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White Plains

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  WT4
  116 Westchester Avenue
White Plains, NY, 10601 , US
  (1) 914-948-0277
  Sun 8:00 AM - 4:00 PM
Mon - Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM



AVIS
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Age Requirements

In the state of New York the minimum age is 18 with a $52 surcharge per day for renters age 18-20 or a $35 surcharge per day for renters age 21-24.

Additionally, the following restrictions also will apply for renters between the ages of 21-24: Renters of luxury cars, mini-vans, 12-passenger vans, specialty cars, full-size SUVs and premium SUVs will not be permitted.

Government Minimum Age Policy - Military (Fema, US Postal Dept.,Navy and Army) and Civilian Personnel

  • Minimum age - 18 years (No underage surcharge will apply) with government Travel or Purchase order
  • Minimum age - 18 years (Underage surcharge will apply) no travel or purchase order
Optional Coverages

Acceptance of the Loss Damage Waiver relieves the renter and authorized additional drivers of responsibility for loss of, or damage to the Avis car, when they comply with the terms and conditions listed on the rental document jacket. At the time of rental, the customer must initial whether he/she accepts or declines the LDW and optional services. LDW and optional services must be signed for at the rental counter.
LDW is taxable.

If LDW is not accepted, the customer is financially responsible for the full value of:

  • Accident damage
  • Glass damage
  • Stolen items (radio, battery, etc.)
  • Vandalism
  • Theft of the car

Exceptions:

In Wisconsin, if LDW is not accepted, the renter is liable for all loss or damage to the Avis car due to an accident or reckless, wanton behavior.

In Illinois, if LDW is not accepted, the customer is financially responsible for the following types of damage, up to a maximum of $16,000.00 for rentals :

  • Accident damage
  • Glass damage
  • Stolen items (radio, battery, etc.)
  • Vandalism
  • Theft of the car

Canceling LDW
Once LDW has been purchased, it must remain on the contract. The customer has the option to return the car & close the rental agreement; however, this could change the rate for the rental agreement and a different, possibly higher, rate could apply for a new rental.

Exceptions:
Customers who rent in New York and purchase LDW in New York can decide to cancel this service at no charge, within specific guidelines:

  • Rental must be 2 days or more.
  • The cancellation must be within the first 24 hours of the rental.
  • The actual renter must take the car to an Avis location for inspection & must sign a cancellation notice.

Loss of Use
The customer may also be responsible for reimbursing Avis for the revenue lost by not being able to use the car while it is being repaired or not recovered due to theft (referred to as Loss of Use).

Global insurance coverages are always subject to change. Please verify at time of rental.

Credit Card Policies

Avis accepts most major credit cards as credit identification at the time of rental.
Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club Int'l, Discover, China UnionPay, GE Capital, JCB, MasterCard, PHH, Sears and Visa.

Some locations may not accept each of the referenced cards.

At the time of rental we will request an authorization on your charge card for the estimated rental charges. While this hold is in place, the funds will not be available for your use. When the rental is over we will process the reversal but the bank may take time to post it back to the account.

Debit Card Policies

Debit cards are not accepted at time of rental at this location.  A debit card can be used to pay for the rental at the time of car return.

Locations that do accept debit cards at time of rental will perform a credit check to determine and ensure credit worthiness before releasing the car to you.

Driver's License Requirements

At time of pick up, driver must present a valid, U.S.-issued driver's license and credit card (or debit card at participating locations) in the driver's name. If the driver's license is not U.S.-issued you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.

 

Restrictions

  • Renters who are renting (reservation, walkup or upsell) an Avis Signature Series (all Group X vehicles) and presents a non-U.S. issued driver's license along with a U.S. address during the qualification process will also be required to produce a non U.S. issued passport from the same country identified on the driver's license that is presented.
  • Renters presenting a driver's license from Mali or Cameroon who wish to rent a vehicle other than car groups A-E MUST also present an International Driver's Permit and a valid passport from the same country identified on the driver's license. These renters WILL also be required to present a secondary form of credit identification to complete the rental process.
Additional Driver Policy

All additional drivers must be at least 25 years of age. The following are exempt from the additional driver fee but must meet all other driver requirements: the renter's employer or fellow employee when on company business and renting under a corporate account; the renter's spouse or domestic partner; the companion driver of a renter with a disability who has completed the non-licensed renter form; for insurance replacement rentals, company employees or family members who are designated on the insurance policy. All other additional drivers must complete and sign an additional driver form and present valid credit identification. A maximum of two additional drivers may complete a form.

For all US states other than CA, NV and NY, the additional driver fee is $13 per day per driver with a maximum charge of $65 per driver. The fee in New York is $3 per day per driver. The fee in Nevada is $11 per day per driver with a maximum of $55 per driver. There is no additional driver fee in California.

Additional Fees
  • Optional services, special equipment and one way fees are subject to tax in certain locations. The tax may not be reflected in the approximate total.
    Frequent Flyer surcharges may be applied at time of rental.
    Extensions or late returns may result in additional charges.

 

 

DMV Checks

At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria:

  • The renter/authorized driver has a valid license that is not currently suspended, expired, revoked, canceled or surrendered.
  • The renter/authorized driver has not, within the last 36 months had 1 or more convictions for reckless driving.
  • The renter/authorized driver has not, within the last 36 months had 1 or more convictions for driving under the influence (DUI), driving while intoxicated (DWI), or driving while alcohol impaired (DWAI).
  • The renter/authorized driver has not, within the last 36 months failed to report or leave the scene of an accident.
  • The renter/authorized driver has never been in possession of a stolen vehicle or used a vehicle in a crime.
  • The renter/authorized driver has not, within the last 24 months had 3 or more convictions for moving violations (including seat belt violations).
  • The renter/authorized driver has not, within the last 36 months had 3 or more accidents
Rate Requirements

Renters who have indicated a country of residence outside of the US will be required to present a non US issued drivers license and a non US issued passport OR an international airline ticket at the time of rental to qualify for the rate.

Rental Options

If you have added any of the following rental options to your reservations, terms and conditions may apply.

GPS By Garmin®

  • Available at participating locations.
  • Minimum age is 25 but may vary by locations, underage surcharges may apply at certain locations.
  • Reliability of directions subject to timing of software implementation as well as that of which has been provided by the maker of the installed maps.
  • I (renter) acknowledge that the rental vehicle may be equipped with GPS by Garmin which utilizes global positioning system. I acknowledge that Where2 may be limited by atmospheric or topographical conditions. I further acknowledge that GPS by Garmin may be rendered inoperative if GPS by Garmin is tampered with or destroyed and or damaged in an accident or if the satellite systems are obstructed and inoperative.
  • Customer is responsible for all costs in the event of lost, stolen or damaged GPS by Garmin unit and all of its components.
  • Renter agrees to release and hold Avis harmless for any GPS by Garmin failures.
  • Taxes not included in the estemated total will be applied at time of rental.

Gas Service Option

  • Fees for the Gas Service Option are not included in the Estimated Total.
  • Fees are assessed and applied at the time of rental.
  • Fees vary by location and are determined by current market valueof gasoline in surrounding area of rental location and the fuel tank size of rental vehicle.
  • Customer will receive no credit or refund for unused fuel left in tank at time of return.

Roadside Assistance

  • Taxes not included in the Estimated Total will be applied at the time of rental.
  • Roadside Assistance service is available at all participating locations in the U.S., Canada, Puerto Rico, & U.S. Virgin Islands and New Zealand.
  • Roadside Assistance covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
  • Prohibited use of the vehicle will void this option.

Satellite Radio by SiriusXM®

  • Taxes not included in the Estimated Total will be applied at the time of rental.
  • Available at participating U.S. locations  

Other Options

  • Rental options not selected/offered on the avis.com website can not be modified online.
  • Taxes not included in the Estimated Total will be applied at the time of rental.
  • Modifications to these rental options must be made by contacting customer service or can be made at the rental counter.
Travel Into Other Countries

United States:  Vehicles at this location can be driven throughout the continental U.S. with no restrictions.  Based on availability, one-way rentals may be allowed to some U.S. cities.
Canada:  Vehicles may be driven into Canada with no restrictions.  The rental counter must be notified at the time of rental that you plan to drive into Canada so we may isue a Canadian Non-Resident Insurance Card (provided at not cost).  Based on availability, one-way rentals may be allowed to some Canada cities.
Mexico:  Vehicles at this location are not allowed into Mexico.

e-Tolls
If you do not pay cash for tolls, you automatically opt into our e-Toll service, pursuant to which you agree to pay us or our toll program administrator, with whom we will share your credit card/debit information, for all tolls incurred during your rental and all related fees, charges and penalties.  Under the e-Toll program, once you pass through an electronic toll, you will pay a convenience fee of $3.95 for each day of the entire rental period, including any days on which e-Toll is not used, up to a maximum of $16.95 per rental month, plus incurred tolls at the maximum prevailing rates posted by the toll authority.  You can avoid the convenience fee and any other charges by paying the toll in cash, using your electronic toll device, or avoiding any cashless toll road or passage.  Please be aware of roads that maybe "cashless tolls" and drivers on these roads are not able to pay cash once they have entered these roads.  You automatically opt into our e-Toll service program and will be charged $3.95 for each day of the entire rental period, including any days on which e-Toll is not used, up to a maximum of $16.75 per rental month, plus incurred tolls at the maximum prevailing rates posted by the toll authority.  The charges may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.
 

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Avis Preferred Program