Rental Car Return FAQs
How strict are rental car return times?
Rental car return times are based on a 24-hour window. If you aren’t able to return your rental car within the window, you will be charged an hourly rate that is calculated as three-fourths of the daily rate, plus $0.01 for daily and weekend rates. Weekly rates are calculated as one-half the daily rate, plus $0.01 for weekly rates.
Can you return a rental car after hours?
Many Avis locations offer convenient services like after-hours drop-off. For example, most Avis airport locations will stay open for customers who have experienced a flight delay or have made advanced reservations. Check with your specific Avis location to find out if they provide after-hours rental car return services.
Can you return a rental car on a Sunday?
Avis strives to offer flexible hours at every location across the country. Still, rental car return hours do vary depending on the location. If you’d like to return a car on a Sunday, check with the specific return location to confirm their hours.
Is there a penalty for returning a rental car early?
Any alterations to your initial rental car reservation could result in a different or higher rental rate. It’s best to contact your specific Avis return location to ask about their policy.
Is there a grace period for returning a rental car?
Most rental car reservations are based on a daily, 24-hour rate. If a rental car is returned beyond the 24-hour period, the renter will be charged an additional hourly rate. Make sure to return your vehicle on time to avoid extra fees.
What happens if you damage a rental car?
The renter of the vehicle is held responsible for any damage to a rental car, including theft, vandalism, natural disaster, and more.
If your rental car is damaged, always make sure to contact the police right away. Then complete the following steps:
Fill out an Avis Accident/Incident Report
Contact Avis Roadside Assist at 800-354-2847
Call your auto insurance company to create a claim
Check with your credit card company to see if their collision program offers coverage
What is considered rental car damage?
There are many types of incidences that are considered rental car damage, including but not limited to: