Alquilar un coche at Aeropuerto Brunswick Golden Isles (BQK)

La aceptación de la Exoneración en caso de pérdida o daños alivia la responsabilidad financiera del cliente y de los conductores adicionales autorizados si el vehículo de Avis es objeto de daños o hurto durante la vigencia del contrato de alquiler.  La utilización del vehículo que contravenga cualesquiera de las restricciones de uso que aparecen en el contrato de alquiler puede anular la LDW y responsabilizar totalmente al cliente de cualquier daño que sufriera el vehículo.
La LDW no está disponible en todos los estados y pueden aplicarse determinadas restricciones en algunos estados.  Al momento del alquiler, el cliente debe indicar con sus iniciales si acepta o rechaza la LDW y otros servicios opcionales.  La aceptación de la LDW y otros servicios opcionales se debe rubricar en el mostrador de alquiler.
Si no acepta la LDW, es posible que el cliente sea responsable por hasta el valor total justo de mercado del vehículo si sufre daños, vandalismo o hurto durante el alquiler.  El cliente también puede ser responsable de reembolsar a Avis el ingreso perdido al no poder usar el vehículo durante la reparación del mismo o al no recuperarlo debido a su robo (lo que se denomina Lucro cesante) y toda disminución de valor como consecuencia del accidente.

Avis acepta la mayoría de las tarjetas de crédito reconocidas al momento del alquiler como identificación de crédito.  El nombre del cliente debe estar en la tarjeta de crédito.

Lista de tarjetas de crédito aceptadas:  Tarjeta de pago Avis, American Express, AT&T Capital, Diner's Club Int'l, Discover, China UnionPay, JCB, MasterCard y Visa.  Algunas oficinas pudieran no aceptar alguna de las tarjetas de pago mencionadas.

Es posible que se le someta a una verificación crediticia o que tenga que presentar una identificación adicional.  Las formas aceptables de identificación adicional son:  Pasaporte o visa de viaje válidos, identificación militar, acta de nacimiento, acta de matrimonio, tarjeta de cajero automático con el nombre del cliente impreso en el frente de la tarjeta, tarjeta de identificación /de atención médica con el nombre del cliente impreso en el frente de la tarjeta o identificación de compañía/universidad con fotografía.  En algunos casos se le puede pedir que presente una tarjeta de crédito alternativa.

Al momento del alquiler, solicitaremos una autorización en su tarjeta de pago.  Estos fondos no estarán disponibles para uso mientras la retención esté vigente.  Cuando finalice el alquiler, efectuaremos la reversión; sin embargo, es posible que el banco demore en contabilizarlo nuevamente en la cuenta.  El monto que se requiere de retención en la tarjeta de crédito varía en esta oficina.  Consulte la sección “Cargos adicionales y retenciones de crédito” por el monto de retención en la tarjeta de crédito.

Nota: Las tarjetas de crédito prepagadas no son un método de identificación de crédito aceptable para retirar un vehículo en ninguna oficina.  Se debe presentar una de las tarjetas mencionadas arriba.  Las tarjetas de crédito prepagadas solo se aceptan al momento de la devolución.

Solo los clientes mayores de 25 años pueden alquilar con un cheque o una tarjeta de débito. Si piensa utilizar un cheque o una tarjeta de débito, lea los requisitos de abajo y traiga todos los documentos necesarios al momento del alquiler. Tenga en cuenta que todos los documentos deben estar a nombre del cliente. Si no cumple con todos los requisitos necesarios, no podrá alquilar con un cheque o una tarjeta de débito.

1. Requisitos para cheques/tarjetas de débito: Las oficinas participantes aceptan tarjetas de débito; no obstante, deben tener un logotipo de procesamiento bancario aceptado (Visa, MasterCard, AMEX, Discover, etc.) en el momento del alquiler si tiene al menos 25 años de edad. El nombre del cliente debe figurar en relieve en el cheque o la tarjeta de débito. No se aceptan tarjetas de prepago, recargables ni de nómina. El monto del depósito total necesario al momento del alquiler debe estar disponible en la cuenta de cheques o la tarjeta de débito, como se indica en la sección “Cargos adicionales y retenciones de crédito”.

2. Grupos de vehículos: A momento del retiro del vehículo de alquiler, se puede utilizar una tarjeta de débito o un cheque para el depósito de únicamente los vehículos de las siguientes clases: Vehículos económicos, vehículos compactos, vehículos intermedios, vehículos estándar, vehículos grandes, minivans, SUV intermedios, SUV estándar, furgonetas para 12 y 15 pasajeros, camionetas medianas y grandes, furgonetas de carga pequeñas, medianas y grandes, o camiones de mudanza. No puede utilizarse un cheque o una tarjeta de débito para ninguna otra clase de vehículos.

3. Información sobre el depósito: Avis asegurará un depósito de su cuenta como se indica en la sección “Cargos adicionales y retenciones de crédito”. Avis se reserva el derecho, a su exclusivo criterio, de solicitar un monto extra dependiendo de algunos factores según consideremos apropiado. NO PODRÁ UTILIZAR ESTOS FONDOS. Al devolver el vehículo, Avis reembolsará la parte no utilizada del depósito, lo cual se realizará según los procedimientos de su banco. Su banco puede tardar hasta 2 semanas en depositar el crédito. Si no devuelve el vehículo de acuerdo con lo estipulado en el contrato, Avis obtendrá depósitos adicionales de su cuenta a fin de cubrir los cargos por alquiler. Avis no se hace responsable por cheques devueltos ni por los sobregiros que esta norma pueda causar. En los Estados Unidos, los cheques/tarjetas de débito se pueden utilizar al final para el pago de los cargos por alquiler. Las tarjetas de débito o de regalo prepagadas solo se aceptan al momento de la devolución.

4. Documentos adicionales admisibles:  Además de una licencia de conducir válida (consulte la sección “Requisitos para la licencia de conducir”) y el cheque o una tarjeta de débito emitido por un banco con el nombre del cliente en relieve, se requiere un documento adicional admisible con la misma dirección que figura en la licencia de conducir.  Si las direcciones no coinciden, se requerirá un segundo documento admisible.  Los documentos admisibles difieren dependiendo de si es residente del área metropolitana de Atlanta o no.  Los documentos admisibles no pueden mostrar un saldo vencido o negativo en su cuenta, actividad negativa en su cuenta ni notificación de cancelación.
- Los residentes del área metropolitana de Atlanta deben presentar una copia vigente (con menos de 45 días de antigüedad) de la factura de su teléfono celular contratado, factura de teléfono residencial o servicios públicos, estado de cuenta bancario, estado de cuenta hipotecario, talón de pago o estado de cuenta del seguro/declaración de la póliza que muestre su nombre y dirección local. Los condados del área metropolitana de Atlanta son Bartow, Cherokee, Clayton, Cobb, Coweta, Dekalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Hall, Henry, Paulding y Rockdale.
- Todos los demás clientes que utilicen una tarjeta de débito pueden presentar una confirmación del viaje aéreo que indique su información de regreso (número/fecha/hora del vuelo) en lugar de los documentos adicionales admisibles que se indican arriba.

5. Cobertura de daños:  Todos los clientes que utilizan un cheque o una tarjeta de débito emitido por un banco deben cubrir posibles daños a nuestro vehículo durante el alquiler del mismo.  Puede elegir una de tres maneras para hacerlo:
A. Exoneración en caso de pérdida o daños (LDW): la cobertura LDW puede adquirirse al momento del alquiler.  La cobertura LDW alivia la responsabilidad financiera del cliente y de los conductores adicionales autorizados si el vehículo de Avis es objeto de daños o hurto durante la vigencia del contrato de alquiler, lo cual está sujeto al cumplimiento de todos los términos del contrato de alquiler.
B. Depósito por daños: deje que se cobre un depósito por daños de $1,500.00 al cheque o la tarjeta de débito emitido por el banco.  El cliente será responsable de todo daño que sufra el vehículo de Avis, independientemente de quién tenga la culpa.  Es posible que el depósito por daños se aplique al costo de cualquier daño.
C. Póliza de seguro personal: presente una tarjeta de seguro válida vigente a nombre del cliente que muestre que la cobertura de colisión e integral completa se transfiere para cubrir el vehículo en alquiler.  Un representante de Avis lo confirmará al comunicarse con un representante de la compañía de seguros.  Si su seguro se transfiere al alquiler, es posible que se rechace la cobertura LDW y no se aplique el depósito por daños de $1,500.00.

At time of rental, driver must present a valid drivers license in the drivers name that includes photo identification.  We will not accept a photocopy, electronic copy, fax or ticket in lieu of physical license in hand.  All drivers must have a safe driving record.  You may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check.  Based upon such search, Avis reserves the right to deny a rental opportunity.
Military Extensions are honored as per the restrictions or limitations each issuing state allows.
Foreign licenses (any license issued outside of the United States) are acceptable as long as it can be determined that the document presented is a valid drivers license and must be accompanied by a valid passport.  An international driving permit (IDP) issued in a country other than the U.S. will be accepted as an English translation of a foreign license.  An IDP is not valid without the accompanying foreign license.

A major credit card is required when presenting a non-U.S. issued driver's license.  Additional documentation, including return air travel itinerary and local address verification, may be required.

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

All additional drivers must be at least 25 years of age. The following are exempt from the additional driver fee but must meet all other driver requirements: the renter's employer or fellow employee when on company business and renting under a corporate account; the renter's spouse or domestic partner; the companion driver of a renter with a disability who has completed the non-licensed renter form; for insurance replacement rentals, company employees or family members who are designated on the insurance policy. All other additional drivers must complete and sign an additional driver form and present valid credit identification. A maximum of two additional drivers may complete a form.

For all US states other than NV and NY, the additional driver fee is $13 per day per driver with a maximum charge of $65 per driver. The fee in New York is $5 per day, $35 per week, per driver. The fee in Nevada is $11 per day per driver with a maximum of $55 per driver.

• A Frequent Traveler Program Surcharge or Excise Tax of up to $1.50 per day may be applied and will be assessed in connection with miles, points or credits earned pursuant to this reservation.
• Extensions or late returns may result in additional charges.

Avis at this location rents to customers ages 21 years old and up. See below for specific requirements and restrictions by age category.

Customers 21-24 years old -

• A major credit card is required. Customers 21-24 years old are not permitted to rent with a check/debit card.
• At the time of rental, we will automatically apply an additional underage surcharge of $27 per day for drivers 21-24.  These fees and restrictions are not reflected in your Avis.com reservation.  For details, you may call the location directly, contact the reservation center or select the Live Help Online option (if available) to chat with us.
• Renters age 21-24 may rent Economy car, Compact car, Intermediate car, Standard car, Full-Size car, Minivans, Intermediate SUVs, Standard SUVs, 12 & 15 Passenger Vans, Mid and Full Size Pickups, Small-Medium-Large Cargo Vans and Moving Trucks only. No other vehicles may be rented.
• Renters age 21-24 may not add additional drivers with the exception of a legal spouse.

Customers 25 years and older -

• A major credit card or check/debit card is accepted. Customers 25 years and older who use a check/debit card in place of a credit card have some additional requirements and restrictions, including the types of vehicles that may be rented. See Check/Debit Card Policies for specifics.
• Renters age 25 years and older may add additional drivers.  See Additional Driver Policy.

At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria:

• The renter/authorized driver has a valid license that is not currently suspended, expired, revoked, canceled or surrendered.
• The renter/authorized driver has not, within the last 36 months had 1 or more convictions for reckless driving.
• The renter/authorized driver has not, within the last 36 months had 1 or more convictions for driving under the influence (DUI), driving while intoxicated (DWI), or driving while alcohol impaired (DWAI).
• The renter/authorized driver has not, within the last 36 months failed to report or leave the scene of an accident.
• The renter/authorized driver has never been in possession of a stolen vehicle or used a vehicle in a crime.
• The renter/authorized driver has not, within the last 24 months had 3 or more convictions for moving violations (including seat belt violations).
• The renter/authorized driver has not, within the last 36 months had 3 or more accidents

Fuel Service Charge. Most rentals come with a full tank of fuel, but that is not always the case.

Where available, if permitted by law, if you drive less than 75 miles, you acknowledge that we will add a flat fee to the rental, the amount of which will be disclosed on the Rental Contract and at the counter prior to rental. You may avoid this charge at time of return by providing a receipt for fuel purchased at which time the flat fee will be reversed from your total rental charges. If this subparagraph (a) does not apply, there are three refueling options:

1) If you do not accept the fuel service option, where available, at the beginning of your rental, and you return the car with less fuel than was in it when you received it, as we determine in our sole discretion, we will charge you a fuel service charge at the applicable rate per-mile or rate per-gallon specified on the Rental Contract or disclosed at the location. The per-mile rate is used if you do not buy fuel during the rental. To calculate this amount, we multiply the number of miles driven, as shown on the car’s odometer (or provided by the vehicle's telematics device), times the per-mile rate shown on the Rental Contract. The per gallon rate is used if you buy fuel during the rental and provide us with a receipt on our request, but the tank is not as full when you return the car as when you received the car (by using the factory installed gauge, rounded down to the nearest 1/8 tank), times the per-gallon rate shown on the Rental Contract.

Although two methods are used for ease of calculation, the per mile and per-gallon rates produce approximately the same result. Some of our cars are equipped with onboard telematics which record the actual amounts of fuel in the gas tank. In the event your car has such a device, you will be charged for the actual amount of gasoline needed to fill the tank based on the reading of this device.

2) If you accept the fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will not pay us a fuel service charge. If you choose this option, you will not incur an additional fuel service charge, but you will not receive any credit for fuel left in the tank at the time of return.  If you accept the partial fuel service option at the beginning of your rental, you will be charged as shown on the Rental Contract for that purchase and you will pay a fuel service charge for any fuel not covered by the partial fuel service option. The per-gallon cost of the fuel service option will always be lower than the fuel service charge. The cost of refueling the car yourself at a local service station may be lower than the fuel service charge or the fuel service option. You acknowledge that the fuel service charge is not a retail sale of fuel.

3) You may avoid a fuel service charge if you return the car with the fuel tank as full as when you received it and, if requested by us, present a receipt for your fuel purchase. If you put fuel into the car, you must use the correct fuel (having the grade of gasoline stated on the car fuel information decal, or on-road diesel). Do not use ethanol fuel even if the car states that it is a flex-fuel vehicle.

Renters who have indicated a country of residence outside of the US will be required to present a non US issued drivers license and a non US issued passport OR an international airline ticket at the time of rental to qualify for the rate.

If you have added any of the following rental options to your reservations, terms and conditions may apply.

GPS:

• Available at participating locations.
• Minimum age is 25 but may vary by locations, underage surcharges may apply at certain locations.
• Reliability of directions subject to timing of software implementation as well as that of which has been provided by the maker of the installed maps.
• I (renter) acknowledge that the rental vehicle may be equipped with GPS (global positioning satellite system). I acknowledge that the satellite system may be limited by atmospheric or topographical conditions. I further acknowledge that the GPS unit may be rendered inoperative if it is tampered with or destroyed and or damaged in an accident or if the satellite systems are obstructed and inoperative.
• Customer is responsible for all costs in the event of lost, stolen or damaged GPS unit and all of its components.
• Renter agrees to release and hold Avis harmless for any GPS unit failures. 

Gas Service Option

• Fees for the Gas Service Option are not included in the Estimated Total.
• Fees are assessed and applied at the time of rental.
• Fees vary by location and are determined by current market value of gasoline in surrounding area of rental location and the fuel tank size of rental vehicle.
• Customer will receive no credit or refund for unused fuel left in tank at time of return.

Roadside Assistance

• Taxes not included in the Estimated Total will be applied at the time of rental.
• Roadside Assistance service is available at all participating locations in the U.S., Canada, Puerto Rico, & U.S. Virgin Islands and New Zealand.
• Roadside Assistance covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
• Prohibited use of the vehicle will void this option.

SiriusXM®

• Taxes not included in the Estimated Total will be applied at the time of rental.
• Available at participating U.S. locations  

Other Options

• Rental options not selected/offered on the avis.com website can not be modified online.
• Taxes not included in the Estimated Total will be applied at the time of rental.
• Any modifications to these rental options must be made by contacting customer service or can be made at the rental counter.

View the Avis Rental terms and conditions.

If you are booking with Amazon Benefits, additional Amazon Terms and Conditions apply.

Opt-in
Avis Mobile Notifications is a standard rated subscription alert service providing time-sensitive mobile alerts and MMS to customers that include updates to the customer's current and upcoming rentals, and information about claims or inquiries relating to past rentals. By providing your phone number you agree to receive text messages, including text messages sent by an automatic telephone dialing system ("ATDS"), from us and our service partners regarding your rental. Messaging frequency varies based on customer journey. We will not use an ATDS to send you texts for marketing purposes unless we receive your prior express written consent. You are not required to provide consent in order to purchase any of our goods or services.

Opt-out
To Opt-Out of marketing text messages text "STOP" from your mobile device in response to a marketing text message. You can also manage your preferences to receive marketing text messages by updating your Avis profile at Avis.com. Simply select "No" from the SMS Notifications option in the communication preference section of your profile.

Help
To get help, text "HELP" in response to a text message or email custserv@avis.com or call 1-800-352-7900.

Carriers Supported (U.S. only)
AT&T, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular®, Metro PCS, ACS Wireless, All West Wireless, Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati Bell, Cricket Communications, Cellular One of East Central Illinois, Appalachian Wireless, Farmer's Mutual Telephone Company, General Communications, Golden State Cellular, PC Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita, nTelos, Revol, Silver Star PCS (Gold Star), Snake River PCS, South Central, Syringa, Thumb Cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless. 
*T-Mobile is not liable for delayed or undelivered messages

Carriers Supported (Canada only)
Aliant Mobility, Bell Mobility, Eastlink, Fido, Mobilicity, MTS, NorthernTel Mobility, Public Mobile, Rogers Wireless, SaskTel Mobility, Telébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile

Complete Terms and Conditions & Privacy Policy:

Warranty 
Avis will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Privacy 
We will only use your information to provide you the services you request and as set forth in our privacy notice which can be found at www.avis.com/privacy.

Fee
Avis does not charge a fee for text messaging service. Standard messaging and data rates may apply, we are not responsible for any charges from a person's service provider that may result from us providing this service. Avis assumes no responsibility for charges incurred by signing up for this text messaging service. Any text messaging fees that you incur will be billed on your individual mobile provider bill.

Should I bring the vehicle back with a full tank of fuel?
Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you do not return the vehicle with a full tank and you can not show us a receipt for fuel we will charge you.

Fuel Options

I plan to travel more than 160 kilometres, and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it's virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
Depending on where you’re renting, we charge the average fuel price at the start of your rental period as stated on this EU fuel index: However, you don't get a refund for any fuel you don't use.
Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 160 kilometres, do I still need to fill up?
Yes, often the fuel gauges stills look full so we ask you to fill up the tank near to the return location and show us a copy of the receipt. If you don’t have time to fill up the tank, or can’t show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.
How much is EZ Fuel?
Depending on where you’re renting, you pay of fixed fee of between 26.00 EUR and 36.40 EUR. You retain the right to prove, that no loss or damage has occurred or that the loss or damage occurred is considerably lower than the EZ Fuel Fee.
What are my options if I don’t return the vehicle full and haven’t bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometres and:

• Don't buy Fuel Up Front
• Don't return the vehicle with a full tank

How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturer's stated fuel tank capacity.
We charge between 1.5 and three times the average fuel price at the end of the rental period for the Germany as stated on this EU fuel index.. The price per litre will be stated on your rental agreement. This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customer's rental.

Electric Vehicles

How much battery charge should I return an electric vehicle with?

You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.

What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:

Canada:  Vehicles may be driven into Canada with no restrictions.  The rental counter must be notified at the time of the rental that you plan to drive into Canada so the location can provide a copy of the "Canadian Non-Resident Insurance Card" or you may download card click here. (Provided at no cost).  Based on availability, one-way rentals may be allowed to some Canada cities.
Mexico:  Vehicles rented at this location are not allowed to travel into Mexico.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
Yes, specially adapted vehicles are available at some of our rental locations. Please call the Reservations team for more information.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, and child seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 12 years old and weighing between 15 and 36 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In the Germany, all children must normally use a child car seat until they are 12 years old or 150 cm tall.
How much are your child seats?
The fee for renting a seat will depend on where you're renting but you can expect it to cost between EUR 13.00 and EUR 16.31 a day. If you rent the vehicle for more than 6 days, you'll only be charged for a maximum EUR 86.59 and get to use the seat for the duration of your rental, up to 28 days.
If the seat is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are based on the replacement value and based on experience, range between EUR 80.00 and EUR 200.00 plus the rental costs.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you're renting but you can expect it to cost between EUR 11.00 and EUR 13.80 a day. If you rent the vehicle for more than 14 days, you will only be charged for a maximum of 14 days and get to use the GPS for the duration of your rental, up to 28 days.

If the GPS is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are based on the replacement value and based on experience, range between 209.00 EUR and 260.00 EUR plus the rental costs.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. It is illegal in Germany. If you rent a GPS from us, it won't give you speed camera information.
Do you offer an audio tour guide service on your GPS?
Yes, it is available with the Travel Companion Full Version at selected stations.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Travel Companion Full Version at selected stations. Here you can connect to 5 devices with unlimited data usage and unlimited international calls. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. This terms and conditions have to be signed by yourself on the device at time of rental.
Please note: In many countries, including the Germany, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you are driving in.
How much does Travel Companion Full version cost?
The fee for hiring Travel Companion Full version will depend on where you're renting but you can expect it to be between EUR 13.51 and EUR 16.95 a day. If you rent the vehicle for more than 14 days, you'll only be charged for a maximum of 14 days and get to use the Travel Companion Full Version (TCT) for the duration of your rental, up to 28 days.
If the mobile Travel Companion device is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are based on the replacement value and based on experience, amount to EUR 260.00 plus the rental costs.
If any mobile accessories are damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are expected to range between EUR 10.00 and EUR 150.00 plus the rental costs.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you are hiring from is in an area where it’s illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
We can also supply all-weather tyres for a fee. This will depend on where you’re renting but you can expect it to be between 15 EUR and 18,85 EUR a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the all-weather tyres for the duration of your rental, up to 28 days.

During winter season (15 November to 15 March), our rental vehicles in Germany are equipped with winter tyres. The fee for this is already included in the rental price (deviations possible for business customers).
If any all-weather tyre is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement pair. The costs of this are based on the replacement value and based on experience, amount to EUR 150.00 and EUR 400.00 plus the rental costs.
In the event that your rental does not already contain all-weather tyres and you want to have these tyres, please notify us at least 24 hours in advance. If you need them at shorter notice, please call the Reservations team.
Please give us at least 24 hours notice if your rental does not automatically include all-weather tyres and you want to hire them. If you need them at shorter notice, please call the Reservations team.
Not sure if you need all-weather tyres? Please ask a member of our team.
I am going skiing, do you offer snow chains?
Yes, if the rental location you are hiring from is in an area where it is illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains and the fee will be included in your rental fee. You can ask not to have these but we recommend that you take either snow chains or all-weather tyres at these locations.
Snow chains are also available in some other rental locations. The fee for snow chains depends on where you are renting but you can expect it to be between 72.00 EUR and 90.35 EUR a rental.
If any snow chain is damaged, lost or stolen, you will have to pay for a replacement pair. The costs of this are based on the replacement value and based on experience, rate between 69 EUR and 100 EUR plus rental costs.
We can not fit snow chains for you, and we can not arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.
I have brought my own skis with me, do you rent ski racks?
Yes, some rental loc

International journeys outside Germany are permitted for certain countries but generally require prior approval by Avis.
If approved by Avis, a Cross Border Fee (CBF) is payable. This amounts to Euro 7.50 per day, and maximum Euro 43.92 per rental.
If approval has been given, the following provisions shall apply:

What countries am I allowed to take the vehicle to?

You are only allowed to use the vehicle in the following countries: Austria, Andorra, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, France, Finland, Liechtenstein, Great Britain, Hungary, Croatia, Italy, Ireland, Luxemburg, Monaco, Norway, Netherlands, Portugal, Poland, San Marino, Sweden, Slovakia, Slovenia.

Entries into Italy (I), Czech Republic (CZ), Croatia (HR), France (F), Hungary (H), Poland (PL), Slovakia (SK) and Slovenia (SLO) are not allowed for vehicles of car group F.
Porsche vehicles may be driven in Germany (D), Austria (A) and Switzerland (CH) only.
It is prohibited driving our vehicles into Albania (AL), Azerbaijan (AZ), Bulgaria (BG), Bosnia and Herzegovina (BIH), Belarus (BY), Cyprus (CY), Estonia (EST), Georgia (GE), Greece (GR), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Malta (M), Macedonia (MK), Moldavia (MD), Montenegro (MNE), Romania (RO), Russia (RUS), Serbia (SRB), Turkey (TR), Ukraine (UA) and any country outside continental Europe.
Nor is it permitted to use our vehicles on the Balearic Islands, Canaries, Corsica, Crete, Sardinia

Any infringement of or non-compliance with any of the above provisions shall entitle Avis to terminate the rental agreement without notice or to withdraw from the rental agreement. Claims for compensation by the renter are excluded in such a case. Avis's entitlement to compensation for any damage incurred as a result of the violation of any of the above provisions shall remain unaffected.

Can I buy a product to allow me to drive in other countries?

No, regrettably, we do not offer any products which enable you to drive in other countries.

Please note entries into France (F), Italy (I), Czech Republic (CZ), Croatia (HR), Hungary (H), Poland (PL), Slovakia (SK) and Slovenia (SLO) are not allowed for vehicles of car group F.