to be to drive a rental vehicle?
To drive our vehicles, you and all of your drivers need to be at least 21 years old and have held a full, valid driving licence for at least one year at the start of your rental. A higher minimum age limit may apply to certain vehicles.
I'm under 25; do I need to pay a young driver surcharge?
If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you're picking the vehicle up from but you can expect it to be between 20.96 Euro and 25.00 Euro, per day, for each driver.
If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days.
Are there any maximum age restrictions?
No, in Spain, so long as you hold a full, valid driving licence for at least one year.
I'm over 70, do I need to provide extra information or pay a senior driver surcharge?
No, in Spain, so long as you hold a full, valid driving licence for at least one ear. Outside Spain, drivers over a centain age must provide additional documents.
Fuel Policy
Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you do not return the vehicle with a full tank and you can not show us a receipt for fuel we will charge you.
Fuel Options
I plan to travel more than 120 kilometres, and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturers stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatevers left in the tank (even if its virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
Depending on where you are renting, we charge the average fuel price at the start of your rental period as stated on this EU fuel index http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin. However, you do not get a refund for any fuel you do not use.
Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 120 kilometres, do I still need to fill up?
Yes, often the fuel gauges stills look full so we ask you to fill up the tank near to the return location and show us a copy of the receipt. If you do not have time to fill up the tank, or can not show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.
How much is EZ Fuel?
Depending on where you are renting, you pay of fixed fee of between 16.94 Euro and 18.00 Euro.
What are my options if I do not return the vehicle full and have not bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometres and:
- Do not buy Fuel Up Front
- Do not return the vehicle with a full tank
How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturers stated fuel tank capacity.
We charge between 1.5 and three times the average fuel price at the end of the rental period for Spain as stated on this EU fuel index: http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin plus a refuelling charge of between 27.59 Euro and 41.00 Euro. The price per litre will be stated on your rental agreement.This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental.
Electric Vehicles
How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.
What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?
We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:
Battery Charge | Fixed cost (inclusive of VAT) |
If you return the electric vehicle with 70% or more battery charge. | No Cost |
If you return the electric vehicle with between 11%-69% battery charge. | EUR 24.41 |
If you return the electric vehicle with 10% or less battery charge | EUR 43.36 |
One Way Rentals
Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.
How much is the One-Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 49.00 Euro and 800.00 Euro. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 350.00 Euro and 4733.00 Euro.
How do I get a One-Way rental?
You can request a one-way rental when you book or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.
How much will it cost if I did not request a One-Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.