Louer une voiture at Fort McMurray Airport (YMM)

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Fort McMurray Airport (YMM)

Adresse :

110-100 Snowbird Way,
Fort McMurray, AB, Alberta, T9H 0G3, Canada

Téléphone :

(1) 780-743-4773

Location Type:

Corporate

Heures d'exploitation :

Sun 9:00 AM - 8:30 PM; Mon - Thu 8:00 AM - 8:30 PM; Fri 9:00 AM - 5:30 PM; Sat 9:30 AM - 3:00 PM

Holiday Hours:

2024
CHRISTMAS EVE   December  24  08:00AM - 05:00PM
CHRISTMAS   December  25 - December  26  closed
NEW YEARS EVE   December  31  08:00AM - 05:00PM

2025
NEW YEARS DAY   January  1  closed

Free pickup service available

Informations sur la succursale
Indications générales
CLIENTS ARRIVANT PAR AVION
Se rendre au comptoir Avis situé dans la zone de récupération des bagages. Les voitures de location sont stationnées à l'extérieur de la zone de récupération des bagages.
LOCATAIRES SANS RÉSERVATION :
Suivre les panneaux de l'aéroport « Arrivée » ou « Récupération des bagages ». Ils conduisent à l'entrée de la zone de récupération des bagages. Entrez et rendez-vous au comptoir de location Avis. Les voitures de location sont stationnées à l'extérieur de la zone de récupération des bagages.
Restitutions après les heures d'ouverture
Stationner et verrouiller la voiture. Placez le contrat rempli et les clés dans la boîte prévue à cet effet. Ne pas oublier de retirer tous vos effets personnels.

Modalités et conditions

Additional Liability Insurance (ALI)

No.  Minimum liability insurance coverage is included in all rates at no additional charge at all locations in Canada.

The liability limit for locations in Canada is 200,000.00 CAD Public Liability & Property Damage coverage per accident.

All vehicles are not to be driven on unpaved roads. (gravel, dirt, etc...)

Note: Liability insurance limits are subject to change by provincial law.

Customers may inquire for additional information at time of rental.


Optional Coverages

Acceptance of the Loss Damage Waiver (LDW) reduces the renters and authorized additional drivers financial responsibility to between 250.00 CAD and 2500.00 CAD depending on car group confirmed, if the car is damaged or stolen while under rental contract. Using the vehicle in violation of any of the use restrictions listed on the rental agreement could void LDW and leave the renter fully responsible for any damage to the vehicle.

Partial Loss Damage Waiver (PDW) is available at certain rental locations to relieve the renter of the first $1,000 CAD of the loss of, or damage to, the Avis car.

All inquiries regarding PDW availability and cost should be referred to the rental location.

All Avis cars are not to be driven on unpaved roads (like gravel, dirt, etc.).

If LDW is not accepted, the customer is financially responsible for the full value of the car if:

  • Accident damage
  • Glass damage
  • Vandalism
  • Theft of the car
  • Stolen items such as radio, battery, etc.

Global insurance coverages are always subject to change. Please verify at time of rental.


Credit Card Policies

Avis accepts most major credit cards as credit identification at the time of rental.

Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club, Diner's Club Int'l, Discover, JCB, MasterCard, and Visa.

Some locations may not accept each of the referenced cards.

At the time of rental, a hold of $750.00 CAD or estimated rental charges plus 20%, whichever is greater, is placed on the credit card.


Debit Card Policies

Debit cards are not accepted.


Drivers License

Do I need to bring my driving license with me?
Yes. All drivers must bring all parts of their valid driving license with them. They must bring both their driving license and either an international driving license or an official English translation, by a notary, of their driving license if:

  • a driving license was issued in Europe and you are renting in a country outside Europe
  • Or a driving license was issued in a non-European country, and you are renting outside that country
  • Or a driving license was issued in a non-roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese.

In addition to the driving license in the form of a physical document, the driving license in Poland is represented by a digital mPrawo Jazdy. We accept mPrawo Jazdy for renting a vehicle in Poland and verify its validity through mWeryfikator application. ATTENTION: A driving license in a form of physical document is obligatory outside Poland, lack of it may result in a penalty for which we are not responsible.

We do not accept digital driving licenses.

Is there a minimum length I must have held my license for?
Yes. All drivers must have held their licenses for at least 1 year. If a license does not show the driver has held it for the minimum period, then they must provide evidence, such as:

  • Previous driving licenses
  • Or a letter from their driving license authority stating that they have held it for this minimum period.

 


Personal Accident Insurance (PAI)

Personal Accident Insurance (PAI) and PAI-Plus are optional coverages the customer may purchase at the time of rental.

Personal Accident Insurance provides accidental death and medical expense benefits to the renter and all passengers in the Avis car.

Personal Accident Insurance Plus offers an Accidental Death and Dismemberment benefit.

PAI Plus offers an Accidental Death and Dismemberment Benefit of CAD 100,000 per accident for the renter and all passengers in the Avis vehicle.

Coverage for paralysis is CAD 100,000 for the renter and CAD 10,000 for each passenger.

PAI Plus also includes coverage for:

  • Emergency transportation
  • Emergency accommodations
  • Road Hazard Service
  • Towing
  • Legal Defense
  • Lost keys/remote
  • Funeral Expenses

PAI Plus benefits described are payable in addition to any other insurance benefits.

There are limitations for this coverage.  For complete details & restrictions, the customer may inquire at the time of rental.

Note:  GST applies on PAI Plus in all provinces.


Public Liability and Property Damage

Information not available at this time, please check at time of rental.

Information not available at this time, please check at time of rental.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Fees

Winter Tires are mandatory on certain roads or the renter/driver may be ticketed by RCMP.

QUEBEC -
It is mandatory that all vehicles registered in the province of Quebec be equipped with winter tires during the winter months of December through March. All rentals will be charged a daily Tire Management Fee up to 4.50 CAD per day for year-round tire maintenance.  The fee is subject to concession recovery fees, GST and QST.

ALL OTHER PROVINCES -
Winter tire equipped vehicles maybe available in the winter season for reservations at some locations. An additional fee up to 20.00 CAD per day will apply.  Fees vary by location and car group.


One Way Rentals

Can I pick up the vehicle from one rental location and return it to another?
Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another.

How much is the One Way fee?
The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be PLN 184.50. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between PLN 1071.00 and PLN 15067.50.

How do I get a One Way rental?
You can request a one-way rental when you book, or you can ask for it when you get to the rental location.
If you asked for a one-way rental when you booked, the fee will be included in your rental price.

How much will it cost if I did not request a One Way rental but return the vehicle to a different location?
You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.


Rental Options

The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices.

Customers with disabilities


I have a disability; do you offer adapted vehicles?
No, regrettably, we do not currently offer specially adapted vehicles at this time.
I have a disability; do you offer hand controls?
No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time.

Popular optional extras to rent
I have small children; do you offer child seats?

Yes, we offer baby, infant, child and booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos.
In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away.
Please note: In Poland, all children must normally use a child car seat until they're 12 years old or 150 cm tall.
How much are your child seats?
The fee for renting a seat will depend on where you're renting but you can expect it to cost between 99,00 PLN - 217,71 PLN per rental.
If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 615,00 PLN and 1230,00 PLN on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I'm not familiar with the area; can I rent a GPS (satellite navigation system)?
Yes, the fee for renting a GPS will depend on where you're renting but you can expect it to cost between 48,99 PLN and 57,81 PLN a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 30 days.
If the GPS is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost you 861,00 PLN on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you rent a GPS from us, it won’t give you speed camera information.
Do you offer an audio tour guide service on your GPS?
Yes, an audio tour guide service is available
I want to be able to access the internet anywhere I go, do you offer a solution?
Yes, we offer Mobile Wi-Fi devices, but transmission is available only on Polish territory. We provide this service on behalf of a third party so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location.
Please note: In many countries, including Poland, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you’re driving in.
How much does Mobile Wi-Fi cost?
The fee for hiring mobile Wi-Fi will depend on where you're renting but you can expect it to be between 68,99 PLN and 81.41.PLN a day.
If the mobile Wi-Fi device, the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost up to 861,00 PLN net on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you.
I’m intending to drive along toll roads; do you offer a device to make this quicker and easier for me?
No, unfortunately we do not offer any electronic toll charging devices at this time.



Winter equipment to rent
I'm concerned about the road conditions, do you offer all-weather tyres?

Yes, if the rental location you're hiring from is in an area where it's illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract.
Not sure if you need all-weather tyres? Please ask a member of our team.
I'm going skiing, do you offer snow chains?
Yes, if the rental location you're hiring from is in an area where it's allowed to drive with Snow Chains we provide this service and the fee will be added to your rental fee. You can ask to have these but we recommend that you take only winter tyres. All of our cars are equipped with Winter tyres during the winter season.
Snow chains are also available in some other rental locations. The fee for snow chains depends on where you're renting but you can expect it to be 369,00 PLN for rental.
We can't fit snow chains for you, and we can’t arrange for them to be fitted.
Not sure if you need snow chains? Please ask a member of our team.
I've brought my own skis with me, do you rent ski racks?
No, unfortunately we do not offer ski racks at this time.
I've left my hands-free kit behind, do you rent them?
No, unfortunately we do not offer hands-free kits at this time.
I'm moving items, do you rent blankets?
No, unfortunately we do not offer blankets at this time.
I'm moving items, do you rent trolleys?
No, unfortunately we do not offer trolleys at this time.
Optional extras available to buy
I've left my USB charger behind, do you sell them?
No, unfortunately we do not sell USB chargers at this time.
I've left my mobile charger behind, do you sell them?
No, unfortunately we do not sell mobile chargers at this time.
I want to charge my device in the car, do you sell car chargers?
No, unfortunately we do not sell car chargers at this time.
I've left my iPhone cable behind, do you sell them?
No, unfortunately we do not sell iPhone cables at this time.


Travel Into Other Countries

International journeys outside Poland are permitted for certain countries but generally require prior approval by Avis.

If approved by Avis, a Cross Border Fee (CBD) is payable. This amounts to PLN 55.35 per day and a maximum of PLN 553.50 per rental.

If approval has been given, the following provisions shall apply:

 

What countries am I allowed to take the vehicle to?

Depending on the make and model of vehicle, you are only allowed to use the vehicle in the following countries:

  • Austria
  • Andorra
  • Belgium
  • Switzerland
  • Czech Republic
  • Germany
  • Denmark
  • Spain
  • France
  • Finland
  • Liechtenstein
  • Hungary
  • Croatia
  • Italy
  • Luxemburg
  • Monaco
  • Norway
  • Netherlands
  • Portugal
  • Poland
  • San Marino
  • Sweden
  • Slovakia
  • Slovenia

Entry into Croatia (HR) is only allowed for vehicle groups A, B, C, D, I, J, O and K.
Entries into Italy (I) and San Marino (RSM) is restricted for car groups L and H
You are not allowed to use the vehicle in the Albania (AL), Armenia (AM), Azerbaijan (AZ), Bulgaria (BG), Bosnia-Herzegovina (BIH) Belarus (BY), Cyprus (CY), Estonia (EST), Georgia (GE), Greece (GR), Iceland (IS), Kazakhstan (KZ), Kosovo (RKS), Latvia (LV), Lithuania (LT), Macedonia (MK); Malta (M), Moldavia (MD), Montenegro (MNE), Romania (RO), Russia (RUS), Serbia (SRB), Turkey (TR), Ukraine (UA) and any country outside continental Europe.
Not allowed are also: Balearic Islands, Canaries, Corsica, Crete, Sardinia

Can I buy a product to allow me to drive in other countries?

No, regrettably, we do not offer any products which enable you to drive in other countries.

What do I have to do to take the vehicle outside the country?
Unlike Poland, which maintains the electronic registry of vehicle registration (CEPIK), other countries require original copy of the vehicle registration document. As a service, we will supply you with it. To request the document, you will have to contact the rental station or the reservation team in advance (only Monday-Friday). The document will be available for pick up at the agreed rental location within 2 working days.
Omitting this, you risk being refused to enter the foreign country or pay a fine there during a roadside check.

 

ATTENTION: In addition, a driving license in a form of physical document is obligatory outside Poland. As of today, your digital driver's license entitles you to drive only within Poland. Lack of a valid entitlement to drive outside Poland may result in a penalty for which we are not responsible.


Rental Options

Roadside SafetyNet

  • Taxes not included in the Estimated Total and will be applied at the time of rental
  • Roadside SafetyNet (RSN) service is available at all participating Avis locations in the U.S., Canada, Puerto Rico & U.S. Virgin Islands and New Zealand.
  • The daily/weekly fee for the Avis Roadside SafetyNet Option is subject to change.
  • RSN covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
  • Prohibited use of the vehicle will void this option.

 

Other Options

  • Rental options not selected/offered on the avis.com website can not be modified online but have been calculated in the Estimated Total.
  • Taxes not included in the Estimated Total and will be applied at the time of rental.
  • Modifications to these rental options must be made by contacting customer service or can be made at the rental counter. 

 


SMS Policy

Opt-in
Avis Mobile Notifications is a standard rated subscription alert service providing time-sensitive mobile alerts and MMS to customers that include updates to the customer's current and upcoming rentals, and information about claims or inquiries relating to past rentals. By providing your phone number you agree to receive text messages, including text messages sent by an automatic telephone dialing system ("ATDS"), from us and our service partners regarding your rental. Messaging frequency varies based on customer journey. We will not use an ATDS to send you texts for marketing purposes unless we receive your prior express written consent. You are not required to provide consent in order to purchase any of our goods or services.

Opt-out
To Opt-Out of marketing text messages text "STOP" from your mobile device in response to a marketing text message. You can also manage your preferences to receive marketing text messages by updating your Avis profile at Avis.com. Simply select "No" from the SMS Notifications option in the communication preference section of your profile.

Help
To get help, text "HELP" in response to a text message or email custserv@avis.com or call 1-800-352-7900.

Carriers Supported (U.S. only)
AT&T, Sprint, T-Mobile®, Verizon Wireless, Virgin Mobile USA, U.S. Cellular®, Metro PCS, ACS Wireless, All West Wireless, Bluegrass, Boost USA, Cambridge Telecom, Cellcom, Cellular South, Centennial, Cincinnati Bell, Cricket Communications, Cellular One of East Central Illinois, Appalachian Wireless, Farmer's Mutual Telephone Company, General Communications, Golden State Cellular, PC Management, Inland Cellular, Illinois Valley Cellular, Nex-Tech Wireless, Nucla-Naturita, nTelos, Revol, Silver Star PCS (Gold Star), Snake River PCS, South Central, Syringa, Thumb Cellular, UBET Wireless, Unicel, United Wireless, and West Central Wireless. 
*T-Mobile is not liable for delayed or undelivered messages

Carriers Supported (Canada only)
Aliant Mobility, Bell Mobility, Eastlink, Fido, Mobilicity, MTS, NorthernTel Mobility, Public Mobile, Rogers Wireless, SaskTel Mobility, Telébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile

Complete Terms and Conditions & Privacy Policy:

Warranty 
Avis will not be liable for any delays in the receipt of any SMS messages connected with our SMS Gateway. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

Privacy 
We will only use your information to provide you the services you request and as set forth in our privacy notice which can be found at
www.avis.com/privacy.

Fee
Avis does not charge a fee for text messaging service. Standard messaging and data rates may apply, we are not responsible for any charges from a person's service provider that may result from us providing this service. Avis assumes no responsibility for charges incurred by signing up for this text messaging service. Any text messaging fees that you incur will be billed on your individual mobile provider bill.


Towing

Towing is not permitted. Vehicles cannot be used to tow or push anything.  A trailer hitch cannot be installed on the vehicles.


Travel Into Other Countries

Vehicles at this location can be driven throughout the Canadian Provinces with no restrictions. Based on availability; One-way rentals may be allowed to some Canadian cities. Vehicles at this location can be driven throughout the continental US with no restrictions. Based on availability; One-way rentals may be allowed to some US cities.

Vehicles at this location are not allowed to travel into Alaska. One-way rentals are also not permitted.

Vehicles at this location are not allowed to travel into Mexico. One-way rentals are also not permitted.


e-Tolls

Please be aware of roads that maybe "cashless tolls" and drivers on these roads are not able to pay cash once they have entered these roads. You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred tolls at the maximum prevailing rates posted by the toll authority. The charges may take 4-8 weeks after the rental to be billed to your credit card/debit card on file