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AVIS CELEBRATES THE 40TH ANNIVERSARY OF “WE TRY HARDER”
BY JOINING FORCES WITH POINTS OF LIGHT FOUNDATION

Community Service Efforts Will Be Promoted To Customers And Employees

PARSIPPANY, N.J. (October 7, 2003) – To celebrate the 40th anniversary of its “We Try Harder” tagline, Avis Rent A Car System, Inc. today announced an alliance with the Points of Light Foundation and Volunteer Center National Network, a national non-profit organization that supports the work of millions of volunteers in thousands of communities. Through the Foundation, Avis will encourage employees and customers nationwide to “try harder” to improve their communities by volunteering.

In a national survey about volunteerism conducted this summer by Avis, the company found that 74% of respondents said that companies who pride themselves on customer service should actively foster community service. Avis was recently named the number one brand among 182 in the Brand Keys® Customer Loyalty Index for the second consecutive year. The company also tied for the highest ranking in the J.D. Power and Associates 2003 Domestic Airport Rental Car Customer Satisfaction StudySM.

“At Avis, ‘We Try Harder’ has become more than a tagline – it reflects our corporate philosophy and inspires business decisions, employee actions and the customer experience every day,” said Robert Salerno, President and CEO of the Cendant Car Rental Group, the parent company of Avis. “We are proud to celebrate the anniversary by partnering with the Points of Light Foundation, whose values and mission make it a perfect partner to help extend the spirit of our great customer service to community service.”

As part of the alliance, Avis will provide the Foundation with a cash donation, in-kind vehicle rentals, discounted rates for people who volunteer through local Volunteer Centers and awareness building of the important role community service can play. Through the nearly 450
Volunteer Centers across the country, the Foundation and Avis are working together to involve both Avis customers and employees in community service projects nationwide.
The Foundation will work with Avis at the corporate and local level to enhance the company’s employee volunteerism initiatives.

“Joining forces with Avis is very exciting for the Points of Light Foundation. Avis is an admired company that has built its reputation on going above and beyond for its customers and employees,” said Robert Goodwin, President and CEO of the Points of Light Foundation and Volunteer Center National Network. “Together, we hope to inspire volunteers to ‘try harder’ to build a culture of service, neighbor to neighbor.”

This fall Avis will be offering customers a chance to win one million frequent flyer miles on the airline of their choice through its Million Miles Sweepstakes. For each sweepstakes registration received, Avis will make a donation to Points of Light Foundation in order to benefit the Foundation’s efforts in raising awareness for the important role community service plays in our country. For more information about the Million Miles Sweepstakes, log on to www.avis.com/millionmiles. For more information about the 40th anniversary of “We Try Harder,” visit www.wetryharder.com.

For more details on the Avis community service survey, contact Kyle Kuhnel at kkuhnel@mww.com or 201-507-9500.

About Avis

Avis Rent A Car System, Inc. and its subsidiaries operate the world's second largest general-use car rental brand, providing business and leisure customers with a wide range of services at more than 1,700 locations in the United States, Canada, Australia, New Zealand and the Latin American / Caribbean region. Avis is one of the world's top brands for customer loyalty, ranking as the number one rental car brand and the number one brand overall among 182 in the 2003 Brand Keys® Customer Loyalty Index, and tying for the highest ranking in the 2003 J.D. Power & Associates rental car customer satisfaction study. The company is a wholly owned subsidiary of Cendant Corporation (NYSE: CD), a diversified global provider of business and consumer services primarily within the real estate and travel sectors. For more information visit www.avis.com or www.cendant.com/media.

About Points of Light Foundation

The Points of Light Foundation and its Volunteer Center National Network support the vital work of millions of volunteers who are helping to solve serious social problems in thousands of communities nationwide. For more information about local volunteer activities, call 1-800-VOLUNTEER or visit www.1-800-VOLUNTEER.org.
 


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