- Forgot username?
- Forgot password?
- Not You?
- Need an account? Create one now
- If you already have a 6 digit Wizard number, Go Here!
VERIFICATION CODE OPTION
VERIFICATION CODE VIA SMS
VERIFICATION CODE VIA EMAIL
For added security, we will send you a verification code to verify your identity.
Please choose a way to receive your verification code.
Receive by Text:
{{vm.securityAssessmentSummary.otpTokenverifiers.phoneNumber.value}}

Receive by Email:
{{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}
VERIFICATION CODE
Choose Verification Method
ACCOUNT LOCKED
Sorry, the maximum number of attempts has been reached. For your security your account has been locked.
To activate your account, click on the link we sent to your email at {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}
EMAIL SENT
Email to reactivate your account sent.
PASSWORD EXPIRED
RESET PASSWORD
Please check your Junk E-mail folder just in case the email was delivered there instead of your inbox. For further queries use the Worldwide Phone Number List to find your Avis Customer Service telephone number.
RESET PASSWORD
Enable Location
Location services must be enabled to choose your car. Please check your browser's setting.
5-STAR SAFETY
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
STAY IN COMPLIANCE WITH YOUR COMPANY POLICY
Thank You
Great. Thanks for letting us know
You may be subject to further employment verification at time of rental.
You can always add a new discount code if you have one.
Can You Smoke in a Rental Car? Can You Smoke in a Rental Car?
Can I smoke in a rental car?No, smoking is not allowed in rental cars. Avis maintains a fleet of 100 percent smoke-free vehicles in the US. We began this non-smoking policy on October 1, 2009, to ensure that all our customers drive in a comfortable, clean car. A cleaning fee of up to $450 may be applied to the cost of a rental, should this non-smoking policy be violated. |
Why does Avis have a smoke-free fleet policy?
Tobacco smoke leaves a residue on fabrics, fibers, and surfaces of vehicles and emits odors that many people find unpleasant. This policy is designed to ensure we are enhancing the comfort of our customers, a top priority at Avis.
When a vehicle must be cleaned of tobacco smoke odor and residue, all surfaces must be treated and cleaned. This takes considerable time and requires the vehicle to be removed from the rental fleet until odor-free. The cleaning fee of up to $450 for vehicles with evidence of smoking is intended to help cover the cleaning costs and the lost revenue from a vehicle being temporarily unavailable for rental.
What is the non-smoking inspection process?
We are committed to providing our customers with vehicles that are 100 percent smoke-free, so all vehicles undergo an inspection after they are returned to the Avis fleet.
In most cases, the Return Agent will inspect the vehicle at the time of vehicle return in the vehicle return area. If the Return Agent finds evidence that the car has been smoked in and/or it smells of smoke, photos will be taken and the customer will be informed of this finding and that they may be assessed a cleaning fee of up to $450. The customer will then be given their receipt as per standard procedure.
Later on, a location manager will inspect the vehicle to validate the findings of the Return Agent to determine if a cleaning fee is to be assessed. If so, the customer is notified in writing that the fee has been charged to the credit card we have on file.
Under certain circumstances, the Return Agent may be unable to notify the customer of the possible assessment of the fee at the time of vehicle return. Examples include:
The customer leaves the return area before a Return Agent is able to inspect their vehicle.
A Return Agent is unable or unavailable to inspect the car thoroughly at time of vehicle return; the inspection is then conducted by trained staff at our service island at a later point in time.
The vehicle is returned after hours when no Return Agent is available to inspect the vehicle.
When the vehicle can only be inspected after the customer has left our facility and is found to require smoke-related cleaning, the customer is notified via mail that the fee has been charged to their credit card.
What can customers do to ensure that they will not be charged a cleaning fee?
To avoid a cleaning fee, do not smoke or vape inside your Avis rental car.
Rental vehicles should be thoroughly inspected by the customer prior to leaving the rental location. Customers should check the car for body or interior damage, soil or dirt, and to ensure that it is smoke-free.
If at the time of vehicle checkout, the vehicle is not to the customer's satisfaction, we recommend that the customer go to the rental counter and speak with an agent before leaving our facility. The customer will be provided with another vehicle, if one is available, and no fees of any kind will be assessed.
What if my car does not have a no-smoking policy sticker on it?
Smoking is not allowed in any Avis car rental. To avoid paying the fee, customers should refrain from smoking in or near the vehicle at all times.
Benefits of a Smoke-Free Rental Car Fleet
You get many advantages by choosing a rental car where smoking is not allowed. And with an entire fleet of smoke-free vehicles, Avis ensures that all our customers enjoy the following benefits:
Fast service
More cars available
No secondhand smoke smell
Comfortable cars
No need to request a non-smoking vehicle
Less cleaning before drop-off
It takes longer to clean a car with smoke smells and residue. We can serve you better when we spend less time cleaning up cars that have been smoked in.
Any cars that have to be cleaned because of smoking are temporarily unavailable to renters. A smoke-free fleet means more vehicles for you to choose from when you arrive to pick up your rental.
Odors from cigarettes and vape pens can linger because they seep into fabrics. Avis has committed to a smoke-free fleet to ensure that none of our customers spend time in a rental car with an unpleasant smoke smell.
You want your rental car to be a pleasure to drive. Any evidence of smoking can take away from that experience. Avis keeps our cars smoke-free to ensure that you always enjoy your time in our rental cars.
If you are a non-smoker, you don’t have to worry about getting a rental car that smells like cigarette smoke. A smoke-free Avis fleet means you’ll always be driving a clean, odor-free car when you rent from us.
If you’ve ever tried to remove smoke smells or residue, you know it’s a tedious process. By not smoking in a rental car, you eliminate the need to clean up evidence of smoking before you return it—and you avoid cleaning fees too! Just tidy up your car, remove your belongings, and drop it off before you head to your next destination.
Can I smoke in a rental car?No, smoking is not allowed in rental cars. Avis maintains a fleet of 100 percent smoke-free vehicles in the US. We began this non-smoking policy on October 1, 2009, to ensure that all our customers drive in a comfortable, clean car. A cleaning fee of up to $450 may be applied to the cost of a rental, should this non-smoking policy be violated. |
Why does Avis have a smoke-free fleet policy?
Tobacco smoke leaves a residue on fabrics, fibers, and surfaces of vehicles and emits odors that many people find unpleasant. This policy is designed to ensure we are enhancing the comfort of our customers, a top priority at Avis.
When a vehicle must be cleaned of tobacco smoke odor and residue, all surfaces must be treated and cleaned. This takes considerable time and requires the vehicle to be removed from the rental fleet until odor-free. The cleaning fee of up to $450 for vehicles with evidence of smoking is intended to help cover the cleaning costs and the lost revenue from a vehicle being temporarily unavailable for rental.
What is the non-smoking inspection process?
We are committed to providing our customers with vehicles that are 100 percent smoke-free, so all vehicles undergo an inspection after they are returned to the Avis fleet.
In most cases, the Return Agent will inspect the vehicle at the time of vehicle return in the vehicle return area. If the Return Agent finds evidence that the car has been smoked in and/or it smells of smoke, photos will be taken and the customer will be informed of this finding and that they may be assessed a cleaning fee of up to $450. The customer will then be given their receipt as per standard procedure.
Later on, a location manager will inspect the vehicle to validate the findings of the Return Agent to determine if a cleaning fee is to be assessed. If so, the customer is notified in writing that the fee has been charged to the credit card we have on file.
Under certain circumstances, the Return Agent may be unable to notify the customer of the possible assessment of the fee at the time of vehicle return. Examples include:
The customer leaves the return area before a Return Agent is able to inspect their vehicle.
A Return Agent is unable or unavailable to inspect the car thoroughly at time of vehicle return; the inspection is then conducted by trained staff at our service island at a later point in time.
The vehicle is returned after hours when no Return Agent is available to inspect the vehicle.
When the vehicle can only be inspected after the customer has left our facility and is found to require smoke-related cleaning, the customer is notified via mail that the fee has been charged to their credit card.
What can customers do to ensure that they will not be charged a cleaning fee?
To avoid a cleaning fee, do not smoke or vape inside your Avis rental car.
Rental vehicles should be thoroughly inspected by the customer prior to leaving the rental location. Customers should check the car for body or interior damage, soil or dirt, and to ensure that it is smoke-free.
If at the time of vehicle checkout, the vehicle is not to the customer's satisfaction, we recommend that the customer go to the rental counter and speak with an agent before leaving our facility. The customer will be provided with another vehicle, if one is available, and no fees of any kind will be assessed.
What if my car does not have a no-smoking policy sticker on it?
Smoking is not allowed in any Avis car rental. To avoid paying the fee, customers should refrain from smoking in or near the vehicle at all times.
Benefits of a Smoke-Free Rental Car Fleet
You get many advantages by choosing a rental car where smoking is not allowed. And with an entire fleet of smoke-free vehicles, Avis ensures that all our customers enjoy the following benefits:
Fast service
More cars available
No secondhand smoke smell
Comfortable cars
No need to request a non-smoking vehicle
Less cleaning before drop-off
It takes longer to clean a car with smoke smells and residue. We can serve you better when we spend less time cleaning up cars that have been smoked in.
Any cars that have to be cleaned because of smoking are temporarily unavailable to renters. A smoke-free fleet means more vehicles for you to choose from when you arrive to pick up your rental.
Odors from cigarettes and vape pens can linger because they seep into fabrics. Avis has committed to a smoke-free fleet to ensure that none of our customers spend time in a rental car with an unpleasant smoke smell.
You want your rental car to be a pleasure to drive. Any evidence of smoking can take away from that experience. Avis keeps our cars smoke-free to ensure that you always enjoy your time in our rental cars.
If you are a non-smoker, you don’t have to worry about getting a rental car that smells like cigarette smoke. A smoke-free Avis fleet means you’ll always be driving a clean, odor-free car when you rent from us.
If you’ve ever tried to remove smoke smells or residue, you know it’s a tedious process. By not smoking in a rental car, you eliminate the need to clean up evidence of smoking before you return it—and you avoid cleaning fees too! Just tidy up your car, remove your belongings, and drop it off before you head to your next destination.
Connection Failed or Some Error occurred.
Build #:
Revision #:
Build Date: