Rent a Car at Dublin Airport (DUB)

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Dublin Airport (DUB)

Address:

Terminals 1&2,
Arrivals Hall, Dublin, K67 T1H9, Ireland (Republic)

Phone:

(353) 16057500

Hours of Operation:

Sun - Sat 5:00 AM - 12:15 AM

Holiday Hours:

2024
CHRISTMAS DAY   December  25  closed

Location Information
General Directions
AIRLINE PASSENGERS: Airline and Flight Number required. Proceed to the Avis counter in the baggage claim area.
WALK-UP RENTERS: Follow airport signs for "Arrivals" or "Baggage Claim".
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the key drop box. Remember to take your personal belongings with you.

Terms & Conditions

Prepay Terms

  • Your credit or debit card will be charged the full cost of the rental reserved inclusive of fees, taxes and surcharges upon confirmation of your reservation. Method of pre-payment toward your rental may not be changed after confirmation. In the event your charge card is declined, you will not receive a rental confirmation and you will not prepay for the rental.
  • At the time of rental prevailing exchange rates will apply.
  • Credit cards are the only acceptable form of payment for Pay Now rates. Debit cards are not accepted at many Avis locations and are not a recommended form of prepayment for ancillary incidental items.
  • The credit card used at the counter must be in the name of the renter.
  • If you need to cancel 6 hours prior to the scheduled pick-up time, we will refund the full prepaid amount, less a $25.00 USD processing fee.
  • If you do not cancel your reservation within 6 hours of the scheduled pick-up time or if you fail to rent the vehicle, a refund of the full prepaid amount, less a NO SHOW fee of $100.00 USD, will be charged.
  • Please retain your reservation confirmation number, as it is necessary for modification, cancellation or no-show refund requests.
  • Cancellation and no-show refund requests must be made on Avis.com using the View/Modify/Cancel Reservation Form. You may cancel and request a refund on Avis.com at any time before 6 hours of your pick-up by entering the reservation number and last name into the appropriate fields on the View/Modify/Cancel Reservation form on Avis.com. Once the reservation is displayed, click the "cancel" link and continue through the process to submit the refund request. Refund (prepaid amount minus the cancellation fee) will automatically be issued to the card that you prepaid with.
  • If you cancel your reservation within 6 hours or you fail to show for your reservation, you may request a refund by entering the reservation number and last name into the appropriate fields on the View/Modify/Cancel Reservation form on Avis.com. Once the reservation is displayed, click on the "request a refund" link and continue through the process to submit the refund request. Refund (prepaid amount minus the no show fee) will automatically be issued to the card that you prepaid with. Requests for no show refunds may be submitted up to six months after the rental pick up date.
  • Unlike other vehicle rental company or 3rd party websites, an Avis Prepay reservation allows you to make changes at any time, even multiple times, with no fee. Permissible changes include vehicle type, options (GPS, protections, etc.), rental period dates/times and many changes to your rental location.* Changes must be made either on Avis.com or at the rental counter. At time of change, current rates, taxes and fees apply. *You may change your rental location to any other participating location in your original pick-up country. However, to change to a non-participating location or one outside of the original pick-up country, you must cancel your original reservation (with applicable cancellation fee) and re-book at then current rates.
  • Your quoted rental rate is based on the exact parameters (locations, dated, etc.) of your particular rental. Changing your confirmed reservation parameters could result in a different rate.
  • At time of rental pick-up, location rental qualification rules apply. The name on all rental credentials (license and credit or debit card) must match the name on the reservation. If the names do not match, for security purposes the prepaid reservation must be cancelled and a new reservation made at prevailing rates. A refund request for the cancelled reservation must be made on Avis.com and $100.00 USD processing fee will apply. Name may not be changed after reservation confirmation.
  • At the time of pick up, driver must present a valid driver's license and credit card (or debit card at participating locations) in the driver's name. A prepaid charge card is not an acceptable credential. All drivers must have a safe driving record.
  • While a charge card is an acceptable form of rental prepayment online, they may not be accepted for the credit hold required when you pick up your vehicle.
  • Please review the terms and conditions on our confirmation page regarding credit or debit card acceptance at the location. To release the vehicle to you at time of pick-up, all rental terms and conditions must be met, regardless of your original prepayment.
  • The card presented at pickup will be the card of record for the rental.
  • If you use a debit card at a location that accepts them, we will perform a credit check to ensure worthiness before releasing the vehicle and you must also present a second form of current identification.
  • Your total rental rate is calculated based on the information provided at time of reservation.
  • Vehicles are rented on a daily (24-hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, full-day late charges + taxes apply. There is no grace period for rental fees, surcharges and optional equipment or protections charges, so full-day late charges will apply for these items.
  • If your plans change and you no longer require the rental, you must cancel this reservation before the scheduled pick up time or the applicable no show fee will apply.
  • Coupons may be applied to prepay rentals. The rate on the rental and the amount prepaid will not reflect the coupon amount. The value of the coupon will be deducted from the rental charges at time of return. If the final charges are less than the prepaid amount, the customer will receive a refund within 3 business days.
  • Vouchers or Avis rental certificates cannot be used in conjunction with a prepay reservation.
  • Gift Cards (Avis or any other) are not allowed on prepay reservations.
  • Generally, at the time of rental, we'll require a credit card hold of total estimated charges less any prepayment. A prepaid charge card is not accepted for this required hold.
  • Underpayments will be handled at the counter at time of rental return, and overpayments will be refunded after the rental agreement is closed. Unfortunately, we can't promise that your prepaid daily vehicle rate will apply if you change vehicle types, lengthen or shorten your rental period or change your pick up location.
  • Upon returning the vehicle, Avis will process a release of the unused portion of the hold subject to your bank's procedure. This hold may take up to two weeks to be released by your bank.
  • If you have already paid toward your rental using a debit card, we will reverse any hold when the rental is over. The bank, however, may take time to post it back to the account. While this hold is in place, the funds will not be available for your use.
  • If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges.
  • Avis is not responsible for any returned checks or overdrafts based on this policy.
  • Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.
  • Positive identification in addition to your driver's license may be required.
  • Extensions or late returns result in additional charges.
  • The equipment/service charges displayed may vary at time of rental pick up.
  • The protection/coverage charges displayed are a guide only for rentals taking place at the selected location and may vary by age of renter, location, type of vehicle and rate.

Optional Coverages


Credit Card Policies

Avis Ireland accepts Avis Charge Cards, American Express, Diners Club, MasterCard / Eurocard, Visa.


Debit Card Policies

Debit cards are not accepted.


Drivers License

Customers must have been eligible to hold a valid drivers licence for 8 years of which 2 must be at a full drivers licence qualification.

To rent a People Carrier, customers must have been eligible to hold a valid drivers licence for 10 years of which 2 must be at a full drivers licence qualification.

To rent a Minibus, a 4x4, Executive, Premium or a Luxury Car, customers must have been eligible to hold a valid drivers licence for 12 years of which 2 must be at a full drivers licence qualification.

Customers with a new photocard drivers licence must produce both the photocard and its paper counterpart.  Visitors from overseas must produce a driving licence issued in their permanent country of residence, along with a translation into English (where appropriate).  Only the renter or drivers approved by Avis are permitted to drive the vehicle.

UK Driving Licences have 1 part - a plastic, credit card-sized photo card licence.  You must bring this original valid photo card driving licence with you if it is a new style UK licence.  Failure to bring a valid photo card driving license will result in the rental being refused.  We may require customers to consent to their licence records being accessed as needed. Expired photo card licences will not be accepted and rental will be refused.&nbps; All UK customers will need to hold a full and valid licence free from any endorsements excluded in our terms & conditions.
If any driver has any unspent driving convictions for:
- careless, reckless or dangerous driving,
- driving or attempting to drive whilst under the influence of drink or drugs
- using a vehicle uninsured against third party risks,
- theft or unauthorised taking of a vehicle - or
- been disqualified (or anything similar) in the last 10 years or if you have 2 or more unspent convictions for offences not listed above, your rental will be refused.
If you fail to disclose any driving convictions you may be fully liable for any damage to our vehicle or third party vehicle.


Personal Accident Insurance


Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Drivers

The charge for an additional driver is 9.50 EUR including VAT per day per additional driver.
Terms of rental for an additional driver are the same as the main driver.


Age

The renter must be over 25 years old to rent standard cars in Ireland.

The renter must have been eligible to hold a valid driving licence for 8 years of which 2 years must be at a

full driving licence qualification.

To rent a people carrier, customers must have been eligible to hold a valid driving licence for 10 years of

which 2 years must be at full driver's licence qualification.

To rent a minibus, a 4x4, premium or a luxury car customers must have been eligible to hold a valid

driver's licence for 12 years of which 2 years must be at a full driver's licence qualification.

Restrictions may be reduced where renters provide their own fully comprehensive insurance cover, by

prior arrangement only. If you have your own insurance cover, you must produce a copy of your motor

insurance policy at the time of rental.

For any customers that are aged 76 years and over, Avis requires the following:

  • Confirm that you drive on a regular basis.
  • Provide us with a letter from your insurance company to confirm that you have an up to date insurance

    policy, and have not had any accident in the past 5 years.

  • Provide us with a letter from your doctor confirming that you are in good health and fit to drive.
  • The Avis rental agent may ask to sit in the car with you to assess your driving.

Cancellations/No Shows

If you cancel your booking on the same day the reservation is made, no cancellation fee will be applied.

If you cancel your booking up to 3 days prior to collection a cancellation fee of 40 EUR/ 50 EUR will apply by way of compensation to AFC.

If you fail to cancel your reservation within 3 days prior to the rental date and time shown in your booking, the full amount of the prepayment will be charged by way of compensation to AFC.

In order to obtain a refund of the amount you have paid for your voucher (where applicable) you must write to the following address requesting the money be refunded.

       Avis Ireland
       Customer Service
       Nessan House
       Riverview Business Park
       Mahon
      T12EY0X  Cork

To clarify, no refund will be given if:

  • You do not use any part of your reservation period; or
  • You change your booking and the charges for the Rental Services are less than the amount you paid for the original booking.


Changing your Booking

You can amend your booking at no charge, either through the call centre or on-line. Bear in mind that any changes to the rental may result in a different rate.


Child Seats

There are two child seat options:

Child Safety Seat - Suitable for Weights 9-18 KGS/20-40 LBS
40.00 EUR per Rental

Child Booster Seat for Children is up to the age of 10
40.00 EUR per Rental

These can be pre-booked and pre-paid on-line.


Cross Border Driving

If you wish to drive into Northern Ireland your rental will be subject to a cross border coverage fee of 34 Euro. Avis cars may not be taken outside the Republic of Ireland and Northern Ireland.


Declining Collision Damage Waiver (CDW) / Theft Protection

CDW (Collision Damage Waiver) and Theft Protection insurance reduce your financial liability for damage or theft of the vehicle.

By declining these insurances you are taking responsibility to arrange your own cover and assume full financial liability up to the value of the vehicle for losses arising as a result of loss or damage to the vehicle. Written proof of CDW and Theft Protection coverage in Ireland will be required when picking up the vehicle .

We recommend that you fully understand the conditions of cover provided by your credit card company when using your card for insurance cover.  Please ensure you contact your Credit Card Provider to ensure they cover the Republic Of Ireland.

Customers declining CDW and Theft Protection are required

  • To leave a liability deposit or a charge card hold of 5,000 EUR.
  • To pay an administration fee of 30.00 EUR applies for use of this service.

     

For any claims made when using insurance other than Avis, then we will deal with the renter and not with their insurance provider.


Extending your rental

If you wish to extend your rental while on rent, you should contact the station that you picked the car up from. Their contact details will be on the rental agreement you are given at the start of the rental.


Fines

It is the renters responsibility to pay any fines directly. Any unpaid fines will be re-charged along with an administration fee of 30.00 EUR.


Fuel

There are a number of options in relation to fuel. You can either purchase fuel-up-front , which means that you can return the car empty, or you can fill up the tank yourself prior to returning the car.
If you return the car with less fuel than when you started the rental, then the fuel will be charged to your credit card at the end of the rental.


Fuel Policy


GPS

You can book your GPS on-line, but you cannot pre-pay for it on-line. It will be charged at the desk. Rates are 15 EUR per day.


Insurance

If you have booked a rate that includes the basic insurance (CDW = collision damage waiver and theft protection), then in the case of an accident you will be liable for the first 1322.00 EUR+VAT to 2643.00 EUR+VAT depending on the car size, for any damage that is caused to your rental car.

Restrictions may be reduced where renters provide their own fully comprehensive insurance cover, by prior arrangement only. If you have your own insurance cover, you must produce a copy of your motor insurance policy at the time of rental.

You have the option to purchase additional insurance at the desk, which will reduce your excess to 0, with the exception of keys. The rate for this additional insurance is from 19.50 EUR to 28 EUR per day including VAT,depending on the car size. Windscreen cover is available from 4 EUR per day including VAT.


One Way Fees

If a rental is subject to a one-way fee, this will be included in the rate you are quoted.


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