CAR RENTAL Aeroport Habib Bourguiba (MIR)

Damage
What products reduce the amount I have to pay if the vehicle is damaged during the rental?
Since you benefit of the additional protection CDW, and in the event of a responsible accident, you only pay the excess amount according to damage assessment, this additional protection does not cover broken windows, tires and accessories, key and vehicle documents, which you pay in addition to the excess in case of damage.
How much is the excess?
This is stated on your rental agreement, and also in your booking confirmation email. The amount is between TUD 2942.00 and TUD 10084.00. You can reduce the excess even further by buying an excess reduction product. This also reduces the administration fee.
How do I get Damage Waiver?
Damage Waiver is provided with the vehicle as standard. it will be stated on your rental agreement and in your booking confirmation email.
Is there an excess reduction product available to reduce my excess further?
Yes, Super Damage Waiver (SCDW) is an excess reduction product which reduces your excess to 50%. 
Will I need to pay if the windscreen or any other window is damaged?
Yes, you will pay for any extra damage for windscreen and window
What happens if I damage any optional extras, I rent from you?
If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee. 

Are there any times when the excess would not apply?Yes, the amount you pay will not be reduced if damage was caused by - or as a result of:

• You must drive with caution & in accordance with the highway code & other regulations
• The car should not be used out side the roadways for transportation for a fee or for derive learning
• You should not be driven by anyone under the influence of liquor or narcotics.

Theft

What products reduce the amount I have to pay if the vehicle is lost or stolen during the rental?
You have Theft Protection waiver (TP) and if the vehicle is stolen (and not a parts from the car) the amount you have to pay will be the total excess and vehicle papers and keys if not returned.
You must report the theft to the Police within 24 hours of the theft, return the vehicle keys and papers
Any negligence or violation of the conditions will entail the responsibility of the driver who will pay the total price of the vehicle according to the purchase price.
How much is the excess?
This is stated on your rental agreement, and also in your booking confirmation email. The amount is between TUD 2942.00 and TUD 10084.00.
How do I get Theft Protection waiver?
Theft Protection waiver is provided with the vehicle as standard. it will be stated on your rental agreement and in your booking confirmation email.
What happens if I lose any optional extra I rent from you or if they are stolen?
If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee.

Are there any times when the excess would not apply?
Yes, the amount you pay will not be reduced if the loss or theft was caused by - or as a result of:

• Keys being left in the vehicle
• Keys being lost or stolen
• Using the vehicle in breach of the contract

Damage to people and their property

What do I have to pay if I injure someone whilst driving?
Third Party Liability (TPL) cover unlimited is provided with the vehicle as standard. This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will not have to pay any of their costs. You must report the accident to the Police
Third Party Liability does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle.
Are there any times when third party liability cover would not apply?
If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by:

• By you breaking the contract (for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance),
• By you breaking the law
• As a result of your negligence or recklessness.

What products cover the passengers inside the vehicle?
Passenger additional Insurance (PAI) covers the passengers inside the car in the event of an accident.

Third party protection products

I have bought a protection product from an external provider, can I use it?
If you decide to buy cover from someone else, you will have to pay our full costs - then you'll need to make a claim with the external provider to get your money back. It is your responsibility to ensure you understand the terms of any cover you buy from an external provider and for any claim you make. We are unable to help you with your claim.