| Avis "On Call" is an exclusive telephone assistance service offered only to Avis renters while on the road in 25 countries (18 in Europe) via toll-free telephone numbers which are answered by Avis representatives in the U.S. 24 hours a day, 7 days a week. This service can offer you help on a variety of issues relating to travel abroad. |
 |
| How to obtain this service? |
|
Avis renters must call Avis "Know Before You Go" at 1-800-297-4447 prior to departure from the U.S. to obtain and carry with them the country-specific toll-free numbers as they are NOT available anywhere in Europe.
You must give your Rental Agreement number to access Avis "On Call" assistance during your rental period.
|
|
| What kind of help can I expect? |
|
Avis "On Call" connects you to a trained agent in the U.S. who can help you solve a myriad of travel hassles, which can mar a vacation. Examples of help categories include:
- Refilling prescriptions for medication (or eye glasses)
- Medical assistance (to nearest qualified English speaking doctor)
- Finding lost luggage (enroute with airline, left at a hotel etc.)
- Simultaneous language translation (French, German, Spanish & Italian)
|
| Avis On Call delivers helpful servicesto renters traveling in the following countries |
Argentina
Australia
Austria*
Belgium*
Britain*
Chile
Czech Rep.*
Denmark
Estonia |
Finland*
France
Germany
Greece*
Holland*
Ireland
Italy*
Latvia |
Morocco
New Zealand
Norway
Portugal*
South Africa
Spain
Sweden
Syria |
*denotes countries where public phones require coins OR
do not have AT&T Access via toll-free number
|
|
