Cash rentals are not allowed.

Collision Damage Waiver (CDW) is Optional
Depending on car group rented, customer is liable for an amount of 10000.00 EUR to 50000.00 EUR if Collision Damage Waiver (CDW) is not taken.  Purchase of CDW reduces liability to an amount between 1200.00 EUR and 4000.00 EUR depending on car group rented in the event of an accident or parking damage to the Avis vehicle.

Theft Protection (TP) is Optional
Depending on car group rented, customer is liable for an amount of 10000.00 EUR to 50000.00 EUR if Theft Protection (TP) is not taken.  Purchase of TP reduces liability to an amount between 1200.00 EUR and 4000.00 EUR depending on car group rented for theft of parts or all of the Avis vehicle.

Supercover is available with following extra prices on top of Basic cover:

A, B, C, L, I and N: EUR 15/day (inc. VAT)
D, K, O and P: EUR 18/day (inc. VAT)
M, F, G, H and E: EUR 21/day (inc. VAT)
J and vans: EUR 21/day (inc. VAT)

Supercover will be charged for max 10 days per month.
Supercover is a Protection package that includes Super Theft Protection waiver and Super Damage Waiver excess reduction products that reduces your excess to EUR 0 for cars and EUR 400 for vans.

Supercover Plus is available with following extra prices on top of Basic cover:
A, B, C, L, I and N: EUR 19/day (inc. VAT)
D, K, O and P: EUR 22/day (inc. VAT)
M, F, G, H and E: EUR 25/day (inc. VAT)
J and vans: EUR 25/day (inc. VAT)

Supercover Plus will be charged for max 10 days per month.
Supercover Plus is a Complete Protection package that includes Super Theft Protection waiver and Super Damage Waiver excess reduction products that reduces your excess to EUR 0 for cars and EUR 400 for vans, together with Roadside Assistance Plus.

Windscreen cover
This covers the windscreen cracks or rock chips. Windscreen cover can be added to your booking when you pick up your vehicle from rental location. Windscreen cover is not included to rentals in Finland.

Avis Finland accepts Avis Charge Cards, American Express, MasterCard and Visa. We do not accept cash, debit cards, Diners cards, Maestro cards, Visa Electron cards or any prepaid credit cards.

Pre-Authorisation / Security Deposit
You must give us a pre-authorisation on your payment card before we release the vehicle to you. A pre-authorisation holds money in your account.
The amount of the pre-authorisation is calculated based on:
(a) the estimated vehicle rental price, (b) plus the estimated price of all optional extras you've requested, (c) plus an amount to allow for any fuel you may use
If you have selected our Pay Now option, when booking, the sum you have paid will be deducted from the pre-authorisation value.

Not accepted

Debit cards are not accepted.

At the time of rental, the driver must present a valid drivers license in the drivers name from their country of residence.  License must have been held for a minimum of one year.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license.

An International Driving Permit (IDP) serves only as a translation of a driver's existing license, and by itself is not acceptable for vehicle rental.

Personal Accident Insurance (PAI) is optional and available for purchase at the time of rental.

Super Personal Accident Insurance (SPAI) - Not Available.

Personal Accident Insurance (PAI)

Provides coverage for the driver and the passengers of the vehicle in case of full or permanent disability and in case of death.

The sum payable is 16,819.00 EUR, if beneficiary is under the age of 16, the sum is reduced to half.

The customer must request conditions, rates and acceptance at the time of checkout.

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Customers with disabilities

I have a disability, do you offer adapted vehicles?
Yes, specially adapted vehicles are available at some of our rental locations. Please call the Reservations team for more information.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent

I have small children, do you offer child seats?
Yes, we offer baby, infant, and child seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 12 years old and weighing between 15 and 36 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In the Germany, all children must normally use a child car seat until they are 12 years old or 150 cm tall.
How much are your child seats?
The fee for renting a seat will depend on where you're renting but you can expect it to cost between EUR 13.00 and EUR 16.31 a day. If you rent the vehicle for more than 6 days, you'll only be charged for a maximum EUR 86.59 and get to use the seat for the duration of your rental, up to 28 days.
If the seat is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are based on the replacement value and based on experience, range between EUR 80.00 and EUR 200.00 plus the rental costs.
I am not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you're renting but you can expect it to cost between EUR 11.00 and EUR 13.80 a day. If you rent the vehicle for more than 14 days, you will only be charged for a maximum of 14 days and get to use the GPS for the duration of your rental, up to 28 days.

If the GPS is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are based on the replacement value and based on experience, range between 209.00 EUR and 260.00 EUR plus the rental costs.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. It is illegal in Germany. If you rent a GPS from us, it won't give you speed camera information.
Do you offer an audio tour guide service on your GPS?
Yes, it is available with the Travel Companion Full Version at selected stations.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Travel Companion Full Version at selected stations. Here you can connect to 5 devices with unlimited data usage and unlimited international calls. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. This terms and conditions have to be signed by yourself on the device at time of rental.
Please note: In many countries, including the Germany, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you are driving in.
How much does Travel Companion Full version cost?
The fee for hiring Travel Companion Full version will depend on where you're renting but you can expect it to be between EUR 13.80 and EUR 16.80 a day. If you rent the vehicle for more than 14 days, you'll only be charged for a maximum of 14 days and get to use the Travel Companion Full Version (TCT) for the duration of your rental, up to 28 days.
If the mobile Travel Companion device is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are based on the replacement value and based on experience, amount to EUR 260.00 plus the rental costs.
If any mobile accessories are damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement. The costs of this are expected to range between EUR 10.00 and EUR 150.00 plus the rental costs.
I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.

Winter equipment to rent

I am concerned about the road conditions, do you offer all-weather tyres?
Yes, if the rental location you are hiring from is in an area where it’s illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
We can also supply all-weather tyres for a fee. This will depend on where you’re renting but you can expect it to be between 15 EUR and 18,70 EUR a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the all-weather tyres for the duration of your rental, up to 28 days.

During winter season (15 November to 15 March), our rental vehicles in germany are equipped with winter tyres. The fee for this is already included in the rental price (deviations possible for business customers).
If any all-weather tyre is damaged, lost or stolen, and if you are responsible for that, you will have to pay for a replacement pair. The costs of this are based on the replacement value and based on experience, amount to EUR 150.00 and EUR 400.00 plus the rental costs.
In the event that your rental does not already contain all-weather tyres and you want to have these tyres, please notify us at least 24 hours in advance. If you need them at shorter notice, please call the Reservations team.
Please give us at least 24 hours notice if your rental does not automatically include all-weather tyres and you want to hire them. If you need them at shorter notice, please call the Reservations team.
Not sure if you need all-weather tyres? Please ask a member of our team.
I am going skiing, do you offer snow chains?
Yes, if the rental location you are hiring from is in an area where it is illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains and the fee will be included in your rental fee. You can ask not to have these but we recommend that you take either snow chains or all-weather tyres at these locations.
Snow chains are also available in some other rental locations. The fee for snow chains depends on where you are renting but you can expect it to be between 72.00 EUR and 90.35 EUR a rental.
If any snow chain is damaged, lost or stolen, you will have to pay for a replacement pair. The costs of this are based on the replacement value and based on experience, rate between 69 EUR and 100 EUR plus rental costs.
We can not fit snow chains for you, and we can not arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.
I have brought my own skis with me, do you rent ski racks?
Yes, some rental locations offer ski

International journeys outside Germany are permitted for certain countries but generally require prior approval by Avis.
If approved by Avis, a Cross Border Fee (CBF) is payable. This amounts to Euro 9.41 per day, and maximum Euro 43.92 per rental.
If approval has been given, the following provisions shall apply:

What countries am I allowed to take the vehicle to?

You are only allowed to use the vehicle in the following countries: Austria, Andorra, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, France, Finland, Liechtenstein, Great Britain, Hungary, Croatia, Italy, Ireland, Luxemburg, Monaco, Norway, Netherlands, Portugal, Poland, San Marino, Sweden, Slovakia, Slovenia.

Entries into Italy (I), Czech Republic (CZ), Croatia (HR), France (F), Hungary (H), Poland (PL), Slovakia (SK) and Slovenia (SLO) are not allowed for vehicles of car group F.
Porsche vehicles may be driven in Germany (D), Austria (A) and Switzerland (CH) only.
It is prohibited driving our vehicles into Albania (AL), Azerbaijan (AZ), Bulgaria (BG), Bosnia and Herzegovina (BIH), Belarus (BY), Cyprus (CY), Estonia (EST), Georgia (GE), Greece (GR), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Malta (M), Macedonia (MK), Moldavia (MD), Montenegro (MNE), Romania (RO), Russia (RUS), Serbia (SRB), Turkey (TR), Ukraine (UA) and any country outside continental Europe.
Nor is it permitted to use our vehicles on the Balearic Islands, Canaries, Corsica, Crete, Sardinia

Any infringement of or non-compliance with any of the above provisions shall entitle Avis to terminate the rental agreement without notice or to withdraw from the rental agreement. Claims for compensation by the renter are excluded in such a case. Avis's entitlement to compensation for any damage incurred as a result of the violation of any of the above provisions shall remain unaffected.

Can I buy a product to allow me to drive in other countries?

No, regrettably, we do not offer any products which enable you to drive in other countries.

Please note entries into France (F), Italy (I), Czech Republic (CZ), Croatia (HR), Hungary (H), Poland (PL), Slovakia (SK) and Slovenia (SLO) are not allowed for vehicles of car group F. 

Check cross border availability from our Reservation Center and remember to mention the border cross for the Damage and Theft Protections to apply. Border crossing is allowed only to Norway, Sweden and Denmark. Border crossing fee is EUR 75 (incl. Tax).
Contact our reservation center with your cross border request at least 7 days before departure.

Fixed Value Voucher Rentals: Customer must present an Avis honored charge card, in addition to the voucher, at time of rental.  This is required to cover any additional charges.