Rental Locations and Vehicles,
Avis is Smoke-Free!

As of October 1, 2009, all vehicles in our U.S. fleet are designated as non-smoking cars. A Cleaning Fee of up to $250 may be applied to the cost of a rental, should this policy be violated. See Press Release

(Click a question to view non-smoking FAQs)

Why are you enacting this new policy?

What is the new "inspection process?" How do you determine that a customer smoked in the vehicle?

When do you do this inspection? When is the customer notified?

What can customers do to ensure that they will not be charged a cleaning fee?

What if my car does not have a no-smoking policy sticker on it?


Avis does not have a strict pet policy, but please be sure to return your rental car in clean condition and free of pet hair, etc. to avoid cleaning fees.

One-Way Rentals:

Avis offers convenient one-way rentals at attractive rates. Pick up a car at one location and return it to another. Car type and availability vary by participating locations, and a drop-off charge may apply on certain rates.

Border Crossings:

Taking a car across a state border is generally not a problem. However, it's always best to inquire about any restrictions or fees that may apply if dropping the car at a different location. Inquire either at the location or simply contact us.

Into Canada:

  • With advance arrangement and consent from Avis, certain cars may be rented from the United States and driven into Canada by U.S. residents. A Canadian non-resident insurance card may be required and is available at the Avis rental location. Please call 800-230-4898 for more information.

Into Mexico:

  • Driving U.S.-owned cars into Mexico is always prohibited.
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