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Exceptions:
- Car Rental rates from other car rental companies (including but not limited to Avis, National Enterprise, Alamo, Sixt, Dollar, Payless, etc) do not qualify.
- Rates obtained through the use of discounts, coupons, upgrade offers, pre-negotiated (e.g.. group, government, corporate, tour, insurance replacement rentals) or similar rates do not qualify.
- Car rental included as a part of a package rate (e.g. airfare + hotel + car rental, hotel + car rental, airfare + car rental) does not qualify.
- Car rental rates found on an auction or wholesale websites which do not display the name of the car rental company until after purchase, do not qualify.
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Free Day earned on 3rd day Minimum
Offer of one day free of the daily time and mileage charges on an intermediate (group C) through a full-size four-door (group E) car. Taxes, concession recovery fee, customer facility charges ($10/contract in CA) and fuel charges are extra. Optional items such as LDW and other surcharges may apply and are extra. Offer valid on minimum three-day rental. The renter is responsible for any additional time and mileage charges over one day. Coupon cannot be used for one-way rentals. One coupon per rental. Offer may not be used in conjunction with any other coupon, promotion or offer. Coupon valid at Budget locations in contiguous U.S. (excluding the New York Metro area). Holiday and other blackout periods may apply. If a rental begins during a blackout period, the whole rental is blacked out and doesn't qualify for use of coupon. An advance reservation is required. Customer must provide profile number associated with the coupon. Reservation must be cancelled by rental date, or coupon will be used. Offer subject to vehicle availability at time of reservation and may not be availabe on some rates at some times. For reservations made on Budget.com, free day will be applied at the time of rental. Budget reserves the right to alter the terms and conditions and use of coupons. Budget reserves the right to refuse or expire coupons at any time without prior notification. Coupons cannot be applied to completed rentals. Renter must meet Budget age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old. Rental must begin on or before 12/31/23.
FREE UPGRADE
One car class upgrade subject to availability on compact through full-size four-door car booking.
VERIFICATION CODE OPTION
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5-STAR SAFETY
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
STAY IN COMPLIANCE WITH YOUR COMPANY POLICY
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You may be subject to further employment verification at time of rental.
You can always add a new discount code if you have one.
Mejor tarifa garantizada
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Excepciones:
- Las tarifas de alquiler de automóviles de otras compañías de alquiler de automóviles (incluidas, entre otras, Avis, National, Enterprise, Alamo, Sixt, Dollar, Payless, etc.) no califican. .
- Las tarifas obtenidas mediante el uso de descuentos, cupones, ofertas de mejora, negociaciones previas (por ejemplo, alquileres grupales, gubernamentales, corporativos, turísticos, de reemplazo de seguros) o tarifas similares no califican.
- El alquiler de automóviles incluido como parte de la tarifa de un paquete (por ejemplo, pasaje aéreo + hotel + alquiler de autos, hotel + alquiler de autos, pasaje aéreo + alquiler de autos) no califica.
- Las tarifas de alquiler de autos encontradas en una subasta o Los sitios web mayoristas que no muestran el nombre de la empresa de alquiler de automóviles hasta después de la compra no califican.
- Las tarifas de alquiler de automóviles obtenidas de un sitio web que requiere un pedido de inicio de sesión de miembro para obtener la tarifa no califican.< /li>
Día gratuito obtenido el tercerer día mínimo
Oferta de un día libre de los cargos diarios por tiempo y kilometraje en un automóvil intermedio (grupo C) hasta uno grande de cuatro puertas (grupo E). Los impuestos, la tarifa de recuperación de la concesión, los cargos por las instalaciones del cliente ($10/contrato en CA) y los cargos por combustible son adicionales. Es posible que se apliquen artículos opcionales como LDW y otros recargos, que son adicionales. Oferta válida para alquileres mínimos de tres días. El arrendatario es responsable de cualquier cargo adicional por tiempo y kilometraje durante un día. El cupón no se puede utilizar para alquileres de ida. Un cupón por alquiler. La oferta no se puede utilizar junto con ningún otro cupón, promoción u oferta. Cupón válido en ubicaciones de Avis en los EE. UU. contiguos (excluyendo el área metropolitana de Nueva York). Es posible que se apliquen días festivos y otros períodos de restricción. Si un alquiler comienza durante un período de restricción, todo el alquiler quedará bloqueado y no califica para el uso del cupón. Se requiere reserva anticipada. El cliente debe proporcionar el número de perfil asociado con el cupón. La reserva debe cancelarse antes de la fecha de alquiler o se utilizará el cupón. Oferta sujeta a la disponibilidad del vehículo al momento de la reserva y puede no estar disponible en algunas tarifas en algunos momentos. Para reservas realizadas en Avis.com, se aplicará el día gratis al momento del alquiler. Avis se reserva el derecho de modificar los términos y condiciones y el uso de los cupones. Avis se reserva el derecho de rechazar o caducar cupones en cualquier momento sin previo aviso. Los cupones no se pueden aplicar a alquileres completados. El arrendatario debe cumplir con los requisitos de edad, conductor y crédito de Avis. La edad mínima puede variar dependiendo de la ubicación. Es posible que se aplique un recargo diario adicional a inquilinos menores de 25 años. El alquiler debe comenzar el 31/12/24 o antes.
Alquilar un coche at Oak Lawn/Chicago
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Su código de tarifa no se puede utilizar para esta reservación por la(s) siguiente(s) razón(es):
- El código de tarifa requiere de un lapso mínimo de 5 días.
Edad
Suministrar su edad nos permite ofrecerle un estimado de alquiler más exacto. Podrían aplicar restricciones y tarifas a los conductores que no tengan la edad mínima requerida.
País
Al suministrar su país, nos permite ofrecerle un estimado de alquiler más exacto.
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¿Tiene un código de descuento?
Seleccione la opción de código de descuento para ingresar un AWD (Avis Worldwide Discount), código de cupón o de tarifa
Lo sentimos, no se puede combinar los puntos Avis Preferred con otras ofertas y descuentos. Solo puede aplicarse una oferta por reservación. Si desea usar sus puntos Preferred para esta reservación, por favor, elimine el código del cupón.
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INFORMACIÓN DEL CUPÓN
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Oak Lawn/Chicago (K5L)
Dirección:
8181 South Cicero Avenue,
Chicago,
IL,
Illinois,
60652,
U S A
Teléfono:
(1) 708-424-1285
Location Type:
Corporate
Horario de servicio:
Sun 8:00 AM - 12:00 PM; Mon - Fri 8:00 AM - 6:00 PM; Sat 8:00 AM - 1:00 PM
Holiday Hours:
2024
MEMORIAL DAY
May
27
closed
INDEPENDENCE DY
July
4
closed
LABOR DAY
September
2
closed
THANKSGIVING
November
28
closed
BLACK FRIDAY
November
29
09:00AM - 01:00PM
CHRISTMAS EVE
December
24
09:00AM - 01:00PM
CHRISTMAS
December
25
closed
NEW YEARS EVE
December
31
09:00AM - 01:00PM
2025
NEW YEARS DAY
January
1
closed
Pick-up Service Available
Para utilizar nuestro servicio gratuito de traslado, llame a su oficina de alquiler directamente al número de teléfono de la oficina que figura en su confirmación. Las políticas del servicio de traslado (horario de disponibilidad, distancia de traslado permitida, etc.) varían según la oficina, así que es importante llamar a la oficina y hacer los arreglos para el traslado al menos 24 horas antes de la hora deseada de alquiler. Cuando llame a la oficina, esté preparado para suministrar toda la información que corresponda, como la dirección exacta, la hora exacta de traslado y un número de teléfono donde pueda ser contactado a esa hora.
Recuerde que una oficina de Budget ubicada fuera del aeropuerto no puede trasladarlo desde un aeropuerto que tiene una oficina de Budget. En este caso, debe ya sea alquilar el vehículo en la oficina del aeropuerto o llegar a la oficina ubicada fuera del aeropuerto de su preferencia en su propio transporte
Pick-up Service Available
Para utilizar nuestro servicio gratuito de traslado, llame a su oficina de alquiler directamente al número de teléfono de la oficina que figura en su confirmación. Las políticas del servicio de traslado (horario de disponibilidad, distancia de traslado permitida, etc.) varían según la oficina, así que es importante llamar a la oficina y hacer los arreglos para el traslado al menos 24 horas antes de la hora deseada de alquiler. Cuando llame a la oficina, esté preparado para suministrar toda la información que corresponda, como la dirección exacta, la hora exacta de traslado y un número de teléfono donde pueda ser contactado a esa hora.
Recuerde que una oficina de Budget ubicada fuera del aeropuerto no puede trasladarlo desde un aeropuerto que tiene una oficina de Budget. En este caso, debe ya sea alquilar el vehículo en la oficina del aeropuerto o llegar a la oficina ubicada fuera del aeropuerto de su preferencia en su propio transporte
Términos y condiciones
Optional Coverages
Acceptance of the Loss Damage Waiver relieves the renter and authorized additional drivers of responsibility for loss of, or damage to the Avis car, when they comply with the terms and conditions listed on the rental document jacket. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and optional services. LDW and optional services must be signed for at the rental counter.
LDW is taxable.
If LDW is not accepted, the customer is financially responsible for the full value of:
- Accident damage
- Glass damage
- Stolen items (radio, battery, etc.)
- Vandalism
- Theft of the car
Exceptions:
In Wisconsin, if LDW is not accepted, the renter is liable for all loss or damage to the Avis car due to an accident or reckless, wanton behavior.
In Illinois, if LDW is not accepted, the customer is financially responsible for up to the full value of the vehicle.
In cases of theft not due to the customer’s negligence, the customer liability would vary based on the vehicle group rented, ranging from $5,000 to $40,000.
If the theft occurs due to the customer’s negligence or complicity, the customer is financially responsible for up to the full value of the vehicle.
Canceling LDW
Once LDW has been purchased, it must remain on the contract. The customer has the option to return the car & close the rental agreement; however, this could change the rate for the rental agreement and a different, possibly higher, rate could apply for a new rental.
Exceptions:
Customers who rent in New York and purchase LDW in New York can decide to cancel this service at no charge, within specific guidelines:
- Rental must be 2 days or more.
- The cancellation must be within the first 24 hours of the rental.
- The actual renter must take the car to an Avis location for inspection & must sign a cancellation notice.
Loss of Use
The customer may also be responsible for reimbursing Avis for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss of Use).
Global insurance coverages are always subject to change. Please verify at time of rental.
Credit Card Policies
Avis accepts most major credit cards as credit identification at the time of rental. The renter's name must be on the credit card.
Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club Int'l, Discover, China UnionPay, JCB, MasterCard, and Visa. Some locations may not accept each of the referenced cards.
Avis may request an authorization hold against your account for the estimated rental charges of the rental, but reserves the right in its sole discretion to request an extra value to be based on certain factors as we deem appropriate:
- Most rentals may require an authorization hold of the estimated rental charges plus $200.00 USD.
- If you have prepaid the rental, the hold amount will be $250.00 USD.
While this hold is in place, the funds will not be available for your use. When the rental is over, we will process the reversal, but the bank may take time to post it back to the account.
Note: Prepaid credit cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid credit cards are accepted at time of return only, if we can obtain full authorization from the card bank for the total charges due.
Debit Card Policies
Participating locations will accept a Debit card, however, it must have an accepted bank processing logo (Visa, MasterCard, AMEX, Discover, etc) at the time of rental if you are at least 25 years of age.with the following requirements:
- The name of the renter must be on the debit card.
- A debit card is accepted as credit identification for Economy cars, Compact cars, Intermediate cars, Standard cars, Full-Size cars, Intermediate SUV's, or Standard SUV's. The rental of any other vehicle category will require a major credit card.
- At airport locations, you will be required to present proof of a return airline ticket that coincides with your rental.
- At off-airport locations, a current copy (within the last 60 days) of the customer's cellular phone bill, home telephone bill, bank statement or utility bill is also required. The address on the statement or bill must match the address on the renter's driver's license.
- You will be subject to a credit check to determine and ensure credit worthiness before releasing the car to you. If your credit file is frozen with Equifax, you will be required to lift the restriction prior to your rental. Lifting the restriction does not guarantee that you will be able to rent a vehicle as you will still be subject to a credit check.
Avis may request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole discretion, to request an extra value to be based on certain factors as we deem appropriate:
- Most rentals may require an authorization hold of the estimated rental charges plus $200.00 USD.
- Rentals of 4 days or more may require an authorization hold of the estimated rental charges plus $300.00 USD.
- If you have prepaid the rental with a debit card, the hold is $250.00.
THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. When the rental is over we will process the reversal but the bank may take time to post it back to the account. If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges. Avis is not responsible for any returned checks or over-drafts based on this policy.
Positive identification in addition to your driver's license may be required.
Note: Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location. Prepaid Debit/Gift cards are accepted at time of return only.
Drivers License
At time of pick-up, driver must present a valid, U.S.-issued driver's license and credit card (or debit card at participating locations) in the driver's name. If the driver's license is not issued in the U.S., you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.
Public Liability and Property Damage
Information not available at this time, please check at time of rental.
Information not available at this time, please check at time of rental.
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Additional Driver Policy
All additional drivers must be at least 25 years of age. The following are exempt from the additional driver fee but must meet all other driver requirements: the renter's employer or fellow employee when on company business and renting under a corporate account; the renter's spouse or domestic partner; the companion driver of a renter with a disability who has completed the non-licensed renter form; for insurance replacement rentals, company employees or family members who are designated on the insurance policy. All other additional drivers must complete and sign an additional driver form and present valid credit identification. A maximum of two additional drivers may complete a form.
For all US states other than NV and NY, the additional driver fee is $13 per day per driver with a maximum charge of $65 per driver. The fee in New York is $5 per day, $35 per week, per driver. The fee in Nevada is $11 per day per driver with a maximum of $55 per driver.
Additional Fees
- A Frequent Traveler Program Surcharge or Excise Tax of up to $1.50 per day may be applied and will be assessed in connection with miles, points or credits earned pursuant to this reservation.
- Extensions or late returns may result in additional charges.
Age Requirements
A customer renting a Luxury Car, Minivan, 12-Passenger Van, Full-Size SUV, Premium SUV, Standard Elite SUV or any vehicle in the Specialty/Signature Series/Cool Car categories must be at least 25 years old.
- Exception: A customer with an acceptable corporate discount number can rent the above car classes at 21 years old without an underage fee.
For all other car classes, a customer presenting a major charge card must be at least 21 years old. An underage surcharge of $27.00 per day will apply for renters 21-24 years old.
- Exception: A customer presenting a major charge card with an acceptable corporate discount number can rent at 18 years old without an underage fee.
A customer presenting an acceptable bank debit card must be at least 25 years old. (See Debit Card Policies for acceptable car groups and full details.)
- Exception: A customer presenting an acceptable bank debit card with a corporate discount number can rent at 21 years old without an underage fee.
A customer presenting an Avis charge card, government-issued Visa/MasterCard or government travel/purchase orders can rent any car class at age 18 without an underage fee.
Additional Fees
Late Return Fee: 10.00 UKL
Age Requirements
How old do I need to be to rent a vehicle?
To drive our vehicles, you - and all of your drivers - need to be at least 23 years old and have held a full, valid driving licence for at least 1 year at the start of your rental for cars and 2 years for vans. In Northern Ireland, you must hold a full, valid licence for at least 3 years. A higher minimum age limit may apply to certain vehicles. In Northern Ireland, the people carrier and premium / executive cars have a minimum age of 30.
How do I know if there are minimum age restrictions on my rental?
When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email - or call the reservations team.
I'm under 25, do I need to pay a young driver surcharge?
If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will be £40.00 per day.
If you rent the vehicle for more than 10 days, you will be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days.
Are there any maximum age restrictions?
Some of our locations have a maximum age restriction on their insurance policy. Anyone over the age of 75 you will need to contact us to make your booking. The maximum age limit in Jersey is 80 years old. In the Shetlands and Isle of Man the maximum age is 78.
I'm over 75, do I need to provide extra information or pay a senior driver surcharge?
If you or any of your drivers are over 75 on the day you return the vehicle, you will need to advise us prior to pickup up your vehicle. At some locations, we will seek approval to rent from our insurer.
In Northern Ireland, for any customers that are aged 75 years and over, we would require the following:
- Confirmation that you drive on a regular basis;
- Provision of a letter from your insurance company to confirm that you have an up-to-date insurance policy, and have not had any accidents in the past 5 years;
- Provision of a letter from your doctor confirming that you are in good health and fit to drive; and
- A driving assessment carried out in terms of your Avis rental agreement by a member of our staff sitting with you in the vehicle.
Fuel Policy
Fuel and hybrid vehicles
Should I bring the vehicle back with a full tank of fuel?
Yes if you are renting within the UK Mainland. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up - usually a full tank - as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you don't return the vehicle with a full tank - and you can't show us a receipt for fuel - we will charge you.
In Jersey, Guernsey and the Isle of Man we have different requirements regarding fuel. In Jersey and Guernsey, you must return the vehicle to us with the same amount of fuel it had in it when you picked it up, which is usually a quarter full tank. In the Isle of Man, the vehicle will usually be provided with sufficient fuel to reach a fuelling station, you should return the vehicle with an similar amount of fuel in the tank. We will charge you where the fuel tank of the vehicle, as shown on the factory-installed fuel gauge, is less than these amounts.
Fuel Options
I plan to travel more than 75 miles and want peace of mind, do you have a fuel option for me?
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it's virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
Fuel Up Front is charged at the average fuel price for the UK at the start of your rental period as stated on this EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm. However, you don't get a refund for any fuel you don't use.
Can I get Fuel up Front at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 76 miles, do I still need to fill up?
Yes, often the fuel gauges still looks "full", so we ask you to fill up the tank near the return location and show us a copy of the receipt. If you don't have time to fill up the tank, or can't show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you.
How much is EZ Fuel?
Depending on where you're renting, you pay a fixed fee of between £14.40 and £16.70
What are my options if I don't return the vehicle full and haven't bought Fuel up Front?
Pay on Return will apply if you have driven more than 75 miles and:
- Don't buy fuel up front
- Don't return the vehicle with a full tank
How do I calculate the cost of Pay on Return?
You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturer¿s stated fuel tank capacity.
We charge between 1.5 and three times the average fuel price at the end of the rental period for the United Kingdom as stated on this EU fuel index. The price per litre will be stated on your rental agreement. .This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customer's rental.
The price per litre will be stated on your rental agreement plus a processing fee of 27.59 Euro.This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental.
Electric Vehicles
How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at time of pick up.
What am I charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at time of pick up?
We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. The amounts charged are set below:
Battery Charge | Fixed cost (inclusive of VAT) |
If you return the electric vehicle with 70% or more battery charge. | No Cost |
If you return the electric vehicle with between 11%-69% battery charge. | UKL 21.73 |
If you return the electric vehicle with 10% or less battery charge. | UKL 38.36 |
One Way Rentals
Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.
How much is the One Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between £20.00 and £70.00. If you want to pick up the vehicle in the UK Mainland and drop it off in another country, you can expect it to be between £700 and £4,000.
How do I get a One Way rental?
You can request a one-way rental when you book, or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.
How much will it cost if I did not request a One Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.
Rental Options
The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.
Customers with disabilities
I have a disability, do you offer adapted vehicles?
Yes, specially adapted vehicles are available at some of our rental locations. Please call the Reservations team for more information.
I have a disability, do you offer hand controls?
Yes, we offer hand controls which are suitable if you have good use of your upper body, including hands and fingers. Hand controls include a hand-operated brake, accelerator controls, a steering ball and panoramic mirrors are also available. If you need them, they're completely free of charge.
To use hand controls, you will need to book an automatic vehicle. Please give us at least 48 hours' notice if you hand controls or panoramic mirrors fitted to the vehicle. If you need them at shorter notice, please call the Reservations team.
Popular optional extras to rent
I have small children, do you offer child seats?
Yes, we offer baby, infant, child and full backed booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In the United Kingdom all children must normally use a child car seat until they're 12 years old or 135cm tall.
How much are your child seats?
The fee for renting a seat is £11.99 a day. If you rent the vehicle for more than 7 days, you'll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 28 days.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between £60.00 and £90.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I'm not familiar with the area; can I rent a GPS (satellite navigation system)?Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 per day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside of the United Kingdom you should check to see whether you can use our GPS as it will give you speed information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?
Travel Companion Tablet - This provides unlimited data per day, as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days.
If the Travel Companion Tablet is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. If any Travel Companion Tablet accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £2.00 to £10.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In many countries, including the United Kingdom, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in.
I'm intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.
Winter equipment to rent
I'm concerned about the road conditions, do you offer all-weather tyres?
No, unfortunately we do not offer all weather tyres at this time.
I'm going skiing, do you offer snow chains?
No, unfortunately we do not offer snow chains at this time.
I'm have brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.
I've left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I'm moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I'm moving items, do you rent trolleys?Yes, the fee for enting a sack trolley is £8.99 a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the sack trolley for the duration of your rental, up to 28 days.
Optional extras available to buy
I've left my USB charger behind, do you sell them?
No, unfortunately we do not sell USB charges at this time.
I've left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile charges at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car charges at this time.
I've left my iPhone 5 cable behind, do you sell them?
No, unfortunately we do not sell iPhone 5 cables at this time.
Travel Into Other Countries
What countries am I allowed to take the vehicle to?
You are only allowed to use the vehicle in the following countries:
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England
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Scotland
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Wales
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Northern Ireland
If you wish to drive the car from Northern Ireland into the Republic of Ireland, your rental will be subject to a cross border coverage fee of 26.86 UKL. This fee covers cross border vehicle retrieval in case of breakdown. Avis cars may not be taken outside Northern Ireland and the Republic of Ireland.
Can I buy a product to allow me to drive in other countries?
No. With effect from 14th July 2022 we have stopped selling continental cover, meaning that it's no longer possible to take our vehicles outside of the UK except to the Republic of Ireland. Information about the cost for this can be found on our website under continental cover.
SMS Policy
Opt-in
Avis Mobile Notifications is a standard rated subscription alert service providing time-sensitive mobile alerts and MMS to customers that include updates to the customer's current and upcoming rentals, and information about claims or inquiries relating to past rentals. By providing your phone number you agree to receive text messages, including text messages sent by an automatic telephone dialing system ("ATDS"), from us and our service partners regarding your rental. Messaging frequency varies based on customer journey. We will not use an ATDS to send you texts for marketing purposes unless we receive your prior express written consent. You are not required to provide consent in order to purchase any of our goods or services.
Opt-out
To Opt-Out of marketing text messages text "STOP" from your mobile device in response to a marketing text message. You can also manage your preferences to receive marketing text messages by updating your Avis profile at Avis.com. Simply select "No" from the SMS Notifications option in the communication preference section of your profile.
Help
To get help, text "HELP" in response to a text message or email custserv@avis.com or call 1-800-352-7900.
Carriers Supported (U.S. only)
AT&T, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular®, Metro PCS, ACS Wireless, All West Wireless, Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati Bell, Cricket Communications, Cellular One of East Central Illinois, Appalachian Wireless, Farmer's Mutual Telephone Company, General Communications, Golden State Cellular, PC Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita, nTelos, Revol, Silver Star PCS (Gold Star), Snake River PCS, South Central, Syringa, Thumb Cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless.
*T-Mobile is not liable for delayed or undelivered messages
Carriers Supported (Canada only)
Aliant Mobility, Bell Mobility, Eastlink, Fido, Mobilicity, MTS, NorthernTel Mobility, Public Mobile, Rogers Wireless, SaskTel Mobility, Telébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile
Complete Terms and Conditions & Privacy Policy:
Warranty
Avis will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
Privacy
We will only use your information to provide you the services you request and as set forth in our privacy notice which can be found at www.avis.com/privacy.
Fee
Avis does not charge a fee for text messaging service. Standard messaging and data rates may apply, we are not responsible for any charges from a person's service provider that may result from us providing this service. Avis assumes no responsibility for charges incurred by signing up for this text messaging service. Any text messaging fees that you incur will be billed on your individual mobile provider bill.
Towing
Towing is not permitted. Vehicles cannot be used to tow or push anything. A trailer hitch cannot be installed on the vehicles.
Travel Into Other Countries
Canada:
Vehicles may be driven into Canada with no restrictions. The rental counter must be notified at the time of the rental that you plan to drive into Canada so the location can provide a copy of the "Canadian Non-Resident Insurance Card" or you may download the card here (provided at no cost). Based on availability, one-way rentals may be allowed to some Canada cities.
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Mexico: Vehicles rented at this location are not allowed to travel into Mexico.
e-Tolls
E-TOLL COLLECTION DEVICE AVAILABILITY
TOLL PAYMENT TAG PASS
You are responsible for payment of all tolls incurred during the rental period. We offer an optional service called e-toll that allows customers to use electronic toll lanes on highways, bridges, tunnels and other tolled passages. All vehicles are pre-equipped to electronically process tolls. If you do not pay cash for tolls, you automatically opt into our e-toll service to which you agree to pay us or our toll program administrator with whom we will share your credit card/debit information for all tolls incurred during your rental and all related fees, charges and penalties. The e-toll fees may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.
E-TOLL SERVICE CONVENIENCE FEES
The convenience fee for e-Toll usage is $3.95 up to $5.95 USD for each day you use the E-Toll device and there is a maximum of $19.75 up to $29.75 USD per rental month, plus toll charges. There are NO service charges if e-Toll is NOT USED during the rental duration.
E-TOLL UNLIMITED
Available at participating locations in the following states: California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Rhode Island, Texas, Vermont, Washington and West Virginia.
If you use the unlimited E-Toll service, all cost of tolls and convenience Fees are included. For this service, you pay a flat fee of $10.99 up to $23.99 USD per each day of the rental period, regardless of whether or not you incur any tolls, or a flat fee of $54.95 up to $119.95 USD per week. E-toll unlimited must be purchased at the beginning of the rental.
OPTING OUT OF E-TOLL
If you do not choose e-toll unlimited at the time of rental, you may avoid the standard e-toll fees on any given day during the term of the rental if you ensure the transponder shield box is in the "closed" position and you pay cash for all tolls, use your own adequately funded, properly mounted and compatible electronic toll device to pay for all tolls, or pay the toll authority directly and follow the toll authority rules and requirements.
For more information on tolling, please visit avis.com/etoll or check at the time of rental.