CUSTOMER SERVICE

Comments & Feedback

How was your rental experience? Give us your thoughts on our website or ask us a question. View our dropdown for topics or provide additional comments or questions.

Worldwide Telephone Numbers

Avis has facilities in more than 150 countries around the globe. In order to find the telephone listings for reservations call centers within a country.

TTY / TDD Information

Speech and hearing-impaired customers in the U.S. can easily communicate with Avis through a special device called a Teletypewriter or Telecommunications Display Device (TTY/TDD).

How old must I be to rent an Avis Vehicle? How can I get a Child Safety Seat? What types of insurance are available? The answers to these and many more of your questions regarding our policies and procedures can be found in this section.

Request Past Rental Agreement

Want to track past rentals or receive a printed rental agreement? This page allows you to track or print out your past rental agreement.

Request Miles / Points

Avis has many partner relationships with airlines, hotels and destinations, so that you can add your credits to your car rentals. You can also check out your credits on past rentals.

Claims / Accident Form

Incidents, accidents and vehicle thefts are not something we like to think about but they do happen. Find answers to frequently asked questions regarding the claims process at Avis.

Need to submit a claim immediately? Please print and fax our Accident/Incident Report Form to 720-479-4034.

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