Loss Damage Waiver (LDW) optional 
Buying the LDW relieves the customer's financial responsibility for damage to the Avis vehicle in the event of an accident or theft, provided the customer complies with all the terms and conditions of the rental agreement. The protection covers a total loss of the rented vehicle and damage to the bodywork, glass and tires. LDW does not cover for damages or losses caused by negligence. An official report issued by the police must be shown in order to apply this coverage.

Partial Damage Waiver (PDW) optional for USD$15.00 + VAT per day.
Purchase of PDW reduces the renters financial liability, Non-Waivable Excess (NWE), in the event of an accident or theft, involving the Avis vehicle provided the customer complies with all terms and conditions of the rental agreement to USD 2,500.00 on all car groups. If not purchased the customer is liable for the full value of the Avis vehicle.. Theft protection is included with a non-waivable excess of 20% of the value of the vehicle rented. PDW does not cover damage to windshields, windows, mirrors, rings, or tires. An official report issued by the police must be shown in order to apply this coverage.  

Basic Enlargement (DRO)  The purchase of CDW is mandatory to be able to get DRO. The customer’s financial responsibility for damages to the Avis vehicle in case of accident to the bodywork will be cover for a maximum of USD$400.00, provided the customer complies with all terms and conditions of the rental agreement. DRO does not cover damage to windshields, windows, polarized, mirrors, tires, rings, accessories, and upholstery.

Global insurance coverages are always subject to change. Please verify at time of rental.

Avis Guatemala accepts Avis Charge Cards, American Express, Diners Club, MasterCard, Visa. An additional charge card hold will apply. At the time of rental we will request an authorization on your credit card for the estimated rental charges, plus a security deposit for all rentals including prepaid rentals between 1700.00 USD and 2200.00 USD depending on car group confirmed. If the customer declines coverages, the hold will be 3000 USD.

Debit cards are not accepted.

A valid driving license from the renter's country of residence is required and must be presented in person at the time of rental. International driving license is required only for countries with non-Roman alphabet.

Public liability insurance is with in accordance of the insurance laws of the country.

Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.

All drivers must meet the same minimum age and drivers license requirements as the renter. Any additional driver must be present at the time of rental to sign the additional drivers form. The additional driver fee is USD$10.00 + VAT per day for each additional driver.

At this location the minimum age is 21. There is no maximum age limit.  

Specific information for this location is not available at this time.

To ensure a seamless start to your journey, our vehicles are rented with a full tank of fuel. It would be appreciated if the vehicle was also returned with a full tank, however if this is not possible, a refuelling charge will be applicable. The option of pre-paid fuel is on offer at select locations and the exact rate of the refuelling charge will be available upon vehicle collection.

Electric Vehicles must be returned with at least 77% charge, or you'll incur a recharge fee.

• You may change your booking (whether a Pay Now or Pay at Location booking) any time before the day you are due to pick-up the vehicle by calling reservations or managing your booking online (if available). We will send you a revised booking confirmation email confirming your new booking details. For Pay Now reservations, the additional amount to be paid will be charged at time of rental pick up.
• For Pay Now reservations, if you return the vehicle before the original return date (early return), you will not be refunded any portion of your payment. This does not detract from your rights as a consumer under applicable consumer protection legislation, including the Australian Consumer Law.
• Modifying or returning your vehicle to a different location, changing the dates or the rental duration, will result in the reservation being recalculated at the new daily rates and any applicable one way fees or other charges may apply.

At the start of your rental, a hold will be placed on your credit/debit card for the total estimated rental charges plus an additional pre-authorisation. You must use an approved payment card that is in your name and has enough funds available.

Passenger Vehicles
Pay later reservations

• $0 for credit card payments 
• $200 for debit card payments
• $200 for all Signature Series vehicles only credit cards are accepted

Pay now reservations

• $200 for credit card payments 
• $200 for debit card payments
• $200 for all Signature Series vehicles only credit cards are accepted

Commercial Vehicles

• Up to $400 for credit or debit card payments. Please confirm with the pickup location

A pre-authorisation holds an amount of money in your account. Once a pre-authorisation has been held, you will not be able to use that money.

At the end of your rental, the final payment amount will be processed and if applicable, the unused portion of the pre-authorisation will be released. Depending on your bank, the money is usually released within 7-10 working days. Avis will not be held responsible for any overdraft fees.

The collection, use, disclosure and retention of your information, including your personal information, provided to us in connection with payment for our services and products, or participation in our programs, whether directly by you or on your behalf through a payment service, is subject our Privacy Notice located on our website or in the terms and conditions of the Rental Agreement and the Privacy Act 1988.

The vehicle rental price is calculated based on your requested start and end dates and times, the rental location(s) and the type of vehicle you request. Unless stated otherwise, the price also includes all costs you must pay, for example, administration fees, GST, Vehicle Registration Fee (VRF) and any location surcharges.

Avis Australia may require a customer renting a vehicle to complete a Rental Qualification Form and provide additional identification as it deems necessary or appropriate or in accordance with applicable law.  For further information and to download the form please click here.  https://www.avis.com.au/en/rental-qualification-policy

When renting a vehicle from the Signature Series range specific Terms and Conditions apply.

• Debit cards are not permitted.
• At the start of your rental, a hold will be placed on your card for the total estimated rental charges plus an additional pre-authorisation of $200 on credit card.
• Drivers must hold a full valid drivers licence (not being a learners or provisional licence) and be over 25 years of age.
• Local Renters - The Local Airport Qualification Form must be completed with 2 contact telephone numbers. A second form of identification will be required for your booking. You will be required to provide proof of your current address that matches your current driver¿s licence. An example of the acceptable form of ID is a current utility or phone bill.
• Interstate one-way rentals are not permitted on Signature Series vehicles.

Area of Use Restrictions

Restrictions may apply if you intend to take the vehicle outside the local area in which it is being collected. Local driving conditions and restrictions vary between locations, so you must contact the pickup location prior to your rental date for further information. During the ski season, vehicles may not be taken above the snowline (unless advised otherwise). Please contact your selected location for further information.

Where You Can and Cannot Drive the Vehicle

You and any Authorised Driver must not, unless authorised in writing by Avis drive or take the Vehicle:

IN QUEENSLAND

• On Highway No. 27: beyond Chillagoe in a westerly direction

• On Highway No. 1: beyond Normanton in a southerly direction and no further north than Karumba

• Beyond Cooktown to the north or Lakeland to the west and no further north than Cape Tribulation on the Coast Rd

• On a coastal road north of Cape Tribulation, unless the vehicle is a 4WD vehicle

• On the Bloomfield Track north of Cape Tribulation

IN NEW SOUTH WALES

• Above the snow line; being Jindabyne, from the beginning of June until the end of September

IN VICTORIA

• Above the snow line; being Bright, from the beginning of June until the end of September

IN WESTERN AUSTRALIA

• On the Kalumburu Rd, Tanami Rd, Canning Stock Route, Gunbarrel Hwy and Holland Track

• On the Gibb River Rd, Broome-Cape Leveque Rd, Bungle Bungles, Karijini National Park and Windjana Gorge unless the vehicle is a four-wheel drive

IN NORTHERN TERRITORY

• Gove Peninsula

• On the Jim Jim Falls Rd to Jim Jim Falls and Twin Falls