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Meilleur tarif garanti
Créez ou connectez-vous à votre compte Budget.com pour obtenir le meilleur taux.
Exceptions:
- Les tarifs de location de voitures d’autres sociétés de location de voitures (y compris, mais sans s’y limiter, Avis, National Enterprise, Alamo, Sixt, Dollar, Payless, etc.) ne sont pas admissibles.
- Les tarifs obtenus par l’utilisation de remises, de coupons, d’offres de surclassement, de tarifs pré-négociés (par exemple, locations de groupe, gouvernementales, d’entreprise, de voyages, de remplacement d’assurance) ou de tarifs similaires ne sont pas admissibles.
- La location de voiture incluse dans le cadre d’un forfait (p. ex., billet d’avion + hôtel + location de voiture, hôtel + location de voiture, billet d’avion + location de voiture) n’est pas admissible.
- Les tarifs de location de voiture trouvés sur un site Web d’enchères ou de vente en gros qui n’affichent le nom de la société de location de voitures qu’après l’achat ne sont pas admissibles.
- Les tarifs de location de voiture obtenus à partir d’un site Web qui nécessite une connexion de membre pour obtenir le tarif ne sont pas admissibles
Journée gratuite gagnée le 3ème jour Minimum
Offre d’une journée gratuite des frais journaliers de temps et de kilométrage sur une voiture intermédiaire (groupe C) à quatre portes pleine grandeur (groupe E). Les taxes, les frais de recouvrement de concession, les frais d’installation du client (10 $/contrat en CA) et les frais de carburant sont en sus. Des articles optionnels tels que LDW et d’autres suppléments peuvent s’appliquer et sont en sus. Offre valable sur une location d’au moins trois jours. Le locataire est responsable de tout temps supplémentaire et des frais de kilométrage sur une journée. Le coupon ne peut pas être utilisé pour les locations en aller simple. Un coupon par location. L’offre n’est pas cumulable avec d’autres coupons, promotions ou offres. Coupon valable dans les succursales Budget situées aux États-Unis contigus (à l’exception de la région métropolitaine de New York). Des vacances et d’autres périodes d’interdiction peuvent s’appliquer. Si une location commence pendant une période d’interdiction, l’ensemble de la location est bloqué et n’est pas admissible à l’utilisation du coupon. Une réservation à l’avance est requise. Le client doit fournir le numéro de profil associé au coupon.La réservation doit être annulée avant la date de location, sinon le coupon sera utilisé. L’offre est soumise à la disponibilité du véhicule au moment de la réservation et peut ne pas être disponible sur certains tarifs à certains moments. Pour les réservations effectuées le Budget.com, la journée gratuite sera appliquée au moment de la location. Budget se réserve le droit de modifier les conditions générales et l’utilisation des coupons. Budget se réserve le droit de refuser ou d’expirer des coupons à tout moment sans préavis. Les coupons ne peuvent pas être appliqués aux locations terminées. Renter must meet Budget age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old. Rental must begin on or before 12/31/23.
FREE UPGRADE
One car class upgrade subject to availability on compact through full-size four-door car booking.
VERIFICATION CODE OPTION
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5-STAR SAFETY
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
STAY IN COMPLIANCE WITH YOUR COMPANY POLICY
Thank You
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You may be subject to further employment verification at time of rental.
You can always add a new discount code if you have one.
Meilleur tarif garanti
Créez ou connectez-vous à votre compte Avis.com pour obtenir le meilleur tarif.
Exceptions :
- Les tarifs de location de voitures d'autres sociétés de location de voitures (y compris, mais sans s'y limiter, Avis, National, Enterprise, Alamo, Sixt, Dollar, Payless, etc.) ne sont pas admissibles. .
- Les tarifs obtenus grâce à l'utilisation de réductions, de coupons, d'offres de surclassement, de tarifs pré-négociés (par exemple, tarifs de groupe, gouvernementaux, d'entreprise, de tourisme, de remplacement d'assurance) ou similaires ne sont pas admissibles.
- La location de voiture incluse dans le tarif d'un forfait (par exemple, billet d'avion + hôtel + location de voiture, hôtel + location de voiture, billet d'avion + location de voiture) n'est pas éligible.
- Les tarifs de location de voiture trouvés lors d'une vente aux enchères ou Les sites Web de vente en gros qui n'affichent le nom de l'entreprise de location de voitures qu'après l'achat ne sont pas admissibles.
- Les tarifs de location de voitures obtenus à partir d'un site Web qui nécessite une commande de connexion de membre pour obtenir le tarif ne sont pas admissibles.< /li>
Journée gratuite gagnée le 3ème jour minimum
Offre d'une journée sans frais journaliers de temps et de kilométrage sur une voiture intermédiaire (groupe C) jusqu'à une voiture pleine grandeur quatre portes (groupe E). Les taxes, les frais de récupération de concession, les frais d'installation du client (10 $/contrat en CA) et les frais de carburant sont en sus. Des éléments facultatifs tels que le LDW et d’autres suppléments peuvent s’appliquer et sont en sus. Offre valable sur location minimum de trois jours. Le locataire est responsable de tous les frais de temps et de kilométrage supplémentaires sur une journée. Le coupon ne peut pas être utilisé pour les locations aller simple. Un coupon par location. L'offre ne peut être utilisée conjointement avec aucun autre coupon, promotion ou offre. Coupon valable dans les succursales Avis des États-Unis contigus (à l'exclusion de la région métropolitaine de New York). Des vacances et d’autres périodes d’interdiction peuvent s’appliquer. Si une location commence pendant une période d'interdiction, la totalité de la location est interdite et ne donne pas droit à l'utilisation du coupon. Une réservation préalable est requise. Le client doit fournir le numéro de profil associé au coupon. La réservation doit être annulée avant la date de location, sinon le coupon sera utilisé. Offre soumise à la disponibilité du véhicule au moment de la réservation et peut ne pas être disponible sur certains tarifs à certains moments. Pour les réservations effectuées sur Avis.com, la journée gratuite sera appliquée au moment de la location. Avis se réserve le droit de modifier les termes et conditions et l'utilisation des coupons. Avis se réserve le droit de refuser ou d'expirer les coupons à tout moment sans notification préalable. Les coupons ne peuvent pas être appliqués aux locations terminées. Le locataire doit répondre aux exigences d'Avis en matière d'âge, de conducteur et de crédit. L'âge minimum peut varier selon l'emplacement. Un supplément journalier supplémentaire peut s'appliquer pour les locataires de moins de 25 ans. La location doit commencer au plus tard le 31/12/24.
Louer une voiture at Lake Havasu City Airport (HII)
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Votre code tarifaire ne peut être utilisé pour cette réservation pour la ou les raisons suivantes :
- Pour ce code tarifaire, la location doit être d'au moins 5 jours.
Âge
Le fait de nous indiquer votre âge nous permet de vous fournir une meilleure estimation de votre location. Des restrictions et des frais peuvent s'appliquer pour les conducteurs qui n'ont pas l'âge minimum requis.
Pays
Le fait de nous indiquer votre pays nous permet de vous fournir une meilleure estimation de votre location.
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Avez-vous un code de réduction?
Sélectionnez l'option Code de réduction pour saisir un numéro de rabais universel Avis (AWD), un code de coupon ou un code tarifaire.
Nous sommes désolés, le programme Avis Preferred Points ne peut être jumelé avec des offres ou réductions additionnelles. Une seule offre peut être appliquée par réservation. Si vous souhaitez utiliser vos Preferred Points pour cette réservation, veuillez supprimer votre code de bon.
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Lake Havasu City Airport (HII)
Adresse :
5600 North Highway 95,
Lake Havasu City,
AZ,
Arizona,
86404,
U S A
Téléphone :
(1) 928-764-3001
Location Type:
Corporate
Heures d'exploitation :
Sun 9:00 AM - 12:00 PM; Mon - Fri 8:00 AM - 4:00 PM; Sat 9:00 AM - 1:00 PM
Holiday Hours:
2024
MEMORIAL DAY
May
27
08:00AM - 12:00PM
INDEPENDENCE DY
July
4
closed
LABOR DAY
September
2
08:00AM - 12:00PM
THANKSGVNG HLDY
November
27
08:00AM - 12:00PM
THANKSGIVING
November
28
closed
CHRISTMAS EVE
December
24
08:00AM - 12:00PM
CHRISTMAS
December
25
closed
NEW YEARS EVE
December
31
08:00AM - 12:00PM
2025
NEW YEARS DAY
January
1
closed
Pick-up Service Available
Pour utiliser notre service de prise en charge gratuit, appelez une succursale de location directement au numéro de téléphone de la succursale indiqué sur votre confirmation de réservation. Les politiques du service de prise en charge (heures de disponibilité, distance permise, etc.) varient selon la succursale, il est donc important de téléphoner à la succursale pour prendre les dispositions nécessaires au moins 24 heures avant votre heure de prise en charge du véhicule souhaitée. Lorsque vous téléphonez à la succursale, soyez prêt à fournir tous les renseignements nécessaires, dont l’adresse précise, l’heure exacte de la prise en charge et un numéro de téléphone où nous pouvons vous joindre à ce moment-là.
Veuillez noter qu'une succursale Avis hors aéroport ne peut pas aller vous chercher à un aéroport qui a une succursale Avis. Dans ce cas, vous devez louer votre voiture à la succursale de l’aéroport ou utiliser votre propre moyen de transport vers la succursale hors aéroport où vous préférez louer votre véhicule.
AUTRES LOCATAIRES : L'aéroport est situé au nord de la ville sur Hwy 95 de l'autre côté du centre commercial The Shops à Lake Havasu. Suivre les panneaux de l'aéroport « Arrivée » ou « Récupération des bagages ». Ils conduisent à l'entrée de la zone de récupération des bagages.
REMARQUE : Un véhicule stationné lorsque cette succursale est fermée sera vérifié lorsque la succursale ouvrira le jour ouvrable suivant. Le client est responsable du véhicule et des frais de location supplémentaires jusqu'à ce que le contrat prenne fin le jour ouvrable suivant.
Pick-up Service Available
Pour utiliser notre service de prise en charge gratuit, appelez une succursale de location directement au numéro de téléphone de la succursale indiqué sur votre confirmation de réservation. Les politiques du service de prise en charge (heures de disponibilité, distance permise, etc.) varient selon la succursale, il est donc important de téléphoner à la succursale pour prendre les dispositions nécessaires au moins 24 heures avant votre heure de prise en charge du véhicule souhaitée. Lorsque vous téléphonez à la succursale, soyez prêt à fournir tous les renseignements nécessaires, dont l’adresse précise, l’heure exacte de la prise en charge et un numéro de téléphone où nous pouvons vous joindre à ce moment-là.
Veuillez noter qu'une succursale Avis hors aéroport ne peut pas aller vous chercher à un aéroport qui a une succursale Avis. Dans ce cas, vous devez louer votre voiture à la succursale de l’aéroport ou utiliser votre propre moyen de transport vers la succursale hors aéroport où vous préférez louer votre véhicule.
Modalités et conditions
TEST Doc April 20
Optional Coverages
Acceptance of the Loss Damage Waiver relieves the renter and authorized additional drivers of responsibility for loss of, or damage to the Avis car, when they comply with the terms and conditions listed on the rental document jacket. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and optional services. LDW and optional services must be signed for at the rental counter.
LDW is taxable.
If LDW is not accepted, the customer is financially responsible for the full value of:
- Accident damage
- Glass damage
- Stolen items (radio, battery, etc.)
- Vandalism
- Theft of the car
Exceptions:
In Wisconsin, if LDW is not accepted, the renter is liable for all loss or damage to the Avis car due to an accident or reckless, wanton behavior.
In Illinois, if LDW is not accepted, the customer is financially responsible for up to the full value of the vehicle.
In cases of theft not due to the customer’s negligence, the customer liability would vary based on the vehicle group rented, ranging from $5,000 to $40,000.
If the theft occurs due to the customer’s negligence or complicity, the customer is financially responsible for up to the full value of the vehicle.
Canceling LDW
Once LDW has been purchased, it must remain on the contract. The customer has the option to return the car & close the rental agreement; however, this could change the rate for the rental agreement and a different, possibly higher, rate could apply for a new rental.
Exceptions:
Customers who rent in New York and purchase LDW in New York can decide to cancel this service at no charge, within specific guidelines:
- Rental must be 2 days or more.
- The cancellation must be within the first 24 hours of the rental.
- The actual renter must take the car to an Avis location for inspection & must sign a cancellation notice.
Loss of Use
The customer may also be responsible for reimbursing Avis for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss of Use).
Global insurance coverages are always subject to change. Please verify at time of rental.
Credit Card Policies
Avis accepts most major credit cards as credit identification at the time of rental. The renter's name must be on the credit card.
Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club Int'l, Discover, China UnionPay, JCB, MasterCard, and Visa. Some locations may not accept each of the referenced cards.
Avis may request an authorization hold against your account for the estimated rental charges of the rental, but reserves the right in its sole discretion to request an extra value to be based on certain factors as we deem appropriate:
- Most rentals may require an authorization hold of the estimated rental charges plus $200.00 USD.
- If you have prepaid the rental, the hold amount will be $250.00 USD.
While this hold is in place, the funds will not be available for your use. When the rental is over, we will process the reversal, but the bank may take time to post it back to the account.
Note: Prepaid credit cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid credit cards are accepted at time of return only, if we can obtain full authorization from the card bank for the total charges due.
Debit Card Policies
Participating locations will accept a Debit card, however, it must have an accepted bank processing logo (Visa, MasterCard, AMEX, Discover, etc) at the time of rental if you are at least 25 years of age with the following requirements:
- The name of the renter must be on the debit card.
- A debit card is accepted as credit identification for Economy cars, Compact cars, Intermediate cars, Standard cars, Full-Size cars, Intermediate SUV's, or Standard SUV's. The rental of any other vehicle category will require a major credit card.
- At airport locations, you will be required to show proof of a return airline flight that corresponds with your rental.
- You will be subject to a credit check to determine and ensure credit worthiness before releasing the car to you. If your credit file is frozen with Equifax, you will be required to lift the restriction prior to your rental. Lifting the restriction does not guarantee that you will be able to rent a vehicle as you will still be subject to a credit check.
Avis may request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole discretion, to request an extra value to be based on certain factors as we deem appropriate:
- Most rentals may require an authorization hold of the estimated rental charges plus $200 USD.
- Rentals of 4 days or more may require an authorization hold of the estimated rental charges plus $300 USD.
- If you have prepaid the rental with a debit card, the hold is $250.00 USD.
THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. When the rental is over we will process the reversal but the bank may take time to post it back to the account. If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges. Avis is not responsible for any returned checks or over-drafts based on this policy.
Positive identification in addition to your driver's license may be required.
Note: Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.
Drivers License
At time of pick-up, driver must present a valid, U.S.-issued driver's license and credit card (or debit card at participating locations) in the driver's name. If the driver's license is not issued in the U.S., you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.
Public Liability and Property Damage
Information not available at this time, please check at time of rental.
Information not available at this time, please check at time of rental.
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Additional Driver Policy
All additional drivers must be at least 25 years of age. The following are exempt from the additional driver fee but must meet all other driver requirements: the renter's employer or fellow employee when on company business and renting under a corporate account; the renter's spouse or domestic partner; the companion driver of a renter with a disability who has completed the non-licensed renter form; for insurance replacement rentals, company employees or family members who are designated on the insurance policy. All other additional drivers must complete and sign an additional driver form and present valid credit identification. A maximum of two additional drivers may complete a form.
For all US states other than NV and NY, the additional driver fee is $13 per day per driver with a maximum charge of $65 per driver. The fee in New York is $5 per day, $35 per week, per driver. The fee in Nevada is $11 per day per driver with a maximum of $55 per driver.
Age Requirements
How old do I need to be to rent a vehicle?
To drive our vehicles, you - and all of your drivers - need to be at least 19 years old and have held a valid driving licence for the corresponding vehicle category for at least half a year - or 3 years for vehicles of vehicle groups I and J - at the start of your rental. Higher or lower minimum age limits may apply to certain vehicles. This will be shown during the booking process or disclosed to you before completing your booking.
How do I know if there are minimum age restrictions on my rental?
Before booking, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email - or call the reservations team.
I'm under 25, do I need to pay a young driver surcharge?
If you - or any of your additional drivers - are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you're picking the vehicle up from, and it will be either shown or disclosed to you before completing your booking - but you can expect it to be between EUR 14.40 and EUR 17.00 per day, for each driver.
If you rent the vehicle for more than 10 days, you'll only be charged this additional fee for a maximum of 10 days and this will cover the entire duration of your rental, up to 28 days.
Are there any maximum age restrictions?
No, so long as you hold a valid driving licence for the corresponding vehicle category for at least half a year, or at least three years for vehicle groups I and J.
Fuel Policy
Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for your vehicle - plus our costs of refuelling the vehicle for you. Simply return the vehicle with whatever fuel is left in the tank (even if it's virtually empty) so long as the engine still runs.
How do I calculate the cost of Fuel Up Front?
You will pay a one-off fee. This fee includes the cost of a full tank of fuel, plus the cost of us refuelling the vehicle for you. The amount of this fee will be shown during the booking process or disclosed to you before completing your booking. You may also call us to ask about the price.
We will not reimburse you for non-used fuel unless you return the vehicle with a full tank. In this case we will refund the Fuel Up Front charge.
Can I get "Fuel Up Front" at any time?
No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle.
I plan to travel less than 120 kilometres; do I still need to fill up?
Yes, often the fuel gauge looks "full" even if the tank is actually no longer full, so we kindly ask you to fill up the tank near to the return location shortly before returning the vehicle (less than 3 hours prior), and provide evidence of this. You can do this by showing a fuel receipt or any other evidence (e.g., photos). In the case of connected vehicles for which we can verify the fuel status electronically, no further proof is required as long as the electronically collected data show a full tank (less the appropriate amount of fuel consumed while driving from the petrol station to the rental location).
If you don't have time to fill up the tank or can't show us proof that you have filled up the tank near the rental location shortly before returning the vehicle we will apply EZ Fuel to cover the cost of us refuelling the vehicle for you. This shall apply even if the factory-installed fuel gauge shows the tank as full. The reason for this is that, in this case, we need to verify whether the vehicle actually has a full tank or not, and possibly need to refill it.
How much is EZ Fuel?
Depending on where you're renting, you pay of fixed fee of EUR 25,00. The exact price for this will be either shown or disclosed to you before completing your booking and stated on your rental agreement. You may also call us to ask about the price.
What are my options if I don't return the vehicle full and haven't bought Fuel up Front?
Pay on Return will apply if you have driven more than 120 kilometres and:
- Don't buy Fuel Up Front
- Don't return the vehicle with a full tank
You pay for fuel based on the factory-installed fuel gauge. We calculate the price by rounding down the fuel level to the nearest eighth (1/8) of a tank (thus, if the fuel level is between 6/8 and 7/8, we assume the tank is 7/8 full). Therefore, you never pay for more fuel than is actually needed to refill the entire tank. This is based on the manufacturer's stated fuel tank capacity (you can find it in the vehicle's operation manual inside the glove box).
We charge EUR 3.00 per litre of missing fuel. This includes both fuel costs and the costs of us refuelling the vehicle for you (including the vehicle's loss of use during the drive to the petrol station).
Electric Vehicles
How much battery charge should I return an electric vehicle with?
You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up.
What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up?
We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below:
Battery Charge | Fixed cost (inclusive of VAT) |
If you return the electric vehicle with 70% or more battery charge. | No Cost |
If you return the electric vehicle with between 11%-69% battery charge. | EUR 26.28 |
If you return the electric vehicle with 10% or less battery charge | EUR 45.89 |
One Way Rentals
Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.
How much is the One Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 15.00 Euro and 100.00 Euro. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 100.00 Euro and 5000.00 Euro. The exact price for this will be either shown or disclosed to you before completing your booking and stated on your rental agreement. You may also call us to ask about the price.
How do I get a One Way rental?
You can request a one-way rental when you book, or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.
How much will it cost if I did not request a One Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location tariff valid on the day you return the vehicle. You may also call us to ask about the price.
Rental Options
Customers with disabilities
I have a disability, do you offer adapted vehicles?
No, unfortunately we do not offer any adapted cars at the moment.
I have a disability, do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.
Popular optional extras to rent
I have small children, do you offer child seats?
Yes, we offer baby, child and boosters seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos. If you would like further information, please contact our Reservations team or a site employee.
Please remember that it is always your responsibility to check whether the seat is fitted correctly before you drive away.
Please note: In Austria, all children must normally use a child car seat until they’re 12 years old or 150 cm tall.
How much are your child seats?
The fee for renting a seat is 14 Euro per day. The price for this will be either shown or disclosed to you before completing your booking and stated on your rental agreement. You may also call us to ask about the price. If you rent the vehicle for more than 5 days, you’ll only be charged with this additional fee for a maximum of 5 days and get to use the seat for the duration of your rental, up to 28 days.
If the seat is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers. The costs for this will probably be between 20.00 Euro and 250.00 Euro plus the rental costs. You can enquire about the exact cost by phone or at the rental location. If you have agreed a liability limit (damage waiver) and this is applicable, your liability will be restricted to the excess agreed.
I'm not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS is between 13.00 Euro and 17.00 Euro a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 28 days.
If the GPS is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost between 100.00 Euro and 150.00 Euro plus the rental costs. If you have agreed a liability limit (damage waiver) and this is applicable, your liability will be restricted to the excess agreed.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. This is also illegal in Austria. If you rent a GPS from us, it won't give you such speed camera information.
Do you offer an audio tour guide service on your GPS?
No, unfortunately we do not offer an audio tour guide service at this time.
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices at certain locations. To use this service you will need to read and agree to separate terms and conditions. We'll give you these terms and conditions at the rental location.
Please note: In many countries, including Austria, it is illegal to drive while using a handheld mobile phone (without a hands-free car kit), tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you’re driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you're renting - but you can expect it to be between 20.00 Euro and 25,00 Euro a day. The exact price for this will be either shown or disclosed to you before completing your booking and stated on your rental agreement. You may also call us to ask about the price.
If the mobile Wi-Fi device is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers. This is likely to cost EUR 150,00 on top of the hire fee. If you have agreed a liability limit (damage waiver) and this is applicable, your liability will be restricted to the excess agreed.
If the SIM card or an accessory part of the mobile Wi-Fi device is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers. This is likely to cost from EUR 3.00 to EUR 150,00 on top of the hire fee. If you have agreed a liability limit (damage waiver) and this is applicable, your liability will be restricted to the limit agreed.
I'm intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.
Winter equipment to rent
I'm concerned about the road conditions, do you offer all-weather tyres?
Between 01st of November and 15th of April all cars are equipped with winter tires.
I'm going skiing, do you offer snow chains?
Yes, if the rental location you're hiring from is in an area where it's illegal to drive without Snow Chains or all-weather tyres at certain times of year, the vehicle will automatically be supplied with snow chains and the fee will be included in your rental fee. You can ask not to have these but we recommend that you take either snow chains or all-weather tyres at these locations.
Snow chains are also available in some other rental locations. The fee for snow chains is 45.00 Euro per rental.If one of the snow chains is damaged, lost or stolen, you are responsible for the cost of the replacement, unless you were not culpable for the damage, loss or theft and/or it was not due to your fault or to that of your passengers or additional drivers. This is likely to cost between 50.00 Euro and 200.00 Euro on top of the hire fee. If you have agreed a liability limit (damage waiver) and this is applicable, your liability will be restricted to the excess agreed.
We can't fit snow chains for you, and we can't arrange for them to be fitted.
I'm have brought my own skis with me, do you rent ski racks?
Yes, some rental locations offer ski racks. The fee for ski racks is 45.00 Euro per rental to rent a Ski Rack from us.
Ski racks can't be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay.
If the ski rack is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost between 250.00 Euro and 500.00 Euro on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we
Travel Into Other Countries
International journeys are permitted for certain countries outside Austria, but always require the prior consent of Avis.
In the event of approval by Avis, a Cross Border Fee (CBD) must be paid. This amounts to a minimum of EUR 12.00 per day and a maximum of EUR 84.00 per rental. If Avis has given its consent, the following provisions apply:
What countries am I allowed to take the vehicle to?
You may drive the vehicle in the following countries with exceptions:
- Austria (A)
- Andorra (AND)
- Belgium (B)
- Bosnia-Herzegovina (BIH)
- Croatia (HR)
- Czech Republic (CZ)*
- Switzerland (CH)
- Germany (D)
- Denmark (DK)
- Spain (E)
- France (F)
- Finland (FIN)
- Liechtenstein (FL)
- Italy (I)
- Luxembourg (L)
- Monaco (MC)
- Norway (N)
- Netherlands (NL)
- Poland (PL)*
- Portugal (P)
- Romania (RO)
- San Marino (RSM)
- Serbia (SRB)
- Sweden (S)
- Slovakia (SK)
- Slovenia (SLO)
- Hungary (H)
Porsche vehicles may only be driven in Austria (A), Germany (D) and Switzerland (CH), France (F) and Monaco (MC).
*Select Series vehicles are not allowed to enter following countires.
- Croatia (HR)
- Poland (PL)
- Slovakia (SK)
- Slovenia (SLO)
- Czech Republic (CZ)
- Hungary (H)
*Select Series vehicles and vehicle categories I and J are not allowed to enter following countires.
- Bosnia-Herzegovina (BIH)
- Romania (RO)
- Serbia (SRB)
You are not allowed to enter Albania (AL), Armenia (AM), Azerbaijan (AZ), Bulgaria (BG), Belarus (BY), Cyprus (CY), Estonia (EST), Georgia (GE), Greece (GR), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Malta (M), Macedonia (MK), Moldova (MD), Montenegro (MNE), Russia (RUS), Turkey (TR), Ukraine (UA), Hungary (HU) and outside continental Europe. Weiterhin verboten ist die Benutzung: Auf den Balearen, den Kanarischen Inseln, Korsika, Kreta und Sardinien
Can I buy a product to allow me to drive in other countries?
No, unfortunately we do not offer any other products that allow you to travel to other countries.
Rate Requirements
Renters who have indicated a country of residence outside of the US will be required to present a non US issued drivers license and a non US issued passport OR an international airline ticket at the time of rental to qualify for the rate.
Rental Options
If you have added any of the following rental options to your reservations, terms and conditions may apply.
GPS:
- Available at participating locations.
- Minimum age is 25 but may vary by locations, underage surcharges may apply at certain locations.
- Reliability of directions subject to timing of software implementation as well as that of which has been provided by the maker of the installed maps.
- I (renter) acknowledge that the rental vehicle may be equipped with GPS (global positioning satellite system). I acknowledge that the satellite system may be limited by atmospheric or topographical conditions. I further acknowledge that the GPS unit may be rendered inoperative if it is tampered with or destroyed and or damaged in an accident or if the satellite systems are obstructed and inoperative.
- Customer is responsible for all costs in the event of lost, stolen or damaged GPS unit and all of its components.
- Renter agrees to release and hold Avis harmless for any GPS unit failures.
Gas Service Option
- Fees for the Gas Service Option are not included in the Estimated Total.
- Fees are assessed and applied at the time of rental.
- Fees vary by location and are determined by current market value of gasoline in surrounding area of rental location and the fuel tank size of rental vehicle.
- Customer will receive no credit or refund for unused fuel left in tank at time of return.
Roadside Assistance
- Taxes not included in the Estimated Total will be applied at the time of rental.
- Roadside Assistance service is available at all participating locations in the U.S., Canada, Puerto Rico, & U.S. Virgin Islands and New Zealand.
- Roadside Assistance covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
- Prohibited use of the vehicle will void this option.
SiriusXM®
- Taxes not included in the Estimated Total will be applied at the time of rental.
- Available at participating U.S. locations
Other Options
- Rental options not selected/offered on the avis.com website can not be modified online.
- Taxes not included in the Estimated Total will be applied at the time of rental.
- Any modifications to these rental options must be made by contacting customer service or can be made at the rental counter.
Rental Terms and Conditions
View the Avis Rental terms and conditions.
If you are booking with Amazon Benefits, additional Amazon Terms and Conditions apply.
SMS Policy
Opt-in
Avis Mobile Notifications is a standard rated subscription alert service providing time-sensitive mobile alerts and MMS to customers that include updates to the customer's current and upcoming rentals, and information about claims or inquiries relating to past rentals. By providing your phone number you agree to receive text messages, including text messages sent by an automatic telephone dialing system ("ATDS"), from us and our service partners regarding your rental. Messaging frequency varies based on customer journey. We will not use an ATDS to send you texts for marketing purposes unless we receive your prior express written consent. You are not required to provide consent in order to purchase any of our goods or services.
Opt-out
To Opt-Out of marketing text messages text "STOP" from your mobile device in response to a marketing text message. You can also manage your preferences to receive marketing text messages by updating your Avis profile at Avis.com. Simply select "No" from the SMS Notifications option in the communication preference section of your profile.
Help
To get help, text "HELP" in response to a text message or email custserv@avis.com or call 1-800-352-7900.
Carriers Supported (U.S. only)
AT&T, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular®, Metro PCS, ACS Wireless, All West Wireless, Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati Bell, Cricket Communications, Cellular One of East Central Illinois, Appalachian Wireless, Farmer's Mutual Telephone Company, General Communications, Golden State Cellular, PC Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita, nTelos, Revol, Silver Star PCS (Gold Star), Snake River PCS, South Central, Syringa, Thumb Cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless.
*T-Mobile is not liable for delayed or undelivered messages
Carriers Supported (Canada only)
Aliant Mobility, Bell Mobility, Eastlink, Fido, Mobilicity, MTS, NorthernTel Mobility, Public Mobile, Rogers Wireless, SaskTel Mobility, Telébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile
Complete Terms and Conditions & Privacy Policy:
Warranty
Avis will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
Privacy
We will only use your information to provide you the services you request and as set forth in our privacy notice which can be found at www.avis.com/privacy.
Fee
Avis does not charge a fee for text messaging service. Standard messaging and data rates may apply, we are not responsible for any charges from a person's service provider that may result from us providing this service. Avis assumes no responsibility for charges incurred by signing up for this text messaging service. Any text messaging fees that you incur will be billed on your individual mobile provider bill.
Towing
Towing is not permitted. Vehicles cannot be used to tow or push anything. A trailer hitch cannot be installed on the vehicles.
Travel Into Other Countries
Canada:
Vehicles may be driven into Canada with no restrictions. The rental counter must be notified at the time of the rental that you plan to drive into Canada so the location can provide a copy of the "Canadian Non-Resident Insurance Card" or you may download the card here (provided at no cost). Based on availability, one-way rentals may be allowed to some Canada cities.
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Mexico: Vehicles rented at this location are not allowed to travel into Mexico.
e-Tolls
E-TOLL COLLECTION DEVICE AVAILABILITY
TOLL PAYMENT TAG PASS
You are responsible for payment of all tolls incurred during the rental period. We offer an optional service called e-toll that allows customers to use electronic toll lanes on highways, bridges, tunnels and other tolled passages. All vehicles are pre-equipped to electronically process tolls. If you do not pay cash for tolls, you automatically opt into our e-toll service to which you agree to pay us or our toll program administrator with whom we will share your credit card/debit information for all tolls incurred during your rental and all related fees, charges and penalties. The e-toll fees may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.
E-TOLL SERVICE CONVENIENCE FEES
The convenience fee for e-Toll usage is $3.95 up to $5.95 USD for each day you use the E-Toll device and there is a maximum of $19.75 up to $29.75 USD per rental month, plus toll charges. There are NO service charges if e-Toll is NOT USED during the rental duration.
E-TOLL UNLIMITED
Available at participating locations in the following states: California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Rhode Island, Texas, Vermont, Washington and West Virginia.
If you use the unlimited E-Toll service, all cost of tolls and convenience Fees are included. For this service, you pay a flat fee of $10.99 up to $23.99 USD per each day of the rental period, regardless of whether or not you incur any tolls, or a flat fee of $54.95 up to $119.95 USD per week. E-toll unlimited must be purchased at the beginning of the rental.
OPTING OUT OF E-TOLL
If you do not choose e-toll unlimited at the time of rental, you may avoid the standard e-toll fees on any given day during the term of the rental if you ensure the transponder shield box is in the "closed" position and you pay cash for all tolls, use your own adequately funded, properly mounted and compatible electronic toll device to pay for all tolls, or pay the toll authority directly and follow the toll authority rules and requirements.
For more information on tolling, please visit avis.com/etoll or check at the time of rental.