What is Avis eToll?
Avis eToll is our company's electronic toll collection program which makes road travel more convenient! Avis eToll eliminates the need for travelers to carry change or wait in long cash payment lines at toll plazas and allows Avis renters to zip through electronic toll payment lanes.
Avis eToll cannot be reserved in advance, but is already installed in many cars. Simply call your Avis location ahead of time to verify that eToll enabled vehicles are on hand. Avis eToll is optional and available for a low daily fee plus the cost of tolls.
Avis eToll is offered in the Northeast United States (from
Maine to Virginia), Florida, Colorado, Texas, Chicago areas, California and
Puerto Rico.
Click here for our Frequently Asked Questions
Northeast
Texas
Florida
Colorado
California
Chicago area
Puerto Rico
Northeast ( Maine to Virginia/Chicago Areas, and Puerto Rico )
When you come to a toll booth, simply drive through an designated EZ
Pass (Northeast) or I-Pass (Chicago) AutoExpresso (Puerto Rico) transponder based
lane, slide open the transponder box. Your credit card will be charged $2.50
per day ($10.00 per week) plus the toll amount. There is no charge for Avis eToll
unless you slide open the transponder box.
State of Texas
In
the state of Texas, vehicles are equipped with either video tolling capability
or with toll transponders. Simply drive through a designated EZ Tag, Toll Tag
or Tx Tag based lane. When a renter utilizes these video/transponder based
toll lanes, the toll system identifies the car and
charges
$2.50 per day ($10.00 per week) plus the toll amount. Fees will be charged to
Renter's credit card. There is no charge for Avis e-Toll unless you use it.
State of Florida
In the state of Florida the renter has the option of using Sun-Pass Only and ePass Only express video lanes without stopping. When a renter utilizes these video based toll lanes, the toll system identifies the car and charges the posted toll plus a daily service fee to the Renter's credit card. There is no charge for Avis eToll unless you use it.
State of Colorado
In Colorado customers automatically opt-in to use Avis e-Toll
when they use the Express Toll video lanes in Colorado . When a renter utilizes
these lanes, the toll system identifies the car and charges $2.50 per day ($10.00
per week) plus the toll amount. Fees will be charged to Renter's credit card.
* There is no charge for Avis e-Toll unless it is used.
State
of California
In the state of California the vehicles are equipped with a
transponder tag. Simply drive through a designated Fastrak based lane,
slide open the transponder box. Your credit card will be charged $2.50 per day
($10.00 per week), plus the cost of tolls. There is no charge for Avis e-Toll
unless you slide open the transponder box.
Frequently Asked Questions
(Click a question to view an answer)How do I use Avis eToll?
State of Texas - Vehicles in Texas will be equipped with either video tolling capability or will be fitted with toll transponders. When an Avis vehicle passes through an EZ Tag, Toll Tag or Tx Tag based lane, the vehicle's toll charges are calculated electronically and charged to the same credit card that is used to rent the vehicle, plus a daily service fee of $2.50 per day ($10.00 per week 4-7 days).
State of Florida - The rental vehicle license plate is linked to your rental agreement. Cameras capture images of the Rental vehicles license plate. You credit card will be charged for the posted toll price plus a $2.50 per day service fee. ($10.00 per week 4-7 days).
State of Colorado - Customers automatically opt in to use Avis eToll when they use the Express toll lanes. The rental vehicle license plate is linked to your rental agreement. Cameras capture images of the Rental vehicles license plate. Your credit card will be charged for the posted toll price plus a $2.50 per day service charge. ($10.00 per week 4-7 days).
State of California - Vehicles in California will be equipped with with toll transponders. When an Avis vehicle passes through Fastrak based lane, the vehicle's toll charges are calculated electronically and charged to the same credit card that is used to rent the vehicle, plus a daily service fee of $2.50 per day (4-7 days $10.00 maximum).
How do I get a receipt? How do I view my charges and Avis etoll activity online?
Customers can access a receipt online and view their toll activity at e-tolls.com. Renter has (2) options in looking up a rental receipt: by Credit Card Number or Rental Agreement. Please allow 4 business days from the rental end date to have your receipt posted to the website. If a renter has been charged on their credit card and a receipt does not appear, please call 1-866-642-2000.
How do I pay for eToll service?
Your credit card on file with the rental agreement will be charged. Toll charges will be applied after the rental car is returned, up to 14 days after the rental has closed.
Why I am being charged a $2.50 per rental day daily use fee?
The fee pays for the convenience of the program.
How is the daily administrative fee charged and calculated?
For each rental day (24 hour period) that a designated toll lane is used. The $2.50 service fee is applied to each contracted rental day, up to $10.00 per rental week (4-7 days), once you utilize Avis eToll. The $2.50 per day administrative fee per day is consistent throughout the rental, it does not matter how many times tolls are incurred.
Why should I be interested in Avis eToll?
Speed and convenience. When you utilize Avis etoll you don't need to wait in long lines to pay cash so you can get where you are going faster. You will also save on overall gas usage.
How do I sign up for eToll?
State of Florida, Colorado and Texas
Every rental car is eToll ready. No pre-enrollment or sign up is required. No extra paperwork is required and customers to not have to stop at the Avis counter if they want to utilize Avis eToll. When driving an Avis vehicle, the renter has the option of using the Sun-Pass only and ePass only express lanes without stopping. If the renter decides to use the express lane, he/she will be charged an administrative fee of $2.50 per day for the length of the rental, plus toll charges.
Northeast (Maine to Virginia/Chicago Areas), California and Puerto Rico
Majority of vehicles are equipped with Toll transponders. Customers who wish to rent a vehicle with a toll transponder should request a vehicle at the time of reservation or at the rental counter. When driving an Avis vehicle, renters will opt-in to using Avis e-Toll when they slide open the transponder box and expose the actual transponder when traveling through the Northeast United States (Maine to Virginia). Avis e-Toll can also be utilized in the Chicago areas, California and Puerto Rico. A renter will activate Avis e-Toll when they drive through a designated (EZ-Pass-Northeast) (I-Pass-Chicago Area) (Fastrak - California) or (AutoExpreso-Puerto Rico).
